2. 2 3
Kienbaum Management Consultants
“Dynamic changes within markets and technologies demand
from companies innovative thinking and action. Transformation
processes present managers with enormous challenges, deman-
ding a holistic view on the numerous interdependencies. Merely
changing systems and structures will no longer suffice. The most
important factor of success in transformation processes is the
human being.”
Dr. Walter Jochmann, Chief Executive Officer Kienbaum Management Consultants
Excellence in Transformation»
3. 4 5
Transformation instead of Evolution»
Kienbaum has been supporting companies in their transformation
projects for more than 60 years. We implement transformation
programmes holistically at the level of processes, systems and
structures, thus ensuring our customers’ success.
Accomplishing change is the core and long-term task for an organisation.
Increasingly, comprehensive changes are necessary for a company to continue
being successful in the market. Instead of a cautious evolution of existing business
models, the need for transformation is becoming more urgent.
Transformation programmes often fail, however, because they are not implemented
holistically. Companies concentrate either on the specialist/content level or on
the performance/corporate culture levels. Successful change, however, must take
into account both perspectives.
4. 6 7
The Integrated Approach
instead of Step-by-Step
»
The human being stands at the core of how we perceive our role
as management consultants. As the provider of any development
and change, the human being is the crucial variable in a versatile
and successful company.
The successful transformation of a company is characterised by long-term change
in its systems, processes and among its employees. Such changes always have
a specialist/content related side as well as a performance/corporate culture
side. Only with both of these in sight can transformation projects be successfully
implemented.
Kienbaum Management Consultants are one of the few consultancy companies
to combine classic management consultancy and human-resource consultancy
equally under one roof. The integrated Kienbaum project approach makes it possible
to have one consultancy source, with no interface problems or coordination expense.
5. 8 9
Example Sales
Private Customers at a Major Bank
»
The success of a company is ultimately determined by its sales. In order to achieve this employees
are crucial players alongside the functional processes. In the reorganisation of the sales processes at
a major bank, not only did we introduce a capacity-oriented sales planning scheme but also linked the
variable management compensation to the sales goals whilst implementing a transformation process
which changed the mind sets of the employees and management for the long term.
The constant linking of the transformation processes
to hard targets and to a compensation system ensured
the success of the project.
» The project led to a radical streamlining of the sales processes.
» The active involvement with the customer is now the central focus while sales
support processes are, as a rule, relocated to the back office.
» The result: The sales performance in the private customer division increased by 20
percent within two years. At the same time, the customer satisfaction and loyalty
increased by 10 percent.
6. 10 11
Example Transformation
A Steel Company
»
Here we worked with a traditional steel company in a comprehensive transformation project.
Together with the customer, we developed the company concept and corporate culture, transforming the
business model, defining the fundamental changes in the systems, processes and among employees and
supplementing this transformation process with change management and communication measures.
Comprehensive company transformations require
an integrated project from one source.
» The project involved a complete customer-oriented realignment of the
company.
» In the course of the project, the company was subject to a comprehensive
cultural transformation at all levels.
» The result: Streamlined, secure and customer-oriented processes, a new market
strategy and significant operational improvements.
7. 12 13
Combining comprehensive experience with the
application of modern tools is the key to success
within human resource management.
Example HR Transformation
A Commercial Enterprise
»
In one of the leading German commercial enterprises, we undertook a number of
analyses and management audits and were able to identify concrete solutions for
the development of the senior management levels. Subsequently, we developed a
compensation system linking the company targets with the personal targets of
the management, whilst supporting the strategic focus of the business units.
» The project led to a significant reduction in the fluctuation of the
top-management.
» The compensation structure is transparent.
» The result: The commercial enterprise is one of the branch leaders
for human resources.
8. 14 15
We combine functional competencies in strategy, implementation and HR with
in-depth sector expertise. Our team of consultants has extensive project experience
within the following sectors:
Range of Services at a Glance:
The Sectors
»
60 percent of the German top-1000 companies
from these sectors are our customers.
» Automotive
» Banking
» Chemicals and Pharmaceuticals
» Energy/Utilities
» Engineering/High Tech
» Health Care
» Insurance
» Public Management
» Retail
9. 16 17
Asset Management
Increase in the use of total investment, reduction of costs
for development, usage and maintenance
Business Performance Management System
Effectiveness of the decision making processes at all levels
of the business. Mapping the existing, identifying gaps,
and implementing – appropriate management information,
review processes, roles and responsibilities
Business Technology Management
IT strategy development, innovation and technology
management
Change Management
Stakeholder analysis, communication strategy, road map inter-
vention, selection/qualification/coaching of change agents,
training in change management toolbox, implementation of
intervention measures, development of concept/mission
statement and corporate culture
Compensation Benefits
Complete compensation systems, executive compensation,
benchmarking, compensation data, personnel cost management,
incentive systems integrated performance management,
overtime accounts
Corporate Finance
MA strategy, strategic fit analysis, pre-merger assessment,
company evaluation, financial engineering, risk management,
ad valorem tax
Corporate Performance
Holistic value-oriented optimisation of organisations and
processes, strategic reorientation, intelligent and long-term
cost reduction, turnaround management, working capital
management
HR Strategy Organisation
Development of HR strategies, employer of choice, HR
audit/benchmarking personnel sectors, optimisation of HR
processes and HR organisation, business partner models, HR
shared services, HR-IT concepts to increase the efficiency and
effectiveness of the HR work
Human Resource Development
Management appraisals/assessments, executive coaching,
management training, management development program-
mes/company academies, skill and competence management,
talent and succession management, strategic personnel
planning, personnel development concepts, psychological test
procedures and employee surveys
Organisational Effectiveness
Realignment of the organisation, optimisation of structural
and operational organisation, business performance manage-
ment system
Post Merger Integration
Due diligence, integration planning, program management
office (PMO), integration monitoring
Process Excellence
Reduction of process costs, lean six sigma, optimisation of
added value design
Revenue Growth
Formulation and implementation of holistic growth strategies,
increase in effectiveness of the sales organisation, increase in
network competence
Strategy
Assessment strategy process monitoring, integration
of balanced scorecard, cooperation strategies, portfolio
management, disinvestment management
Range of Services at a Glance:
Functional Competencies
»
10. 18 19 20
» Kienbaum Management Consultants is ranked among the top-25
consultancy companies in Europe.
» Since our founding in the year 1945, we have successfully implemented
more than 60,000 consultancy projects.
» As part of the Kienbaum Group, Kienbaum Management Consultants
belongs to a company with approximately 700 employees working at
more than 20 locations.
» Kienbaum Management Consultants is the market leader for HR
consultancy in Germany.
» We are the only management consultancy in Germany to combine strategy
competence with an understanding of personnel and implementation.
Facts and Figures»
Locations»
Berlin
Potsdamer Platz 8
10117 Berlin
Tel +49 30 88 01 98 0
Fax +49 30 88 01 98 66
berlin@kienbaum.de
Gummersbach
Ahlefelder Straße 47
51645 Gummersbach
Tel +49 2261 703 0
Fax +49 2261 703 538
kienbaum@kienbaum.de
Munich
Arnulfstraße 58
80335 Munich
Tel +49 89 45 87 78 0
Fax +49 89 45 87 78 10
muenchen@kienbaum.de
Cologne
Kap am Südkai
Agrippinawerft 30
50678 Cologne
Tel +49 221 80 14 01 0
Fax +49 221 80 14 01 30
koeln@kienbaum.de
Stuttgart
Zettachring 8a
70567 Stuttgart
Tel +49 711 72 72 17 0
Fax +49 711 72 72 17 20
stuttgart@kienbaum.de
Frankfurt
Beethovenstraße 12–16
60325 Frankfurt a.M.
Tel +49 69 96 36 44 0
Fax +49 69 96 36 44 44
frankfurt@kienbaum.de
Hamburg
Hohe Bleichen 19
20354 Hamburg
Tel +49 40 32 57 79 0
Fax +49 40 32 57 79 20
hamburg@kienbaum.de
Duesseldorf
Georg-Glock-Straße 8
40474 Duesseldorf
Tel +49 211 96 59 0
Fax +49 211 96 59 267
duesseldorf@kienbaum.de
Amsterdam
Teleport Towers
Kingsfordweg 151
1043 GR Amsterdam
Tel +31 20 697 14 10
Fax +31 20 491 90 90
amsterdam@kienbaum.nl
London
83 Baker Street
London W1U 6AG
Tel +44 20 70 34 70 80
Fax +44 20 70 34 71 00
london@kienbaum.com
Prague
Lazarská 5
110 00 Prague 1 - Nove Mesto
Tel +420 224 948 168
Fax +420 224 948 166
prague@kienbaum.com
Zagreb
A. Hebranga 28
10000 Zagreb
Tel +385 1 48 54 310
Fax +385 1 48 54 313
zagreb@kienbaum.com
Zurich
Leutschenbachstrasse 95
8050 Zurich
Tel +41 44 386 40 40
Fax +41 44 386 40 49
zurich@kienbaum.ch
Budapest
Andrássy út 100.
1062 Budapest
Tel +36 1 267 09 44
Fax +36 1 267 09 43
budapest@kienbaum.com
Luxembourg
9, rue Joseph Biwer
1239 Senningerberg
Tel +352 26 44 10 36
Fax +352 26 44 18 31
fjwagemann@
cooperation-kienbaum.com
Warsaw
Pl. Pilsudskiego 1
00-078 Warsaw
Tel +48 22 521 21 00
Fax +48 22 521 21 01
warsaw@kienbaum.com
Bucharest
World Trade Center
Piata Montreal, no 10,
Entrance F, 1st Floor, Sector 1
Bucharest 011469
Tel +40 21 202 3220
Fax +40 21 202 3100
romania@kienbaum.com
Paris
6, rue de Lisbonne
75008 Paris
Tel +33 1 56 59 12 00
Fax +33 1 56 59 12 10
paris@kienbaum.com
Vienna
Tuchlauben 8
1010 Vienna
Tel +43 1 533 51 88
Fax +43 1 533 32 65
vienna@kienbaum.com
Global
Bangkok, Moscow, São Paulo, Shanghai, Singapore, Tokyo
Europe Germany
