Website Wit AI Chatbot Geminate comes with features to smooth your support system with less manpower with the help of Wit AI chatbot. We provide you a fully configurable support channel with enable/disable Wit AI chatbot, type of communication in related channels with help of category of support and even you can assign as many as operators under channel based on their expertise. We are sending complete communication chat history to customers in terms of managing the quality of our support system and gathering valuable feedback from them as well. Additionally it works in a multi company environment as well. Editions Supported 1. Community Version 2. Enterprise Version Note: This module is developed, designed and tested on odoo vanila. Available Key Features AI (Artificial Intelligence) based chatbot with the help of Wit AI. Smooth your support system with less manpower with the help of Wit AI chatbot. Fully configurable support channel with enable/disable Wit AI chatbot. Export Helpdesk report in PDF format by period (duration) and by Self / Manager for selected support channles to monitor performance of team. Sending a complete communication chat history to customers. It works in a multi company environment as well. You can use chain bot reply with Wit AI bot. More user friendly tool and easy to access. Easy to use and quick to apply.

2. Website Wit AI Chatbot
Geminate comes with features to smooth your support system with less
manpower with the help of Wit AI chatbot.
We provide you a fully configurable support channel with enable/disable Wit
AI chatbot, type of communication in related channels with help of category of
support and even you can assign as many as operators under channel based
on their expertise.
We are sending complete communication chat history to customers in terms
of managing the quality of our support system and gathering valuable
feedback from them as well.
Additionally it works in a multi company environment as well.

3. Editions Supported
1. Community Version
2. Enterprise Version
Note: This module is developed, designed and tested on
odoo vanila.

4. Available Key Features
● AI (Artificial Intelligence) based chatbot with the help of Wit AI.
● Smooth your support system with less manpower with the help of Wit AI
chatbot.
● Fully configurable support channel with enable/disable Wit AI chatbot.
● Export Helpdesk report in PDF format by period (duration) and by Self /
Manager for selected support channles to monitor performance of team.
● Sending a complete communication chat history to customers.
● It works in a multi company environment as well.
● You can use chain bot reply with Wit AI bot.
● More user friendly tool and easy to access.
● Easy to use and quick to apply.

5. Screenshots
Note :- Please follow functional flow from the screenshots attached on
our #geminatecs app named with 'multi_chatbot_connector'. (already
available as dependent app for this app)

6. Wit AI Chatbot Configuration.

10. Submit your Query or Issue and chat with Channel Operator.

11. Submit your Query or Issue and chat with Channel Operator.
Submit your Query or Issue and chat with Channel Operator.

12. Fill-up the form and submit your issue and wait for channel
operator's response

14. Chat conversation between customer and sales team chat bot (Wit AI Bot)

18. Give a rating after you have finished chat with channel operator.

21. Backend Configuration
1. Support Category

23. Configure support category for channel operator & multi company wise

25. Channel Configuration

28. 4. Online Helpdesk

30. 5. When customer submit a form new support ticket will be generated

32. 6. Preview of mail

34. 7. Preview of channel operator report

36. All the records from selected channel

39. Manager - Has the Access to view the session of all the channel operator's.

42. Self - Has the Access to view their own session.

45. Find more Apps from Geminate
OUR SERVICES
Odoo Integration Odoo Support Odoo Implementation Odoo Customization

46. Complimentary Support
You will get 60 days free support for any doubt,
queries, and bug fixing (excluding data
recovery) or any type of issue related to this
module.

47. Contact / Support
Services
Send Email
Website

48. Thank you