This document outlines three secrets for effective management:
1) One Minute Goals - Plan goals with employees and have them review their most important goals daily for a few minutes to stay on track.
2) One Minute Praising - Specifically praise employee behaviors and accomplishments to make them feel good about their work.
3) One Minute Re-Directs - When mistakes happen, confirm the issue, discuss its impact, reassure the employee's value, and express confidence in their ability to improve. The focus is on catching employees doing things right through regular feedback.
4. ● People who feel good about
themselves
produce “good results”.
5. First Secret :One Minute Goals
●Plan the goals together and describe them briefly.
●Write out each of their goals, with due dates on a single page.
●Ask them to review their most important goals each day, which
takes only a few minutes to do.
●Encourage people to take a minute to look at what they are
doing and see if thier behaviour matches their goals.
6.
7. ➔Take a Minute
➔Look at your Goals
➔ Look at your performance
➔See if your behaviour matches with your goal
8. ●
Everyone is a Potential
winner.
Some are disguised as
losers.Don’t let their appearances
fool you.
9. The Second Secret:One
Minute Praising
●
Praise the behaviour.
●
Be specific.
●
Say how good you feel about it.
●
Pause to let people feel good too.
●
Encourage them to keep up the good work.
10. “Help people reach their
full potential.
Catch them doing
something right.”
11. The Third secret:One minute
Re-Directs
● Confirm what happened.
● Review the mistake together and be specific.
● It’s impact on results
● Pause to let people feel their own concern.
● Tell them they’re better than their mistakes and you value them.
● Remind them they have confidence and trust in them and support their
success.
12. We are not just our behaviour.
We are the persons managing our
Behaviour.
