SlideShare a Scribd company logo
1 of 18
The Schedule
Optimisation Journey
Greg Kemp – Maintenance & Strategy Manager (Thiess)
Thuy Lam – Principal – Digital Solutions (DWS)
9/01/2017 2THIESS SERVICES PTY LTD
SERVICES ASSET &
INFRASTRUCTURE -- WATER
9/01/2017 3THIESS SERVICES PTY LTD
Our Journey
9/01/2017 4THIESS SERVICES PTY LTD
September 2014
Assisted Scheduling
Dec 2014
Full Auto Scheduling &
Dispatch
Jan 2014
Mega Tasking Introduced for Bundling of
Like Tasks
August 2013
Water Business Deployed onto Click
Schedule in Queensland
Manual Scheduling
June 2014
Master Data Cleanse Complete
Where we started
• Manual Paper base and Whiteboard Field Work Execution
Process.
• Slow migration of users across to mobile devices.
• Key Scheduling Data incorrect, due inaccurate source system
information.
• Decision to use manual scheduling, and then use the field
collected data to enrich the quality of master data over a
period of time.
9/01/2017 THIESS SERVICES PTY LTD 5
Megatasking
9/01/2017 THIESS SERVICES PTY LTD 6
• A drive to reduce Click Time.
• Too much time spent on click on minor inspection tasks
• Touch Click by exception only
• Bundling of like tasks in like locations.
• Immediate benefits seen, around reduction in workforce efficiency.
• Ask what you are capturing and why you are capturing it?
Reducing Click Time
9/01/2017 THIESS SERVICES PTY LTD 7
Fixing our Data
9/01/2017 THIESS SERVICES PTY LTD 8
• Based on real time captured actual data, provided true data
for cleansing back end systems.
• Asset management plans optimised & analysed.
• How often maintained, duration, what type of skills required.
• Where exactly are the assets!
Taking the jump – Assisted
Scheduling
• Priority
• Location
• Duration
• Change Management,
Releasing Control
• Exception Reschedule
Only
• Adjacent District
Scheduling
• Cross Contract
Scheduling
9/01/2017 THIESS SERVICES PTY LTD 9
Letting Go!
• Aim by December Move to Full Auto Scheduling & Dispatch
• Exception Management Only
• Planners & Schedulers move to Optimising Works
I.e. over 3 weeks it took more then 5 mins to do this
planned tasks. Why?
• Lead to $$ Savings Across the board.
RESULT
2
SCHEDULE
RS
MANAGING
2
MULTIMILLI
ON
DOLLAR
CONTRACT
S.
CLICK
9/01/2017THIESS SERVICES PTY LTD 11
Around the Corner
9/01/2017 12THIESS SERVICES PTY LTD
Turning “Cool” into Business Value
?
Next Generation of Work Force
Management
9/01/2017 THIESS SERVICES PTY LTD 13
Next Generation WFM - Health
9/01/2017 THIESS SERVICES PTY LTD 14
Worker Biometric Data Such
as:
- Stress
- Sleep Deprivation
- Anxiety
- Just Having a ‘BAD’ Day
Incorporate to decide:
- Capable of doing the task
efficiently and effectively
Lone Worker Applications
Currently – Market Apps just
tell you the worker is either
missing or dead….
We want to pre-empt this.
Catch the issue before the
issue occurs!
The Digital Evolution of Data
Capture
9/01/2017 THIESS SERVICES PTY LTD 15
Traditional
Mobile Generation
Next Generation Data Capture
9/01/2017 THIESS SERVICES PTY LTD 16
Your
Phone/Tablet
has become
a cheap
Router
The “Tap & Tag” Generation
Tap to Start,
Tap to Stop,
Swipe Left to
Reject, Right to
Accept
Video/Image
Capture all
information
currently
captured in
mobile form
Tag based on
agreed Meta
Data
Moving Forward
QUESTIONS?
9/01/2017 18THIESS SERVICES PTY LTD

More Related Content

Viewers also liked

Normas de Bioseguridad
Normas de BioseguridadNormas de Bioseguridad
Normas de Bioseguridadedomarino
 
Seguridad industrial y salud ocupacional en granjas avicolas
Seguridad industrial y salud ocupacional en granjas avicolasSeguridad industrial y salud ocupacional en granjas avicolas
Seguridad industrial y salud ocupacional en granjas avicolasRodman Abril
 
Examen evidencia 1 cuestionario de preguntas sobre marco conceptual de la res...
Examen evidencia 1 cuestionario de preguntas sobre marco conceptual de la res...Examen evidencia 1 cuestionario de preguntas sobre marco conceptual de la res...
Examen evidencia 1 cuestionario de preguntas sobre marco conceptual de la res..... ..
 
Seguridad industrial y salud ocupacional de granjas avicolas ana belen chifla...
Seguridad industrial y salud ocupacional de granjas avicolas ana belen chifla...Seguridad industrial y salud ocupacional de granjas avicolas ana belen chifla...
Seguridad industrial y salud ocupacional de granjas avicolas ana belen chifla...Anita Belén
 
Medidas de prevención y de protección
Medidas de prevención y de protecciónMedidas de prevención y de protección
Medidas de prevención y de protecciónJosé Luis
 
Unidad 11 medidas de prevención y protección
Unidad 11 medidas de prevención y protecciónUnidad 11 medidas de prevención y protección
Unidad 11 medidas de prevención y protecciónRosa Barroso
 
Demarcación y señalizacion de areas
Demarcación y señalizacion de areasDemarcación y señalizacion de areas
Demarcación y señalizacion de areasedilma serrano
 
Trabajo en alturas
Trabajo en alturasTrabajo en alturas
Trabajo en alturasjorja55
 
Señalizacion y demarcacion
Señalizacion y demarcacionSeñalizacion y demarcacion
Señalizacion y demarcacionherrerac89
 

Viewers also liked (9)

Normas de Bioseguridad
Normas de BioseguridadNormas de Bioseguridad
Normas de Bioseguridad
 
Seguridad industrial y salud ocupacional en granjas avicolas
Seguridad industrial y salud ocupacional en granjas avicolasSeguridad industrial y salud ocupacional en granjas avicolas
Seguridad industrial y salud ocupacional en granjas avicolas
 
Examen evidencia 1 cuestionario de preguntas sobre marco conceptual de la res...
Examen evidencia 1 cuestionario de preguntas sobre marco conceptual de la res...Examen evidencia 1 cuestionario de preguntas sobre marco conceptual de la res...
Examen evidencia 1 cuestionario de preguntas sobre marco conceptual de la res...
 
Seguridad industrial y salud ocupacional de granjas avicolas ana belen chifla...
Seguridad industrial y salud ocupacional de granjas avicolas ana belen chifla...Seguridad industrial y salud ocupacional de granjas avicolas ana belen chifla...
Seguridad industrial y salud ocupacional de granjas avicolas ana belen chifla...
 
Medidas de prevención y de protección
Medidas de prevención y de protecciónMedidas de prevención y de protección
Medidas de prevención y de protección
 
Unidad 11 medidas de prevención y protección
Unidad 11 medidas de prevención y protecciónUnidad 11 medidas de prevención y protección
Unidad 11 medidas de prevención y protección
 
Demarcación y señalizacion de areas
Demarcación y señalizacion de areasDemarcación y señalizacion de areas
Demarcación y señalizacion de areas
 
Trabajo en alturas
Trabajo en alturasTrabajo en alturas
Trabajo en alturas
 
Señalizacion y demarcacion
Señalizacion y demarcacionSeñalizacion y demarcacion
Señalizacion y demarcacion
 

Similar to ClickConnect 2014

Cleveland Agile Group - A Manager's Perspective on Agile in an Enterprise
Cleveland Agile Group - A Manager's Perspective on Agile in an EnterpriseCleveland Agile Group - A Manager's Perspective on Agile in an Enterprise
Cleveland Agile Group - A Manager's Perspective on Agile in an EnterpriseDennis Somerville
 
Resume 19 May 2015 (1)
Resume 19 May 2015 (1)Resume 19 May 2015 (1)
Resume 19 May 2015 (1)Nadia Oshana
 
MWLUG2017 - The Data & Analytics Journey 2.0
MWLUG2017 - The Data & Analytics Journey 2.0MWLUG2017 - The Data & Analytics Journey 2.0
MWLUG2017 - The Data & Analytics Journey 2.0John Head
 
Lynn Davies (CDHB) & Joe Kearns (Assurity Consulting)
Lynn Davies (CDHB) & Joe Kearns (Assurity Consulting)Lynn Davies (CDHB) & Joe Kearns (Assurity Consulting)
Lynn Davies (CDHB) & Joe Kearns (Assurity Consulting)AgileNZ Conference
 
First Data HR Transformation story
First Data HR Transformation storyFirst Data HR Transformation story
First Data HR Transformation storyCedar Consulting
 
Customer Intelligence - The Riverside Journey
Customer Intelligence - The Riverside JourneyCustomer Intelligence - The Riverside Journey
Customer Intelligence - The Riverside JourneyVoluntas_Insights
 
Small Business Cloud Migration: How to Transition Your Clients Without Creati...
Small Business Cloud Migration: How to Transition Your Clients Without Creati...Small Business Cloud Migration: How to Transition Your Clients Without Creati...
Small Business Cloud Migration: How to Transition Your Clients Without Creati...Sleeter Group
 
Gaining altitude and cruising smoothly to hr cloud
Gaining altitude and cruising smoothly to hr cloudGaining altitude and cruising smoothly to hr cloud
Gaining altitude and cruising smoothly to hr cloudNGA Human Resources
 
Driver based planning
Driver based planningDriver based planning
Driver based planningjarobertson2
 
ClickSoftware Case Study Diebold Capital Equipment
ClickSoftware Case Study Diebold Capital EquipmentClickSoftware Case Study Diebold Capital Equipment
ClickSoftware Case Study Diebold Capital EquipmentClickSoftware
 
SUCCESS STORY: Lightning Reporting - Reducing Report Lead Time from 16 to 4.5...
SUCCESS STORY: Lightning Reporting - Reducing Report Lead Time from 16 to 4.5...SUCCESS STORY: Lightning Reporting - Reducing Report Lead Time from 16 to 4.5...
SUCCESS STORY: Lightning Reporting - Reducing Report Lead Time from 16 to 4.5...GoLeanSixSigma.com
 
Human Resource Services: Themis
Human Resource Services: ThemisHuman Resource Services: Themis
Human Resource Services: ThemisThemis
 
Transforming the customer experience crb
Transforming the customer experience   crbTransforming the customer experience   crb
Transforming the customer experience crbrobgirvan
 
OSHA 2014: Cartasite and ConocoPhillips
OSHA 2014: Cartasite and ConocoPhillipsOSHA 2014: Cartasite and ConocoPhillips
OSHA 2014: Cartasite and ConocoPhillipsCartasite
 
eArcu Presents: Uncovering and addressing the issues : NSPCC replacing legacy...
eArcu Presents: Uncovering and addressing the issues : NSPCC replacing legacy...eArcu Presents: Uncovering and addressing the issues : NSPCC replacing legacy...
eArcu Presents: Uncovering and addressing the issues : NSPCC replacing legacy...Emma Mirrington
 
The Next Generation of Legal Metrics: How Hewlett-Packard Enterprise Uses Dat...
The Next Generation of Legal Metrics: How Hewlett-Packard Enterprise Uses Dat...The Next Generation of Legal Metrics: How Hewlett-Packard Enterprise Uses Dat...
The Next Generation of Legal Metrics: How Hewlett-Packard Enterprise Uses Dat...Apttus
 
Healthcare IT Meaningful Use
Healthcare IT Meaningful UseHealthcare IT Meaningful Use
Healthcare IT Meaningful UseALM Media, LLC
 

Similar to ClickConnect 2014 (20)

SunGuard implementation kickoff meeting 07142016 pm
SunGuard implementation kickoff meeting 07142016 pmSunGuard implementation kickoff meeting 07142016 pm
SunGuard implementation kickoff meeting 07142016 pm
 
Cleveland Agile Group - A Manager's Perspective on Agile in an Enterprise
Cleveland Agile Group - A Manager's Perspective on Agile in an EnterpriseCleveland Agile Group - A Manager's Perspective on Agile in an Enterprise
Cleveland Agile Group - A Manager's Perspective on Agile in an Enterprise
 
Resume 19 May 2015 (1)
Resume 19 May 2015 (1)Resume 19 May 2015 (1)
Resume 19 May 2015 (1)
 
MWLUG2017 - The Data & Analytics Journey 2.0
MWLUG2017 - The Data & Analytics Journey 2.0MWLUG2017 - The Data & Analytics Journey 2.0
MWLUG2017 - The Data & Analytics Journey 2.0
 
Lynn Davies (CDHB) & Joe Kearns (Assurity Consulting)
Lynn Davies (CDHB) & Joe Kearns (Assurity Consulting)Lynn Davies (CDHB) & Joe Kearns (Assurity Consulting)
Lynn Davies (CDHB) & Joe Kearns (Assurity Consulting)
 
First Data HR Transformation story
First Data HR Transformation storyFirst Data HR Transformation story
First Data HR Transformation story
 
Customer Intelligence - The Riverside Journey
Customer Intelligence - The Riverside JourneyCustomer Intelligence - The Riverside Journey
Customer Intelligence - The Riverside Journey
 
Small Business Cloud Migration: How to Transition Your Clients Without Creati...
Small Business Cloud Migration: How to Transition Your Clients Without Creati...Small Business Cloud Migration: How to Transition Your Clients Without Creati...
Small Business Cloud Migration: How to Transition Your Clients Without Creati...
 
Gaining altitude and cruising smoothly to hr cloud
Gaining altitude and cruising smoothly to hr cloudGaining altitude and cruising smoothly to hr cloud
Gaining altitude and cruising smoothly to hr cloud
 
Driver based planning
Driver based planningDriver based planning
Driver based planning
 
ClickSoftware Case Study Diebold Capital Equipment
ClickSoftware Case Study Diebold Capital EquipmentClickSoftware Case Study Diebold Capital Equipment
ClickSoftware Case Study Diebold Capital Equipment
 
SUCCESS STORY: Lightning Reporting - Reducing Report Lead Time from 16 to 4.5...
SUCCESS STORY: Lightning Reporting - Reducing Report Lead Time from 16 to 4.5...SUCCESS STORY: Lightning Reporting - Reducing Report Lead Time from 16 to 4.5...
SUCCESS STORY: Lightning Reporting - Reducing Report Lead Time from 16 to 4.5...
 
Human Resource Services: Themis
Human Resource Services: ThemisHuman Resource Services: Themis
Human Resource Services: Themis
 
Transforming the customer experience crb
Transforming the customer experience   crbTransforming the customer experience   crb
Transforming the customer experience crb
 
OSHA 2014: Cartasite and ConocoPhillips
OSHA 2014: Cartasite and ConocoPhillipsOSHA 2014: Cartasite and ConocoPhillips
OSHA 2014: Cartasite and ConocoPhillips
 
eArcu Presents: Uncovering and addressing the issues : NSPCC replacing legacy...
eArcu Presents: Uncovering and addressing the issues : NSPCC replacing legacy...eArcu Presents: Uncovering and addressing the issues : NSPCC replacing legacy...
eArcu Presents: Uncovering and addressing the issues : NSPCC replacing legacy...
 
The Next Generation of Legal Metrics: How Hewlett-Packard Enterprise Uses Dat...
The Next Generation of Legal Metrics: How Hewlett-Packard Enterprise Uses Dat...The Next Generation of Legal Metrics: How Hewlett-Packard Enterprise Uses Dat...
The Next Generation of Legal Metrics: How Hewlett-Packard Enterprise Uses Dat...
 
Healthcare IT Meaningful Use
Healthcare IT Meaningful UseHealthcare IT Meaningful Use
Healthcare IT Meaningful Use
 
DIST portfolio management 1st Oct 2013
DIST portfolio management   1st Oct 2013 DIST portfolio management   1st Oct 2013
DIST portfolio management 1st Oct 2013
 
Nrcs oacd area meetings october 2018
Nrcs oacd area meetings october 2018Nrcs oacd area meetings october 2018
Nrcs oacd area meetings october 2018
 

ClickConnect 2014

  • 1. The Schedule Optimisation Journey Greg Kemp – Maintenance & Strategy Manager (Thiess) Thuy Lam – Principal – Digital Solutions (DWS)
  • 3. SERVICES ASSET & INFRASTRUCTURE -- WATER 9/01/2017 3THIESS SERVICES PTY LTD
  • 4. Our Journey 9/01/2017 4THIESS SERVICES PTY LTD September 2014 Assisted Scheduling Dec 2014 Full Auto Scheduling & Dispatch Jan 2014 Mega Tasking Introduced for Bundling of Like Tasks August 2013 Water Business Deployed onto Click Schedule in Queensland Manual Scheduling June 2014 Master Data Cleanse Complete
  • 5. Where we started • Manual Paper base and Whiteboard Field Work Execution Process. • Slow migration of users across to mobile devices. • Key Scheduling Data incorrect, due inaccurate source system information. • Decision to use manual scheduling, and then use the field collected data to enrich the quality of master data over a period of time. 9/01/2017 THIESS SERVICES PTY LTD 5
  • 6. Megatasking 9/01/2017 THIESS SERVICES PTY LTD 6 • A drive to reduce Click Time. • Too much time spent on click on minor inspection tasks • Touch Click by exception only • Bundling of like tasks in like locations. • Immediate benefits seen, around reduction in workforce efficiency. • Ask what you are capturing and why you are capturing it?
  • 7. Reducing Click Time 9/01/2017 THIESS SERVICES PTY LTD 7
  • 8. Fixing our Data 9/01/2017 THIESS SERVICES PTY LTD 8 • Based on real time captured actual data, provided true data for cleansing back end systems. • Asset management plans optimised & analysed. • How often maintained, duration, what type of skills required. • Where exactly are the assets!
  • 9. Taking the jump – Assisted Scheduling • Priority • Location • Duration • Change Management, Releasing Control • Exception Reschedule Only • Adjacent District Scheduling • Cross Contract Scheduling 9/01/2017 THIESS SERVICES PTY LTD 9
  • 10. Letting Go! • Aim by December Move to Full Auto Scheduling & Dispatch • Exception Management Only • Planners & Schedulers move to Optimising Works I.e. over 3 weeks it took more then 5 mins to do this planned tasks. Why? • Lead to $$ Savings Across the board.
  • 12. Around the Corner 9/01/2017 12THIESS SERVICES PTY LTD Turning “Cool” into Business Value ?
  • 13. Next Generation of Work Force Management 9/01/2017 THIESS SERVICES PTY LTD 13
  • 14. Next Generation WFM - Health 9/01/2017 THIESS SERVICES PTY LTD 14 Worker Biometric Data Such as: - Stress - Sleep Deprivation - Anxiety - Just Having a ‘BAD’ Day Incorporate to decide: - Capable of doing the task efficiently and effectively Lone Worker Applications Currently – Market Apps just tell you the worker is either missing or dead…. We want to pre-empt this. Catch the issue before the issue occurs!
  • 15. The Digital Evolution of Data Capture 9/01/2017 THIESS SERVICES PTY LTD 15 Traditional Mobile Generation
  • 16. Next Generation Data Capture 9/01/2017 THIESS SERVICES PTY LTD 16 Your Phone/Tablet has become a cheap Router The “Tap & Tag” Generation Tap to Start, Tap to Stop, Swipe Left to Reject, Right to Accept Video/Image Capture all information currently captured in mobile form Tag based on agreed Meta Data

Editor's Notes

  1. We are simply a Construction / Mining / Services business – this capability gives us important diversity across sectors, regions, clients, industry cycles and contract models – it safeguards our business while giving us the ability to extend our service offering across the value chain and offer a unique ONE THIESS proposition. This slide gives you a quick snapshot of our business – our primary business is in Australia – where we operate nationally and have a great spread of work across our business streams Some key projects in Construction include – QC LNG ~$500m with more to come, Caval Ridge Project ~$250m, Trackstar Alliance ~$475m, Hunter Expressway $757m, RNSH $721m, in Victoria we have the M80 $647m Regional Rail $835m, and in WA Gorgon works ~ $1bn, Wheatstone works ~>$1bn As pioneers to the Australian Mining industry we have today 9 mining contracts delivering more than $1.9bn /an and our history in Indonesia spans more than 25 years - today we are focussed on diversifying the business beyond mining – with the recent success of the toll roads the business has strong potential for growth – the business is currently contributing >$1bn In Services – our capability includes water, energy, asset management and our remediation capability is world-class and has great potential to grow – just completed the award winning Hunter River Remediation Project for BHP – our greatest current opportunity is to expand the NBN contract. As we develop our strategies we must keep pace with our changing markets The booming resources sector has hit a wall in short 3 months- (high cost pressures – low productivities – high Australian dollar and global competition for alternative commodities is having a major impact on our markets) We’ve seen projects cancelled, delayed and or scope diminished – even current contracts under renegotiation - Infrastructure – or Gov’t remains focused on fiscal responsibility – this is impacting on the timing of many projects and any projects that will come to market will be heavily contended and price will be the key determinant The upside is the energy sector – LNG and CSG market remains buoyant – and Thiess is in a great position to leverage its track record and grow With this backdrop Thiess must be agile, flexible and responsive – We must leverage our multi-disciplined capability and be quick to redeploy resources where there is more opportunity.
  2. The Services Division of Thiess consists of: Energy Providing Services for Energy Asset Owners (Electrical Network, Mining, Gas, Telecommunications). Water Providing Services for Water Asset Owners (Maintenance, Civil Construction, Micro Tunnelling.) Infrastructure Providing Facilities Management Services into Social Infrastructure (Health Care, Defence, Prisons, Mining) Remediation Providing Environmental Services to remediate dilapidated sites.