The document discusses using pre-emptive messages to counter potential arguments against you. It describes a situation where a U.S. military officer advised publicly addressing a case of prisoner abuse at an Iraq prison to explain how the issue was being resolved. This "stealing thunder" approach would have helped the military gain credibility and control the narrative before others reported on it negatively. The document also suggests having pre-prepared responses ready for likely attacks or criticisms regarding your product or position to get ahead of counterarguments.