This document outlines the design thinking process and provides examples of tools used in each stage. The stages are: Empathize, Define, Ideate, Prototype, and Test. In the Empathize stage, tools like empathy mapping and customer interviews are used to understand user needs. The Define stage involves creating point of view statements and asking "why" questions. Ideation tools include brainstorming and sorting ideas. Prototyping builds ideas into testable versions. Testing gets feedback by observing users and asking questions about their experience. The overall process is meant to help designers solve problems by thoroughly understanding users and iterating on potential solutions.