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Media Release                                                        25 Mar 2011


Qld real estate industry focus of new campaign
The real estate industry in Queensland is the focus of a new education and
compliance campaign by the Fair Work Ombudsman.

Fair Work inspectors will audit 125 employers to ensure they have lodged written
agreements for their staff with the Queensland Property Industry Registry (QPIR).

It is a requirement under the Real Estate Industry Award 2010 for employers to
lodge written agreements with the QPIR for all staff classified as property/strata
management or property sales employees.

The agreements must state how the employees will be paid – that is,
commission-only, part-commission or as per the rates listed in the Modern Award.

The campaign will focus on real estate agents, business and hotel brokers, strata
and community title management businesses, stock and station agents, buyer’s
agencies and real estate valuation agents.

Employers will be selected at random and inspectors will be sensitive to the
special needs of businesses suffering as a result of recent extreme weather
events.

Mr Campbell says the real estate industry is receiving attention because it often
generates complaints and employs a significant number of workers.

Fair Work inspectors will audit employers throughout Brisbane, the Gold Coast
and the Sunshine Coast and in regional areas including Cairns, Tully, Port
Douglas, Mount Isa, Townsville, Mackay, Rockhampton, Hervey Bay,
Gympie, Gatton, Toowoomba, Stanthorpe and Goondiwindi.

Fair Work Ombudsman Executive Director Michael Campbell says written
agreements for employees to be paid using a commission structure are valid only
if they have been lodged with the QPIR.

“If employers fail to lodge agreements with the QPIR for any employees, they
must pay the employees the rates listed in the Modern Award,” he said.

“In cases where inspectors identify agreements have not been lodged, they will
assist the employer to understand its obligations and ask that they voluntarily
rectify any underpayment of employee entitlements.”

Employers or employees seeking assistance should contact the Fair Work Infoline
on 13 13 94 or visit www.fairwork.gov.au An interpreter service is available on
13 14 50.



Media inquiries:
Ryan Pedler, 0411 430 902. ryan.pedler@fwo.gov.au

Fair Work Infoline: 13 13 94        www.fairwork.gov.au
Real Estate Industry Award 2010




Schedule E—Transitional Provisions for Written Agreements
[Varied by PR503382]

E.1      Application of Schedule E
E.1.1    This Schedule applies to:
         (a)   employers in New South Wales and Queensland and those of their employees
               who are employed under a Property or Strata Management classification or a
               Property Sales classification; and
         (b)   employers in South Australia and those of their employees who are employed
               under a Property Sales classification.

E.2      Explanation of Schedule E
E.2.1    The State awards for property management employees and property salespeople in
         New South Wales and Queensland, and for property salespeople in South Australia
         contain provisions for the registration of employment agreements or letters of
         appointment.
E.2.2    The intent of these provisions will continue under the Federal award until
         31 December 2014, but in an amended form to suit the purposes of this award.

E.3      Registration of written agreements
E.3.1    The following will be registered as set out in clauses E.3.3 to E.3.6 (inclusive):
         (a)   a written agreement that is required to be made by clauses 15.1 or 16.2(a); or
         (b)   if no written agreement is required to be made by clauses 15.1 or 16.2(a) a
               written agreement specifying that the employee is not entitled to any form of
               bonus, commission or incentive payment.
E.3.2    Variations to any written agreement must also be registered in the same manner as
         set out in clause E.3.1, but only if the variation applies to commission, incentive
         payment or bonus arrangements.

E.3.3    New South Wales
         (a)   An employer cited in clause E.1.1(a) will, for each employee cited in
               clause E.1.1(a), send two signed copies of a written agreement to the Real
               Estate Employers’ Federation of New South Wales, Level 6, 99 Bathurst
               Street, Sydney NSW 2000.
         (b)   An administration fee as specified in clause E.3.6(a) is payable as follows:
               (i)     one half to Real Estate Employers’ Federation of New South Wales
                       (REEF); and
               (ii)    one half to Real Estate Association of New South Wales (REA NSW).
                       This fee may be recovered by the employer from the employee’s
                       commission, incentive payment or bonus.


                                                   MA000106                                     57
Real Estate Industry Award 2010

              (c)    In New South Wales, clause E.3.6(a) does not apply to a written agreement
                     registered under clause E.3.2.

     E.3.4    Queensland
              (a)    An employer cited in clause E.1.1(a) will, for each employee cited in
                     clause E.1.1(a), send one copy of the written agreement to the Queensland
                     Property Industry Registry (QPIR), PO Box 274, Rochedale South QLD 4123.
              (b)    QPIR is jointly administered by the Property Sales Association of Queensland
                     and the Queensland Real Estate Industrial Organisation of Employers.
              (c)    An administration fee as specified in clause E.3.6(a) is payable to QPIR.
              (d)    One half of the above administration fee may be recovered by the employer
                     from the employee’s commission, incentive payment or bonus.
              (e)    Until a written agreement is registered with QPIR:
                     (i)    a person may not be a commission-only employee; and
                     (ii)   the employer must pay on a weekly basis, in addition to any payment of
                            commission, bonus or other incentive payments, not less than the
                            minimum weekly wage specified in clause 14.1.
     [E.3.4(f) inserted by PR503382 ppc 03Nov10]

              (f)    Despite paragraph (e) hereof, where the employer and employee genuinely
                     agree that the written agreement is to operate from a date earlier than the date
                     of registration then upon registration by the QPIR the written agreement will
                     have effect for all purposes of this Award as and from that earlier nominated
                     date. Any such date cannot be earlier than 1 January 2010.

     E.3.5    South Australia
              (a)    An employer cited in clause E.1.1(b) will, for each employee cited in
                     clause E.1.1(b), send one copy of the written agreement to the Real Estate
                     Employers’ Federation of South Australia, REI House, 249 Greenhill Road,
                     Dulwich SA 5065, and one copy of the same agreement to the Real Estate
                     Salespersons’ Association, PO Box 678, St Agnes SA 5097.
              (b)    An administration fee as specified in clause E.3.6(a) is payable as follows:
                     (i)    one half to Real Estate Employers’ Federation of South Australia
                            (REEF); and
                     (ii)   one half to Real Estate Salespersons’ Association (RESA). This fee may
                            be recovered by the employer from the employee’s commission,
                            incentive payment or bonus.

     E.3.6    Administration
              (a)    Each written agreement submitted for registration in accordance with
                     clause E.3.1 is to be accompanied by an administration fee, as set by the
                     entity(s) with which the written agreement is to be registered.



58                                                 MA000106
Real Estate Industry Award 2010

        (b)   The administration fee payable under clause E.3.6(a) may not exceed $150.00
              (as adjusted annually from the index figure published by the Australian Bureau
              of Statistics for the All Groups Consumer Price Index (Cat No. 6401.0)) per
              agreement.
        (c)   The entity(s) with which the written agreement is to be registered may:
              (i)    agree to a lesser administration fee than that specified in clause E.3.6(b);
                     and
              (ii)   create and provide an Application to Register Written Agreement
                     pro-forma, to facilitate the agreement registration process.

E.4     Cease to operate
Schedule E ceases to operate on 31 December 2014.




                                                  MA000106                                          59
Queensland Real Estate Industry Information 
                                          From Bruce Siebenhausen, Real Estate Employers’ Association & 
Property Sales Association
     of Queensland                           Barry Gannon, Property Sales Association of Queensland 

                                                       Agreement Suppliers                                                        REAL ESTATE
                                                                                                                       EMPLOYERS’ ASSOCIATION

                     Introduction 
                     The Real Estate Industry Award 2010 (award) requires that all employees in 
                     Queensland have: 
                          a written agreement with their employer; and 
                          that agreement registered with QPIR. 
                     This information sheet provides a list of agreement suppliers. 

                     Realworks 
                     Realworks is the forms generating package of the REIQ.  It can provide agreements for 
                     the following employment categories: 
                          property management 
                          property sales 
                     Realworks agreements are a low‐cost no‐frills option, and generally compliant if they 
                     are filled in correctly (it’s easy to make mistakes). 
                     To access Realworks, go to www.realworks.com.au. 

                     Real Estate Personnel Solutions Australia (REPS Australia) 
                     REPS Australia is a specialist provider of “real estate” agreements.  It can provide 
                     agreements for the following employment categories: 
                          community & strata title management 
                          property management 
                          property sales 
                     The focus of “Documents by REPSA” is flexibility, and the ability to “tailor” 
                     agreements to suit the circumstance.  Documents by REPSA is considered to be 
                     moderate‐cost‐but‐high‐quality – we suggest you check out their testimonials 
                     (www.repsa.com.au/testimonials). 
                     To access Documents by REPSA, go to www.repsa.com.au. 

                     Questions? 
                     Employers with questions about the above should contact REEA.  Non‐REEA members 
                     are asked to firstly visit the REEA web site (www.reea.org.au) and submit a 
                     membership application. 
                     Employees may contact the PSAQ (www.psaq.com.au), again after submitting a 
                     membership application. 




                     25 March 2011         Queensland Real Estate Industry Information – Agreement Suppliers    Page 1 of 1 

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Qld Real Estate Industry Focus On New Campaign Fair Work Ombudsman

  • 1. Media Release 25 Mar 2011 Qld real estate industry focus of new campaign The real estate industry in Queensland is the focus of a new education and compliance campaign by the Fair Work Ombudsman. Fair Work inspectors will audit 125 employers to ensure they have lodged written agreements for their staff with the Queensland Property Industry Registry (QPIR). It is a requirement under the Real Estate Industry Award 2010 for employers to lodge written agreements with the QPIR for all staff classified as property/strata management or property sales employees. The agreements must state how the employees will be paid – that is, commission-only, part-commission or as per the rates listed in the Modern Award. The campaign will focus on real estate agents, business and hotel brokers, strata and community title management businesses, stock and station agents, buyer’s agencies and real estate valuation agents. Employers will be selected at random and inspectors will be sensitive to the special needs of businesses suffering as a result of recent extreme weather events. Mr Campbell says the real estate industry is receiving attention because it often generates complaints and employs a significant number of workers. Fair Work inspectors will audit employers throughout Brisbane, the Gold Coast and the Sunshine Coast and in regional areas including Cairns, Tully, Port Douglas, Mount Isa, Townsville, Mackay, Rockhampton, Hervey Bay, Gympie, Gatton, Toowoomba, Stanthorpe and Goondiwindi. Fair Work Ombudsman Executive Director Michael Campbell says written agreements for employees to be paid using a commission structure are valid only if they have been lodged with the QPIR. “If employers fail to lodge agreements with the QPIR for any employees, they must pay the employees the rates listed in the Modern Award,” he said. “In cases where inspectors identify agreements have not been lodged, they will assist the employer to understand its obligations and ask that they voluntarily rectify any underpayment of employee entitlements.” Employers or employees seeking assistance should contact the Fair Work Infoline on 13 13 94 or visit www.fairwork.gov.au An interpreter service is available on 13 14 50. Media inquiries: Ryan Pedler, 0411 430 902. ryan.pedler@fwo.gov.au Fair Work Infoline: 13 13 94 www.fairwork.gov.au
  • 2. Real Estate Industry Award 2010 Schedule E—Transitional Provisions for Written Agreements [Varied by PR503382] E.1 Application of Schedule E E.1.1 This Schedule applies to: (a) employers in New South Wales and Queensland and those of their employees who are employed under a Property or Strata Management classification or a Property Sales classification; and (b) employers in South Australia and those of their employees who are employed under a Property Sales classification. E.2 Explanation of Schedule E E.2.1 The State awards for property management employees and property salespeople in New South Wales and Queensland, and for property salespeople in South Australia contain provisions for the registration of employment agreements or letters of appointment. E.2.2 The intent of these provisions will continue under the Federal award until 31 December 2014, but in an amended form to suit the purposes of this award. E.3 Registration of written agreements E.3.1 The following will be registered as set out in clauses E.3.3 to E.3.6 (inclusive): (a) a written agreement that is required to be made by clauses 15.1 or 16.2(a); or (b) if no written agreement is required to be made by clauses 15.1 or 16.2(a) a written agreement specifying that the employee is not entitled to any form of bonus, commission or incentive payment. E.3.2 Variations to any written agreement must also be registered in the same manner as set out in clause E.3.1, but only if the variation applies to commission, incentive payment or bonus arrangements. E.3.3 New South Wales (a) An employer cited in clause E.1.1(a) will, for each employee cited in clause E.1.1(a), send two signed copies of a written agreement to the Real Estate Employers’ Federation of New South Wales, Level 6, 99 Bathurst Street, Sydney NSW 2000. (b) An administration fee as specified in clause E.3.6(a) is payable as follows: (i) one half to Real Estate Employers’ Federation of New South Wales (REEF); and (ii) one half to Real Estate Association of New South Wales (REA NSW). This fee may be recovered by the employer from the employee’s commission, incentive payment or bonus. MA000106 57
  • 3. Real Estate Industry Award 2010 (c) In New South Wales, clause E.3.6(a) does not apply to a written agreement registered under clause E.3.2. E.3.4 Queensland (a) An employer cited in clause E.1.1(a) will, for each employee cited in clause E.1.1(a), send one copy of the written agreement to the Queensland Property Industry Registry (QPIR), PO Box 274, Rochedale South QLD 4123. (b) QPIR is jointly administered by the Property Sales Association of Queensland and the Queensland Real Estate Industrial Organisation of Employers. (c) An administration fee as specified in clause E.3.6(a) is payable to QPIR. (d) One half of the above administration fee may be recovered by the employer from the employee’s commission, incentive payment or bonus. (e) Until a written agreement is registered with QPIR: (i) a person may not be a commission-only employee; and (ii) the employer must pay on a weekly basis, in addition to any payment of commission, bonus or other incentive payments, not less than the minimum weekly wage specified in clause 14.1. [E.3.4(f) inserted by PR503382 ppc 03Nov10] (f) Despite paragraph (e) hereof, where the employer and employee genuinely agree that the written agreement is to operate from a date earlier than the date of registration then upon registration by the QPIR the written agreement will have effect for all purposes of this Award as and from that earlier nominated date. Any such date cannot be earlier than 1 January 2010. E.3.5 South Australia (a) An employer cited in clause E.1.1(b) will, for each employee cited in clause E.1.1(b), send one copy of the written agreement to the Real Estate Employers’ Federation of South Australia, REI House, 249 Greenhill Road, Dulwich SA 5065, and one copy of the same agreement to the Real Estate Salespersons’ Association, PO Box 678, St Agnes SA 5097. (b) An administration fee as specified in clause E.3.6(a) is payable as follows: (i) one half to Real Estate Employers’ Federation of South Australia (REEF); and (ii) one half to Real Estate Salespersons’ Association (RESA). This fee may be recovered by the employer from the employee’s commission, incentive payment or bonus. E.3.6 Administration (a) Each written agreement submitted for registration in accordance with clause E.3.1 is to be accompanied by an administration fee, as set by the entity(s) with which the written agreement is to be registered. 58 MA000106
  • 4. Real Estate Industry Award 2010 (b) The administration fee payable under clause E.3.6(a) may not exceed $150.00 (as adjusted annually from the index figure published by the Australian Bureau of Statistics for the All Groups Consumer Price Index (Cat No. 6401.0)) per agreement. (c) The entity(s) with which the written agreement is to be registered may: (i) agree to a lesser administration fee than that specified in clause E.3.6(b); and (ii) create and provide an Application to Register Written Agreement pro-forma, to facilitate the agreement registration process. E.4 Cease to operate Schedule E ceases to operate on 31 December 2014. MA000106 59
  • 5. Queensland Real Estate Industry Information  From Bruce Siebenhausen, Real Estate Employers’ Association &  Property Sales Association of Queensland Barry Gannon, Property Sales Association of Queensland  Agreement Suppliers  REAL ESTATE EMPLOYERS’ ASSOCIATION Introduction  The Real Estate Industry Award 2010 (award) requires that all employees in  Queensland have:   a written agreement with their employer; and   that agreement registered with QPIR.  This information sheet provides a list of agreement suppliers.  Realworks  Realworks is the forms generating package of the REIQ.  It can provide agreements for  the following employment categories:   property management   property sales  Realworks agreements are a low‐cost no‐frills option, and generally compliant if they  are filled in correctly (it’s easy to make mistakes).  To access Realworks, go to www.realworks.com.au.  Real Estate Personnel Solutions Australia (REPS Australia)  REPS Australia is a specialist provider of “real estate” agreements.  It can provide  agreements for the following employment categories:   community & strata title management   property management   property sales  The focus of “Documents by REPSA” is flexibility, and the ability to “tailor”  agreements to suit the circumstance.  Documents by REPSA is considered to be  moderate‐cost‐but‐high‐quality – we suggest you check out their testimonials  (www.repsa.com.au/testimonials).  To access Documents by REPSA, go to www.repsa.com.au.  Questions?  Employers with questions about the above should contact REEA.  Non‐REEA members  are asked to firstly visit the REEA web site (www.reea.org.au) and submit a  membership application.  Employees may contact the PSAQ (www.psaq.com.au), again after submitting a  membership application.  25 March 2011  Queensland Real Estate Industry Information – Agreement Suppliers  Page 1 of 1