In this webinar presentation, Jamie explains:
• Which digital tools you should use to supercharge your marketing program now and in 2018
• How to optimize your marketing automation campaigns
• How to avoid the most common marketing automation mistakes
5. The thing I love to do most is to help people like you
SELL MORE STUFF
6. What You’ll Learn Today
• Digital tools you should use to
supercharge your marketing
program now and in 2018.
• Insider techniques I use to make
sure I grow revenues every year.
• How to optimize your marketing
automation campaigns so that they
generate the results you’re looking
for.
• The most common mistakes people
make when developing their plans
for the upcoming year.
24. Marketing Automation Insights
SAY IT’S “VERY” OR
“SOMEWHAT” SUCCESSFUL
SAY LEAD GENERATION IS
THE #1 GOAL
OF BUSINESSES USE
MARKETING AUTOMATION
89%61%51%
Facts and Figures
Marketing
automation
started out as a
B2B lead
generation tool
but has since
evolved into a
tool used by both
B2B and B2C
companies.
B2B OR B2C
8% of those
using marketing
automation
reported an
increase in
revenues within 6
months. 40% saw
increase after 2
years.
LONG TERM GOALS
Source: EmailMonday.com
25. 53 53% see higher conversion rates from initial response to MQL.
63 63% are outgrowing their competitors.
67 67% say they see at least a 10% increase in sales opportunities.
Marketing Automation Insights
Source: EmailMonday.com
26. 5 Kinds of Marketing Automation Campaigns
Introductory
Welcome
Engagement
Keep Brand
Top-of-Mind
Re-Engagement
Engage Lapsed
Prospects
Promotional
Bottom of the
Sales Funnel
Retention
Onboarding,
Upsell, Renewal
45. Calculating Customer Lifetime Value
• The starting point for calculating the ROI
of a marketing campaign is to
understand your Customer Lifetime Value
(CLV).
• In its simplest form, CLV is the amount of
revenue you generate on a per customer
basis over the course of the average
customer’s engagement with your
business.
• (There are more complex versions of CLV
worth discussing, but for our purposes
here, let’s stick with the simplified version
mentioned above.)
46. Example of CLV
• As an example, lets say you’re a B2B company that
generates about $15,000 per year from your typical
client.
• If the average client stays with your firm for 2 years,
then your CLV is $30,000.
• Again, that’s a vastly simplified version of CLV, but
it’s a good starting point.
• Which leads to the next topic — calculating your
Cost per Sale.
47. Cost per Sale (CPS)
• If you’re CLV is $30,000, then the next logical step is to
understand your Cost per Sale (CPS).
• A typical CPS is about 10% of your CLV.
• Of course, ideally, you would have a lower CPS of say
5%, but that typically happens after you’ve optimized
your campaign over the course of time.
• So, in the example mentioned above, the CPS would be
about $3,000.
• This is what you’re shooting for, and leads us to the
next question — how to calculate the ROI of your
campaign.
48. Calculating the ROI
• If your Cost per Sale (CPS) is $3,000, that means
you have to attract prospects, then convert them
into leads, and then convert the leads into
customers — all for $3,000.
• It’s not as simple as it looks.
• Let’s say you’re running a B2B marketing
campaign that uses content marketing, online
display, mobile display, trade shows, and email
marketing in the mix.
• Let’s also say that in any given month, you might
have 20,000 prospects land on your website as a
result of you campaign.
49. Calculating the ROI
• Of those 20,000 prospects, only 100 of those might become actual leads for
your sales force.
• Of those 100 leads, only 1 of them might become a paying client.
• If it cost you $3,000 to drive 20,000 prospects to your website, and 100 of of
those turned into leads, which netted 1 new client, then you have a viable
campaign.
• Of course, you might do better or worse than the example outlined above.