1. The Australian Volunteers for International Development (AVID) program is an Australian Government initiative.
This flyer has been developed by Australian Red Cross,
a delivery partner for the AVID program.
Connecting people, changing lives, reaching our region.
Australian Red Cross has sent
39 volunteers to support 13 partner
organisations in Mongolia since 2011.
In Mongolia we have worked with
government, local and international
non-governmental organisations, and
civil society to strengthen:
• Disaster preparedness and
response, supporting people to be
better prepared for disasters and
more able to cope when they strike
• Social inclusion, enabling
marginalised groups and
communities to participate in
society and access public services to
enhance their quality of life
• Civil society, supporting stronger and
more effective community services
AUSTRALIAN RED CROSS
AVID PROGRAM:
Achievements
in Mongolia
“We were paying a lot of
attention to the patients but
she paid attention to the carers
and helped us see that they also
get tired and need some space
and time… Since Diane came,
carers can come to a classroom,
have handouts to read and can
practise techniques on a model.”
Dr Munguntsetseg, Unit Manager,
National Cancer Centre
Volunteer Jeremy Smith and a young helper
demonstrate a bandaging technique for Naranhuu
from Mongolian Red Cross.
Photo: Australian Red Cross/Mareike Guensche
*Child’s name has been changed to protect privacy.
“Jeremy has developed a new
first aid training program and
commercial first aid strategy…
We highly value his work.”
Madam Bolormaa, Secretary General
of Mongolian Red Cross
Australian volunteer Diane Anthony supported
Mongolia’s National Cancer Centre to strengthen
its palliative care services.
Photo: Australian Red Cross/Mareike Guensche
Key achievements
Disaster preparedness and response
Our partnership with the National
Emergency Management Agency
(NEMA), Mongolian Red Cross
Society and UNICEF focused on
strengthening disaster preparedness
and recovery mechanisms through
the implementation of policies and
practices that meet international
standards.
• With support from Australian
volunteers NEMA developed the
National Disaster Protection Plan.
This plan is a comprehensive
framework based on international
best practice and current disaster
management trends.
• The plan integrates cross-
cutting issues to improve disaster
management and broadens
the scope of responsibility
across private, public, and non-
government sectors, ensuring all
people in Mongolia are better able
to prepare, respond and recover
from disasters.
• An Australian volunteer supported
Mongolian Red Cross to develop a
warehouse operational manual for
local warehouses established at six
regional branches.

2. The Australian Volunteers for International Development (AVID) program is an Australian Government initiative.
This flyer has been developed by Australian Red Cross,
a delivery partner for the AVID program.
Connecting people, changing lives, reaching our region.
Strengthening civil society
We have partnered with civil society
organisations such as Mongolian
Red Cross to support organisational
development activities.
• This has included strengthening
management practices and
volunteer management
programs, supporting resource
mobilisation efforts, and improving
accountability and reporting
processes.
• A key focus of our work with
Mongolian Red Cross has
been strengthening resource
mobilisation, which has helped
the organisation to increase its
sustainability.
• Mongolian Red Cross now has the
capacity to deliver commercial first
aid training that increases revenue
for its community programs and
ensures more people in Mongolia
have life-saving first aid skills.
Social inclusion
We have partnered with Mongolian
Red Cross, National Cancer Centre,
the State Orphanage, Children’s
Development and Protection Centre,
Uvurkhangai Department for Children
and Families, Uvurkhangai Branch of
Mongolian Family Welfare Association,
Mongolian Association of School
Social Workers and Children and
Young People’s Development, and the
Participation and Protection Centre.
• Australian volunteers trained and
mentored social workers and child
protection workers with these
organisations. As a result of this
work, our partners are now better
able to facilitate the participation of
vulnerable people and children in
their own communities.
• A sample child protection policy
framework supported by Australian
Red Cross is being promoted
to become a nationwide legal
document.
Australian volunteer Jamie Walker supported the
Child Protection and Development Centre to
strengthen social work services for children in
residential care. Photo: Australian Red Cross/Mareike
“Jamie is one of the family now.
He has classes for younger
and older children; he does
everything the other teachers do
here. And the others observe that
his teaching methods include
playing as well as learning.”
Oyunbayar, social worker at The Child
Protection and Development Centre
Thank you
Australian Red Cross is proud of
the strong relationships we have
developed with our partners in
Mongolia. These relationships have
been built on the foundations of
respect, trust and a shared vision
of sustainable development in the
disaster management, social inclusion
and civil sectors of Mongolia.
We thank the Australian DFAT Post in
Mongolia and Seoul, and IFRC Mongolia
for their continued support along with
the 39 Australian volunteers sent to
date, and former program staff Mr
Enkhbat Ariya and Mr Erdene Munkhzul.
We wish Scope Global well as the
ongoing delivery partner for the AVID
program in Mongolia. The continued
commitment and cooperation from
our partners will ensure that the AVID
program can maintain its promise of
capacity enhancement to benefit the
people of Mongolia in the future.
Enkhtuya Sukhbaatar
Mongolia Country Manager
Australian Red Cross AVID program
Gerard Witham
Regional Manager, Asia
Australian Red Cross AVID program