SPEAKER NOTESContent is EvolvingAnd as the volume of content is growing, it is also evolving. Today, users expect to have content available, on demand, anywhere and anytime. Social networks have created a new dimension of content collaboration with the ability to share files at the push of a button. Smartphones and tablet computers have enabled content to be mobilized and to be carried in your pocket. And cloud computing is changing the conventional ideas of in-house data archiving. There has never been a more exciting time to be in the content business, but these new concepts pose many challenges to Enterprise business users. Security, privacy and intellectual property management are huge concerns. Making these new content apps ‘safe’ for enterprises is one of OpenText’s primary strategic objectives.
There is a key dilemma in enterprise today. The business users just want to get their jobs done and for the most part, they have the ability to do so but Legal departments have concerns about the security, compliance and legal risk implications of their activities. That tends to slow things down which is counterproductive.Striking the right balance is at the heart of ECM – and has been since the beginning.
Top business challenges they were experiencing: Needed mobile access to the latest procedural documents, patient info, drug and medical info. Wanted a system that is very easy to use and automates delivery of documents to training teams and physiciansInformation security is critical and content must be kept in-houseTempo Differentiators:Tempo addresses the same ease of use concerns that Dropbox had, but delivers a much higher level of information security.Tempo allows users to track who has read documents, who has edited content and track version historyTempo easily integrated within their existing infrastructure and corporate directoryTempo offers selective control over who can share with external (non-EMP) peoplePerceived Value / benefits realized:A secure alternative to consumer tools like Dropbox that were invading their organization.Quote: “Realizing that DropBox did not meet our security requirements, EMP purchased OpenText Tempo for secure file sharing from multiple devices. OpenText is a company we can trust with our secure data needs. We couldn't be happier with the solution.” David Peppard, Chief Information and Technology Officer, Emergency Medicine Physicians.
File Sharing meets ECM Retention & RM Policies on objects Publish in repositoryAuditing, Versioning, Classification & Discovery Archiving
OpenText Tempo Editions Same product, different deployment configurationsContent Server Edition Express Edition Cloud Edition Includes preconfigured, COMING Q4 Add-on for Content limited use CS10 Beta begins in September Server 10 Tempo client UI only Fully hosted solution Fully integrated repository Packaged as virtual Regionalized for data machine image for easy sovereignty deployment Subscription model pricing Can be upgraded Available for OEM’s
The impact on information management Huge amounts of proprietary and regulated data are leaking onto non-corporate devices Enterprise files on multi-tenanted public servers are potentially vulnerable to attack or unauthorized access. Some end users are backing up their laptops onto low-cost services that have not been verified as meeting corporate requirements.
What is IT Management to do? Three options:Allow users to do whatever they wantProvide an approved and controlled serviceTotally forbid the use of such services
Chief Information Officer My organization expects me to protect information and make sure it is readily available
How important is security to your company?“On the list of banned apps are public file-transfer services such as Dropbox;Horan says IBM fears that using such software could allow sensitiveinformation to get loose.”"We found a tremendous lack of awareness as to what constitutes a risk," saysHoran. So now, she says, "were trying to make people aware."
Legal counselIt’s hard enough producinginformation in response toe-discovery requests! Come on!
ECM Project ManagerWe’ve invested a lot of money in content management, the last thing we need is people circumventing our systems!
Business usersWe want applications that helpus get our jobs done – some ofus might even pay out of ownpockets!
Tempo @ EMPUse Cases: Mobile access to securepatient data, medical information andprocedural informationCompetition: Dropbox “Realizing that DropBox did not meet our security requirements, EMP purchased OpenText Tempo for secure file sharing from multiple devices. OpenText is a company we can trust with our secure data needs. We couldnt be happier with the solution.” - David Peppard, Chief Information and Technology Officer, EMP About EMP A privately-owned and managed group with over 700 emergency medicine physicians treating nearly 3 million emergency medicine patients each year in over 60 locations in North America
OpenText Tempo Architecture Tempo Engine Content Server Tempo Module
Preview customer feedback “Tempo is very fast & “I have to say: Well done! handy!” Congratulations to everybody on the Tempo team. In my opinion Tempo iswhat Steve Jobs would have referred to as insanely great!” “The Tempo web interface is an easy and very intuitive interface” “Sharing is very easy to use” “Tempo is instant and convenient! The Windows desktop client is fast and intuitive and the Mobile iPhone app is very fast and user friendly.”
Safe, Secure, Easy File Sharing…Key Value Propositions Secure, enterprise-ready file sharing Very Simple to use – no (or little) training required Drives ECM adoption and leverages investment Ensures security and compliance of information is not compromised Fully integrated into Content Server