1. FredHess
Summary
Former Aerospace Propulsion Journeyman (supervisory jet engine
maintenance role), with three years’ leadership and management
experience, along with eight years’ aircraft maintenance/troubleshooting,
communication, data entry, and data-systems experience. Calm under
immense pressure with excellent time management and problem solving
skills. Extraordinary leader and problem-solver, transitioning from a career
in the United States Air Force to a career as a professional and gifted
salesman.
Skills
-Tech Savvy
-Organized
-Communication Skills
-Adaptable Leader
-Self-Disciplined
-Quality-Focused
-Time Management Skills
-Leadership Abilities
-Multi-Tasker
-Microsoft Word
-Microsoft Excel
-Microsoft PowerPoint
-Entrepreneurial Spirit
-Enthusiastic
-Team Player
-Expedient
-Well-Rounded
-Professional
-People Skills
-Gifted Salesman
-High-Functioning
-Highly Analytical
-Gifted Problem Solver
-Self-Starter
-Self-Motivated
-Hunger to Succeed
Work Experience
06/2016-09/2016: Blackboard Inc.
Customer Service Representative / Enrollment Agent
Skillfully troubleshoots and amends anomalies for Ivy Tech Community
College student financial aid accounts, through the service provider,
Blackboard Inc. Collects, documents, and conveys information from
multiple data systems. Cross-Trained and transferred into a position as an
enrollment agent for K12, through the service provider, Blackboard Inc.
116 Manna Drive
Apartment 4
Richmond, KY 40475
Date: 10/6/16
Phone: (843) 727-5646
Email: fhess0001@yahoo.com

2. Agent provides families with a thorough presentation of K12’s interactive,
virtual learning environment. Informs parents who are concerned about
their child’s safety that K12 offers an excellent, free solution to families
such as theirs who are dealing with various problems such as bullies.
Determines for the prospective student(s), eligibility for various online,
public high schools across the US that use K12’s award winning
curriculum.
08/2014-03/2016: Raspberry Beret
Owner, Manager, and Salesman
Markets newwithout tagsname brand clothing by informing the customer of
the savings and convenience that Raspberry Beret provides. Skillfully
communicates with the customer to determine what brands and styles of
clothing the customer is in the market for.Negotiatesbundle and minimum-
purchase discounts.Presents information in a professionaland charismatic
manner.
07/2006-07/2014: United States Air Force
Aerospace Propulsion Technician Journeyman AFSC 2A6X1
Jet engine mechanic on the C-17 airframe. Maintained peak engine
performance of P&W 220, the Power Plant for the C-17 Globemaster III
aircraft while stationed at Joint Base Charleston, SC. Ensured on-time
delivery of life-essential equipment and supplies such as armor, food, and
water to fellow service members deployed at hazardous locations.
Thoroughly inspected aircraft upon landing to ensure prime operational
conditions.Troubleshotaircraftfaultcodeswhen engine electronicfaultswere
present. Aircraftengine removal and replacement,engine power run,blade
repair, and borescope certified. Trained subordinate airmen to perform
various tasks, including those which lead to individual certification of the
aforementioned certifications.

3. Education
08/2014-05/2015: Somerset Community College
DegreeProgram:Associatesof Science witha concentrationin Physics
-Dean's List, Fall, 2014 and Spring, 2015
-Top 10% of class
-Member of Phi Theta Kappa and Mu Alpha Theta Honor societies
-3.9 cumulative GPA with courses like University Physics and Calculus 2
07/2006-07/2014: Community College of the Air Force
Degree Program: Aerospace Engineering Technology
-65 total college credit hours from on-the-job-training, technical training,
and DANTES/CLEP exams.
-4.0 GPA
08/2002-05/2006: Southwestern (Pulaski County) High School
Degree Program: None
-High School Diploma (3.3GPA)
Commendations
Presented with Airman of the Quarter coin by a high ranking US Air Force
Officer (Brigadier General) during an AMU (Air Mobility Unit) roll call, for
my hard work and dedication devote to creating a tool list, complete with
hundreds of part numbers, quantities, and price totals for ordering
purposes, during my first deployment. This task required hundreds of hours
of research and digital documentation that were not mandatory. Ultimately
awarded 11 ribbons, as well as several oak and silver leaf clusters for
repeat “ribbon requirements met”, over two deployments and eight years of
service. These are awarded for several high achievements such as
meritorious service and outstanding unit. Promoted to Staff Sergeant (E-5)
within five-and-a-half years of service.