This document summarizes Farrukh Sahar's work portfolio, which includes experience conducting various user experience research studies and publishing the results. Some of the studies included comparing electronic diary and UX curve evaluation methods, identifying user experience factors of a sports product, and investigating mobile communication technologies for the elderly. Farrukh has expertise in interviews, surveys, usability testing, and longitudinal evaluation methods. They have published research papers in conferences and journals and participated in graduate courses related to user experience research methods.

1. 1
Farrukh Sahar´s Work Portfolio
2- Comparing the Effectiveness of Electronic Diary
and UX Curve Methods in Multi-Component
Product Study
In this study, we presented a comparison of two
remote UX evaluation methods: a weekly filled-in
electronic diary and the UX Curve method for
retrospective evaluation. To determine the quality of
reported experiences, the reported experiences were
compared between the methods. The cost-
effectiveness of the methods was calculated using two
factors: the amount of time required by the
researchers in employing the methods and the amount
of time required by the participants to fill out the
electronic diary and drawing the UX curves.
As an outcome of this research results a research
paper was also published in MindTrek Conference
2014, Finland.
http://www.slideshare.net/urslucky/paper-47
1- Identifying the User Experience Factors of a
Multi-Component Sports Product
In this study, we evaluated the long-term user
experience (UX) of a multi-component product from the
sports domain over an eight-week period. In order to
identify the UX factors of the overall UX evaluation of
the multi-component product, we conducted an eight-
week-long electronic diary study. Twenty five users of a
sports watch system participated in the study. As a
result, we present design implications to support the
design of sports watch systems.
As an outcome of this research results a research paper
was also published in MindTrek Conference 2014,
Finland.
http://www.slideshare.net/urslucky/paper-46
Farrukh Sahar´s Work Portfolio
At the moment, I am pursuing research as a post-graduate student (Doctoral Degree) in the E-
Commerce and Mobile-Commerce domains at the University of Oviedo, Spain. My work career in
Human computer interaction (HCI) field began in 2009, when I graduated from Blekinge Tekniska
Högskola, Sweden. The IT department at Blekinge Tekniska Högskola, Sweden was looking for a new
researcher and I got the job...The following is the list of HCI related research cases that I conducted in
Sweden as a project assistant and in Finland as a post-graduate student (Licentiate Degree).

2. 2
Farrukh Sahar´s Work Portfolio
4- An Investigation on Mobile Communication
Technologies and Their Effects on Elderly
The study was based on semi-structured interviews
with health care professionals and paper-based survey
with type 2 elderly diabetic patients. Interviews were
conducted with those health care professional who are
dealing with type 2 elderly diabetic patients and
understand the problems which type 2 elderly diabetic
patients are facing in the use of mobile phones. The
second part was based on a survey in which we
distributed a questionnaire in type 2 elderly diabetic
patients to investigate the problems they are facing in
using the mobile phones.
As an outcome of this research results a research paper
was also published.
http://www.ijetch.org/papers/570-B10041.pdf
3- IDSS: Development of Web Based Intelligent
Decision Support System for Type 2 Diabetes
Patients
The project aim was to develop a web based intelligent
decision support system for type 2 diabetes patients.
My responsibility in this project was to perform research
on an intelligent decision support system for type 2
elderly diabetic patients to provide self-management at
home. During this research, interviews were conducted
with health care staff and paper-based questionnaires
were conducted with diabetic type 2 patients.
Link http://www.bth.se/research/imis/
As an outcome of this research results a research paper
was also published.
http://www.ijetch.org/papers/611-B10045.pdf

3. 3
Farrukh Sahar´s Work Portfolio
6- Communication Tools in Offshore Development
with Scrum
The aim of this research was to present a research
design for providing recommendation for rich
communication system in offshore development with
Scrum. In this study, we discussed the research
methodology used for developing the recommendation
for rich communication system. A systematic literature
review was conducted for getting an idea of the state of
art approaches in offshore development. Interviews
were conducted with the software developers in order
to collect data about communication tools and
communication challenges in offshore development
with Scrum approaches.
As an outcome of this research results a research paper
was also published.
http://www.ijetch.org/papers/608-B10043.pdf
5- An Investigation on Perspective of Usability and
Functionality of Mobile Phones for Elderly
The study was based on extensive literature review and
interviews on the perspective of usability and
functionality of mobile phones for the elderly users. In
this study, we did not focus on usability as a whole
because usability itself is a broad field, but we mainly
addressed the usability attributes which contribute in
designing mobile phones for elderly. We described the
usability attributes which are necessary in the phase of
designing mobile phones for elderly. This study on
functionality of mobile phone and its usefulness could
be helpful for the designers and manufacturers of
mobile phones in understanding the future
requirements of the elderly users.
As an outcome of this research results a research paper
was also published.
http://www.ijetch.org/papers/583-B10042.pdf

4. 4
Farrukh Sahar´s Work Portfolio
7- An Investigation on Citizen Access to eHealth
Services in County of Blekinge, Sweden
The purpose of this study was to investigate citizens’
accessing the eHealth services in the county of Blekinge,
Sweden by identifying the accessible, currently
accessed, projected and imagined eHealth services. A
literature review was conducted to understand the
eHealth services which are more in health care practices
within European countries. In this research, we also
conducted interviews with strategy makers associated
with the eHealth services in County of Blekinge, Sweden.
After the interviews, paper-based questionnaire was
conducted to know the citizen’s opinions about eHealth
services. Usability test of the eHealth services website
was also performed.
As an outcome of this research results a research paper
and a short book was also published.
http://papers.ssrn.com/sol3/papers.cfm?abstract_id=18
30044
8- Evaluation of Accessibility through Mobile
Phones
In this study we presented evaluation method
“AccessEva” that is a diary method supported by a
software application, which runs on a smart phone
with the mobile-based accessibility software. This
enables the testers to survey user attitudes, and
experiences about the mobile-enhanced accessibility.
We selected Use Case Testing as an evaluation
method for the evaluation of mobile enhanced-
accessibility prototype and performed 14 tests.
Moreover, we conducted five extensive interviews
with the people who are directly/indirectly related to
the project.

5. 5
Farrukh Sahar´s Work Portfolio
10- Measuring Retrospective User Experience of
Non-Powered Hand Tools: An Exploratory Remote
Study with UX Curve
In this exploratory remote study, two methods from
Human-Computer Interaction field, UX Curve and
Attrakdiff, were used for measuring the UX of a non-
interactive product. UX Curve was found suitable for
evaluating changes in pruning shears’ pleasantness after
three months of use. Pragmatic product aspects mainly
affected the changes in product pleasantness over time.
The Pleasantness curve’s shape related to the number of
positive experiences, overall goodness and willingness
to recommend the product. Interestingly, Attrakdiff
measures proposed that in addition to pragmatic
qualities, also hedonic qualities identification and
beauty were related to customer loyalty.
As an outcome of this research results a research paper
was also published in MindTrek Conference 2014,
Finland.
9- Usefulness of Long-Term User Experience
Evaluation to Product Development: Practitioners’
Views from Three Case Studies
In this research three case studies were conducted with
longitudinal and retrospective methods in a company
developing interactive sports products. Our findings
suggest that long-term UX evaluation provides results
that are perceived as interesting, relevant and useful by
practitioners. Potential uses for the results were e.g.,
verifying practitioners’ expectations, planning future
work, understanding changes in UX, the development of
future products, and updating current software
products. Future research should focus on how to
provide long-term UX evaluation results in more
efficient manner to benefit product development.
As an outcome of this research results a research paper
was also published in NordiCHI 2014 Helsinki, Finland.

6. 6
Farrukh Sahar´s Work Portfolio
Publications
Research papers accepted to the conferences as a first - author and co-author.
1) Sahar F, Varsaluoma J, Kujala S, Väänänen-Vainio-Mattila K (2014) Identifying the User Experience Factors of a
Multi-Component Sports Product. MindTrek Conference 2014, 4th November 2014 - 6th November 2014 Tampere,
Finland.
2) Sahar F, Varsaluoma J, Kujala S (2014) Comparing the Effectiveness of Electronic Diary and UX Curve Methods
in Multi-Component Product Study. MindTrek Conference 2014, 4th November 2014 - 6th November 2014
Tampere, Finland.
3) Varsaluoma J and Sahar F (2014) Usefulness of Longitudinal Research to Product Development: Practitioners’
Views from Three Case Studies. NordiCHI 2014 Tampere, Finland.
4) Varsaluoma J, Sahar F (2014) Measuring Retrospective User Experience of Non-Powered Hand Tools: An
Exploratory Remote Study. MindTrek Conference 2014, 4th November 2014 - 6th November 2014 Tampere, Finland.
5) Jamil S, Lugmayr A, Sahar F (2014) Life Cycle Costs (LCC) as a Sales Tool When a Company is Entering a
Market with a New Product. MindTrek Conference 2014 as POSTER/DEMONSTRATION.
Refereed proceedings
1) Sahar F (2013) Web Based Intelligent Decision Support System for Type 2 Diabetes Patients. IACSIT International
Journal of Engineering and Technology, Vol. 5, No. 5, October 2013.
2) Raza S T and Sahar F (2013) An Investigation on Perspective of Usability and Functionality of Mobile Phones for
Elderly. IACSIT International Journal of Engineering and Technology, Vol. 5, No. 3, June 2013.
3) Sahar F, Raza S T, Nasir M N (2013) Communication Tools in Offshore Development with Scrum. IACSIT
International Journal of Engineering and Technology, Vol. 5, No. 4, August 2013.
4) Sahar F, Khan A, Asim M (2010) An investigation on citizen Access to eHealth Services in County of Blekinge,
Sweden. 2nd International Conference on Business, Technology and Engineering (ICBTE-2010). Ref:
IUIC/ICBTE10/FPAL116.
Published short book
1) Sahar F, and Asim M An investigation on Blekinge County Council eHealth services requirements of citizens and
Blekinge County Council eHealth services Strategy for citizens. With LAP LAMBERT Academic Publishing AG & Co.
KG Dudweiler
Landstraße 99 66123 Saarbrücken Germany.
Workshop paper
1) Kymäläinen T, Sahar F, Palvianen J (2014) White knights of the smart city. Creative-Science 2014 (Shanghai,
30th June - 1st July 2014).

7. 7
Farrukh Sahar´s Work Portfolio
Life Is a Learning Experience
I have substantial expertise on conducting:
- Structured interviews
- Semi-structured interviews
- Paper-based questionnaires
- Online questionnaires
- Usability tests
- Surveys
- Electronic diary study
- UX Curve method
- User experience (UX) evaluation
- Long-term UX evaluation
- Multi-component products UX evaluation
- Multi-platform products UX evaluation
- Use case testing.
In addition, during my post-graduate studies (Licentiate Degree), I have also participated in advanced
courses offered by the Tampere University of Technology, Finland. With nearly 41 credits of post-
graduate studies (Licentiate Degree), I have developed my personal skills e.g. in
- Task analysis
- Usability and UX research methods
- UX evaluation and design methods
(Presentation slides: http://www.slideshare.net/urslucky/ux-evaluation-and-design-methods)
- Contextual inquiries
(Presentation slides: http://www.slideshare.net/urslucky/final-presentation-group3)
- Personas
- User scenarios
- Storyboards
- Wireframes
- User experience design
(Presentation slides: http://www.slideshare.net/urslucky/experience-driven-design)
- PLEX cards
- Experience driven design
- Paper prototyping
- Focus groups
- Participant observation
- User-centered design
- Project management.
- Cognitive walkthrough method
I have given lectures as a teaching assistant in “Introduction to human behavior” course at Tampere
University of technology, Finland. I have also assisted master thesis student at Blekinge Tekniska
Högskola, Sweden.

8. 8
Farrukh Sahar´s Work Portfolio
I am a regular participant of focus group interviews, user tests, and product field trials in companies
and research facilities. This is one way of learning from my researchers, thinking new ideas and
exploring how different kinds of products and services can be evaluated and how their user experience
could be improved. Plus, I like to get free food coupons.
And that’s a Wrap!
For the last two years I have been acting and modeling as a hobby. Recently, I have acted in an
advertisement video for NordiCHI 2014 conference Helsinki, Finland.
NordiCHI2014 videos: http://www.youtube.com/channel/UCRc23n5K5OdPVHVO_D14Zkw
A video presentation on an innovative idea for Finnish winter presented during “Experience driven
design” course: https://www.youtube.com/watch?v=HQm9UcMsEok
Modeling portfolio: http://500px.com/farrukhsahar