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COMMERCIAL IN CONFIDENCE © Copyright 2017 FUJITSU
Facilities
Management
in the Digital
Age
@GraemeWright65
CTO Energy, Utilities & Construction
ThinkFM | 8th June 2017
1
Why is there a Skills Gap?
87,000
New Engineers required each year
9.4m (30%)
UK workforce aged
over 50
65%
Employers believe
attracting young
biggest problem
View of the sector by students
38%: Requires long hours
35%: Labour intensive
22%: Boring
89%
Students attracted if
State-of-the-Art
technology used
50%
Managers think
knowledge transfer is a
key issue
57%
Employers think IT
skills are most in
demand
2
Within the FM sector, have you noticed a change in
recruiting the next generation workforce?
 Becoming more difficult
 No change
 Becoming easier
Within the mobile app click into the current session
to respond to this poll
Audience Poll
3
Evolution of Business Models – Industry 4.0
Mechanisation Mass Production Automation
Cyber / Physical
Convergence
Factors of Production
Land
Capital
Labour Energy
Algorithms
Information
4
The nature of work is changing!
5
Business Models are changing!
6
Human Centric Innovation
Human
Empowerment
Connected
Infrastructure
Sensors
Smart Home
Smart Cars
Smart Factory
Smart Agriculture
Smart Healthcare
Smart City
Robots
Better Experience
Quality of Life
Creative work
Decision support
Acquiring knowledge and skill
Information from
People and Things
Business and
Social Information
Information Analysis
Algorithms and AI
Security and Privacy
Creative
Intelligence
7
Replaced paper and manual
processes which were quickly
outdated or required extensive
training
Operators can work more
quickly and accurately with
real-time onsite access to data
and central support
Proactive Maintenance with Augmented Reality
8
Enterprise Wearables for Field Worker Safety
“Vital Sensing Band” measures
temperature, heat, humidity,
heart rate, and 3D movement
Improves worker safety with
real-time monitoring of health
vitals and surrounding
environments
Network Solutions
9
Internet of Things: Track and Monitor objects and people
IoT based solution replaced
inefficient paper-based
tracking for nuclear waste
disposal
$8M cost avoidance due to
increased efficiency,
automated tracking, and
higher security
10
What do you think will be most impacted through
technology?
 Business Models
 Skills Required
 Number of Staff Required
Within the mobile app click into the current session to
respond to this poll
Audience Poll
11
For more information visit http://www.always-connected.com/
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Fujitsu Sans Medium – abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ
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üýþÿĐıŒœŠšŸŽžƒʼˆˇˉ˙˚˛˜˝·-‒–—―‘’‚“”„†‡•…‰‹›‾⁄⁰⁴⁵⁶⁷⁸⁹₀₁₂₃₄₅₆₇₈₉€™Ω→∂∆∏∑−√∞∫≈≠≤≥⋅■◊fifl

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Facilities Management in the Digital Age

  • 1. COMMERCIAL IN CONFIDENCE © Copyright 2017 FUJITSU Facilities Management in the Digital Age @GraemeWright65 CTO Energy, Utilities & Construction ThinkFM | 8th June 2017
  • 2. 1 Why is there a Skills Gap? 87,000 New Engineers required each year 9.4m (30%) UK workforce aged over 50 65% Employers believe attracting young biggest problem View of the sector by students 38%: Requires long hours 35%: Labour intensive 22%: Boring 89% Students attracted if State-of-the-Art technology used 50% Managers think knowledge transfer is a key issue 57% Employers think IT skills are most in demand
  • 3. 2 Within the FM sector, have you noticed a change in recruiting the next generation workforce?  Becoming more difficult  No change  Becoming easier Within the mobile app click into the current session to respond to this poll Audience Poll
  • 4. 3 Evolution of Business Models – Industry 4.0 Mechanisation Mass Production Automation Cyber / Physical Convergence Factors of Production Land Capital Labour Energy Algorithms Information
  • 5. 4 The nature of work is changing!
  • 7. 6 Human Centric Innovation Human Empowerment Connected Infrastructure Sensors Smart Home Smart Cars Smart Factory Smart Agriculture Smart Healthcare Smart City Robots Better Experience Quality of Life Creative work Decision support Acquiring knowledge and skill Information from People and Things Business and Social Information Information Analysis Algorithms and AI Security and Privacy Creative Intelligence
  • 8. 7 Replaced paper and manual processes which were quickly outdated or required extensive training Operators can work more quickly and accurately with real-time onsite access to data and central support Proactive Maintenance with Augmented Reality
  • 9. 8 Enterprise Wearables for Field Worker Safety “Vital Sensing Band” measures temperature, heat, humidity, heart rate, and 3D movement Improves worker safety with real-time monitoring of health vitals and surrounding environments Network Solutions
  • 10. 9 Internet of Things: Track and Monitor objects and people IoT based solution replaced inefficient paper-based tracking for nuclear waste disposal $8M cost avoidance due to increased efficiency, automated tracking, and higher security
  • 11. 10 What do you think will be most impacted through technology?  Business Models  Skills Required  Number of Staff Required Within the mobile app click into the current session to respond to this poll Audience Poll
  • 12. 11 For more information visit http://www.always-connected.com/
  • 13. Fujitsu Sans Light – abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 ¬!”£$%^&*()_+-=[]{};’#:@~,./<>?| ©¨~¡¢¤¥¦§¨ª«»¬- ®¯°±²³µ¶·¸¹º¼½¾¿ÀÁÂÃÄÅÇÈÆÉÊËÌÍÎÏÐÑÒÓÔÕÖ×ØÙÚÛÜÝÞßàáâãäåæçèéêëìíîïðñòóôõö÷øùúûüýþ ÿĐıŒœŠšŸŽžƒʼˆˇˉ˙˚˛˜˝·-‒–—―‘’‚“”„†‡•…‰‹›‾⁄⁰⁴⁵⁶⁷⁸⁹₀₁₂₃₄₅₆₇₈₉€™Ω→∂∆∏∑−√∞∫≈≠≤≥⋅■◊fifl Fujitsu Sans – abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 ¬!”£$%^&*()_+-=[]{};’#:@~,./<>?| ©¨~¡¢¤¥¦§¨ª«»¬- ®¯°±²³µ¶·¸¹º¼½¾¿ÀÁÂÃÄÅÇÈÆÉÊËÌÍÎÏÐÑÒÓÔÕÖ×ØÙÚÛÜÝÞßàáâãäåæçèéêëìíîïðñòóôõö÷øùúûüý þÿĐıŒœŠšŸŽžƒʼˆˇˉ˙˚˛˜˝·-‒–—―‘’‚“”„†‡•…‰‹›‾⁄⁰⁴⁵⁶⁷⁸⁹₀₁₂₃₄₅₆₇₈₉€™Ω→∂∆∏∑−√∞∫≈≠≤≥⋅■◊fifl Fujitsu Sans Medium – abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 ¬!”£$%^&*()_+-=[]{};’#:@~,./<>?| ©¨~¡¢¤¥¦§¨ª«»¬- ®¯°±²³µ¶·¸¹º¼½¾¿ÀÁÂÃÄÅÇÈÆÉÊËÌÍÎÏÐÑÒÓÔÕÖ×ØÙÚÛÜÝÞßàáâãäåæçèéêëìíîïðñòóôõö÷øùúû üýþÿĐıŒœŠšŸŽžƒʼˆˇˉ˙˚˛˜˝·-‒–—―‘’‚“”„†‡•…‰‹›‾⁄⁰⁴⁵⁶⁷⁸⁹₀₁₂₃₄₅₆₇₈₉€™Ω→∂∆∏∑−√∞∫≈≠≤≥⋅■◊fifl