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TO REAPPRAISE
OR NOT?
PERFORMANCE ANALYSIS USING
RATIO STUDIES
Sr EZWAN BUSTAMIN
PUSAT PENGAJIAN KERAJAAN TEMPATAN
I-KPKT | BERJAYA HILLS | PAHANG
2
MONITOR PERFORMANCE
1. Level of Appraisal
– Overall ratio of appraised value
to market/annual value
– Provides information about the
degree to which goals or legal
requirement are met
2. Uniformity (equity) of appraisal
– Between groups – based on
comparisons of measures of
central tendency
– Within groups – based on
measures of dispersion
3
IAAO PERFORMANCE STANDARD
• Level of appraisal as measured by the median ratio is between
0.90 and 1.10
• Uniformity of appraisal as measured by the coefficient of
dispersion (COD)
– Residential
• Single family residential : 5.0 to 10.0 (new market); 5.0 to 15.0 (older market)
• Heterogeneous/rural/recreational/seasonal : 5.0 to 20.0
– Income Producing
• Large urban market : 5.0 to 15.0
• Smaller urban market : 5.0 to 20.00
– Vacant Land
• Large to mid size jurisdiction : 5.0 to 15.0
• Rural or small jurisdiction : 5.0 to 30.0
• Uniformity of appraisal as measured by the Price-Related
Differential
4
• DETERMINE REAPPRAISAL
PRIORITIES
• DEVELOP MARKET
ADJUSTMENT (TREND)
FACTORS
• ADJUSTMENT OF
APPRAISED VALUES
BETWEEN APPRAISAL
0.90 1.00 1.10
5
• Sale/Rental ratio
– A ratio represents the variance between the appraisal and the
sale/rental
– It is computed by dividing appraisal with the sale/rental
Appraised Value = $93,200
Sale price = $99,000
Sale ratio = $93,200 ÷ $99,000
= 0.94
Appraised Value = $6,120
Annual rent = $6,000
Rental ratio = $6,120 ÷ $6,000
= 1.02
6
• Median
– Midpoint or middle ratio when ratios are arrayed
– If an even number of observations, it is the average of the two
middle numbers
– Preferred measure of central tendency in ratio sales
– Advantages
• Easy to compute
• Not affected by extreme outliers
• Sample median provides an unbiased estimate of population median
– Disadvantes
• Gives no added weight to legitimate outliers
• Does not lend itself to certain statistical calculation
7
• Mean
– Average ratio
– Obtained by summing the ratios and then dividing by the number of
ratios
– Accurately reflects the magnitude of every ratio, which is desirable
only if outliers are based on valid data
• Weighted Mean
– Computed by:
• Summing the appraisal
• Summing the sales/rentals
• Dividing the appraisal by sales/rentals
– Weighted each ratio based on its sales/rental price
– Also known as the ‘aggregate ratio’
8
SALE NUMBER APPRAISED VALUE
($)
SALE PRICE
($)
RATIO
1 89,100 90,000 0.99
2 84,150 85,000 0.99
3 91,200 95,000 0.96
4 86,700 85,000 1.02
5 102,900 98,000 1.05
6 109,200 104,000 1.05
7 95,000 100,000 0.95
8 111,550 115,000 0.97
RATIO = APPRAISED VALUE ÷ SALE PRICE
9
SALE NUMBER
(arrayed)
APPRAISED VALUE
($)
SALE PRICE
($)
RATIO
7 95,000 100,000 0.95
3 91,200 95,000 0.96
8 111,550 115,000 0.97
1 89,100 90,000 0.99
2 84,150 85,000 0.99
4 86,700 85,000 1.02
5 102,900 98,000 1.05
6 109,200 104,000 1.05
median
10
SALE NUMBER
(arrayed)
APPRAISED VALUE
($)
SALE PRICE
($)
RATIO
7 95,000 100,000 0.95
3 91,200 95,000 0.96
8 111,550 115,000 0.97
1 89,100 90,000 0.99
2 84,150 85,000 0.99
4 86,700 85,000 1.02
5 102,900 98,000 1.05
6 109,200 104,000 1.05
$769,800 $772,000 7.98
MEAN RATIO = 7.98 ÷ 8 = 1.00
MEDIAN RATIO = (0.99 + 0.99) ÷ 2 = 0.99
WEIGHTED MEAN RATIO = $769,800 ÷ $772,000 = 1.00
median
11
EXERCISE
12
SALE NUMBER APPRAISED VALUE
($)
SALE PRICE
($)
RATIO
1 108,000 120,000
2 85,000 100,000
3 154,000 140,000
4 123,500 130,000
5 120,000 150,000
6 105,000 105,000
7 126,500 110,000
Calculate the mean, median and weighted mean ratio.
Round the mean and weighted mean to two decimals.
13
• Minimum, maximum and range
– Useful for identifying extremes
• Coefficient of Dispersion (COD)
– Most common measure of appraisal uniformity
100 X ∑ | (Ai / Si) - (A/ S) | ÷ (A/ S)
n
~ ~
A = APPRAISED VALUE
S = SALE/RENTAL PRICE
(A / S) = MEDIAN RATIO~
14
• Minimum, maximum and range
– Useful for identifying extremes
• Coefficient of Dispersion (COD)
– Most common measure of appraisal uniformity
100 X ∑ | (Ai / Si) - (A/ S) | ÷ (A/ S)
n
~ ~
A = APPRAISED VALUE
S = SALE/RENTAL PRICE
(A / S) = MEDIAN RATIO~
AVERAGE ABSOLUTE
DEVIATION
15
SALE NUMBER
(arrayed)
RATIO
(Ai / Si)
MEDIAN RATIO
(A / S)
ABSOLUTE
DEVIATION
1 0.75 0.95 0.20
2 0.85 0.95 0.10
3 0.90 0.95 0.05
4 0.95 0.95 0.00
5 1.05 0.95 0.10
6 1.15 0.95 0.20
7 1.20 0.95 0.25
Accumulated =
Absolute Deviation
0.90
~
16
Average Absolute Deviation = Accumulated Absolute Deviation ÷ n
= 0.90 ÷ 7
= 0.129
Coefficient of Dispersion = 100 X Average Absolute Deviation ÷ Median Ratio
= 100 X 0.129 ÷ 0.95
= 13.6%
17
EXERCISE
18
SALE NUMBER
(arrayed)
APPRAISED VALUE
($)
SALE PRICE
($)
RATIO
5 120,000 150,000 0.800
2 85,000 100,000 0.850
1 108,000 120,000 0.900
4 123,500 130,000 0.950
6 105,000 105,000 1.00
3 154,000 140,000 1.10
7 126,500 110,000 1.15
$822,000 $855,000 6.75
MEAN RATIO = 6.75 ÷ 7 = 0.96
MEDIAN RATIO = 0.95
WEIGHTED MEAN RATIO = $822,000 ÷ $855,000 = 0.96
19
SALE NUMBER
(arrayed)
RATIO
(Ai / Si)
MEDIAN RATIO
(A / S)
ABSOLUTE
DEVIATION
5 0.80
2 0.85
1 0.90
4 0.95
6 1.00
3 1.10
7 1.15
Accumulated =
Absolute Deviation
~
20
VERTICAL EQUITY
1. Equity in the appraisal of low-
value and high-value parcels
2. Price-related Differential (PFD)
– a rough measure of vertical
equity
– Acceptable range : 0.98 – 1.03
3. Can also be evaluated by
comparing measures of central
tendency by value range
4. Statistical test are also available
< 0.98
UNDER APPRAISED
> 1.10
OVER APPRAISED
21
0
0.2
0.4
0.6
0.8
1
1.2
1.4
1.6
0 20 40 60 80 100
Assessment /
Sale Price
Ratios (1.0 =
Market Value)
Sale prices ($’000)
PRD 1.00
No Bias
22
0
0.2
0.4
0.6
0.8
1
1.2
1.4
1.6
0 20 40 60 80 100
Assessment /
Sale Price
Ratios (1.0 =
Market Value)
Sale prices ($’000)
PRD 0.85
Favours Low
Higher value properties are
over appraised relative to
lower properties
PROGRESSIVE
23
SALE NUMBER APPRAISED VALUE
($)
SALE PRICE
($)
RATIO
1 12,000 40,000 0.300
2 24,000 60,000 0.400
3 60,000 80,000 0.750
4 120,000 100,000 1.200
5 150,000 120,000 1.250
6 180,000 140,000 1.286
$546,000 $540,000 6.75
MEAN RATIO = 5.186 ÷ 6 = 0.864
WEIGHTED MEAN RATIO = $546,000 ÷ $540,000 = 1.011
PRD = Mean Ratio
Weighted Mean Ratio
= 0.864 = 0.85 (PROGRESSIVE)
1.011
24
0
0.2
0.4
0.6
0.8
1
1.2
1.4
1.6
0 20 40 60 80 100
Assessment /
Sale Price
Ratios (1.0 =
Market Value)
Sale prices ($’000)
PRD 1.13
Favours High
Lower value properties are
over appraised relative to
higher properties
REGRESSIVE
25
SALE NUMBER APPRAISED VALUE
($)
SALE PRICE
($)
RATIO
1 60,000 40,000 1.500
2 80,000 60,000 1.333
3 90,000 80,000 1.125
4 100,000 100,000 1.000
5 80,000 120,000 0.667
6 90,000 140,000 0.643
$500,000 $540,000 6.268
MEAN RATIO = 6.268 ÷ 6 = 1.045
WEIGHTED MEAN RATIO = $546,000 ÷ $540,000 = 0.926
PRD = Mean Ratio
Weighted Mean Ratio
= 1.045 = 1.13 (PROGRESSIVE)
0.926
26
EXERCISE
27
SALE NUMBER
(arrayed)
APPRAISED VALUE
($)
SALE PRICE
($)
RATIO
1 193,000 215,000
2 180,000 150,000
3 216,000 200,000
4 213,750 225,000
5 270,000 200,000
6 70,000 100,000
7 97,000 114,000
Calculate the price-related differential (PRD). Round the PRD
to two decimals.
28
SALES RATIO TRENDING
• Ratio studies can be used to adjust
appraisal levels to acceptable
standards.
• However, this is only effective if
the values in given area (a
neighborhood for example) are
fairly uniform.
• This can determined by reviewing
the coefficient of dispersion (COD)
for the area under consideration.
• A low COD indicates acceptable
uniformity.
29
SALES RATIO TRENDING
• A trend factor can be obtained by
first determining a target level of
assessment for the chosen area.
• The target level is then divided by
the current level (as indicated by
the median sales ratio) providing
a trend factor.
• By applying the trend factor to all
the holdings in the selected area
the level of assessment will move
from the calculated level to the
selected target level.
30
A sale ratio analysis conducted for Area A in XYZ jurisdiction reveals a 76%
percent level of appraisal. The target level for Area A is 95%. The sales ratio
analysis also indicated that values are fairly uniform in this area. A sales ratio
trend factor could be developed by dividing the target level by the current
level.
0.95 ÷ 0.76 = 1.25
A factor of 1.25 could be applied to all of the parcels in the Area A. By
applying this factor, the level of appraisal would change from 76% to 95%
31
EXERCISE
32
AREA A CURRENT
LEVEL
TARGET
LEVEL
SALE RATIO
TRENDING
Residential single-family 0.78 .95
Condominiums 0.80 .98
Commercial – office 0.75 .90
Commercial - retail 0.72 .90
Calculate the trend factor for each class of property in Area
A & B. Round the PRD to three decimals.
AREA B CURRENT
LEVEL
TARGET
LEVEL
SALE RATIO
TRENDING
Vacant land 0.80 0.90
Residential single-family 0.81 0.95
Commercial – office 0.79 0.90
Commercial - retail 0.83 0.90
33
END OF
SESSION
34
SALE NUMBER APPRAISED VALUE
($)
SALE PRICE
($)
RATIO
1 193,000 215,000
2 180,000 150,000
3 216,000 200,000
4 213,750 225,000
5 270,000 200,000
6 70,000 100,000
7 97,000 114,000
Calculate the mean, median and weighted mean, coefficient of
dispersion (based on the median) and price-related differential. Round
the mean and weighted mean to two decimals. Use at least four decimal
places in calculating the coefficient of dispersion
35
SALE NUMBER APPRAISED VALUE
($)
SALE PRICE
($)
RATIO
1 120,000 160,000
2 105,000 103,000
3 145,000 165,000
4 98,000 85,000
5 110,000 105,000
6 134,000 130,000
7 145,000 156,000
Calculate the mean, median and weighted mean, coefficient of
dispersion (based on the median) and price-related differential. Round
the mean and weighted mean to two decimals. Use at least four decimal
places in calculating the coefficient of dispersion

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Ratiostudies

  • 1. TO REAPPRAISE OR NOT? PERFORMANCE ANALYSIS USING RATIO STUDIES Sr EZWAN BUSTAMIN PUSAT PENGAJIAN KERAJAAN TEMPATAN I-KPKT | BERJAYA HILLS | PAHANG
  • 2. 2 MONITOR PERFORMANCE 1. Level of Appraisal – Overall ratio of appraised value to market/annual value – Provides information about the degree to which goals or legal requirement are met 2. Uniformity (equity) of appraisal – Between groups – based on comparisons of measures of central tendency – Within groups – based on measures of dispersion
  • 3. 3 IAAO PERFORMANCE STANDARD • Level of appraisal as measured by the median ratio is between 0.90 and 1.10 • Uniformity of appraisal as measured by the coefficient of dispersion (COD) – Residential • Single family residential : 5.0 to 10.0 (new market); 5.0 to 15.0 (older market) • Heterogeneous/rural/recreational/seasonal : 5.0 to 20.0 – Income Producing • Large urban market : 5.0 to 15.0 • Smaller urban market : 5.0 to 20.00 – Vacant Land • Large to mid size jurisdiction : 5.0 to 15.0 • Rural or small jurisdiction : 5.0 to 30.0 • Uniformity of appraisal as measured by the Price-Related Differential
  • 4. 4 • DETERMINE REAPPRAISAL PRIORITIES • DEVELOP MARKET ADJUSTMENT (TREND) FACTORS • ADJUSTMENT OF APPRAISED VALUES BETWEEN APPRAISAL 0.90 1.00 1.10
  • 5. 5 • Sale/Rental ratio – A ratio represents the variance between the appraisal and the sale/rental – It is computed by dividing appraisal with the sale/rental Appraised Value = $93,200 Sale price = $99,000 Sale ratio = $93,200 ÷ $99,000 = 0.94 Appraised Value = $6,120 Annual rent = $6,000 Rental ratio = $6,120 ÷ $6,000 = 1.02
  • 6. 6 • Median – Midpoint or middle ratio when ratios are arrayed – If an even number of observations, it is the average of the two middle numbers – Preferred measure of central tendency in ratio sales – Advantages • Easy to compute • Not affected by extreme outliers • Sample median provides an unbiased estimate of population median – Disadvantes • Gives no added weight to legitimate outliers • Does not lend itself to certain statistical calculation
  • 7. 7 • Mean – Average ratio – Obtained by summing the ratios and then dividing by the number of ratios – Accurately reflects the magnitude of every ratio, which is desirable only if outliers are based on valid data • Weighted Mean – Computed by: • Summing the appraisal • Summing the sales/rentals • Dividing the appraisal by sales/rentals – Weighted each ratio based on its sales/rental price – Also known as the ‘aggregate ratio’
  • 8. 8 SALE NUMBER APPRAISED VALUE ($) SALE PRICE ($) RATIO 1 89,100 90,000 0.99 2 84,150 85,000 0.99 3 91,200 95,000 0.96 4 86,700 85,000 1.02 5 102,900 98,000 1.05 6 109,200 104,000 1.05 7 95,000 100,000 0.95 8 111,550 115,000 0.97 RATIO = APPRAISED VALUE ÷ SALE PRICE
  • 9. 9 SALE NUMBER (arrayed) APPRAISED VALUE ($) SALE PRICE ($) RATIO 7 95,000 100,000 0.95 3 91,200 95,000 0.96 8 111,550 115,000 0.97 1 89,100 90,000 0.99 2 84,150 85,000 0.99 4 86,700 85,000 1.02 5 102,900 98,000 1.05 6 109,200 104,000 1.05 median
  • 10. 10 SALE NUMBER (arrayed) APPRAISED VALUE ($) SALE PRICE ($) RATIO 7 95,000 100,000 0.95 3 91,200 95,000 0.96 8 111,550 115,000 0.97 1 89,100 90,000 0.99 2 84,150 85,000 0.99 4 86,700 85,000 1.02 5 102,900 98,000 1.05 6 109,200 104,000 1.05 $769,800 $772,000 7.98 MEAN RATIO = 7.98 ÷ 8 = 1.00 MEDIAN RATIO = (0.99 + 0.99) ÷ 2 = 0.99 WEIGHTED MEAN RATIO = $769,800 ÷ $772,000 = 1.00 median
  • 12. 12 SALE NUMBER APPRAISED VALUE ($) SALE PRICE ($) RATIO 1 108,000 120,000 2 85,000 100,000 3 154,000 140,000 4 123,500 130,000 5 120,000 150,000 6 105,000 105,000 7 126,500 110,000 Calculate the mean, median and weighted mean ratio. Round the mean and weighted mean to two decimals.
  • 13. 13 • Minimum, maximum and range – Useful for identifying extremes • Coefficient of Dispersion (COD) – Most common measure of appraisal uniformity 100 X ∑ | (Ai / Si) - (A/ S) | ÷ (A/ S) n ~ ~ A = APPRAISED VALUE S = SALE/RENTAL PRICE (A / S) = MEDIAN RATIO~
  • 14. 14 • Minimum, maximum and range – Useful for identifying extremes • Coefficient of Dispersion (COD) – Most common measure of appraisal uniformity 100 X ∑ | (Ai / Si) - (A/ S) | ÷ (A/ S) n ~ ~ A = APPRAISED VALUE S = SALE/RENTAL PRICE (A / S) = MEDIAN RATIO~ AVERAGE ABSOLUTE DEVIATION
  • 15. 15 SALE NUMBER (arrayed) RATIO (Ai / Si) MEDIAN RATIO (A / S) ABSOLUTE DEVIATION 1 0.75 0.95 0.20 2 0.85 0.95 0.10 3 0.90 0.95 0.05 4 0.95 0.95 0.00 5 1.05 0.95 0.10 6 1.15 0.95 0.20 7 1.20 0.95 0.25 Accumulated = Absolute Deviation 0.90 ~
  • 16. 16 Average Absolute Deviation = Accumulated Absolute Deviation ÷ n = 0.90 ÷ 7 = 0.129 Coefficient of Dispersion = 100 X Average Absolute Deviation ÷ Median Ratio = 100 X 0.129 ÷ 0.95 = 13.6%
  • 18. 18 SALE NUMBER (arrayed) APPRAISED VALUE ($) SALE PRICE ($) RATIO 5 120,000 150,000 0.800 2 85,000 100,000 0.850 1 108,000 120,000 0.900 4 123,500 130,000 0.950 6 105,000 105,000 1.00 3 154,000 140,000 1.10 7 126,500 110,000 1.15 $822,000 $855,000 6.75 MEAN RATIO = 6.75 ÷ 7 = 0.96 MEDIAN RATIO = 0.95 WEIGHTED MEAN RATIO = $822,000 ÷ $855,000 = 0.96
  • 19. 19 SALE NUMBER (arrayed) RATIO (Ai / Si) MEDIAN RATIO (A / S) ABSOLUTE DEVIATION 5 0.80 2 0.85 1 0.90 4 0.95 6 1.00 3 1.10 7 1.15 Accumulated = Absolute Deviation ~
  • 20. 20 VERTICAL EQUITY 1. Equity in the appraisal of low- value and high-value parcels 2. Price-related Differential (PFD) – a rough measure of vertical equity – Acceptable range : 0.98 – 1.03 3. Can also be evaluated by comparing measures of central tendency by value range 4. Statistical test are also available < 0.98 UNDER APPRAISED > 1.10 OVER APPRAISED
  • 21. 21 0 0.2 0.4 0.6 0.8 1 1.2 1.4 1.6 0 20 40 60 80 100 Assessment / Sale Price Ratios (1.0 = Market Value) Sale prices ($’000) PRD 1.00 No Bias
  • 22. 22 0 0.2 0.4 0.6 0.8 1 1.2 1.4 1.6 0 20 40 60 80 100 Assessment / Sale Price Ratios (1.0 = Market Value) Sale prices ($’000) PRD 0.85 Favours Low Higher value properties are over appraised relative to lower properties PROGRESSIVE
  • 23. 23 SALE NUMBER APPRAISED VALUE ($) SALE PRICE ($) RATIO 1 12,000 40,000 0.300 2 24,000 60,000 0.400 3 60,000 80,000 0.750 4 120,000 100,000 1.200 5 150,000 120,000 1.250 6 180,000 140,000 1.286 $546,000 $540,000 6.75 MEAN RATIO = 5.186 ÷ 6 = 0.864 WEIGHTED MEAN RATIO = $546,000 ÷ $540,000 = 1.011 PRD = Mean Ratio Weighted Mean Ratio = 0.864 = 0.85 (PROGRESSIVE) 1.011
  • 24. 24 0 0.2 0.4 0.6 0.8 1 1.2 1.4 1.6 0 20 40 60 80 100 Assessment / Sale Price Ratios (1.0 = Market Value) Sale prices ($’000) PRD 1.13 Favours High Lower value properties are over appraised relative to higher properties REGRESSIVE
  • 25. 25 SALE NUMBER APPRAISED VALUE ($) SALE PRICE ($) RATIO 1 60,000 40,000 1.500 2 80,000 60,000 1.333 3 90,000 80,000 1.125 4 100,000 100,000 1.000 5 80,000 120,000 0.667 6 90,000 140,000 0.643 $500,000 $540,000 6.268 MEAN RATIO = 6.268 ÷ 6 = 1.045 WEIGHTED MEAN RATIO = $546,000 ÷ $540,000 = 0.926 PRD = Mean Ratio Weighted Mean Ratio = 1.045 = 1.13 (PROGRESSIVE) 0.926
  • 27. 27 SALE NUMBER (arrayed) APPRAISED VALUE ($) SALE PRICE ($) RATIO 1 193,000 215,000 2 180,000 150,000 3 216,000 200,000 4 213,750 225,000 5 270,000 200,000 6 70,000 100,000 7 97,000 114,000 Calculate the price-related differential (PRD). Round the PRD to two decimals.
  • 28. 28 SALES RATIO TRENDING • Ratio studies can be used to adjust appraisal levels to acceptable standards. • However, this is only effective if the values in given area (a neighborhood for example) are fairly uniform. • This can determined by reviewing the coefficient of dispersion (COD) for the area under consideration. • A low COD indicates acceptable uniformity.
  • 29. 29 SALES RATIO TRENDING • A trend factor can be obtained by first determining a target level of assessment for the chosen area. • The target level is then divided by the current level (as indicated by the median sales ratio) providing a trend factor. • By applying the trend factor to all the holdings in the selected area the level of assessment will move from the calculated level to the selected target level.
  • 30. 30 A sale ratio analysis conducted for Area A in XYZ jurisdiction reveals a 76% percent level of appraisal. The target level for Area A is 95%. The sales ratio analysis also indicated that values are fairly uniform in this area. A sales ratio trend factor could be developed by dividing the target level by the current level. 0.95 ÷ 0.76 = 1.25 A factor of 1.25 could be applied to all of the parcels in the Area A. By applying this factor, the level of appraisal would change from 76% to 95%
  • 32. 32 AREA A CURRENT LEVEL TARGET LEVEL SALE RATIO TRENDING Residential single-family 0.78 .95 Condominiums 0.80 .98 Commercial – office 0.75 .90 Commercial - retail 0.72 .90 Calculate the trend factor for each class of property in Area A & B. Round the PRD to three decimals. AREA B CURRENT LEVEL TARGET LEVEL SALE RATIO TRENDING Vacant land 0.80 0.90 Residential single-family 0.81 0.95 Commercial – office 0.79 0.90 Commercial - retail 0.83 0.90
  • 34. 34 SALE NUMBER APPRAISED VALUE ($) SALE PRICE ($) RATIO 1 193,000 215,000 2 180,000 150,000 3 216,000 200,000 4 213,750 225,000 5 270,000 200,000 6 70,000 100,000 7 97,000 114,000 Calculate the mean, median and weighted mean, coefficient of dispersion (based on the median) and price-related differential. Round the mean and weighted mean to two decimals. Use at least four decimal places in calculating the coefficient of dispersion
  • 35. 35 SALE NUMBER APPRAISED VALUE ($) SALE PRICE ($) RATIO 1 120,000 160,000 2 105,000 103,000 3 145,000 165,000 4 98,000 85,000 5 110,000 105,000 6 134,000 130,000 7 145,000 156,000 Calculate the mean, median and weighted mean, coefficient of dispersion (based on the median) and price-related differential. Round the mean and weighted mean to two decimals. Use at least four decimal places in calculating the coefficient of dispersion