This report provides comprehensive and fact-based snapshots of 25 major RPO service providers. Each profile highlights service provider's delivery capability, market strategy, delivery footprint, and client portfolio. In addition, each profile provides the positioning of the service provider on Everest Group PEAK Matrix and an insightful analysis of its capabilities

1. Topic: Recruitment Process Outsourcing (RPO) –
Service Provider Profile Compendium 2013
Copyright © 2013, Everest Global, Inc.
EGR-2013-3-PD-0911
Recruitment Process Outsourcing (RPO)
Market Report: August 2013 – Preview Deck

2. Copyright © 2013, Everest Global, Inc.
EGR-2013-3-PD-0911
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3. Copyright © 2013, Everest Global, Inc.
EGR-2013-3-PD-0911
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Everest Group’s RPO research is based on three key sources
of proprietary information
The Recruitment Process Outsourcing (RPO) Service Provider Profile
Compendium provides accurate, comprehensive, and fact-based
snapshots of 25 major RPO service providers1,2. Each profile highlights
service provider’s delivery capability, market strategy, key organizational
developments, delivery footprint, and client portfolio along various
dimensions such as geography, industry, and buyer-size. In addition,
each profile provides the positioning of the service provider on Everest
Group PEAK Matrix and an insightful analysis of its capabilities.
Each service provider profile provides the following RPO-specific details:
 RPO service capability and strategy – Includes company overview,
RPO/HRO leadership, target market segment, RPO service suite
across geographies, technology offerings, partnerships, key RPO-
related developments, and spread of RPO FTEs globally
 RPO client portfolio – Includes total number of clients and hires
managed, key clients, major RPO clients, split of hires by type and job
family, and client split by geography, industry, and buyer-size
 RPO delivery locations – Includes city level detail of key delivery
locations across the world
 Detailed assessment of RPO capabilities – Includes the position of
the service provider on Everest Group PEAK Matrix, market success
and delivery capability assessment, and overall remarks on the
capabilities of the service provider
1 All the analyses are based on RPO deals signed as of September 2012
2 Refer to the Recruitment Process Outsourcing (RPO) - Service Provider Landscape with PEAK Matrix Assessment 2013 (EGR-2013-3-R-0860) for a comprehensive
capability assessment of all the RPO service providers
Service providers covered in detail in the analyses

4. Copyright © 2013, Everest Global, Inc.
EGR-2013-3-PD-0911
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Table of contents (page 1 of 2)
Topic Page no.
 Section I: RPO service provider landscape snapshot 5
– Definition of RPO 6
– RPO service provider landscape 7
 Section II: Service provider profiles 10
– Accenture 11
– Advantage xPO 15
– Alexander Mann Solutions 19
– Allegis Group Services 23
– Aon Hewitt 27
– Capita Resourcing 31
– Futurestep 35
– Hays 39
– Hudson RPO 43
– KellyOCG 47
– Kenexa 51
– ManpowerGroup 55
– Neeyamo 59

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Table of contents (page 2 of 2)
Topic Page no.
 Section II: Service provider profiles (continued)
– Ochre House 63
– PeopleScout 67
– Peoplestrong 71
– Pinstripe 75
– Pontoon Solutions 79
– Randstad Sourceright 83
– Resource Solutions 87
– Seven Step RPO 91
– Talent2 95
– The RightThing 99
– Wilson HCG 103
– Yoh 107
 Appendix 111
– Glossary of key terms 113
– RPO research calendar 115
– References 116

6. Copyright © 2013, Everest Global, Inc.
EGR-2013-3-PD-0911
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ABC (page 1 of 4)
RPO service capability and strategy
Company profile: ABC offers Human Capital Consulting and customized RPO solution.
Its solution portfolio includes enterprise RPO, on-demand RPO, and sourcing and
pipeline development RPO
Headquarter: XX, United States
Leadership: XX, CEO
Website: www.XX.com
Partnership
 RPO service provider: XX
 HRO service provider: XX
Recent RPO-related developments/announcements
 XX
Offshore2 Nearshore2 Onshore
XX XX XX
Total RPO delivery FTEs = XX
Current RPO market segment focus
 Buyer segment: XX
 Geography: XX
Functional capabilities within key RPO areas across regions
Regions
North
America EMEA
Asia
Pacific
South
America
Employer branding   
Sourcing   
Screening   
Applicant tracking   
Interview scheduling and
co-ordination   
Assessment   
Offer letter management   
Background checking   
Onboarding   
Vendor management   
1 Inclusion of both permanent and contingent hiring with a single service provider
2 FTEs in offshore (India, China, and Southeast Asia) or nearshore locations (Eastern Europe and Latin America) and delivering services to North America or
Western Europe
Source: Everest Group (2013)
Coverage – self Through partners Not offered
Other capabilities Offered Description Other capabilities Offered Description
Analytics XX Mobility XX
Outplacement XX Proprietary ATS XX
Blended RPO1 XX Proprietary add-on
tools
XX

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RPO split of hires by job family
RPO experience
 Total number of current RPO clients: XX
 Total number of annual hires managed: XX
RPO split of hires by type
Frequency of inclusion of geographies in RPO deals
RPO split of clients by industry RPO buyer-size mix
100% = XX clients
Manufacturing
Financial
services
Hi-tech &
telecom
Others
3,000-15,000
employees
>15,000
employees
Major RPO clients
XX
XX
XX
Permanent
Retail
Blue collar1
High-skilled
professionals2Sales &
marketing
Business
services3
Senior
management
North America
EMEA
Asia Pacific
Central & South America
1 Blue collar includes jobs in operations, production, mining, construction, maintenance, technical installation, facilities, janitorial, security etc.
2 High-skilled professionals category includes engineers, IT professionals, doctors, scientists, lawyers, bankers, commissioned military officers etc.
3 Business services and others include customer services & interaction, administrative (finance & accounting, HR, procurement, and legal) jobs, nurses etc.
Source: Everest Group (2013)
ABC (page 2 of 4)
RPO service capability and strategy
Temporary
100% = clients100% = clients100% = hires100% = hires

8. Copyright © 2013, Everest Global, Inc.
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ABC (page 3 of 4)
Key RPO delivery locations
Source: Everest Group (2013)
San Antonio
Buenos Aires
Dalian
Mumbai
Bangalore
Findlay
Lebanon Wayne Barcelona
Bucharest
Geneva
London
Paris
Isle of Man
Germany

9. Copyright © 2013, Everest Global, Inc.
EGR-2013-3-PD-0911
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ABC (page 4 of 4)
Detailed assessment of RPO capabilities
Overall remarks
 XX
 XX
 XX
 XX
 XX
ABC is a Major Contender on Everest Group PEAK Matrix for RPO
1 Based on contractual and operational information as of September 2012
Source: Everest Group (2013)
RPO market share1
Market success assessment
Percentage share by number of
contracts
Percentage share by annual
number of hires
Assessment
dimension Rating Remarks
Scale XX
Scope XX
Technology
capability
XX
Delivery
footprint
XX
Buyer
satisfaction
XX
Overall XX
2011 2012 2011 2012
Delivery capability assessment
Marketsuccess
Delivery capability
High
Low
Low High
Major Contenders
Emerging Players
Leaders
ABC
High Low

10. Copyright © 2013, Everest Global, Inc.
EGR-2013-3-PD-0911
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RPO research agenda
Topic Release date
Published Current
February-2013RPO Annual Report 2013 – Dichotomy of Market Exuberance and Subdued Economy
April-2013
Recruitment Process Outsourcing (RPO) – Service Provider Landscape
with PEAK Matrix Assessment 2013
Q3-2013Sourcing Contingent Workforce – Rise of MSP model – Market report
August-2013Recruitment Process Outsourcing (RPO) – Service Provider Profile Compendium 2013
Q3-2013
Sourcing Contingent Workforce – Service Provider Landscape with
PEAK Matrix Assessment 2013
Q4-2013Sourcing Contingent Workforce – Service Provider Compendium 2013
Q4-2013Rise of RPO in Emerging Markets

11. Copyright © 2013, Everest Global, Inc.
EGR-2013-3-PD-0911
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Additional RPO research recommendations
The following documents are recommended for additional insight into the topic covered in this research. The recommended
documents either provide additional details on the topic or complementary content that may be of interest
1. Recruitment Process Outsourcing – Service Provider Landscape with PEAK Matrix Assessment 2013 (EGR-2013-3-R-0860);
2013. This report provides a comprehensive analysis of the RPO service provider landscape along multiple dimensions and assesses
service providers to position them on the Everest Group PEAK Matrix. Each of the 25 RPO service providers analyzed are segmented
into Leaders, Major Contenders, and Emerging Players, and Star Performers. Additionally, it provides key insights on the areas in which
service providers differentiate themselves
2. Recruitment Process Outsourcing (RPO) Annual Report 2013 – Dichotomy of Market Exuberance and Subdued Economy
(EGR-2013-3-R-0850); 2013. This research provides comprehensive coverage of the 2012 RPO market and analyzes it across various
dimensions such as market overview, key business drivers, buyer adoption trends, solution and transaction trends, and service provider
landscape. Additionally, it includes predictions for market size, buyer adoption, solution & transaction trends, and service provider
landscape for the 2013 RPO market
3. Multi-Country RPO: Unveiling the Service Delivery Model Best Practices (EGR-2012-3-R-0722); 2012. Multi-Country RPO
(MCRPO) is increasingly being adopted by multinational corporations. However, the outcomes achieved, along with the level of
satisfaction among MCRPO buyers, are mixed. The key objectives of this study are to assess variations in MCRPO delivery models and
to identify best practices. The study’s primary methodology is a set of executive interviews combined with detailed engagement data
collection with MCRPO buyers
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For more information on this and other researches published by Everest Group, please
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Avinish Mittal, Senior Analyst: avinish.mittal@everestgrp.com

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EGR-2013-3-PD-0911
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