Marketing Management 16th edition by Philip Kotler test bank.docx
E stein resume 2016
1. Eric M Stein
11615 SE Lexington St.
Portland, Oregon 97266
Stein.eric.m@gmail.com
954-649-2779
LICENSES/CERTIFICATION
State of Oregon: Certified Property Manager (June 2005)
OSHA: 10 Hour Occupational Safety and Health Training (March 2007)
OSHA: Certification Fundamentals of Safe Rigging (April 2007)
OSHA: Certification Suspended Scaffold Training (April 2007)
OSHA: 30 Hour Occupational Safety and Health Training (July 2007)
State of Oregon: Successful Completion of General Contractors License Exam (July 2010)
OSP: Fire Safety Training in Nursing & Hospice Facilities (August 2012)
FEMA: IS-100b Incident Command Systems (November 2012)
FEMA: IS-100hbc Incident Command for Healthcare (November 2012)
FEMA: IS-200hca Applying ICS to Healthcare (November 2012)
FEMA: IS-700A National Incident Management (November 2012)
OBJECTIVE
My professional objective is to utilize my Fire and Life Safety skills, construction experience, computer
proficiency and people skills to advance my career goals and the goals of my employer.
EMPLOYMENT HISTORY
Maintenance Manager
Oxford Suites Hotel, Portland, Oregon December 2015 –Present
Responsible for the day to day operations of the maintenance, Information Technology, Security and
Shuttle departments for this 201 room hotel. Duties include managing maintenance staff, Shuttle Staff,
and Information Technology to maintain a safe and enjoyable environment for all guests and staff. At
Oxford Suites we maintain the high standard of living for our guests. My Responsibilities include, but are
not limited to the seamless implementation of renovations, coordinating with subcontractors, staff and
guests to maintain a safe and livable environment in an occupied hotel. I work directly with the IT
Department to implement and troubleshoot network and PC issues. I place all necessary orders for parts,
materials and permanent fixtures in the building in order to keep work orders and building issues at a
minimum while performing Preventative maintenance and ensuring all issues are resolved in a timely
manner.
Director of Environmental Services
Calaroga Terrace, Portland, Oregon February 2014 –August 2015
Responsible for the day to day operations of the maintenance, Housekeeping, Laundry, Information
Technology and Security departments for this 17 story Assisted and Independent living community.
Duties include managing maintenance staff, housekeeping staff, and laundry staff to maintain a safe
environment to all residents/staff and maintain the high standard of living the residents expect.
Responsible for the seamless implementation of renovations, coordinating with subcontractors, staff and
residents to maintain a safe and livable environment in an occupied facility. Performed all PC and
network troubleshooting and placed all necessary orders for parts, materials and permanent fixtures in the
building.
2. Director of Environmental Services
West Hills Health & Rehabilitation, Portland, Oregon December 2011 – February 2014
Responsible for the day to day operations and maintenance of a skilled nursing facility. Duties include
managing maintenance staff, housekeeping staff, and laundry staff to maintain a safe environment to all
patients/residents/staff and maintain the high standard of living the patients and residents expect.
Responsible for the seamless implementation of renovations, coordinating with subcontractors, staff and
residents to maintain a safe and livable environment in an occupied facility. Performed all PC and
network troubleshooting and placed all necessary orders for parts, materials and permanent fixtures in the
building. Responsible for all maintenance and troubleshooting of newly implemented wireless nurse call
system.
Campus Maintenance Director
Courtyard at Mt. Tabor, Portland, Oregon June 2008 – October 2011
Responsible for the day to day operations and maintenance of a 10 year old assisted living facility and an
18 year old independent living facility. Duties include managing maintenance and transportation staff to
effectively perform the necessary preventative tasks to keep the building in optimum operating condition.
Responsible for the seamless implementation of all renovation and coordination of subcontractors,
suppliers, staff and residents to maintain a safe and livable working environment in a fully occupied
campus. Performed all PC and network troubleshooting and placed all necessary orders for parts,
materials and permanent fixtures in the building. Responsible for maintenance and troubleshooting of
newly implemented IP phone system and wireless nurse call system.
Assistant Superintendent (Interiors)
John Moriarty & Associates of Florida, Hollywood, Florida August 2007 – January 2008
New construction of luxury high-rise residential units, in a hands on and supervisory capacity Performed
hands-on and supervisory work. Duties included finishing the punch-out stage and monitoring until the
final punch-out was complete. Coordinating subcontractors for direct labor for finish trades; working with
developers’ representatives for final acceptance of units prior to owners’ closings; and coordinating with
unit owners for completion of final Unit Owner punch list. Directly supervised 2 punch-out foremen and
20 punch-out tradesmen as well as numerous direct subcontractor tradesmen.
Assistant Superintendent
Coscan Construction, Plantation, Florida April 2006 – August 2007
New construction of luxury high-rise residential units. A hands-on and supervisory capacity. Duties
included coordinating mechanical/electrical/plumbing (MEP) trades to ensure compliance with plans and
specifications; coordinating finish trades including drywall, marble flooring, millwork and cabinetry;
supervising punch list crews to punch-out in accordance with Architect and Unit Owner punch lists; and
supervising technology subcontractor installing “Smart Panel” technology and equipment. Directly
supervised 2 punch-out foreman and 20 punch-out tradesmen as well as numerous direct subcontractor
tradesmen.
Electrician (Foreman)
Southeast Florida Electric Inc., Aventura, Florida November 2005 – April 2006
New construction of luxury high-rise residential units in a hands on and supervisory capacity. Duties
included correcting punch lists issued by the General Contractor; wiring and installing electrical fixtures,
3. outlets and switches; and coordinating with other contractors to insure timely and accurate installation and
repair of same. Directly supervised 25 electricians.
Assistant Director of Operations
Watkins Park Apartments, Clackamas, Oregon July 2000 – September 2005
Oversaw management of 157 unit apartment complex in a hands on and supervisory capacity. Duties
included coordinating and performing maintenance activity such as electrical wiring of hot water heaters,
electrical outlets, fuse boxes, light fixtures, heating units plumbing/drywall work and night construction;
collecting rent; completing administrative paperwork; and assisting Director of Operations with general
oversight of day-to-day operation of the business.
Head of Academy Training Department
Stream International, Beaverton, Oregon December 1999 – July 2000
Oversaw training of computer help-desk employees. Duties included training new technicians to
troubleshoot via telephone Windows 95, 98, NT and 2000 customer issues as well as training technicians
in all versions of Netscape, Internet Explorer and Lotus Notes.
Assistant Manager
Moby Dick Pub, London, England October 1998 – April 1999
Responsible for complete day to day operation of pub. Duties included reviewing and creating staff
assignments; ordering food and drink supplies; dealing with various suppliers; and coordinating shipping
and receiving.
Information Technology Specialist and Information Officer
American Chamber of Commerce, Shanghai PR, China September 1996 – August 1998
Performed all aspects of computer network maintenance for local satellite office of United States
Government Agency. Responsible for updating and maintaining Novell network; troubleshooting
Microsoft Windows and Microsoft Office applications; and designing, implementing and maintaining
office World Wide Web page. Other duties included coordinating with the United States White House
staff on communications and information technology aspects of the July 1998 visit of President Bill
Clinton to Shanghai, China.
Electrician Apprentice
Professional Electrical Services, Weymouth, Massachusetts January 1994 – August 1996
Performed electrical work with subcontractor. Duties included electrical installations and general
maintenance of electrical systems for various semiconductor manufacturing facilities throughout
Massachusetts. Duties also included installing automated fire alarm systems in NYNEX equipment
facilities.
EDUCATION
State Cert. in Property Management Portland Comm. College,
Portland, OR March 2005 – June 2005
M.C.S.E. 2000 computer coursework Portland Comm. College,
Portland, OR April 2000 – July 2000
Chinese Language Studies Jiao Tong University,
Shanghai PR, China Sept. 1996 – Jan. 1997
B.A. Coursework University of Massachusetts,
Boston, MA Sept. 1995 – May 1996
A.A. Coursework Rockland Community College,
New City, New York Sept. 1993 – May 1995