This document contains Eric Klose's 2014 annual performance review. It summarizes his achievements for the year in processing mortgage-backed securities transactions using various systems like BPS, ICI, and MBSE. His manager, Timothy Dittrich, rates his performance as meeting expectations. For 2015, Eric's goals are to monitor TBA and pool transactions in Bloomberg, manage pool inventories more effectively in MBSE, and clear reconciliation breaks from the middle office the same day received. Overall, Timothy finds Eric has taken on his role seriously and helped the team in various ways, and Eric feels he has a good understanding but looks to improve his performance.
MOVING BEYOND EMPLOYEE ENGAGEMENT: THE EMPLOYEE EXPERIENCE INDEX
2014AnnualReview-Standard-EricKlose
1. Eric Klose
Trade Services Coordinator
Position
Review Period
2014 Annual Review ‐ Standard
1/1/2014 ‐ 12/31/2014
REVIEWER
Timothy Dittrich ﴾Manager﴿
2. 2014 Goal Achievement
BPS Postings
To post and send / recieve TBA pair off wires.
Reviewer Rating
Eric Klose ﴾Self﴿ 3 ‐ 3‐ Solid Performance ‐ Meets Expectations
Timothy Dittrich ﴾Manager﴿ 3 ‐ 3‐ Solid Performance ‐ Meets Expectations
Comments
Eric Klose ﴾Self﴿:
I've learnerd the process of executing the TBA pair offs, posting these amounts in BPS and sending out wires.
Timothy Dittrich ﴾Manager﴿:
Ongoing. Eric has done well learning the TBA pair off process and is the primary contact for the sales/trading team for
pair off amounts.
MBSE Operation
To be able to allocate, send and operate MBSE's functionality.
Reviewer Rating
Eric Klose ﴾Self﴿ 3 ‐ 3‐ Solid Performance ‐ Meets Expectations
Timothy Dittrich ﴾Manager﴿ 4 ‐ 4‐ Performance Exceeds Expectations
Comments
Eric Klose ﴾Self﴿:
I feel confident in operating the MBSE system as well as how it interacts with ICI and BPS.
Timothy Dittrich ﴾Manager﴿:
Eric has taken an ownership role in learning the MBSE system. He understands where problems may occur and also has
learned new functionality.
Core Competencies
1 ‐ Leadership, Trust and Accountability
Due Date
12/31/2014
Due Date
12/31/2014
2014 Annual Review ‐ Standard
Eric Klose
Page | 2
3. Demonstrates and leads with behavior aligned with Guiding Principles
Creates trust across all key constituents ﴾clients, shareholders, employees, communities﴿ by demonstrating sincerity,
capability and reliability
Holds self and others accountable for high‐quality results; shows commitment through action
Creates or sets examples of an environment that is receptive to new and diverse perspectives and possibilities
﴾if applicable﴿ Manages performance and development and provides ongoing feedback and coaching. Recognizes and
rewards achievements and contributions.
Reviewer Rating Weight
Eric Klose ﴾Self﴿ 3 ‐ 3 ‐ Solid Performance ‐ Meets Expectations 34%
Timothy Dittrich ﴾Manager﴿ 3 ‐ 3 ‐ Solid Performance ‐ Meets Expectations 34%
Comments
Eric Klose ﴾Self﴿:
As I am one of two individuals at the firm with access to MBSE, I hold myself accountable and for all MBS trades and
settlements
Timothy Dittrich ﴾Manager﴿:
Eric is the trusted MBS lead of the firm. All TBA and allocation processing goes through his desk. He has taken this
responsibility seriously and has become a reliable contact. Eric understands the importance of accurately processing these
transactions is accountable for his actions.
2 ‐ Partnership and Communication
Works in partnership with our clients and internal business partners
Communicates openly and honestly with teammates
Manages interactions effectively
Provides teammates with the information they need to do their job
Written, oral and non‐verbal communications are effective
Listens to others opinions
Reviewer Rating Weight
Eric Klose ﴾Self﴿ 3 ‐ 3 ‐ Solid Performance ‐ Meets Expectations 33%
Timothy Dittrich ﴾Manager﴿ 3 ‐ 3 ‐ Solid Performance ‐ Meets Expectations 33%
Comments
Eric Klose ﴾Self﴿:
I always communicate openly with internal business partners and fellow colleagues. As the MBS process was to me this past
year , I was always listening and learning as much as possible.
Timothy Dittrich ﴾Manager﴿:
Eric's communication skills is one of his greatest assets. He works very well with internal and external business partners
and always updates the trading desk with possible issues or concerns. He is not afraid to contact counter parties and deal
with difficult situations.
3 ‐ Functional Responsibilities and Decision Making
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4. Possesses the appropriate level of industry or functional knowledge/expertise
Effectively manages all aspects of the role
Takes ownership and accountability for actions and outcomes
Pursues process improvements to create efficiencies
Able to identify critical issues and quickly determine cause
Effectively incorporates fact and intuition to make decisions
Reviewer Rating Weight
Eric Klose ﴾Self﴿ 3 ‐ 3 ‐ Solid Performance ‐ Meets Expectations 33%
Timothy Dittrich ﴾Manager﴿ 3 ‐ 3 ‐ Solid Performance ‐ Meets Expectations 33%
Comments
Eric Klose ﴾Self﴿:
I feel that I have gained a vast amount of knowledge this past year, which is great. However I feel that my understanding
and ability to proactively identify issues can improve.
Timothy Dittrich ﴾Manager﴿:
Eric's knowledge of the mortgage back pool process has grown exponentially this pst year. With the knowledge he has
gained, he has become a more confident decision maker and can communicate effectively when issues do come up. He is
not afraid to take on difficult sitiuations and is beginning to proactively problem solve.
2015 Development Goals
Bloomberg
This goal is to monitor the TBA and Pool transcations in Bloomberg to ensure all inventories match ICI and BPS.
Pool Inventories
This goal is to effectively manage our switch accounts in MBSE ﴾09523000 , 6126 & 6145﴿ better. This involves builidng valid
swich account trades at valid prices.
Reconciliation Breaks
To clear all MBS recon breaks the same day I recieve them from the middle office.
Due Date
12/31/2015
Due Date
12/31/2015
Due Date
12/31/2015
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5. Overall Comments
Please provide an overall assessment of performance and any additional comments.
Comments
Eric Klose ﴾Self﴿:
I feel that I have good understanding of the MBS process and of the platforms we use to monitor and settle these
trades. After a few set backs and learning experiences this past year I feel that my performance has been good and I look
forward to improving my performce in 2015.
Timothy Dittrich ﴾Manager﴿:
Eric has had a very good first full year at Piper Jaffray. He has taken on his lead role of MBS allocator very seriously and
understands the importance of his actions. Eric has also helped out in various way by processing ID net/prime broker/OW
suspense items and has taken a very active role in backing up the security master desk.
Summary
Overall Rating
2014 Annual Review ‐ Standard
Eric Klose
3.3 /5.0
Self Review Manager Review
2014 Goal Achievement
3.0 / 5.0
3‐ Solid Performance ‐ Meets
Expectations
3.5 / 5.0
3‐ Solid Performance ‐ Meets
Expectations
Core Competencies
3.0 / 5.0
3 ‐ Solid Performance ‐ Meets
Expectations
3.0 / 5.0
3 ‐ Solid Performance ‐ Meets
Expectations
2015 Performance Goals N/A N/A
2015 Development Goals N/A N/A
Overall Comments N/A ‐
Peer Review Questions ‐ Standard ‐ ‐
2014 Annual Review ‐ Standard
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6. Overall
3.0 / 5.0
3 ‐ Solid Performance ‐ Meets
Expectations
3.3 / 5.0
3 ‐ Solid Performance ‐ Meets
Expectations
Signature ‐ Manager
Signature ‐ Employee
X Timothy Dittrich
Manager
1/28/2015
Date
X Eric Klose
Self
1/28/2015
Date
2014 Annual Review ‐ Standard
Eric Klose
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