The MTL Professional Development Programme is a collection of 202 PowerPoint presentations that will provide you with step-by-step summaries of a key management or personal development skill. This presentation is on "The 7 C's of Training" and will explain what the 7 C's of training are and how to incorporate them into your training. 

1. 1
|
MTL: The Professional Development Programme
The 7 C’s of Training
THE 7 C’s OF TRAINING
Creating an environment where learning happens
MTL: The Professional Development Programme

2. 2
|
MTL: The Professional Development Programme
The 7 C’s of Training
Attribution: All images are from sources where a Creative Commons license exists for commercial use. All icons are on subscription
from thenounproject. All clipart is from free sources. The MTL Professional Development Programme is copyright of Manage Train
Learn.
The 7 C’s of
Training
Introduction: Although each trainer brings his or her own individual style to the training
room, there are areas which are common to the process of all learning. These include
the creation of a relaxed climate; good communication with every trainee; checking that
things are going as planned; confidence that everyone will learn; and a genuine caring
for the learning process.

3. 3
|
MTL: The Professional Development Programme
The 7 C’s of Training
1. CLIMATE
https://www.flickr.com/photos/worldskillsteamuk/20394568250/
Even when you test trainees, create a positive climate
Studies show that as many as 80% of people lack
confidence in their chances of being successful
learners. The proportions are even higher for
women. If the training climate is additionally
hostile, stressful and emphasises passing and
failing, then these levels of self-esteem will
plummet even further. A successful training
climate needs to be relaxed; alert; stress-free;
supportive; and safe. You should reward success
and make light of failure. Don’t make the learning
difficult; train as if your trainees already knew the
information but had simply forgotten it.

4. 4
|
MTL: The Professional Development Programme
The 7 C’s of Training
The Best Climate for Learning
Studies show that as many as four out of five people lack confidence in their chances of being successful learners. The
proportions are even higher for women. If the training climate is additionally hostile, stressful and emphasises passing and
failing, then these levels of confidence will plummet even further.
A successful training climate needs to be…
"Men must be taught as if you taught them not,
And things unknown propos'd as things forgot."
(Alexander Pope 1688-1744)
1
2
3
4
5
relaxed; alert; stress-free; supportive; and safe
positive in terms of expectations of success
taken at a pace just ahead of where trainees are now
owned by trainees so that they say where they want to
go and don't want to go
based on drawing out learning as if it were already
there.
The Wikipedia picture shows a likeness of Alexander Pope by William Hoare (1707 to 1792): Public Domain

5. 5
|
MTL: The Professional Development Programme
The 7 C’s of Training
2. CONTACT
Communicating is about making points of contact
with your audience. Here are some points of
contact. Look the part; dress the part; be
immaculately groomed; dress like the best of your
trainees. Use words that are short, direct, active
and concrete. Learn everyone's names and use
them. Show you like being who you are and
where you are. Take response-ability when
trainees make points: listen, understand,
respond. Have a shared sense of humour. Show
them that you're a learner too by taking a few
risks.
Demonstrate genuine contact skills as a trainer
https://www.flickr.com/photos/poptech/15616539275/

6. 6
|
MTL: The Professional Development Programme
The 7 C’s of Training
3. CARE
https://www.flickr.com/photos/worldskillsteamuk/20394637270/
People learn best when they know you care about them
Jack Canfield carried out a study of "a day in the
life" of 100 schoolchildren. He found that there
were 76 encouraging words or phrases spoken to
the children, but 470 discouraging ones. Learning
is not a comfortable process for any of us: it takes
courage by the learners and caring by the
learning providers. You will make a huge
difference if you replace every critical and
judgmental expression with a positive and caring
one. "Your trainees won't care how much you
know, unless they know how much you care."

7. 7
|
MTL: The Professional Development Programme
The 7 C’s of Training
4. CHILD-LIKE
FEEL
https://pixabay.com/en/toddler-child-happy-kid-fun-girl-667300/
Child-like learning is fun, magical, and wondrous
Until we reach school, our natural curiosity knows
no bounds. It results in a child of six having what
educationalist Bobby de Porter says are: "more
bits of learning in place than are needed to gain a
medical degree." Sadly, most of this stops when
we enter the traditional classroom with its
"musts", "don'ts" and "should’s". To re-discover
our natural desire to learn, we need to make
training environments more like our pre-school
world: playful, uninhibited, curious, wholly
engaged, joyful, fun and low threat.

8. 8
|
MTL: The Professional Development Programme
The 7 C’s of Training
As a presenter, you should make every move count
5.
CHOREOGRAPHY
https://freerangestock.com/photos/49768/tango-.html
Experienced trainers see a training event like a
dance. There are slow parts and quick parts; parts
for solos, parts for pairs and parts for ensembles.
This is known as the choreography of the course
or "spatial marking". The choreography of a
course is much more than just your body
language. It is a subtle way of sending messages
to your trainees and signals of how they should
respond.

9. 9
|
MTL: The Professional Development Programme
The 7 C’s of Training
6.
CONFIDENCE
https://www.flickr.com/photos/poptech/4726210111/
Catch people doing something right and praise it
Nobody ever learnt how to do anything by being
shown what they were doing wrong. For people
to learn they must be shown the right way and
given confidence. If you are aware that you train
by saying "that's not right", "don't do this" and
"don't do that", take the negatives out and
replace them with positive models: "try it this
way" or "that's right!" or "Well done!".

10. 10
|
MTL: The Professional Development Programme
The 7 C’s of Training
Trainees will learn from what you do and what you are
7.
CONGRUENCE
https://www.flickr.com/photos/worldskillsteamuk/20367037938/
Congruence is the state of being in alignment
with what and how you are training. So, trainers
who run Assertiveness courses should be
confident, act positively and talk with respect.
Trainers who run Time Management courses
should start on time, be well-organised and finish
on time. Trainers who run Communication skills
courses should know how to get on with people
at all levels. This does not mean being perfect
supermodels of your subject; rather being
prepared to be a successful learner yourself.

11. 11
|
MTL: The Professional Development Programme
The 7 C’s of Training
This has been a Slide Topic from Manage Train Learn
AFinal
Word
Whether we like it or not, those we train learn as much from us in how we are as they do from
what we tell them. They observe us, note how relaxed we are with the topic, and remember how
we look and act. If we follow the 7 C's of training, we can be more than just a purveyor of
information; we can be a role model of learning.