Psychological safety is a shared belief that the
team is safe for interpersonal risk taking. It can
be defined as "being able to show and employ
one's self without fear of negative
consequences of self-image, status or career"
Psychological safety is strongly linked to:
● Information sharing
● Willingness to discuss mistakes
● Willingness to share ideas
● Willingness to ask for and receive feedback
Psychologically unsafe team:
● Expend a lot of emotional energy
● Restricts our activities to the basics
● Low innovation
● High uncertainty
● Lower engagement & productivity
Leaders have a
People join good organisations and leave
People see the organisation only through
their immediate boss. However good the
organisation is, people will quit (or become
distressed) if the reporting relationship is not
good and healthy.
Positive leader behaviour such as
is associated with
● employee affective wellbeing (feeling good)
● less employees stress
● greater employee resilience
Skakon et al, 2010
Perception of stress is not
caused by negative events
but by a lack of positive
● Believe that mistakes are part of growth
● Approach conflict as a collaborator, not an
● Make it a conversation - probe, inquire & solve
problems as a team
● Replace blame with curiosity
● Establish clear goals and accountability
As a team...
● Be vulnerable, not defensive.
● Ask for feedback.
● Be available - 6 hours per person per week?
● Be clear about YOUR role - coach, guide,
● Master your emotions.
● HBR article
● Consider: Is your team
● How can you further develop
yourself as a leader?