This document provides a business plan for AquaCasa, a proposed purified water refilling station in San Pablo City, Laguna, Philippines. The plan outlines the background of the water refilling industry, AquaCasa's mission, location, products, SWOT analysis, target market, and competitive advantages. It then details the marketing plan including strategies, pricing, distribution, and sales. The remaining sections cover production, management team, and financial plan. The overall summary is that AquaCasa aims to provide safe, purified water at reasonable prices to residential and commercial customers through efficient delivery and high-quality service that establishes the brand in its target market.

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AQUACASA: PURIFIED WATER REFILLING STATION
IN SAN PABLO CITY LAGUNA
A Business Plan
Presented to the Faculty of Graduate School
Laguna Northwestern College
In Partial Fulfillment
Of the Requirements for the Degree
Masters in Business Administration
By
UMALI, ELLA MAY M.
DECEMBER
2022

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TABLE OF CONTENTS
Executive Summary 3
Body of the Plan 4
Background of the Industry 4
Business Objectives
AquaCasa’s Mission and Vision
Social Responsibility Program
Features of AquaCasa Water Refilling Station
Location
The Products 7
SWOT Analysis 8
Market Analysis 10
AquaCasa’s Marketing Goals and Objectives
Target Market
Competitive Advantage
The Marketing Plan 14
Marketing Strategies
Pricing Strategies
Distribution Strategies
Sales Strategies
Development Plan 20
Production and Operations Plan 23
Machinery and Equipment
Basic Steps in the Filtration Process
Water Quality Monitoring
Name of Suppliers
The Management Team 31
Financial Plan 39
BIBLIOGRAPHY 43
APPENDICES 44
CURRICULUM VITAE 51

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EXECUTIVE SUMMARY
AquaCasa purified water station is a purified water distribution business owned by Mr.
Rizandro C. Nolasco Jr. And Mrs. Ella May U. Nolasco. The water station is located at
391, Purok 2, Alcaraz Subdivision, Brgy. Sto Niño, San Pablo City Laguna. Our target
markets are the residents of nearby villages.
The owners decided to be in the water refilling business to engage in the sale and
supply of treated water to residential apartments, offices, schools, and households.
They are also in business to make profit at the same time to give people and
businesses who patronize their purified water the opportunity to be part of the success
story of AquaCasa Water Refilling Station.
Water is an essential commodity. As such The Public Health Department makes sure
that all Water Refilling Stations meet dependable health and safety standards. It’s
important to keep in mind that if the water in a community is contaminated or polluted;
it can result in an epidemic in that community.
A water refilling station must implement strict hygiene standards and the environment
must always be clean if they want to continue to be in operation. A violation in these
measures might result in the Public Health Department shutting down the business.
AquaCasa offers safe, clean and purified water at a reasonable price, since they are
using one of the advanced technologies in water purification with a 32 stages filtering
process which is also an edge in reaching the standard and quality of a purified
drinking water.
Water Refilling Station Business in the Philippines is undoubtedly a promising and
popular venture, especially amongst first time entrepreneurs – since starting and
managing a water refilling station is relatively easy; with enough hard work, budget,
and the right location. But for the same reason, the competition is also very tight for
water refilling business owners, not to mention all the challenges and responsibilities
that comes with it.so it's important that a business owner spend a good amount of time
analyzing the market and understanding where the demand lies.

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BACKGROUND OF THE INDUSTRY
The demand at the water refilling stations – water stores that sell purified water – is
now increasing. The quality of purified water conforms with the national standards for
drinking water and is even better than the quality of water produced by traditional
water supply systems in terms of removal of impurities.
According to the World Health Organization (WHO), about 3.4 million people die
annually from water-related diseases. About a million Filipinos get sick with water-
borne diseases yearly. And these are diarrhea cases alone. They don’t include other
water-borne diseases like amoebiasis, cryptosporidiosis and cholera. These problems
are accredited to the poor water system in the Philippines.
Even in the capital Manila, only about three fourths of the population receives piped
water from the municipal authority. Outside Manila far fewer people have access to
clean water distribution. In both locations, these families must find alternative water
sources if they are to avoid cholera epidemics and other health problems spawned by
the foul, contaminated water available in their neighborhoods.
In the provinces, the scenario is worse. Some people rely on wells or even on rivers
for their supply of water for their daily consumption. Amidst this uncertainty, a solution
has appeared in the thousands of water refilling stations that now dot the Philippine
landscape. These shops began as privately-run community sources, where
consumers would bring containers and fill them for a per-gallon fee that is a small
fraction of commercially bottled water’s cost.
At present, about 3,000 water refilling stations have proliferated nationwide. They sell
purified water of comparable quality with bottled water at a lower price. For example,
the current price per gallon of refilled purified water in Metro Manila ranges from P 50
to P 120 per 5-gallon container or about P 2.50 to P 6.00 per liter while the bottled
water is sold at P 12.00 to P 25.00 per liter. Household filters, on the other hand, cost
P 5,000 to P 25,000 per unit (1 US $ = P 56 in 2004).
In San Pablo Laguna, most of the water refilling stations are connected to the pipes of
one concessionary: San Pablo City Water District for their source of raw water while
in other areas they opt to use private deep wells. The “potable water” supplied by the
providers is then further purified by utilizing a combination of water treatment
equipment, such as sediment filters, carbon filters, water softeners, reverse osmosis
membranes, ultra-violet lamps, and ozone generators. Typical water refilling stations
can produce 3,000 to 12,000 liters of purified water per day. In previous years, most
of the people were bringing a container to a water refilling station to buy purified water.
Nowadays, because of convenience on the part of the consumers, purified water in 5-
gallon (22 liters) containers are delivered by the station directly to the people’s home.

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BUSINESS OBJECTIVES
1. To enhance the various steps in purifying water in order to maintain the highest
quality of water purification.
2. To provide our customer’s needs through an efficient delivery system and a quick
response on their orders and queries.
3. To maintain the loyalty of present consumers and attract other market segments.
4. To sustain the profitability of the business and aim to branch out to other locations.
SOCIAL RESPONSIBILITY PROGRAM
AquaCasa water refilling station will be giving free refilled bottles for every 10
recycled bottles surrendered to them. The mentioned recycled plastic bottles will be
sold to plastic recycling businesses for all the profit to be donated to a charitable
institution.
FEATURES OF AQUACASA WATER REFILLING STATION
AquaCasa water refilling station operates with a minimum area of at least 50-75
square meters. It comprises the following sections: refilling and selling room, enclosed
water purification room, container washing and sanitizing room, storage room for
empty and refilled containers, source water storage facility, toilet and an office. Also,
to operate the water store, about five employees are needed.
1 – Manager – Oversees store operations at least 4 hours a day
1 – Accountant/Bookkeeper – Makes financial statement of business operations
1 – Administrative assistant – Logs and handles cash sales and purchases
1 – Front Liner/Water Station Attendant – Accepts and refills containers of customers
1 – Technical Assistant. – Maintains and runs the machine
1 – Driver/Delivery Man – Transport refilled containers to customer’s home

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LOCATION
The purified water station is located at 391, Purok 2, Alcaraz Subd. Brgy. Sto
Niño, San Pablo City Laguna.

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PRODUCTS
The product offered by AquaCasa purified water refilling station is purified, clean &
safe water. The product water is dispensed in different types & sizes of plastic bottles
and containers to meet the needs of the consumers.
Pet Bottles 5 Gallons Slim type - PHP25.00
350 ml - PHP 4.50
500 ml - PHP 7.75
5 Gallons Round Type - PHP 25.00

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SWOT analysis (Strengths, Weaknesses, Opportunities & Threats)
Strengths
• Focused Business Line - With this kind of business, there is no need to wonder
how you can sell the product.
• Perfect in Any Locations - If an owner is franchising a business, it is always part
of the preliminary preparations to evaluate the location’s feasibility. However,
with a water refilling business, it is not necessarily needed. Moreover, it is a
business that a business owner can offer at the comfort of his/her residence,
so there is no need to rent another place.
• Cost advantages - A low cost leader can undercut rivals on price
• Supply chain –By obtaining the right number of resources from suppliers and
delivering the right product to customers in a timely manner.
• The Product –People cannot survive without water since it is vital for daily life.
Unlike seasonal businesses, it is a profitable business all year round because
demand is not a problem. Even the lowest market bracket can afford to buy the
product. It is something that the masses find as an affordable necessity.
Weakness
• Longer Return of Investment – Like any other business, a water refilling station
does not guarantee an overnight return on the owner’s initial investment. The
owners need to evaluate other factors, such as the demand and competition in
the area of business, before predicting how long it will take to recoup his/her
investment.
• Costly Maintenance – Since this business deals with human health, it is vital to
do routine maintenance to ensure that the quality of water that the business
offers, is always high-quality and does not pose health threats to people.
• Lacks Proprietary Value – Compared to other businesses’ niches, this business
is something that lacks proprietary value. Given this, anyone with the capital
and entrepreneurial experience can open one and compete with you.

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Opportunity
• Product Potability – Purified Drinking Water has become very essential due to
cases of contamination of tap water. Many people are getting health conscious
and they want to ensure the safety of their family with clean water
• Participation in a growing market.
• New Technology – Evolving technologies helps water refilling stations to meet
the target customer’s needs with new and improved products and services.
Threats
• Intense Competition – Since it is quite easy to put up a water refilling business,
it could be expected that new competitors may rise every now and then.
• Water Scarcity – Due to global warming and increasing population size, tap
water/ raw water supply is getting scarce.
• Impact of COVID-19 - There is no denying that the Philippine economy has
been struck hard by the coronavirus pandemic’s aftermath. In the past year,
businesses suffered, people lost their jobs, and a whole portion of the economic
activities was halted due to the health hazards and limitations on mobilization.
Given this, many aspiring entrepreneurs have quite an ordeal dealing with their
will to start a business or postpone it first because of the economic situation.

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MARKET
ANALYSIS

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Most of the water refilling station business owners will quite agree that it would not
necessarily need aggressive marketing skills to be able to market a water business.
People that need water will most likely look for ways to get to a water refilling station.
The reason why a water refilling business owner would need to market their water
refilling station is to let people know the uniqueness of their water refilling station and
to create general awareness.
The quality of the product determines how it is marketed as well as why is it marketed.
A product is only going to be purchased when it is seen to be of exceptional value.
The filling station proprietor should consider only selling the highest-grade water in the
market.
The truth of the matter is that there are several marketing professionals that can
potentially be hired to come up with a water refilling station publicity campaign that will
work on creating a well-designed advertising campaign which can be used to sell the
product in all the target areas.
By advertising the product, the business owner will be able to effectively reach to
his/her customers. The business owner can have a marketing strategy for a water
refilling station by considering the issues incorporated with the business. A marketing
strategy for water refilling stations includes all types of advertising. The owner should
make use of several advertising techniques to accomplish his/her sales goals.
The business owner should be aware of the target area that needs marketing. If the
owner is marketing in a location with lots of competitors, it is a bit hard to achieve the
desired sales. The desired sales can only be reached and improved if a proper
marketing and advertising strategy is created.
The water refill stations should make use of social media. Promoting on social media
platforms will help the product to stand out against other products. The owner will be
able to obtain the marketing strategy for the facility when he/she puts quality
information on his/her site. The site must be accessible to its target market.
The business owner must make use of the features of their site or page to market their
product water well. The page or site will put the purified water product of the refilling
station in the best light. Once the owner publishes all the necessary information on
their website, he/she should be ready to advertise.
The advertising can be made online as well as offline. It is imperative that the owner
must be ready to send the advertisement to all the available media to create sales.
The best marketing strategies depend on the type of business that an owner is running.
He/she needs to invest a lot of time thinking and studying about the product they are
catering.
There are many competitors that use unique and effective types of marketing
strategies for their water refilling stations, the most important thing that an owner
needs to accomplish is to understand what an applicable marketing strategy for a
water refilling station requires. An owner must know his/her products really well for
him/her to be able to have an idea about the best marketing strategy for a water refilling
station.

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AQUA CASA’S MARKETING GOALS AND OBJECTIVES
A. Marketing Goals
● Capture Market Shares
● Establish Brand Name
B. Marketing Objectives
● Build up networks
● Develop excellence service delivery
TARGET MARKET
When it comes to selling treated water, there is indeed a wide range of available
customers. In essence, AquaCasa’s target market can’t be restricted to just a group
of people, but all those who reside in their target market locations.
AquaCasa are in business to engage in sale and supply of treated water to the
following groups of people.
● Households
● Hotels
● Restaurants and Canteens
● Event Planners, Parties and Corporate Functions
● Corporate Executives
● Government Offices
● Businesspeople
● Everybody in our target market location

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COMPETITIVE ADVANTAGE
A close study of the water refill station business reveals that the market has become
much more intensely competitive over the last decade. As a matter of fact, a business
owner must have to be highly creative, customer centric and proactive if he/she must
survive in this industry.
AquaCasa’s team are aware of the stiffer competition and they are well prepared to
compete favorably with other water refill stations in Brgy. Sto Nino – San Pablo City
AquaCasa Water Refilling Station has launched a standard water refill station brand
that will indeed become the preferred choice of residence of Brgy. Sto Nino – San
Pablo City.
Part of what is going to count as a competitive advantage for AquaCasa Water Refilling
Station is the vast experience of their management team, they have people on board
who are highly experienced and understand how to grow business from the scratch to
becoming a national phenomenon.
So also, the location of AquaCasa water refilling station (centrally located in a major
road prone to both human and vehicular traffic), their large distribution network and of
course their excellent customer service culture will definitely count as a strong strength
for the business.
Lastly, AquaCasa’s employees are well taken care of, and their welfare package are
among the best within their category (startups water refill stations) in the industry,
meaning that they will be more than willing to build the business with AquaCasa and
help deliver their set goals and achieve all their aims and objectives. They also give
good working conditions and commissions to freelance sales agents that they will
recruit from time to time.

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THE
MARKETING
PLAN

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MARKETING STRATEGIES
Water refill stations don’t usually appear on TV and on print ads. This means that they
are often spread by word of mouth. To spread word about the outlet, the owner must
offer flyers in crowded areas in his/her neighborhood like markets and churches. If
more people know about the outlet, then there’s a greater chance to get more clients.
Tactical Marketing Activities
.• Increase public awareness on the dangers of contaminated and chlorinated
drinking water; environmental benefits of water refilling (of large dispensers)
over individual water bottles.
• Network with local business associations. By networking AquaCasa can build
business through referrals and connections.
• Sustain relationships with clients by maintaining the quality of products and fast
response or services.
• Promoting the Business thru social media platforms
PRICING STRATEGIES
As for the pricing strategies, like any other businesses, AquaCasa Purified Water
Refilling Station, gathered information through surveying 100 people from the area
where the water refilling station is located. The survey is about the type of water people
in the area most prefer to use in drinking, nearby refilling stations, and the pricing
scheme of the nearby refilling stations.
Based on the survey, AquaCasa Management put prices that are not that high so that
their products will be able to compete with the nearby stations. In addition, the survey
also included comments and suggestions so that the outcome of the refilling station
will attract more customers and that it can reassure the owners that the customers are
satisfied with their service.

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The table below compares the prices of AquaCasa Purified Water Refilling Station
from other water stations.
Product AquaCasa Water Station Water Station 1 Water Station 2
Pet Bottle (350 ml) PHP 4.50 PHP 5.00 PHP 5.00
Pet Bottle (500 ml) PHP 7.75 PHP 8.00 PHP 7.75
5 Gallons (round) PHP 25.00 PHP 30.00 PHP 30.00
5 Gallons (Slim) PHP 25.00 PHP 30.00 PHP 30.00
Delivery Free +5 pesos +5 pesos
Table 1.1
DISTRIBUTION STRATEGIES
Whenever AquaCasa purified water refilling station cannot economically sell directly,
due to distance or quantities, it will utilize a network of water service to the distributors.
An arrangement will be set up whereby the distributor will receive a special offer in
exchange for the area as storage.
Normally, advance ordering will be the best way to deliver the product on time.
However, there are some circumstances where a product is in need with a short notice.
In this situation, we are committed to provide customers with their needs on time. It
will take an hour to deliver the product to your locations.
AquaCasa will provide additional multicab aside from the 2 tricycles that they are
using. They have also outsourced more commercial tricycles to be used if the
demand is high. They aim to maintain and show their commitment in quality services.
The delivery within the vicinity is free of charge.

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ADVERTISING AND SALES PROMOTION
Advertising
As for the business advertisement, AquaCasa Purified Water Refilling Station focuses
on personal contacts. The people that are near the location of the business will
technically talk about the new refilling station established. Through personal
communication, the number of customers will increase. But AquaCasa purified water
refilling station doesn’t completely depend on personal contacts only. Another idea of
advertising is through the display of advertisements, specifically through flyers & social
media platforms.
SALES STRATEGIES
AquaCasa’s sales strategy concentrates on the segment of the sales advertising that
focuses mainly on increasing sales and customers annually. In addition, the fastest
way to reach the sales goal for the first several years is by actively working to develop
a dealership network specifically, water distributors.
Having many water distributors means an increase in sales. At this point, the goal of
the business is to have many water distributors in order to function.
Since purified water refilling stations don’t usually have discounts or promos,
AquaCasa came up with the “Refill 3 + 1” water discount for the month of December
to boost the sales throughout the month and encourage the potential customers to
order at their water station.

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The loyal customers will also be given a loyalty card which they can use to redeem a
free gift. All they have to do is, order at least 2 containers to avail a card and a sticker.
The customers need to complete the 10 required stickers to redeem a gift.
Another promotion is that AquaCasa provides a water dispenser whenever a customer
meets a certain amount of orders. Lending out hot and cold water dispensing
machines can make you more appealing over other businesses.

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THE
BUSINESS
DEVELOPMENT
PLAN

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INTRODUCTION
The future of a business lies in the numbers of loyal customers that they have, the
capacity that they have, the capacity and competence of employees, their investment
strategy and the business structure. If all of these factors are missing from a business,
then it won’t be too long before the business close.
One of AquaCasa’s major goal is to build a business that will survive off its own cash
flow without the need for injecting finance from external sources. AquaCasa know that
one of the ways of gaining approval and winning customers over is to retail our well-
treated water a little bit cheaper than what is obtainable in the market and they are
well prepared to survive on lower profit margin for a while.
AquaCasa Water Refilling Station will make sure that the right foundation, structures
and processes are put in place to ensure that their staff’s welfare are well taken care
of. AquaCasa’s business culture is designed to drive their business to greater heights
and training and re-training of their workforce is one of their priorities.
VISION
To offer residents of San Pablo the best purification service in the area. And to be
recognized and known as a trusted brand in the water distribution industry
MISSION
To provide a high-quality purified drinking water that will ensure the customer's
safety and satisfaction. Dedicate ourselves to giving efficient products and services
designed to fit the needs of various applications providing Quality, Service, Value
and Technology (QSVT).

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2023 Strategic Plan
Purpose
To obtain the highest possible level of profit through the production and
sale of purified drinking water
2023 Focus=Increase in Sales Revenue
Key Objectives
Initiatives
Market
Development
Area
Development
People
Development
Product
Development
*Increase Market
Size
*Improve Advertising
/ business promotion
*Open New
Business Branches
*Expand the
Business Area by
25-25 sqm
*Upskilling or
reskilling programs
*Conducting of
Mentorship
Programs and
trainings
*Improve product
branding
*Upgrade
machineries and
equipment

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PRODUCTION
AND
OPERATIONS
PLAN

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MANUFACTURING OR PRODUCTION PROCESS
Schematic flow diagram
Machinery and equipment
Multimedia Sediment Filter Tank
This type of filter has replaced the conventional sand filter for water refilling
stations. This is a tank made from fiber-reinforced plastic. It removes sediments such
as sand and various other particles from the water through a process known as depth
filtration and backwash. Whereas the sand filter was time-consuming and offered very
slow flow rates, the multimedia sediment filter delivers high-quality filtered water at
much faster flow rates.
Active Carbon Filter Tank
The main function of the carbon filter is to remove any foul taste, odor and color
caused by organic chemicals. This is also done through backwash in the same manner
as the multimedia sediment filter. Most carbon filters have filter bodies made from
fiberglass.

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Water Softener Tank
The water softener tank removes hardness from water. It replaces the hard
minerals in the water with soft minerals through ion exchange. Soft water tastes better
and generally is preferred for drinking. It also is healthier because the hard minerals
have been removed.
Reverse Osmosis Membrane
Pre-treated raw water is then pumped through to the CENTRAL PURIFICATION
SYSTEM (RO). RO Technology involves using a high-pressure pump to force a portion
of the feed water through a semipermeable membrane. The amount of permeate
product water produced varies directly with the feed water pressure and temperature.
Since the bulk of the product water contaminants are left on the feed water upstream
side of the membrane and would over time, foul or scale the membrane, a portion of
the feed water is directed to drain. This stream is called reject water, and the amount
of reject water required varies with the amount and type of the contaminants in the
water.
Ultraviolet Lamp/Sterilizer
Water treatment stations use this machine to make sure any germs and disease-
causing microorganisms have been eliminated from the water by emitting ultraviolet
rays as the water is being passed through a reaction chamber.
Ozone Generator
Water in the station is passed through an ozone generator to prevent the growth of
bacteria in the product tank and to prolong the shelf life of the water.
Product Water Storage Tank
This tank stores the RO water, also known as purified water. The bigger the tank, the
more water you store, and the more bottles you can dispense.

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Product Water Boosting Pump
Purified Water is boosted thru multiple faucets with appropriate pressure using booster
pump. The stronger the pump, the faster the flow rate of the water at the dispensing
area.
Polishing Carbon
This is used to further improve the taste of the water. Depending on the type of water
refilling station, one or two carbon blocks may be used. If two carbon blocks are used,
then the first one is used to remove any remaining organic contaminants that the water
may still have, while the second is used to improve the taste of the water.

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Basic Steps in the Filtration Process
Pre-Treated Holding Tank
Groundwater is pumped to the surface and then redirected into one of our 3 x 1000
litre stainless steel holding tanks, this tank is known as the ‘main feeder tank’. The
main feeder tank holds the groundwater and is fitted with an automatic shut-off valve
to ensure we only pump water when it is actually needed. The other 2 x 1000 litre
tanks hold the processed Purified Drinking Water. Our main groundwater holding tank
has been fitted with a sediment extraction valve which allows the tank to be easily
flushed to remove any foreign matter such as clay or sand extracted from the water
table.
Backwash – Sediment Removal
The main feed tank is fitted with a purpose-built sediment filter that removes any dirt
particles that have been pumped up from the Unconfined Aquifer layer of
Groundwater. This is an important pre-cleaning process that removes any sludge build
up and ensures the ongoing filtration process is optimized and will also protect the
delicate filters used to extract any Ion or chemical components that may have leached
into the groundwater.
Multi-Media Filtration
From the holding tank water is pumped through a series of 3 large Multi-Media filters.
Filter 1: Sediment Filter – this filter is designed to remove a range of fine sediments,
organics and suspended matter down to 10-20 micron size.
Filter 2: Activated Carbon Filter – this filter will remove odor, taste, and chemicals
such as chlorine, synthetic detergents, insecticides and other harmful chemicals.
Filter 3: Water Softening Filter – the filtered water is treated by a softening process to
reduce the magnesium and calcium hardness that may be present in the water.
Magnesium and calcium hardness in water forms scale and foul the Reverse Osmosis
membrane which are critical to the purification process.
Post Multi Media and Pre-Reverse Osmosis Cartridge Filtration
Water is then treated via a series of food grade Polypropylene fiber filters designed for
sediment removal from either potable or groundwater. These sediment filters will
remove solid particles down to 1 micron.

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REVERSE OSMOSIS (RO)
What is Osmosis? Osmosis is a naturally occurring phenomenon and one of the most
important processes in nature. It is a situation where a weaker saline solution will tend
to migrate to a strong saline solution. Examples of osmosis are when plant roots
absorb water from the sail and when our kidneys absorb water from our blood.
Reverse Osmosis is the process of Osmosis in reverse. Osmosis occurs naturally
without energy required. To reverse the process of osmosis you need to apply energy
(via a water booster pump) to force unprocessed water through a semipermeable
membrane that allows the passage of water molecules but not the majority of dissolved
salts, organics, bacteria and pyrogens.
Semi-Permeable Membrane
At AquaCasa, they employ two purpose designed Reverse Osmosis membranes.
These are imported from the United States to ensure quality and longevity. These
membranes are very expensive, and every precaution is taken whenever these are
cleaned or handled by our technicians. A range of gauges, meters, valves, regulators
and switches are used to control the flow of product through the filters and into the
Product holding tank or redirected as waste water which can be recycled and used for
general cleaning.
PURIFIED DRINKING WATER PROCESS
This section explains the steps from Reverse Osmosis to Purified Drinking water.
Purified Water Holding Tank
Purified water is collected and stored in our 2 x 1000 litre stainless steel Product
holding tanks. These tanks hold the water ready for the next phases of filtration. This
water is used to produce Aussie Aqua Purified drinking water. Both the Purified and
Alkaline processes will be explained in the remaining paragraphs.
Distribution Process
Filtered water from the holding tank is depressurized via a Distribution Pump and
pushed through a series of 3 Pre-Ultra Violet (UV) cartridge filters and then through to
the Ultra Violet (UV) chamber before final dispensing into 5-gallon containers or
individual bottles of 350 or 500 milliliter bottles.

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WATER QUALITY MONITORING
Source water and product water are subject to regular monitoring by the local health
office. The national standards for drinking water contains 54 parameters that must be
complied with. Only DOH-accredited laboratories are allowed to conduct water testing
and analysis. The frequency of monitoring is as follows:
Bacteriological quality – at least monthly
Physical quality – at least every six (6) months
Chemical quality – at least every six (6) months
Biological quality – at least once a year
Monitoring of radioactive contaminants shall be done only if there is significant input
of radiation from the surrounding environment.
NAME OF SUPPLIERS
List of suppliers where AquaCasa gets the necessary supplies and needs .
• Transferit Official at Shopee
o The Contract Agreement was Cash on deliveries.
• KS-2 Trading at Shopee
o The Contract Agreement was Cash on deliveries.
• AJC Capseals San Pablo at Brgy Del Remedio San Pablo City Laguna
o The Contract Agreement was Cash on Pick up.
• GH2O Water Treatment Supply and Services
o The Contract Agreement was Cash on Pick up.

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THE
MANAGEMENT
TEAM

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ORGANIZATIONAL STRUCTURE
Fig. 1.1
Business
Owner
Manager
Bookkeeper
Administrative
Assistant
Technical
Assistant Front Liner Delivery Man

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NAMES, QUALIFICATIONS AND POSITIONS
Criselda Umali
Manager
Qualifications:
● Approximately 4-6 years of sales experience in the marketing industry.
● Experience with a company in a related company sector.
● Extensive experience of developing, maintaining and delivering on
marketing strategies to meet company objectives.
● A strong understanding of customer and market dynamics and
requirements.
● If applicable, a willingness to travel and work in a global team of
professionals.
● A proven ability to oversee all marketing, advertising and promotional staff
and activities.
Job Description:
● Maintains staff by recruiting, selecting, orienting, and training employees.
● Accomplishes staff results by communicating job expectations.
● Establishes strategic goals by gathering pertinent business, financial,
service, and operations information
● Accomplishes financial objectives by forecasting requirements.
● Maintains quality service by enforcing quality and customer service
standards.
● Maintains professional and technical knowledge by reviewing professional
publications; establishing personal networks; benchmarking state-of-the-
art practices; participating in professional societies.
● Contributes to team effort by accomplishing related results as needed
● 8 hours working

33. 33 | Page
Hazel Medallon
Bookkeeper
Qualifications:
● Trained in QuickBooks accounting package
● Relevant Bookkeeping Experience
● Knowledge of Microsoft Office & Internet
● QuickBooks Accounts experience
● Excellent interpersonal skills (Communication, self- awareness, building
trust & problem solving, decision Making)
● Numerate & Literate
● Excellent organizational skills
● Able to prioritize
● Able to work on own initiative
● Discreet
● Flexible & Self Motivated
● Pro-active Team Worker
Job Description:
● Maintaining the financial records of the company using bookkeeping
software and online spreadsheets
● Maintaining records of subsidiaries
● Preparing and processing payroll/s
● Reconciling all accounts periodically
● Preparing monthly, quarterly, half-yearly, and yearly financial statements
● Calculating taxes, collecting bad debts, and analyzing financial statements
● Producing accounting reports and income and expenditure statements
● Processing sales invoices, receipts and returns
● Maintaining a monthly profit and loss statement
● Safeguarding and securing all financial records of the company
● 8 hours working

34. 34 | Page
John Christian Nolasco
Administrative Assistant
Qualifications:
● Basic reading, writing, and arithmetic skills required.
● Knowledge of Microsoft Office and telephone protocol.
● Excellent communication skills both written and oral.
● Ability to use initiative to organize and prioritize work and meet deadlines.
● Ability to work as part of a team and use your own initiative where
applicable.
● Ability to operate data management and filing systems, and interpret and
analyze data.
● Ability to initiate and prepare routine correspondence, reports and memos.
● Reception skills including effective answering of telephone and face to
face contact with the public.
● Financial skills with an ability to understand and analyze figures
Job Description:
● Maintains workflow by studying methods; implementing cost reductions;
and developing reporting procedures.
● Creates and revises systems and procedures by analyzing operating
practices, recordkeeping system.
● Ensures operation of equipment by completing preventive maintenance
requirements; calling for repairs.
● Maintains supplies inventory by checking stock to determine inventory
level.
● Maintains professional and technical knowledge by attending educational
workshops; reviewing professional publications; establishing personal
networks; participating in professional societies
● Contributes to team effort by accomplishing related results as needed.
● 8 hours working

35. 35 | Page
Rizandro Nolasco
Technical Assistant
Qualifications:
● Excellent interpersonal skills to provide quality customer service to both
internal and external customers.
● Ability to interact with different levels of personnel.
● Strong organizational and time management skills.
● Additional experience may be substituted for lack of formal degree.
● Has at least vocational 2 year diploma.
● Has a good personality.
● Has a good communication towards people.
● Knows how to deal with customers
● Efficient at work
● Discreet
● Flexible
● Self-Motivated
● Pro-active Team
Job Description:
● Ensure legal compliance of packaging, both suitability for purpose and
disposal.
● Strive to minimize environmental impact of packaging, operations, and
waste management.
● Carry out environmental and personnel swabbing and evaluation of
hygiene systems.
● Evaluating and trialing new machinery for water processing and improving
production processes.
● A person who can work under pressure.
● A person who knows how to operate the purified water refilling station
equipment.
● Knows how to repair the equipment in case it’s broken.
● 8 hours working

36. 36 | Page
John Marco Lacia
Delivery Man
Qualifications:
●
● At least high school graduate
● Hardworking
● Has good personality
● Who can work under pressure
● Self-Motivated
● Pro-active Team
Job Description:
● Knows how to drive a 10- wheeler truck or less.
● Knows how to operate water station equipment
● Has valid license
● Contributes to team effort by accomplishing related results as needed.
● 8 hours working

37. 37 | Page
Sonja Medallon
Water Station Attendant
Qualifications:
● At least high school graduate
●
●
● Hardworking • Has good personality
● Who can work under pressure
● Self-Motivated
● Pro-active Team Worker
● Efficient at work
● Knows how to deal with customers.
Job Description:
● A person who can be all around in a purified water refilling station
business (except manager, bookkeeper, and administrative assistant)
● A person who at least knows how to operate water processing equipment
● Contributes to team effort by accomplishing related results as needed

38. 38 | Page
FINANCIAL
PLAN

39. 39 | Page
SOURCE AND APPLICATION OF FUNDS
AquaCasa Water Refilling Station Business has an initial budget of PHP 600,000.00
(Six Hundred Thousand Pesos only) from the owners’ own money.
Application of fund
The Table below shows the money allocation for each area concerned.
Description Amount
Water refilling Machine P250,000.00
Renovation P70,000.00
Delivery vehicle (2 tricycle with Side cart) P120,000.00
Business Permit & other Legal Documents P15,000.00
Initial Supplies
150 pcs Slim Container (5 Gallon) P17,700.00
150 pcs Container round (5 Gallon) P17,700.00
100 pcs Pet Bottles (350 & 500 ml) P2,500.00
Heat gun P2,000.00
Sticker Labels P3,000.00
Tarpaulins P1,000.00
Flyers P500.00
Other miscellaneous P15,000.00
Total P514,400

40. 40 | Page
Cash flow projections / Balance sheet / Break even analysis
Cash Flow
Status Month Gross Sales Expense Net Profit
Actual Sales December 2021 55,897.00 47,200.00 8,697.00
Actual Sales January 2022 62,025.00 50,200.00 11,825.00
Actual Sales February 2022 66,871.00 52,200.00 14,671.00
Forecast Sales March 2022 73,558.00 56,376.00 17,182.00
Forecast Sales April 2022 90,275.00 58,464.00 31,811.00
Forecast Sales May 2022 93,619.00 61,596.00 32,023.00
Forecast Sales June 2022 88,938.00 57,942.00 30,996.00
Forecast Sales July 2022 86,932.00 57,420.00 29,512.00
Forecast Sales August 2022 76,901.00 56,376.00 20,525.00
Forecast Sales September 2022 70,871.00 55,200.00 15,671.00
Forecast Sales October 2022 73,558.00 56,376.00 17,182.00
Forecast Sales November 2022 76,901.00 56,376.00 20,525.00
Forecast Sales December 2022 86,932.00 57,420.00 29,512.00
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
Dec-14 Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15 Jul-15 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15
Sales vs Expense
Gross Sales Expenses

41. 41 | Page
Income Projections (Profit & loss Statement)
Month 1 – Dec 2021
Gross Sales – PHP 55,897
Total Income – PHP 55,897
Expense
Labor: PHP 23,000
Rental: PHP 7,000
Electricity: PHP 8,000
Fuel: PHP 2,200
Other Misc.: PHP 7,000
Total Expense: PHP 47,200
Net Income before Tax: PHP 8,697
Income Tax (5%): PHP 434.85
Net Income for December 2021: PHP 8,262.15

42. 42 | Page
BIBLIOGRAPHY
B.B. Magtibay (2021, November 11.) Water Refilling Station: an alternative source of
drinking water supply in the Philippines. https://businessdiary.com.ph/835/water-
refilling-station-study/
Entrepreneur magazine, (2022, February 2.) How to Start a Water Refilling Station
Business. https://businessdiary.com.ph/830/how-to-start-a-water-refilling-station-
business/
Espina, R., (2007, November 10.) The problem of water refilling stations.
https://www.philstar.com/nation/2007/11/10/26538/problem-water-refilling-stations
Virola, R., (2019). Marketing Strategies of Selected Water Refilling Stations In Nueva
Ecija. https://issuu.com/ijaemsresearchjournal/docs/12_marketingstrategies
Walls, P., (2022, November 1.) 24 Pros & Cons Of Starting A Water Refilling Station
Business (2022). https://www.starterstory.com/ideas/water-refilling-station-
business/pros-and-cons
Cooleraid,. (2020, May 26.) The Benefits of Bottle Refilling Stations.
https://cooleraid.co.uk/cooleraid_blog/bottle-refilling-stations-benefits/

43. 43 | Page
APPENDIX
List of Clients
L i s t o f C u s t o m e r s
Name Address Location
Gladys Alcaraz Subd. Brgy Sto Niño San Pablo City
lina/acm Sitio Subac, Brgy Sto Niño San Pablo City
mayores, norma Purok 2, Brgy. Sto Niño San Pablo City
ate timmy Brgy. San Ignacio San Pablo City
Nora Purok 2, Brgy. Sto Niño San Pablo City
Darrel Phirst Park Homes San Pablo City
edel Alcaraz Subd. Brgy Sto Niño San Pablo City
Helen Brgy. San Ignacio San Pablo City
Arnold salvador Alcaraz Subd. Brgy Sto Niño San Pablo City
wilma Phirst Park Homes San Pablo City
ardel Brgy. San Ignacio San Pablo City
Marilyn Figuro Meralco San Pablo City
Gaying Albaniel Purok 2, Brgy. Sto Niño San Pablo City
Girlie Brgy. San Ignacio San Pablo City
rowena de castro 3 House San Pablo City
Romy Parce Sto Niño Homes San Pablo City
agnes (hitomi) Purok 1 Brgy. Sto Niño San Pablo City
Aida Purok 2, Brgy. Sto Niño San Pablo City
Aldrin Motor Shop Near Brgy. Hall San Pablo City
Beth Chicharunan San Pablo City
Boyet Subac San Pablo City
danny de castro Brgy. San Ignacio San Pablo City
ferdie Brgy. San Ignacio San Pablo City
gail's grocery Purok 2, Brgy. Sto Niño San Pablo City
JDV Auto Supplies Purok 2, Brgy. Sto Niño San Pablo City
Joseph CB2 (in front of Gail's Grocery) San Pablo City
LADJ motor shop Purok 2, Brgy. Sto Niño San Pablo City
Leila Store Subac San Pablo City
Mami Ester Brgy. San Ignacio San Pablo City

44. 44 | Page
Name Address Location
menong Brgy. San Ignacio San Pablo City
mike/cb2 Brgy. San Ignacio San Pablo City
motor shop-sto NINO Subac San Pablo City
nanay anta
(volunteer)
Near Vlars
San Pablo City
rhona/Bgy Brgy. San Ignacio San Pablo City
romeo Buncayo San Pablo City
Stella/benjie Brgy. San Ignacio San Pablo City
wendell_shop Buncayo San Pablo City
Tornohan Brgy. San Ignacio San Pablo City
Irene lukban Subac San Pablo City
RJ Lavary San Pablo City
Bakery Everlasting San Pablo City
Lala Ramirez Nurpha Subd. San Pablo City
Caroline Santos Apartment Near Deo San Pablo City
Gina Near Gasso Station San Pablo City
Barangay Hall Sto Niño Homes San Pablo City
Benny Berania Buncayo San Pablo City
chona Sto Niño Homes San Pablo City
almaika Phirst Park Homes San Pablo City
Catherine Cacitay Phirst Park Homes San Pablo City
Gillian Yu Subac San Pablo City
Maricel Subac San Pablo City
miguel Buncayo San Pablo City
adelina doroin Phirst Park Homes San Pablo City
anne-tuyen Subac San Pablo City
dexter/shirley Purok 2, Brgy. Sto Niño San Pablo City
richard jamir Purok 2, Brgy. Sto Niño San Pablo City
weng hipag gladys Buncayo San Pablo City
Boyet DV5 Purok 2, Brgy. Sto Niño San Pablo City
brenda Frontline San Pablo City
Buen Purok 2, Brgy. Sto Niño San Pablo City
carol Nurpha Subd. San Pablo City
Danny Purok 2, Brgy. Sto Niño San Pablo City
dave Frontline San Pablo City
debbie/DV5 Purok 2, Brgy. Sto Niño San Pablo City
edcel Phirst Park Homes San Pablo City

45. 45 | Page
Name Address Location
Emy Frontline San Pablo City
florcel Sitio Subac San Pablo City
Jerry Purok 2, Brgy. Sto Niño San Pablo City
Gina Bobis Nurpha Subd. San Pablo City
Jhay Purok 2, Brgy. Sto Niño San Pablo City
Grace Uno San Pablo City
Grace Francia Buncayo San Pablo City
janet Sto Niño Homes San Pablo City
Jelly Sto Niño Homes San Pablo City
jenny Buncayo San Pablo City
jessie Nurpha Subd. San Pablo City
joel Buncayo San Pablo City
joel Lagyap Sitio Subac San Pablo City
Julien Tebis Uno San Pablo City
Justine Nurpha Subd. San Pablo City
laarni Purok 2, Brgy. Sto Niño San Pablo City
len aguncillo Phirst Park Homes San Pablo City
Braian Tubeza Frontline San Pablo City
Leslie Uno San Pablo City
lilet Brgy. Sta Elena San Pablo City
macaraeg Uno San Pablo City
Maricel Macadagat Uno San Pablo City
Mark Near Meralco San Pablo City
martin Frontline San Pablo City
Marvy Sto Niño Homes San Pablo City
mary grace Nurpha Subd. San Pablo City
Meann Brgy. Sta Elena San Pablo City
monreal Nurpha Subd. San Pablo City
Mylene Ballon Purok 2, Brgy. Sto Niño San Pablo City
nathalie Phirst Park Homes San Pablo City
Noemi Frontline San Pablo City
paul/dv5 Nurpha Subd. San Pablo City
phil Uno San Pablo City
regina caser Sto Niño Homes San Pablo City
Ren Reyes Nurpha Subd. San Pablo City
Rexie Near Meralco San Pablo City
Ricky Pasil Frontline San Pablo City

46. 46 | Page
Name Address Location
rico Purok 2, Brgy. Sto Niño San Pablo City
Robert Estanislao Uno San Pablo City
robin Nurpha Subd. San Pablo City
Rose Regis Frontline San Pablo City
rowell RUEL Brgy. Sta Elena San Pablo City
rowell hayag Frontline San Pablo City
ruth Nurpha Subd. San Pablo City
Vicente Sto Niño Homes San Pablo City
Mark Rizza’s store San Pablo City
Emma Brgy. Sta Elena San Pablo City
Prianes 3 House San Pablo City
Joseph Nurpha Subd. San Pablo City
Ester Boromeo Brgy. Sta Elena San Pablo City
Shiela Nurpha Subd. San Pablo City
Melanie Mago Purok 2, Brgy. Sto Niño San Pablo City
Cesar Lim Uno San Pablo City
Kenneth Uno San Pablo City
Aida Orbeta Frontline San Pablo City
Ara Frontline San Pablo City
Mary Manalastas Purok 2, Brgy. Sto Niño San Pablo City
Galan Phirst Park Homes San Pablo City
Ralf Palma Phirst Park Homes San Pablo City
Margie Purok 2, Brgy. Sto Niño San Pablo City
aian/Jhing (new) Sto Niño Homes San Pablo City
aj/gv Brgy. Sta Elena San Pablo City
Albert/Irene Escobar Brgy. Sta Elena San Pablo City
alma Phirst Park Homes San Pablo City
buboy Purok 2, Brgy. Sto Niño San Pablo City
charry Purok 2, Brgy. Sto Niño San Pablo City
crok Purok 2, Brgy. Sto Niño San Pablo City
frank/gv Nurpha Subd. San Pablo City
Gabriel Purok 2, Brgy. Sto Niño San Pablo City
gary/gv Purok 2, Brgy. Sto Niño San Pablo City
gina/GV Nurpha Subd. San Pablo City
Jhing2 / Nanay Purok 2, Brgy. Sto Niño San Pablo City
jon2_linda Uno San Pablo City
Liza Uno San Pablo City

47. 47 | Page
Name Address Location
nards Brgy. Sta Elena San Pablo City
thelma/gv Brgy. Sta Elena San Pablo City
Grace GV Frontline San Pablo City
Venson Sto Niño Homes San Pablo City
Vilma (Venson) Sto Niño Homes San Pablo City
Wendell_res. Nurpha Subd. San Pablo City
Ramil Nurpha Subd. San Pablo City
Malen Frontline San Pablo City
Divine Frontline San Pablo City
Sarah Uno San Pablo City
Josie Nurpha Subd. San Pablo City
Alex Brgy. Sta Elena San Pablo City
ate Loren Filio Brgy. Sta Elena San Pablo City
Kat2 Phirst Park Homes San Pablo City
Nelia Nurpha Subd.. San Pablo City
Homer Canteen Palico San Pablo City
Janel Filio Palico San Pablo City
Fabia Nurpha Subd. San Pablo City
De Lima Sto Niño Homes San Pablo City
mary jean Sto Niño Homes San Pablo City
rene lim Frontline San Pablo City
Cecil Esguera Frontline San Pablo City
Sonia Frontline San Pablo City
carlo/imus market Brgy San Cristobal San Pablo City
Daisy Brgy San Cristobal San Pablo City
ellen/nene Near Meralco San Pablo City
adie/lakers Brgy. Sta Elena San Pablo City
cristina / lakers Brgy. Sta Elena San Pablo City
kenny/lakers Brgy. Sta Elena San Pablo City
malou/lakers Lakersfield Subd. San Pablo City
paul/lakers Nurpha Subd. San Pablo City
fe (flortabi/philhomes) Frontline San Pablo City
flor/berna philhomes Frontline San Pablo City
cesar alba/lancaster Sto Niño Homes San Pablo City
Riza Sto Niño Homes San Pablo City
Benny Santera Brgy. Sta Elena San Pablo City

48. 48 | Page
Name Address Location
Carol Tabios Frontline San Pablo City
clara/lasquete Brgy. Sta Elena San Pablo City
James Near Meralco. San Pablo City
jasmin Uno San Pablo City
lando / Sole Uno San Pablo City
Rommel Pugay Brgy San Cristobal San Pablo City
tatay_lasquete Uno San Pablo City
carlo/residence Brgy. Sta Elena San Pablo City
cathy zacharias/apt Uno San Pablo City
Cenen Uno San Pablo City
Epang/Selfa Uno San Pablo City
Jhay Aglavia Near Meralco San Pablo City
mameng Nurpha Subd. San Pablo City
Homer Shop Medicion San Pablo City
Paty del Mundo Near Alfamart San Pablo City
perlita leona Paraiso De Avedad San Pablo City
Neil Mendoza Frontline San Pablo City
Angie Brgy San Cristobal San Pablo City
apple store BIR San Pablo San Pablo City
Kit Banares Frontline San Pablo City
Solayao Frontline San Pablo City
Michael bakery store Brgy. Sta Elena San Pablo City
Arnold Comp. Shop Brgy. Sta Elena San Pablo City
Mary Grace Adulfo Near Alfamart San Pablo City
richard/pw Nurpha Subd. San Pablo City
Romy Phirst Park Homes San Pablo City
malou Brgy San Cristobal San Pablo City
Emy Salsoso Phirst Park Homes San Pablo City
Beth Brgy. Sta Elena San Pablo City
Darwin Frontline San Pablo City
nicdao, eliseo Near Meralco San Pablo City
Rey Vergel Baptist Church Sto Niño San Pablo City
junel bonifacio Frontline San Pablo City
jeff Saudia Brgy. Sta Elena San Pablo City
jenny/saudia Sto Niño Elem. School San Pablo City
solly Near Alfamart San Pablo City

49. 49 | Page
Name Address Location
vhem Blue Apartment Alcaraz San Pablo City
Jojo Brgy. Sta Elena San Pablo City
Anthony Gacillo Frontline San Pablo City
maricel/toll bridge Near Fern’s Cafe San Pablo City
tin2 Fern’s Cafe San Pablo City
daisy No/treelane Brgy. Sta Elena San Pablo City
alfie Frontline San Pablo City
Jerry San Cristobel Elem School San Pablo City
Shiela Sheila’s Eatery San Pablo City
Lyn Sogi Frontline San Pablo City
Sinugba Restaurant Frontline San Pablo City
Vilma Ado Uno San Pablo City
Milet Filio Brgy. Sta Elena San Pablo City
Thessie Eskinita Phirst Park Homes San Pablo City
Ruth Sister Near Ate Helen San Pablo City

50. 50 | Page
Laguna Northwestern College
A. Mabini St. San Antonio, San Pedro, Laguna
Tel.: 869-0738
CERTIFICATE OF
EDITING
AND PROOFREADING
This is to certify that the business plan attached herewith, authored by UMALI,
Ella MayM., has been edited for English Language, grammar, punctuation, and
spelling inaccordance with the institutional format for research manuscripts for
Master in Business Administration. Neither the research content nor the author’s
intentions were altered in any way during the editing process.
Louie A. Gerente M.A. Ed
Language Editor

51. 51 | Page
CURRICULUM VITAE
Ella May M. Umali
408 Purok II,Alcaraz Subd. Brgy.StoNiño ,
San Pablo City, Laguna
09067861323
ellamayumali@gmail.com
CAREER OBJECTIVE:
To acquire valuable knowledge and skills to complement those that I have learned
from school in an actual job environment, in return, I offer my service and
determination to be an asset to your company
EDUCATION: Bachelor of Science in Accounting Technology
Laguna College,
San Pablo City, Laguna
2014-2016
Bachelor of Science in Accountancy
Laguna College,
San Pablo City, Laguna
2012-2014
INTERNSHIP:
Accounting Department
Social Security System - San Pablo Branch
Miguel Leonor Street, San Pablo City, Laguna
March 18 – July 1, 2015
Tasks Accomplished:
● Documentation of important documents and applicant’s
Resume
● Entertain Customer’s Inquiries through telephone
● Communication with the establishment’s supplier
● Organization of checks

52. 52 | Page
WORKING EXPERIENCE:
May 2019 - Present Bureau of Internal Revenue
RDO 055 – East Laguna
Maharlika Highway, Brgy. San
Nicolas, San Pablo City, Laguna
4000
Revenue Officer I
*Monitoring of Tax payer’s Open
Cases
From 19 Municipalities of Laguna
*Monitoring of Collection both Banks
and RCOs
*Monitoring of Unuploaded
Transactions from Authorized Agent
Banks.
*Sending of Reminder Letter for
Stopfilers
*Segregating and safe keeping of
Batch Control Sheets from
RCOs.
*Compiling and Monitoring of
BIR’s Taxpayer Awareness
Program
October 2016-May 2019 Hyundai Alabang Inc.
(San Pablo City Laguna Branch)
Km. 85, Maharlika Highway,
Brgy. San Ignacio, San Pablo City
Laguna
Warranty Admin
*Processing and Monitoring of the
daily
Warranty claims received
*Creating and Processing of repair
orders
*Billing of the warranty accounts
*Monitoring the inventory of the parts
allotted for warranty claims.
*Communicating and Assisting of
Clients with warranty
concerns

53. 53 | Page
April 2016-September 2016 Global Food Solutions Inc.
Brgy. San Nicolas, San Pablo City
Laguna
Accounting Staff
*Communicating and Assisting of
Customers
*Processing Purchase Orders to
Sales Orders
*Issuing of Delivery Receipts
*Billing And Invoicing of Accounts
ORGANIZATIONAL
AFFILIATIONS: -Junior Philippine Institute
of Accountants Region 4-A
-Laguna College Accounting Society
-Laguna College Glee Club
-Hyundai Association of Warranty Admins
ACCOMPLISHMENTS:
-Passer of Civil Service professional examination
Sta. Cruz Laguna
October 18, 2015
-Representative in the JPIAN’s ASTRA Cup
FAITH College
Tanauan, Batangas
September 20,2015
-Representative in the JPIAN’s ISOMETRIAN Cup
Laguna State Polytechnic University
Los Baños
February 07, 2016
-Representative in the JPIAN R-4,
Non Academic Competitions
Dela Salle University
Dasmariñas, Cavite
February 28, 2016
SPECIAL SKILLS

54. 54 | Page
AND CAPABILITIES:
● Knowledgeable in using Microsoft Office
Application Such as:
o Microsoft Office Word
o Microsoft Office Excel
o Microsoft Office PowerPoint
● Oriented in Visual Basic 2012
● Knowledgeable in creating worksheets
And financial Statements
● Knowledgeable in using Accounting
softwares such as Quickbooks And
Acumatica.
● Knowledgeable in vehicle part’s functions
● Dedicated and hardworking individual
● Exceptionally versatile
● Willing to render overtime
● Willing to be relocated
CHARACTER
REFERENCES:
Dr. Nick B. Marasigan
Dean of Commerce and Accountancy
Laguna College
(049)5628078
Mr. Kristoffer Jayson C. Lazaro CPA
Laguna College Accounting Society’s Chief
Adviser
Laguna College
09088738830
Kj.lazaro@yahoo.com
Mrs. Jeancel Dimaculangan
H.R Admin
Hyundai San Pablo
09994092852
jbdimaculangan@hyundai-alabang.com.ph