1. Curriculum Vitae Eero Garam Page 1 / 2
CURRICULUM VITAE
03.05.2015
Garam Eero
Date of Birth: February 23, 1968, Iisalmi (Finland)
Nationality: Finnish
Professional in Service Engineering, Technical Support and Installation, Technical Documentation,
Service Parts and Logistics, Service Business Support, Technical Education and Global Service
Communication
Core Competence
I have long experience in product technical education, technical support, installation support, troubleshooting,
technical documentation, service processes and service business support as well as product release support.
Quality and regulatory field related to product release readiness and maintenance is familiar to me.
Having professional spoken and written English ability, good communication skills and flexibility, global
multicultural communication with customers, stakeholders and colleagues is a pleasure, face-to-face or by
conference calls and web presentations.
I’m capable of working independently, still being a flexible team player. I’m easy to approach. I’m technically
oriented and interested in learning new, having also ideas to develop own business function.
Work Experience
October 2013 – May 2015 Open for new opportunities
Planning and managing the full bathroom renovation of our own house (several months project), continuous
maintaining of the house by myself.’
Full time seeking new opportunities.
May 1998 – October 2013 GE Healthcare/Datex-Ohmeda
Technical Support Engineer May 1998 – April 2003
Lead Service Integrator/ Lead Service System Designer April 2003 – October 2013
Worked in service support function:
 Technical support for company subsidiaries and distributors, as well as for end customer technical
personnel
 Service parts and logistics planning
 Content development for technical manuals
 Development of technical training material
 Technical training delivery both in Helsinki training facility and global training facilities (Sweden,
Germany, USA, UK, India, China).
 Working as technical specialist in co-operation with global product marketing and sales force
 Device installation support
 Writing technical memos
 Continuous global discussions and feedback gathering with service, marketing and regulatory contacts
globally
 Provide support for possible product recalls
 Product release support: Provide internal program related documentation to ensure serviceability of the
products, ensure service readiness in the product development program and fulfill regulatory and quality
requirements
 Visit end customer sites (Finland, USA, Australia) to help local technical force to support customers
 QA/RA related work for service in programs to ensure product quality and regulatory compliance
 Continuous development of own business function with the team
Other activity:
 Participated Environment, Health and Safety work in teams

2. Curriculum Vitae Eero Garam Page 2 / 2
January 1995 – May 1998 Helsinki University of Technology (HUT)
Research assistant
In HUT, I worked at the Applied Electronics Laboratory as research assistant in a joint environmental
measurement program with Helsinki University, participating in developing a high tech high accuracy light
measurement device. My Master’s Thesis is done based on this work.
June 1993 – January 1995 Sonar Oy
Service Assistant (part time)
In Sonar my tasks included delivering and installing imported ultrasonic device and accessories in mainly Helsinki
area and also country-wide (Finland). I also provided technical support and installation for the company marketed
ultrasound device in Finland and Estonia. One of my tasks was to assist introducing the device in hospitals and
trade shows.
Trainee experience
My earlier career highlights have included:
 working as technical trainee for Civil Aviation Administration (electrical department) in Helsinki Vantaa airport
 working as trainee for Civil Engineering (city of Iisalmi)
 short for Finnish teacher in elementary school.
Education
Master of Science in Technology (electronics and electrical engineering), Helsinki University of
Technology / Department of Electrical and Communication Engineering (now Aalto University School of
Science and Technology)
Military service
Finnish Air Force, Aircraft Maintenance Engineer, Karelia Air Command,1988
Skills Summary
Use of Microsoft Office tools (Word, Outlook, Excel, Power Point, OneNote...)
Use of Oracle Database for healthcare industry
Good communication skills, international mindset
Team player, self-oriented in execution
Like traveling
Finnish Driver's License (A BE C; truck of limited size)
Language skills
Finnish – native
English – professional
Swedish – limited
German – elementary
Hobbies and interests
Cycling, swimming, reading, skiing, cooking
Aviation, aviation simulation, marine, green energy solutions, driving
Cultures and traveling
Links
fi.linkedin.com/pub/eero-garam/8a/6b6/3a8/
http://instagram.com/eega_suo