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Accelerating achievement of
business outcomes:
How to drive organisation
agility through small
empowered teams
1Eduardo Motta, CMIS London, 2019
Eduardo Motta
Entrepreneur and innovative thinker
Lead role driving organisation agility
and accelerated delivery of growth
initiatives across retail, corporate and
investment bank
Led Financial Services clients’ growth
strategies across Americas, Europe and
Asia
M&A advisor in acquisition and
integration mandates
2Eduardo Motta, CMIS London, 2019
1. In a
competitive
market, time
matters
“In the new world, it is not
the big fish which eats the
small fish, it's the fast fish
which eats the slow fish”
Klaus Schwab Founder and Executive
Chairman World Economic Forum
3Eduardo Motta, CMIS London, 2019
1. In a
competitive
market, time
matters
131
159
178
251
309
310
316
1. In a
competitive
market, time
matters
37
38
39
39
41
56
62
2006 2019
Top 7 Brand Ranking
$b
Source: BrandZ4Eduardo Motta, CMIS London, 2019
How important is it to be
fast and adaptable?
5Eduardo Motta, CMIS London, 2019
2007Iphone
6Eduardo Motta, CMIS London, 2019
2007 2008 2009. . 2010 2011 2012. .. 2013.
Blackberry Z10
7Eduardo Motta, CMIS London, 2019
2007 2008 2009. .
Galaxy GT-I7500
8Eduardo Motta, CMIS London, 2019
2007 2010 2013 2016 2019
1 1 1 1 1 1 2 2 2 2
3 3 3
2 5
21
25
32
25
28 26
22
26
20
Iphone
Galaxy
Number of Releases per Year
14%
19%
67%
Apple Samsung Other
Source: Counterpoint Research Market Monitor
Shipment Market Share, 2018
Global Smartphone
9Eduardo Motta, CMIS London, 2019
2010Ipad
10Eduardo Motta, CMIS London, 2019
2000Microsoft tablet
11Eduardo Motta, CMIS London, 2019
1. Listen to your customers – they are not the same
2. Deliver fast and keep iterating – it’s never final
12Eduardo Motta, CMIS London, 2019
Technology changes,
and so does work
Agriculture
Animal power
Family crafts
1st Ind. Revolution
Steam power
Machines
From 1760s
2nd Ind. Revolution
Electricity
Assembly line
Mass production
From 1850s
3rd Ind. Revolution
Computers
Automation
Lean, 6-sigma
From 1960s
4th Ind. Revolution
Internet
Digital
AI, ML
Today
FactoriesHome Offices Anywhere
13Eduardo Motta, CMIS London, 2019
What ways
of working
are fit for
the 4th Ind.
Revolution?
“Right now, your company has
21st-century, Internet-enabled
business processes, mid-20th-
century management processes,
all built atop 19th-century
management principles”
Gary Hamel, London Business School
14Eduardo Motta, CMIS London, 2019
Source: McKinsey
From rigid machines to living organisms
15Eduardo Motta, CMIS London, 2019
Squad
Tribe
Squad Squad Squad
PO PO PO PO
Chapter
Chapter
Chapter
How to build small teams?
16Eduardo Motta, CMIS London, 2019
1. Break down the Problem
Time
Amount
Time
Amount
Long time lapse until value
is delivered = High Risk
Value is delivered
incrementally = Early Value
Each iteration
provides
feedback and
learning
Incurred costs
with no insight
or course
correction
Cost Value Risk 17Eduardo Motta, CMIS London, 2019
I want to get from
A to B faster
Customer Product
Owner
Engineer Controls
2. Break down Silos
18Eduardo Motta, CMIS London, 2019
2. Break down Silos
PO
PO
Outcome
Lack of alignment results in either
a culture of Chaos or Indifference
Alignment enables a culture of
Collaboration and Autonomy
19Eduardo Motta, CMIS London, 2019
3. Break down Management
Traffic light Roundabout
Central control system
Higher cost and Inefficiencies – waiting
time
Trust, transparency, self-organisation
Continuous and faster flows, less
accidents
20Eduardo Motta, CMIS London, 2019
Avoid Common Pitfalls
Invest in Agile Capabilities and Cultural Change
Enable Cross-Competency Collaboration
Remove Organisation Barriers
✓
✓
21Eduardo Motta, CMIS London, 2019
Think big, start small, deliver incrementally and get customer
feedback
Dream team is a small team with the right competencies,
responsible for an outcome end-to-end
Beat the drum for purpose, be there in the battlefield with the
team and create an environment that empowers
PO
Outcome
Takeaways
22Eduardo Motta, CMIS London, 2019

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How to Drive Organisation Agility Through Small Teams

  • 1. Accelerating achievement of business outcomes: How to drive organisation agility through small empowered teams 1Eduardo Motta, CMIS London, 2019
  • 2. Eduardo Motta Entrepreneur and innovative thinker Lead role driving organisation agility and accelerated delivery of growth initiatives across retail, corporate and investment bank Led Financial Services clients’ growth strategies across Americas, Europe and Asia M&A advisor in acquisition and integration mandates 2Eduardo Motta, CMIS London, 2019
  • 3. 1. In a competitive market, time matters “In the new world, it is not the big fish which eats the small fish, it's the fast fish which eats the slow fish” Klaus Schwab Founder and Executive Chairman World Economic Forum 3Eduardo Motta, CMIS London, 2019
  • 4. 1. In a competitive market, time matters 131 159 178 251 309 310 316 1. In a competitive market, time matters 37 38 39 39 41 56 62 2006 2019 Top 7 Brand Ranking $b Source: BrandZ4Eduardo Motta, CMIS London, 2019
  • 5. How important is it to be fast and adaptable? 5Eduardo Motta, CMIS London, 2019
  • 7. 2007 2008 2009. . 2010 2011 2012. .. 2013. Blackberry Z10 7Eduardo Motta, CMIS London, 2019
  • 8. 2007 2008 2009. . Galaxy GT-I7500 8Eduardo Motta, CMIS London, 2019
  • 9. 2007 2010 2013 2016 2019 1 1 1 1 1 1 2 2 2 2 3 3 3 2 5 21 25 32 25 28 26 22 26 20 Iphone Galaxy Number of Releases per Year 14% 19% 67% Apple Samsung Other Source: Counterpoint Research Market Monitor Shipment Market Share, 2018 Global Smartphone 9Eduardo Motta, CMIS London, 2019
  • 12. 1. Listen to your customers – they are not the same 2. Deliver fast and keep iterating – it’s never final 12Eduardo Motta, CMIS London, 2019
  • 13. Technology changes, and so does work Agriculture Animal power Family crafts 1st Ind. Revolution Steam power Machines From 1760s 2nd Ind. Revolution Electricity Assembly line Mass production From 1850s 3rd Ind. Revolution Computers Automation Lean, 6-sigma From 1960s 4th Ind. Revolution Internet Digital AI, ML Today FactoriesHome Offices Anywhere 13Eduardo Motta, CMIS London, 2019
  • 14. What ways of working are fit for the 4th Ind. Revolution? “Right now, your company has 21st-century, Internet-enabled business processes, mid-20th- century management processes, all built atop 19th-century management principles” Gary Hamel, London Business School 14Eduardo Motta, CMIS London, 2019
  • 15. Source: McKinsey From rigid machines to living organisms 15Eduardo Motta, CMIS London, 2019
  • 16. Squad Tribe Squad Squad Squad PO PO PO PO Chapter Chapter Chapter How to build small teams? 16Eduardo Motta, CMIS London, 2019
  • 17. 1. Break down the Problem Time Amount Time Amount Long time lapse until value is delivered = High Risk Value is delivered incrementally = Early Value Each iteration provides feedback and learning Incurred costs with no insight or course correction Cost Value Risk 17Eduardo Motta, CMIS London, 2019
  • 18. I want to get from A to B faster Customer Product Owner Engineer Controls 2. Break down Silos 18Eduardo Motta, CMIS London, 2019
  • 19. 2. Break down Silos PO PO Outcome Lack of alignment results in either a culture of Chaos or Indifference Alignment enables a culture of Collaboration and Autonomy 19Eduardo Motta, CMIS London, 2019
  • 20. 3. Break down Management Traffic light Roundabout Central control system Higher cost and Inefficiencies – waiting time Trust, transparency, self-organisation Continuous and faster flows, less accidents 20Eduardo Motta, CMIS London, 2019
  • 21. Avoid Common Pitfalls Invest in Agile Capabilities and Cultural Change Enable Cross-Competency Collaboration Remove Organisation Barriers ✓ ✓ 21Eduardo Motta, CMIS London, 2019
  • 22. Think big, start small, deliver incrementally and get customer feedback Dream team is a small team with the right competencies, responsible for an outcome end-to-end Beat the drum for purpose, be there in the battlefield with the team and create an environment that empowers PO Outcome Takeaways 22Eduardo Motta, CMIS London, 2019