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1. STR 581 Final Exam Set 1,
2, 3 - NEW 2016
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2. STR 581 FINAL EXAM SET 1 NEW 2016
1. The concept that some leadership attributes will work in some situations but
not in others can be described by the
2. Sam Meyers manages a telemarketing call center. He has 20 employees working
for him who are displeased with the way he yells and threatens to terminate them
for what they see as small issues. Which kind of power is Sam using to get the
job done?
3. Which of the following is considered an organizational blueprint, which
prescribes the quantity and time frame for when each end product will be
assembled?
4. In performing a SWOT analysis, which of the following would be considered as
a threat?
5. During the implementation of a project, which of the following should be the
primary focus of a consulting firm?
6. Which of the following is considered a major process flow structure?
7. Some studies indicate the best approach for transformational change may have
the chief executive officer create an atmosphere for change
8. Deming’s PDCA (plan, do, check, and act) cycle underlies what inherent Six
Sigma principle?
9. What can affirmative action assist organizations in achieving that diversity
initiatives cannot?
10. According to the job characteristics model, autonomy is defined as the
degree to which
11. Active listening requires:
12. An example of control criteria that can be used in any situation is
________.
13. Because practical considerations make job tryouts for all candidates
infeasible, it is necessary to __________ the relative level of job performance
for each candidate on the basis of available information.
14. Which of the following is ISO 14000 primarily concerned with?
15. Which of the following is a desirable strategy for managers aiming to reduce
the negative consequences of rumors?
16. ________ refers to an individual’s belief that he or she is capable of
performing a task.
17. When an employee volunteers to run a canned food drive, this is an example
of
18. As a university student, your institution’s social principles and practices
reflect on you, as a stakeholder, in the organization. Therefore, it is your
right to question how these practices should be evaluated in relation to the
social issues that the school is addressing. If your university provides job-
share programs, builds a day-care facility, and only uses recycled paper, it
could be said to be ________.
19. A project can be segmented into which of the following?
20. In order to make their firm a learning organization, managers should

3. 21. Conflicts can be resolved by withdrawing from them or suppressing them. This
conflict-management technique is known as ________.
22. Adoration of a charismatic leader by followers can lead to
23. Which of the following statements is true with regard to the effectiveness
of tactics?
24. ____________ is the biggest hurdle to overcome in a pay-for-performance
plan.
25. Mary arrives at her new job. Before she can begin actually doing the work,
she must complete a series of activities including role playing and virtual
reality interactions. What type of training method does Mary’s new employer use?
26. In _____, workers have been fired for refusing to quit smoking, for living
with someone without being married, drinking a competitor’s product,
motorcycling, and other legal activities outside of work.
27. Which of the following is one of Dr. Eli Goldratt's rules of production
scheduling for optimized production technology?
28. The Civil Rights Act of 1991 offered what for victims of unintentional
discrimination?
29. Which of the following is an element that addresses elimination of waste
under lean production?
30. Training that results in ______ is costly because of the cost of training
(which proved to be useless) and the cost of hampered performance.
STR 581 FINAL EXAM SET 2 - NEW 2016
1. Which of the following financial statements is concerned with the company at
a point in time?
2. A cost which remains constant per unit at various levels of activity is a:
3. M&M Proposition 1: Dynamo Corp. produces annual cash flows of $150 and is
expected to exist forever. The company is currently financed with 75 percent
equity and 25 percent debt. Your analysis tells you that the appropriate
discount rates are 10 percent for the cash flows, and 7 percent for the debt.
You currently own 10 percent of the stock.
4. Serox stock was selling for $20 two years ago. The stock sold for $25 one
year ago, and it is currently selling for $28. Serox pays a $1.10 dividend per
year. What was the rate of return for owning Serox in the most recent year?
(Round to the nearest percent.)
5. The process of evaluating financial data that change under alternative
courses of action is called:
6. What decision criteria should managers use in selecting projects when there
is not enough capital to invest in all available positive NPV projects?
7. The convention of consistency refers to consistent use of accounting
principles:
8. External financing needed: Jockey Company has total assets worth $4,417,665.
At year-end it will have net income of $2,771,342 and pay out 60 percent as
dividends. If the firm wants no external financing, what is the growth rate it
can support?
9. Which of the following is considered a hybrid organizational form?

4. 10. An activity that has a direct cause-effect relationship with the resources
consumed is a(n):
11. Next year Jenkins Traders will pay a dividend of $3.00. It expects to
increase its dividend by $0.25 in each of the following three years. If their
required rate of return if 14 percent, what is the present value of their
dividends over the next four years?
12. TuleTime Comics is considering a new show that will generate annual cash
flows of $100,000 into the infinite future. If the initial outlay for such a
production is $1,500,000 and the appropriate discount rate is 6 percent for the
cash flows, then what is the profitability index for the project?
13. Your firm has an equity multiplier of 2.47. What is the debt-to-equity
ratio?
14. If a company’s weighted average cost of capital is less than the required
return on equity, then the firm:
15. When a company assigns the costs of direct materials, direct labor, and both
variable and fixed manufacturing overhead to products, that company is using:
16. The major element in budgetary control is:
17. Horizontal analysis is a technique for evaluating a series of financial
statement data over a period of time:
18. Which of the following is an advantage of corporations relative to
partnerships and sole proprietorships?
19. The break-even point is where:
20. Turnbull Corp. had an EBIT of $247 million in the last fiscal year. Its
depreciation and amortization expenses amounted to $84 million. The firm has 135
million shares outstanding and a share price of $12.80. A competing firm that is
very similar to Turnbull has an enterprise value/EBITDA multiple of 5.40.
21. Which of the following is considered a hybrid organizational form?
22. The most important information needed to determine if companies can pay
their current obligations is the:
23. Gateway, Corp. has an inventory turnover of 5.6. What is the firm’s days
sales in inventory?
24. Horizontal analysis is also known as:
25. Which of the following presents a summary of changes in a firm’s balance
sheet from the beginning of an accounting period to the end of that accounting
period?
26. Ajax Corp. is expecting the following cash flows - $79,000, $112,000,
$164,000, $84,000, and $242,000 – over the next five years. If the company’s
opportunity cost is 15 percent, what is the present value of these cash flows?
(Round to the nearest dollar.)
27. Bond price: Regatta, Inc., has six-year bonds outstanding that pay a 8.25
percent coupon rate. Investors buying the bond today can expect to earn a yield
to maturity of 6.875 percent. What should the company's bonds be priced at
today? Assume annual coupon payments. (Round to the nearest dollar.)
28. Process costing is used when:
29. Jack Robbins is saving for a new car. He needs to have $21,000 for the car
in three years. How much will he have to invest today in an account paying 8
percent annually to achieve his target? (Round to nearest dollar)

5. 30. The accumulation of accounting data on the basis of the individual manager
who has the authority to make day-to-day decisions about activities in an area
is called:
31. Variance reports are:
32. The cash conversion cycle?
33. In a process cost system, product costs are summarized:
34. Internal reports that review the actual impact of decisions are prepared by:
35. How firms estimate their cost of capital: The WACC for a firm is 13.00
percent. You know that the firm’s cost of debt capital is 10 percent and the
cost of equity capital is 20% What proportion of the firm is financed with debt?
36. The group of users of accounting information charged with achieving the
goals of the business is its:
37. An unrealistic budget is more likely to result when it:
38. Jayadev Athreya has started his first job. He will invest $5,000 at the end
of each year for the next 45 years in a fund that will earn a return of 10
percent. How much will Jayadev have at the end of 45 years?
39. Firms that achieve higher growth rates without seeking external financing:
40. Teakap, Inc. has current assets of $1,456,312 and total assets of $4,812,369
for the year ending September 30, 2006. It also has current liabilities of
$1,041,012, common equity of $1,500,000 and retained earnings of $1,468,347. How
much long-term debt does the firm have?
STR 581 FINAL EXAM SET 3 NEW 2016
1. A firm must know where to position its product based on price and
2. What type of strategy consists of geographical pricing, price discounts and
allowances, promotional pricing, and differentiated pricing?
3. The marketing manager needs to know the cost of the research project before
approving it. During which stage of the marketing research process would such a
consideration most likely take place?
4. A valuable result of task environment analysis with respect to geographic,
demographic, psychographic and buyer-behavior factors is called
5. New-to-the-world products are ________.
6. These social responsibilities are those that are voluntarily assumed by a
business or organization. They include public relations activities, good
citizenship, and full corporate social responsibility.
7. When diversification involves additions of a business related to the firm in
terms of technology, markets or products, it involves
8. Which component of a marketing audit includes major developments in income,
prices, savings, and credit that affect the company?
9. The ability to meet humanity’s needs without harming future generations is
now a top priority in most corporate agenda
10. BMW's "The ultimate driving machine," American Express' "Don't leave home
without it," New York Times' "All the news that's fit to print," and AT&T's
"Reach out and touch someone" are all examples of ________.

6. 11. A company can learn a great deal by analyzing the degrees of brand loyalty.
For example, ________ can show the firm which brands are most competitive with
its own.
12. The strategic factor that involves the beliefs, values, attitudes, opinions,
and lifestyles of persons in the firm’s external environment, as developed from
cultural, ecological, demographic, religious, educational, and ethnic
conditioning
13. A set of ideas on organizational control based on the belief that the
separation of the ownership from management creates the potential for the wishes
of owners to be ignored refers to
14. This is designed to check systematically and continuously whether the
premises on which the strategy is based are still valid
15. When performing this analysis, it is good for strategic planners to consider
similarities between the benefits the customers derive from the products and
services that other firms offer
16. This is a historically popular technique through which managers create a
quick overview of a company's strategic situation—it is based on achieving a
sound fit between internal resources and the external situation
17. A company that attempts to lead its industry in price and convenience by
pursuing a focus on lean and efficient operations is pursuing what strategy?
18. Leaders galvanize commitment to embrace change through clarifying strategic
intent, building an organization, and
19. Prestige LLC, a small company that manufactures specialty cereals and energy
bars, wants to launch a "green marketing" program in response to heightened
consumer awareness about environmental issues. What should the company do to
maximize the program's chances of being successful?
20. This is an important structural decision and resultant separate activities
need to be coordinated and integrated back together as a whole so the business
functions effectively
21. Company X's principal strength is its inbound and outbound logistics system;
its relative weakness, however, is after-sales service. Its competitor, Company
Y, however is often plagued with lagging shipments and an inflexible
distribution setup. Company Y remains successful because it maintains a fully
staffed service department and, as a result, the company is known for its
dependable service. This type of analysis allows them to identify ways to build
on relative strengths and avoid dependence on capabilities at which the other
firm excels.
22. With ________ as a target market strategy, the firm concentrates on serving
many needs of a particular customer group
23. How do functional tactics compare to business strategies?
24. Under which of the following conditions is the frequency the most important
factor in media selection?
25. What is the perceived monetary value of the bundle of economic, functional,
and psychological benefits customers expect from a given market offering because
of the product, service, people, and image?
26. Which control should periodically reassess its approach to the marketplace
with a good marketing audit?
27. One of the ways to change the course of a brand is to modify the product.
Under product modification, ________ adds size, weight, materials, supplements,

7. and accessories that expand the product’s performance, versatility, safety, or
convenience
28. Firms using this generic strategy attempt to build customer loyalty by
stressing a specific product attribute above other product qualities
29. Large-scale, future-oriented plans for interacting with the competitive
environment to achieve the company objective refers to its
30. Marketers need to identify the hierarchy of attributes that guide consumer
decision making in order to understand different competitive forces and how
these various sets get formed. This process of identifying the hierarchy is
called ________.