SlideShare a Scribd company logo
1 of 34
1
<Insert Picture Here>




Oracle iSales for Life Sciences
October, 2011
The following is intended to outline our general
product direction. It is intended for information
purposes only, and may not be incorporated into any
contract. It is not a commitment to deliver any
material, code, or functionality, and should not be
relied upon in making purchasing decisions.
The development, release, and timing of any
features or functionality described for Oracle’s
products remains at the sole discretion of Oracle.




                                                      3
CRM On Demand for Life Sciences

                             Contact
    Account                                        Business           Call Planning &         Campaigns &
                          Management &
   Management                                      Planning             Reporting               Events
                            Targeting




• Institution & Payer   • Physician Profiles      • Opportunity        • Call Scheduling     • Event Planning
        Profiles                                    Management
                           • Physicians                               • Account & Contact      • Campaign
   • Key Account             Affiliations      • Business & Account          Calls             Management
     Management                                        Plans
                         • License Tracking                           • Product Detailing   • Message Planning
     • Account                                  • Sales Objectives
                         • Best Call Times                              • Samples Drop      • Content Delivery
      Affiliations                             • Reach & Frequency          Reporting
                        • Influence Networks                                                   • Response
    • Formulary                                       Targets
                                                                          • Samples              Tracking
       Tracking            • Key Opinion                                  Management
                               Leaders
• Product Revenue &                                                    • Route Planning
       Ratings          • Product Revenue &
                               Ratings
 • Asset Tracking

                                    Integrated Analytics & Reporting


                                                                                                                 4
Oracle Mobile
  A Different Kind of Mobile Application

  Simple, Intuitive UI


  Task-Focused


  Approach: User-centric


  Increased User Adoption



A mobile application designed to help users collaborate with colleagues and customers,
complete frequent tasks, and close deals more quickly while on the road
Oracle iSales for Life Sciences




                                  6
iSales is the Next Generation of
Mobility
• Enhanced User Experience
  • UI optimized for the iPad, iPhone, &
    Blackberry
  • Instant-on
  • Full disconnected support
  • Multi-media detailing with finger notation
  • Built in signature capture for samples
• Fast to Configure and Deploy
  • Simple browser-based configuration
    supports custom: attributes, objects &
    client-side logic
  • Downloadable from iStore
Oracle iSales for Life Sciences
Empowering Life Sciences Sales Reps

    1. Plan the Day        2. Prepare a Visit     3. Setup a Sample Drop




                          5.Deliver full Detail
6. Complete Call report                           4. Get Sample Signature
                              Presentation
Oracle iSales for Life Sciences
Functional Overview
Accounts and Contact Management


• Standard Account and
  Contact profile
  information
• Best Call times
• State licenses
• Addresses information
• Call history
• View, edit activities via
  native address book
Activity Management


• Schedule calls & view call
  details
• View, edit activities via native
  calendar
• Select contact for a call
• Select products during the call
• View, add and delete Product
  Details
• Show priority of product details
  during the call
Sampling


• Manage Promotional
  Items with allocations
• Signature capture
• View samples dropped
  and lot numbers
• Validate license, etc.
• Ability to detail products
  during a call.
• Change the contact at the
  last minute before getting
  the signature
eDetailing

• Multiple Message Plans –
  restricted by user
• Full screen support
• All multimedia content
  supported by device
• Mark-up screen & capture
  audience feedback
• Trigger disclosure during
  detailing & signature pop-up
• Capture Detailing Activity
  start/end-time
• Capture feedback for Closed
  Loop Marketing
iSales Provides a Full Offline Solution

• Data stored locally on the device
  • Available without a network
  • Local access means fast application response


• Synchronization not caching
  • Ensures user can view and
    edit all the data they need


• Automatically synchronizes
  in background
iSales Supports Native Applications on the
Fastest Growing Mobile Platforms

• Clients
  •   iPad
  •   iPhone
  •   Blackberry
  •   Android Tablet
  •   Android Phone
• Systems
  • CRMOD
  • Siebel 8.1
Next Generation Mobile
    Smart Phone
• Extensibility (UI and Objects)
• Native PIM Integration
• Touch/Click-2-Call,Email, Map
• Automatic Interaction Capture
• Location aware with GPS integration
• Bi-directional sync of Contacts &
  Calendars
• Integration with External Services
  (news feeds)
• Read/Write access to key objects
    • Contacts, Calendar, Tasks
    • Customers, Leads, Opportunity, Notes,
      Interactions
    • Alerts
Oracle Crm On Demand I Sales4 Life Science

More Related Content

Similar to Oracle Crm On Demand I Sales4 Life Science

Retail and Wholesale Consumer Centric Merchandising
Retail and Wholesale Consumer Centric MerchandisingRetail and Wholesale Consumer Centric Merchandising
Retail and Wholesale Consumer Centric MerchandisingDave DeBonis
 
Improving Healthcare Delivery
Improving Healthcare DeliveryImproving Healthcare Delivery
Improving Healthcare DeliveryDave DeBonis
 
Using Email To Engage Users & Drive Product Innovation - A Ziff Davis Enterpr...
Using Email To Engage Users & Drive Product Innovation - A Ziff Davis Enterpr...Using Email To Engage Users & Drive Product Innovation - A Ziff Davis Enterpr...
Using Email To Engage Users & Drive Product Innovation - A Ziff Davis Enterpr...WhatCounts, Inc.
 
Healthcare Business Intelligence for Power Users
Healthcare Business Intelligence for Power UsersHealthcare Business Intelligence for Power Users
Healthcare Business Intelligence for Power UsersPerficient, Inc.
 
Better insight 2010 nov 30 bucharest
Better insight 2010 nov 30 bucharestBetter insight 2010 nov 30 bucharest
Better insight 2010 nov 30 bucharestDoina Draganescu
 
B2B Marketing Clinic – Customer-Centric Content Development
B2B Marketing Clinic – Customer-Centric Content DevelopmentB2B Marketing Clinic – Customer-Centric Content Development
B2B Marketing Clinic – Customer-Centric Content DevelopmentPardot
 
SharePoint User Experience Best Practices
SharePoint User Experience Best PracticesSharePoint User Experience Best Practices
SharePoint User Experience Best PracticesPerficient, Inc.
 
Enforcing SharePoint Governance_Tony Coppa_Detroit Roadshow
Enforcing SharePoint Governance_Tony Coppa_Detroit RoadshowEnforcing SharePoint Governance_Tony Coppa_Detroit Roadshow
Enforcing SharePoint Governance_Tony Coppa_Detroit RoadshowMary Leigh Mackie
 
A Profitability and Cost Management Strategy for Healthcare Providers
A Profitability and Cost Management Strategy for Healthcare ProvidersA Profitability and Cost Management Strategy for Healthcare Providers
A Profitability and Cost Management Strategy for Healthcare ProvidersPerficient, Inc.
 
EPIC Response
EPIC ResponseEPIC Response
EPIC Responsetbehm
 
Information governance process & technology
Information governance process & technologyInformation governance process & technology
Information governance process & technologyGNetadmin
 
Product Management 101 for Data and Analytics
Product Management 101 for Data and Analytics Product Management 101 for Data and Analytics
Product Management 101 for Data and Analytics Ravi Padaki
 
Advanced Logging and Analysis for SOA, Social, Cloud and Big Data
Advanced Logging and Analysis for SOA, Social, Cloud and Big DataAdvanced Logging and Analysis for SOA, Social, Cloud and Big Data
Advanced Logging and Analysis for SOA, Social, Cloud and Big DataPerficient, Inc.
 
Overview of iOLAP Consulting Services
Overview of iOLAP Consulting ServicesOverview of iOLAP Consulting Services
Overview of iOLAP Consulting ServicesDivergence Academy
 
Abacus MA Presentation - Non MR Analytics
Abacus MA Presentation  - Non MR AnalyticsAbacus MA Presentation  - Non MR Analytics
Abacus MA Presentation - Non MR Analyticssurya_kiran2010
 

Similar to Oracle Crm On Demand I Sales4 Life Science (20)

Retail and Wholesale Consumer Centric Merchandising
Retail and Wholesale Consumer Centric MerchandisingRetail and Wholesale Consumer Centric Merchandising
Retail and Wholesale Consumer Centric Merchandising
 
Improving Healthcare Delivery
Improving Healthcare DeliveryImproving Healthcare Delivery
Improving Healthcare Delivery
 
Using Email To Engage Users & Drive Product Innovation - A Ziff Davis Enterpr...
Using Email To Engage Users & Drive Product Innovation - A Ziff Davis Enterpr...Using Email To Engage Users & Drive Product Innovation - A Ziff Davis Enterpr...
Using Email To Engage Users & Drive Product Innovation - A Ziff Davis Enterpr...
 
Healthcare Business Intelligence for Power Users
Healthcare Business Intelligence for Power UsersHealthcare Business Intelligence for Power Users
Healthcare Business Intelligence for Power Users
 
Better insight 2010 nov 30 bucharest
Better insight 2010 nov 30 bucharestBetter insight 2010 nov 30 bucharest
Better insight 2010 nov 30 bucharest
 
B2B Marketing Clinic – Customer-Centric Content Development
B2B Marketing Clinic – Customer-Centric Content DevelopmentB2B Marketing Clinic – Customer-Centric Content Development
B2B Marketing Clinic – Customer-Centric Content Development
 
Acuma Introduction
Acuma IntroductionAcuma Introduction
Acuma Introduction
 
SharePoint User Experience Best Practices
SharePoint User Experience Best PracticesSharePoint User Experience Best Practices
SharePoint User Experience Best Practices
 
Enforcing SharePoint Governance_Tony Coppa_Detroit Roadshow
Enforcing SharePoint Governance_Tony Coppa_Detroit RoadshowEnforcing SharePoint Governance_Tony Coppa_Detroit Roadshow
Enforcing SharePoint Governance_Tony Coppa_Detroit Roadshow
 
A Profitability and Cost Management Strategy for Healthcare Providers
A Profitability and Cost Management Strategy for Healthcare ProvidersA Profitability and Cost Management Strategy for Healthcare Providers
A Profitability and Cost Management Strategy for Healthcare Providers
 
EPIC Response
EPIC ResponseEPIC Response
EPIC Response
 
Information governance process & technology
Information governance process & technologyInformation governance process & technology
Information governance process & technology
 
ProTRACKPlus Overview
ProTRACKPlus OverviewProTRACKPlus Overview
ProTRACKPlus Overview
 
Product Management 101 for Data and Analytics
Product Management 101 for Data and Analytics Product Management 101 for Data and Analytics
Product Management 101 for Data and Analytics
 
Advanced Logging and Analysis for SOA, Social, Cloud and Big Data
Advanced Logging and Analysis for SOA, Social, Cloud and Big DataAdvanced Logging and Analysis for SOA, Social, Cloud and Big Data
Advanced Logging and Analysis for SOA, Social, Cloud and Big Data
 
Overview of iOLAP Consulting Services
Overview of iOLAP Consulting ServicesOverview of iOLAP Consulting Services
Overview of iOLAP Consulting Services
 
Customer Centricity Engine
Customer Centricity EngineCustomer Centricity Engine
Customer Centricity Engine
 
Epic Response
Epic ResponseEpic Response
Epic Response
 
32 cc 3_a_l-drumheller
32 cc 3_a_l-drumheller32 cc 3_a_l-drumheller
32 cc 3_a_l-drumheller
 
Abacus MA Presentation - Non MR Analytics
Abacus MA Presentation  - Non MR AnalyticsAbacus MA Presentation  - Non MR Analytics
Abacus MA Presentation - Non MR Analytics
 

Oracle Crm On Demand I Sales4 Life Science

  • 1. 1
  • 2. <Insert Picture Here> Oracle iSales for Life Sciences October, 2011
  • 3. The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. 3
  • 4. CRM On Demand for Life Sciences Contact Account Business Call Planning & Campaigns & Management & Management Planning Reporting Events Targeting • Institution & Payer • Physician Profiles • Opportunity • Call Scheduling • Event Planning Profiles Management • Physicians • Account & Contact • Campaign • Key Account Affiliations • Business & Account Calls Management Management Plans • License Tracking • Product Detailing • Message Planning • Account • Sales Objectives • Best Call Times • Samples Drop • Content Delivery Affiliations • Reach & Frequency Reporting • Influence Networks • Response • Formulary Targets • Samples Tracking Tracking • Key Opinion Management Leaders • Product Revenue & • Route Planning Ratings • Product Revenue & Ratings • Asset Tracking Integrated Analytics & Reporting 4
  • 5. Oracle Mobile A Different Kind of Mobile Application Simple, Intuitive UI Task-Focused Approach: User-centric Increased User Adoption A mobile application designed to help users collaborate with colleagues and customers, complete frequent tasks, and close deals more quickly while on the road
  • 6. Oracle iSales for Life Sciences 6
  • 7. iSales is the Next Generation of Mobility • Enhanced User Experience • UI optimized for the iPad, iPhone, & Blackberry • Instant-on • Full disconnected support • Multi-media detailing with finger notation • Built in signature capture for samples • Fast to Configure and Deploy • Simple browser-based configuration supports custom: attributes, objects & client-side logic • Downloadable from iStore
  • 8. Oracle iSales for Life Sciences Empowering Life Sciences Sales Reps 1. Plan the Day 2. Prepare a Visit 3. Setup a Sample Drop 5.Deliver full Detail 6. Complete Call report 4. Get Sample Signature Presentation
  • 9. Oracle iSales for Life Sciences Functional Overview
  • 10. Accounts and Contact Management • Standard Account and Contact profile information • Best Call times • State licenses • Addresses information • Call history • View, edit activities via native address book
  • 11. Activity Management • Schedule calls & view call details • View, edit activities via native calendar • Select contact for a call • Select products during the call • View, add and delete Product Details • Show priority of product details during the call
  • 12. Sampling • Manage Promotional Items with allocations • Signature capture • View samples dropped and lot numbers • Validate license, etc. • Ability to detail products during a call. • Change the contact at the last minute before getting the signature
  • 13. eDetailing • Multiple Message Plans – restricted by user • Full screen support • All multimedia content supported by device • Mark-up screen & capture audience feedback • Trigger disclosure during detailing & signature pop-up • Capture Detailing Activity start/end-time • Capture feedback for Closed Loop Marketing
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31. iSales Provides a Full Offline Solution • Data stored locally on the device • Available without a network • Local access means fast application response • Synchronization not caching • Ensures user can view and edit all the data they need • Automatically synchronizes in background
  • 32. iSales Supports Native Applications on the Fastest Growing Mobile Platforms • Clients • iPad • iPhone • Blackberry • Android Tablet • Android Phone • Systems • CRMOD • Siebel 8.1
  • 33. Next Generation Mobile Smart Phone • Extensibility (UI and Objects) • Native PIM Integration • Touch/Click-2-Call,Email, Map • Automatic Interaction Capture • Location aware with GPS integration • Bi-directional sync of Contacts & Calendars • Integration with External Services (news feeds) • Read/Write access to key objects • Contacts, Calendar, Tasks • Customers, Leads, Opportunity, Notes, Interactions • Alerts