Oracle Crm On Demand I Sales4 Life Science


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Oracle Crm On Demand I Sales4 Life Science

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  2. 2. <Insert Picture Here>Oracle iSales for Life SciencesOctober, 2011
  3. 3. The following is intended to outline our generalproduct direction. It is intended for informationpurposes only, and may not be incorporated into anycontract. It is not a commitment to deliver anymaterial, code, or functionality, and should not berelied upon in making purchasing decisions.The development, release, and timing of anyfeatures or functionality described for Oracle’sproducts remains at the sole discretion of Oracle. 3
  4. 4. CRM On Demand for Life Sciences Contact Account Business Call Planning & Campaigns & Management & Management Planning Reporting Events Targeting• Institution & Payer • Physician Profiles • Opportunity • Call Scheduling • Event Planning Profiles Management • Physicians • Account & Contact • Campaign • Key Account Affiliations • Business & Account Calls Management Management Plans • License Tracking • Product Detailing • Message Planning • Account • Sales Objectives • Best Call Times • Samples Drop • Content Delivery Affiliations • Reach & Frequency Reporting • Influence Networks • Response • Formulary Targets • Samples Tracking Tracking • Key Opinion Management Leaders• Product Revenue & • Route Planning Ratings • Product Revenue & Ratings • Asset Tracking Integrated Analytics & Reporting 4
  5. 5. Oracle Mobile A Different Kind of Mobile Application Simple, Intuitive UI Task-Focused Approach: User-centric Increased User AdoptionA mobile application designed to help users collaborate with colleagues and customers,complete frequent tasks, and close deals more quickly while on the road
  6. 6. Oracle iSales for Life Sciences 6
  7. 7. iSales is the Next Generation ofMobility• Enhanced User Experience • UI optimized for the iPad, iPhone, & Blackberry • Instant-on • Full disconnected support • Multi-media detailing with finger notation • Built in signature capture for samples• Fast to Configure and Deploy • Simple browser-based configuration supports custom: attributes, objects & client-side logic • Downloadable from iStore
  8. 8. Oracle iSales for Life SciencesEmpowering Life Sciences Sales Reps 1. Plan the Day 2. Prepare a Visit 3. Setup a Sample Drop 5.Deliver full Detail6. Complete Call report 4. Get Sample Signature Presentation
  9. 9. Oracle iSales for Life SciencesFunctional Overview
  10. 10. Accounts and Contact Management• Standard Account and Contact profile information• Best Call times• State licenses• Addresses information• Call history• View, edit activities via native address book
  11. 11. Activity Management• Schedule calls & view call details• View, edit activities via native calendar• Select contact for a call• Select products during the call• View, add and delete Product Details• Show priority of product details during the call
  12. 12. Sampling• Manage Promotional Items with allocations• Signature capture• View samples dropped and lot numbers• Validate license, etc.• Ability to detail products during a call.• Change the contact at the last minute before getting the signature
  13. 13. eDetailing• Multiple Message Plans – restricted by user• Full screen support• All multimedia content supported by device• Mark-up screen & capture audience feedback• Trigger disclosure during detailing & signature pop-up• Capture Detailing Activity start/end-time• Capture feedback for Closed Loop Marketing
  14. 14. iSales Provides a Full Offline Solution• Data stored locally on the device • Available without a network • Local access means fast application response• Synchronization not caching • Ensures user can view and edit all the data they need• Automatically synchronizes in background
  15. 15. iSales Supports Native Applications on theFastest Growing Mobile Platforms• Clients • iPad • iPhone • Blackberry • Android Tablet • Android Phone• Systems • CRMOD • Siebel 8.1
  16. 16. Next Generation Mobile Smart Phone• Extensibility (UI and Objects)• Native PIM Integration• Touch/Click-2-Call,Email, Map• Automatic Interaction Capture• Location aware with GPS integration• Bi-directional sync of Contacts & Calendars• Integration with External Services (news feeds)• Read/Write access to key objects • Contacts, Calendar, Tasks • Customers, Leads, Opportunity, Notes, Interactions • Alerts