1. Clute institute
The 2013 Key West International Academic Conference

2. Topics
Introduction Key Trends Conclusion
Purpose of
the Study and Main issue
background
Characteristic
Definition of Servant
leadership
Created by Dr. O. Guillaume

3. Introduction
Servant Leadership (SL)
has been in the forefront of Leadership in the
business theory for years.
21st century must
deal with problems
of:
Servant Leadership is in
the mist of business today.
This study will apply the theories of Servant Leadership to the
Global uncertainty, chaos, innovation, change, dynamism,
Servant leadership takes flux, speed, interconnectedness, and complexity
concerns of outsourcing, internet-related business and the
trends associated with the Baby Boomer generation.
many forms, some outside
corporate boardroom and
office
The benefits of practicing
servant leadership
becomes a critical success
factor in any business
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4. Purpose of the Study and
Background
The aim of this study was to examine Servant-Leaderships trends
that have an impact on today’s business.
Few studies describe the practice of servant leadership within
businesses today.
Given these opportunities of significant research, the need for this
study was evident.
This study also exposed the 10 characteristics of servant
leadership developed by Greenleaf and Spears.
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Guillaume

5. Characteristic of Servant
Leadership
•servant leaders clarified a group by listening receptively to what is being
Listening said
•servant leaders strived to understand and empathize with others
Empathy
•:servant leaders had the potential for healing self and others
Healing
•servant leadership was strengthened by general awareness, and
Awareness especially self-awareness
•servant leaders relied upon persuasion, rather than positional authority, in
Persuasion making decisions within an organization
•servant leaders sought to nurture their abilities to dream numerous
Conceptualization dreams;
•servant leaders could foresee the likely outcome of a situation in the future
Foresight
•servant leaders’ ultimate commitment was to serve the needs of others;
Stewardship
•servant leaders were deeply committed to the personal, professional, and
Commitment spiritual growth of every individual within the institution; and
•servant leaders sought to identify means of building community among
Building Community those who work within a given institution
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6. Main Issues
How businesses
today influence How do business
• 1- Outsourcing, trends perceive
2- Internet- servant
leadership and servant leadership
Related the selected factors?
Business, 3- business trends?
Baby Boomer
The researchers What do servant
Generationidentify
seek to leaders observe
and analyze the and practice with
following three the selected
major businesses business trends?
trends
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7. Key Trends-
Outsourcing
Trends
Servant Internet-Related
Business:
Leadershi Technology
p Trends
Demographic Trends: Baby
Boomers
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8. Outsourcing Trends
Outsourcing is one of the primary tools that companies keep to stay competitive that has become a financial leverage
tool
 Servant Leadership is then, today, and
beyond
 Business Process Outsourcing (BPO)
 Knowledge Process Outsourcing (KPO)
 Legal Process Outsourcing (LPO)
 Cost and Service Focus on Solution (CSFS)
 Servant Leaders Focus on Transformation
(SLFT)
 People-Based Outsourcing and Service (PBOS)
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Guillaume

9. Internet-Related Business: Technology
Trends
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Guillaume

10. Demographic Trends: Baby
Boomers
The servant-
The generational leaders approach
Birth rate,
The generational change and to business
Ethnicity, Life People who want
change and demographic should facilitate
Expectancy, and The issue of a more complete
demographic trends course will the baby
Generational economic and view of their
trends class help you get a boomers and,
groups (such as political fabric of surrounding
seeks to handle on the gen X, and
Baby Boomers, our society environment, and
demystify how underlying beyond to the
Gen X and so the larger region.
issues like; patterns of our service of the
forth)
changing world growing more
population.
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Guillaume

11. Conclusion
The illiterate of the 21st century will not be those who cannot read and write, but those who cannot
learn, unlearn, and relearn” (Starke, Christ-Based Leadership, 2005, p.11).
The leader should understand the interaction between the organization’s operational practices and
the results generated by those practices.
The purpose of SL for future research is not to change how researchers currently approach the
topic, but to offer alternatives to make research more effective.
The goal is to provide new knowledge and offer alternative views to Servant Leadership trends.
Because of all the outsourcing, many employees feel like they are not really part of an organization.
Leaders of a company, organization or team, professional, or colleague, one of the best things we
can do today is create the feeling of reciprocity between the organization and the individuals.
Created by Dr. O.
Guillaume

12. References
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12
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Servant Leadership. Retrieved February 19, 2011 from
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Greenleaf, R. K. (1977). Servant leadership: A Journey into the nature of legitimate power and
greatness. Mahwah, NJ. Paulist press
Created by Dr. O.
Guillaume

13. References
Greenleaf, R. K. (1978, November). The leadership crisis: A message for college and university faculty. Humanitas:
Journal of the Institute of Man, 14, 3. Pittsburg, PA: Dusquesne University Press.
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Created by Dr.
50-55.
Guillaume

14. References
Shank, G. (2002). Qualitative Research. A Personal Skills Aproach. New Jersey: Merrill Prentice
Hall.
Spears, L., (2004). Practicing Servant-Leadership, Leader-to-Leader, 34, Fall 2004. 825. Retrieved
from, from ProQuest database.
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models to become an effective leader. Minneapolis, MN: Bethany House.
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Guillaume

15. Questions/Answers
Created by Dr. O.
Guillaume