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(2004.3) (PROFILE OF INFORMAL SECTOR) 
__________________________________________________________________________ 
MEDIA RELEASE FOR RELEASE ON: 2004-02-11 
___________________________________________________________________________ 
SIZE, STRUCTURE AND PROFILE OF THE INFORMAL RETAIL SECTOR IN 
SOUTH AFRICA 
The informal retail sector in South Africa is increasingly being acknowledged by 
manufacturers and wholesalers as an important delivery channel of goods to consumers. A 
report compiled by Prof André Ligthelm of the Bureau of Market Research (BMR) of Unisa 
on the characteristics of the informal retail sector, estimated the share of informal trade sector 
at approximately R32 billion in 2002. This represents approximately 10 % of retail trade 
sales in South Africa. 
In contrast with the oftenly expressed notion that the informal and formal sector operates as 
two separate ‘economies’ with limited linkages, the study finds considerable linkages 
between these two sectors. Linkages are manifested in various ways through, inter alia, 
increased product delivery to informal retailers, promotion sales available to them and even 
the availability of supplier credit to especially township general dealers. The linkages 
contribute considerably to the survival potential of small informal retailers especially due to 
the availability of merchandise at more affordable prices, which in essence, allows them to 
continue with their trading businesses (the lack of trading stock is often reported as the single 
most serious problem encountered by informal retailers). 
MORE……
(2) 
(2004.3) (PROFILE OF INFORMAL SECTOR) 
Table 1 shows the type of support received by informal township retailers from suppliers. 
Almost nine in every ten informal retailers received deliveries of merchandise. Other types 
of support include promotion material, signboards, shop equipment, discount prices and 
credit. 
TABLE 1 
TYPE OF SUPPORT RECEIVED FROM SUPPLIERS 
Spaza/tuck 
shop 
Hawker/ 
street vendor 
General dealer 
Type of support in township 
% % % 
Deliveries 87,9 86,7 89,6 
Promotion material 60,8 21,1 53,7 
Name on signboard 48,6 4,4 62,7 
Shop equipment 32,1 16,7 43,3 
Discount prices 19,0 17,8 34,3 
Credit 8,6 0,0 13,4 
The picture emerging from the research depicts a continuum of informal retailers ranging 
from fairly developed businesses to enterprises purely established for household survival 
purposes. This wide array of informal retailers creates an excellent foundation for advancing 
entrepreneurship and allowing some of the businesses to gradually upgrade to more formal 
business structures. At the same time, it should be noted that a large percentage of informal 
businesses were established in a nonlucrative business environment and are therefore 
operating at a bare survival level. 
MORE……
(3) 
(2004.3) (PROFILE OF INFORMAL SECTOR) 
This continuum of fairly established to survivalist businesses is clearly identifiable by type of 
business. The following three types were identified in the study, namely township general 
dealers, spaza shops and hawkers. Township general dealers seem to be far more established 
than hawkers. Spaza shops occupy more or less a middle position. Figure 1 shows the 
response to the question ‘Will you accept a job in the formal sector if offered today?’ 
Interesting to note that more than a third (36,6 %) of hawkers perceived their business 
endeavour as a permanent career path. The figure for township general dealers is 76,8 % and 
for spaza owners 57,2 %. 
FIGURE 1 
PERCENTAGE OF OWNERS WHO WOULD NOT ACCEPT A JOB IN THE 
FORMAL SECTOR 
76.8 
57.2 
36.6 
0 20 40 60 80 100 
Hawker/street 
vendor 
Spaza shop 
General dealer 
Percentage 
The relative stability in the informal trade sector is also confirmed by the survival rate of 
various types of businesses. The percentage of retailers in operation for longer than five 
years are: 
MORE……
(4) 
(2004.3) (PROFILE OF INFORMAL SECTOR) 
• General dealers : 63,7 % 
• Spaza shops : 36,0 % 
• Hawkers/street vendors : 19,0 % 
SIZE, STRUCTURE AND PROFILE OF THE INFORMAL RETAIL SECTOR IN 
SOUTH AFRICA (Research Report no 323) was compiled by Prof André Ligthelm of the 
Bureau of Market Research. The report of 90 pages is obtainable from the BMR, P O Box 
392, Unisa, 0003. 
END 
Date of release: 2004-02-11 
___________________________________________________________________________ 
Professional enquiries: Other enquiries 
Prof AA Ligthelm Mrs M Lamb 
Bureau of Market Research Bureau of Market Research 
University of South Africa University of South Africa 
PO Box 392 P O Box 392 
UNISA UNISA 
0003 0003 
Tel (012) 429-3151 Tel (012) 429-3070 
Fax (012) 429-3170 Fax (012) 429-3170 
E-mail: ligthaa@unisa.ac.za E-mail: lambm@unisa.ac.za

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Press323

  • 1. (1) (2004.3) (PROFILE OF INFORMAL SECTOR) __________________________________________________________________________ MEDIA RELEASE FOR RELEASE ON: 2004-02-11 ___________________________________________________________________________ SIZE, STRUCTURE AND PROFILE OF THE INFORMAL RETAIL SECTOR IN SOUTH AFRICA The informal retail sector in South Africa is increasingly being acknowledged by manufacturers and wholesalers as an important delivery channel of goods to consumers. A report compiled by Prof André Ligthelm of the Bureau of Market Research (BMR) of Unisa on the characteristics of the informal retail sector, estimated the share of informal trade sector at approximately R32 billion in 2002. This represents approximately 10 % of retail trade sales in South Africa. In contrast with the oftenly expressed notion that the informal and formal sector operates as two separate ‘economies’ with limited linkages, the study finds considerable linkages between these two sectors. Linkages are manifested in various ways through, inter alia, increased product delivery to informal retailers, promotion sales available to them and even the availability of supplier credit to especially township general dealers. The linkages contribute considerably to the survival potential of small informal retailers especially due to the availability of merchandise at more affordable prices, which in essence, allows them to continue with their trading businesses (the lack of trading stock is often reported as the single most serious problem encountered by informal retailers). MORE……
  • 2. (2) (2004.3) (PROFILE OF INFORMAL SECTOR) Table 1 shows the type of support received by informal township retailers from suppliers. Almost nine in every ten informal retailers received deliveries of merchandise. Other types of support include promotion material, signboards, shop equipment, discount prices and credit. TABLE 1 TYPE OF SUPPORT RECEIVED FROM SUPPLIERS Spaza/tuck shop Hawker/ street vendor General dealer Type of support in township % % % Deliveries 87,9 86,7 89,6 Promotion material 60,8 21,1 53,7 Name on signboard 48,6 4,4 62,7 Shop equipment 32,1 16,7 43,3 Discount prices 19,0 17,8 34,3 Credit 8,6 0,0 13,4 The picture emerging from the research depicts a continuum of informal retailers ranging from fairly developed businesses to enterprises purely established for household survival purposes. This wide array of informal retailers creates an excellent foundation for advancing entrepreneurship and allowing some of the businesses to gradually upgrade to more formal business structures. At the same time, it should be noted that a large percentage of informal businesses were established in a nonlucrative business environment and are therefore operating at a bare survival level. MORE……
  • 3. (3) (2004.3) (PROFILE OF INFORMAL SECTOR) This continuum of fairly established to survivalist businesses is clearly identifiable by type of business. The following three types were identified in the study, namely township general dealers, spaza shops and hawkers. Township general dealers seem to be far more established than hawkers. Spaza shops occupy more or less a middle position. Figure 1 shows the response to the question ‘Will you accept a job in the formal sector if offered today?’ Interesting to note that more than a third (36,6 %) of hawkers perceived their business endeavour as a permanent career path. The figure for township general dealers is 76,8 % and for spaza owners 57,2 %. FIGURE 1 PERCENTAGE OF OWNERS WHO WOULD NOT ACCEPT A JOB IN THE FORMAL SECTOR 76.8 57.2 36.6 0 20 40 60 80 100 Hawker/street vendor Spaza shop General dealer Percentage The relative stability in the informal trade sector is also confirmed by the survival rate of various types of businesses. The percentage of retailers in operation for longer than five years are: MORE……
  • 4. (4) (2004.3) (PROFILE OF INFORMAL SECTOR) • General dealers : 63,7 % • Spaza shops : 36,0 % • Hawkers/street vendors : 19,0 % SIZE, STRUCTURE AND PROFILE OF THE INFORMAL RETAIL SECTOR IN SOUTH AFRICA (Research Report no 323) was compiled by Prof André Ligthelm of the Bureau of Market Research. The report of 90 pages is obtainable from the BMR, P O Box 392, Unisa, 0003. END Date of release: 2004-02-11 ___________________________________________________________________________ Professional enquiries: Other enquiries Prof AA Ligthelm Mrs M Lamb Bureau of Market Research Bureau of Market Research University of South Africa University of South Africa PO Box 392 P O Box 392 UNISA UNISA 0003 0003 Tel (012) 429-3151 Tel (012) 429-3070 Fax (012) 429-3170 Fax (012) 429-3170 E-mail: ligthaa@unisa.ac.za E-mail: lambm@unisa.ac.za