A professional guide is in varying degrees a business person – often freelance , sometimes employee, a travel industry representative , a public relations representative for his or her site, city , region , and country – as well as an educator , an entertainer , and a public speaker , among other roles.
- (Kathleen Lingle Pond , The Professional Guide , New York , 1993)
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Tour guiding.pptx
1. Tour Guiding
By – Dr. Arunesh Parashar, Associate Professor
Head of Department, Department of Tourism Management
Dev Sanskriti Vishwavidyalaya, Haridwar
4. Culture
Factors that makes a destination
Social
Attraction
Spirituality
History and
it’s
importance
Society
Geography
Tour
Guide
5. Tour Guide vs Tour Escort
An escort is supposed to
perform the role of an
accompanying manager to
a subject expert. He/ She
escort is responsible for
the entire group during the
journey and at the
destination.
A professional guide is in
varying degrees a
business person – often
freelance , sometimes
employee, a travel
industry representative , a
public relations
representative for his or
her site, city , region , and
country – as well as an
educator , an entertainer ,
and a public speaker ,
among other roles.
6. TOUR GUIDE
1
2
3
4
Importance of
Information
Importance of
Real Story
Importance of
Mythology, Tourism
and Hospitality
(Spiritual Insights).
Importance of
Holistic View
5
6
7
Importance of
Tangible and
Intangible Insights
Importance of
Guide and
Popular Culture
(Cultural
Industry)
Importance of
Holistic, Tourism
and Hospitality
(Spiritual Insights)
7. Guiding Techniques
1. Physical appearance and lively character
2.Tour guide behaviour contributes to the country’s image
3. DON’T PANIC ; KEEP COOL & CALM
4. Obey the laws , regulations , customs and traditions of your country and
encourage your clients to do the same.
5. Avoid making negative judgements.
6. Make sure that equal attention is given to all clients and not only to young ,
wealthy or attractive persons.
7. Answer questions with care , honesty and politeness.
8. Admit your ignorance rather than give misleading information or lying.
9. Avoid discussing your personal problems with clients.
10. Avoid accompanying tourists to restricted areas and places of which
respectable people disapprove
11. Never ask for gifts or tips.
8. Need and Significance of Tour Guide
1 Transfers Society Behaviour
2 Knowledge
3 Sentiments
4 Communication (Verbal, Non- verbal,
Question – handling, Feel, Short and
precise)
5 Increase in Economy and Employment
6 Eco – friendly guides, Heritage guides,
Museum Guides, Spiritual guides etc.
11. Civilisation manifests
culture in the physical
form through arts,
literature, life pattern,
architecture, etc.
Culture denotes the
ideas, customs, social
outlook, and actions of
a particular society.
History is a
chronological record
of important events.
12. TOUR
GUIDE
G – Greatness & Gratitude
U – Unique & Unbaised
I – Innovation & Information
D – Determination & Dedication
E- Every time improvement process
Therefore, “GUIDE = Anubhav + Anubhavo ki abhivyakti”