Donna L Hall has over 20 years of experience as a Business Analyst, primarily focused on the Defense Medical Logistics Standard Support system. She has a Master's degree in Health Administration/Informatics and a Bachelor's degree in Business Management. Currently she works as a Senior Consultant, where her responsibilities include developing software applications, gathering requirements, generating training documents, and assisting sites with equipment issues.

1. Donna L Hall
Frederick, Maryland 21703; email to: donnahall1@comcast.net
Summary of Qualifications & Background
I possess years ofexperienceas a BusinessAnalyst(BA)in various commercial industries and in theDODmedical
community. I possess a master’s degreein Health Administration/Informatics (MHA/INF)and a bachelor’s degreein
Business Management/Management (BSB/M). I enjoylearningand trainingin unknownareas ofinterestfor
continuous personalimprovementand educationsustainment.
My background is extensive – I havecertification in CompTIASecurity+,Tier1 and Tier3 Helpdeskexperience,
Experienceas a BAincludes SystemDesign LifeCycle (SDLC) experiencegatheringrequirements and 16 years
experiencein theDefenseMedical Logistics Standard Support(DMLSS)Automated Information System(AIS). and
DOD medical logistic operations,includingFacilityManagement(FM),ContractManagement(CM),Inventory
Management(IM), and Customer,status respectively.Personal futuregoal is to learn programlanguagesuchas SQL to
become completelywell-rounded and adverseas a Business Systems Analyst..Extensiveexperiencein commercial
manufacturing,manufacturingschedulingexperience(certified MRP Planner).
Professional Experience
Longview InternationalTechnologySolutions,Reston,VA January2014 -present
Senior Consultant
 Responsibleforthedevelopmentof various softwareapplications and interfaces fortheDMLSS Emerging
Requirements contract.
 Responsibleforgatheringrequirements fromthe Uniformed Services UniversityofHealth Sciences (USUHS)
and theArmed Forces RadiobiologyResearch Institute(AFRRI)located on thecampus of theWalterReed
National MilitaryMedical Center(WRMMC)located in Bethesda,MDfor the onsetof equipmentand facility
managementusingDMLSS.
 Generated trainingdocuments and acted as thetrainerforsite personnel responsibleformaintaining
biomedical equipment.
 Trained personnel on how toplan,coordinateand directoperations foreffectivemaintenanceand repair,
equipmentsafetyand use,and for trackingequipment.
 Responsibletoassistsites with equipmentissues and toassistmanagementteams with systemissues after
deploymentand training.
 Responsibleforassistingwith thedevelopmentof an automated interfaceforthe MarineCorp’s Standard
Accounting Budgetingand ReportingSystem(SABRS)and DMLSS.
 Responsibleforgeneratingtrainingdocuments forthedeploymentof the SABRS interfacetothe MarineCorp.
 Responsibleforparticipatingin Summitand JointApplicationDevelopmentWorkingGroup (JADWG)
meetings to gatherimportantissues,agreements and actions discussed and generatedocumentation for
distribution toattendees.
 Maintainingcurrentknowledgeofrelevanttechnologies and subjectareas.
Tec-Masters,Inc.,Lawton,OK September 2013 - January2014
Functional Analyst
 The Defense Medical Logistics Standard Support (DMLSS) system is the AIS and the DODs Accountable
Property Book system. Responsible for ensuring that all applicable equipment records have the DMLSS-
EM Virtual Item Unique Identification (IUID) local number applied to the equipment record in the
system.
 Working as a Functional Analyst for the BUMED Program Management Office (BUMED-PMO) from the
Navy Medical Logistics Command (NMLC) located at Fort Detrick, MD. The program is hosted by the
Defense Logistics Agency (DLA) and the Defense Logistics Information Service (DLIS). The IUID
Registry is the authoritative repository for all DOD IUID data.
 Maintain the Navy point of contact list, appointment letters, System Authorization Access Request –
Navy (SAAR-N) forms, and other applicable documents to support BUMED-PMO functions.

2.  Develop step-by-step technical guidance on equipment procurement and property accounting topics.
 Provide user training support at the Naval Medical Logistics Command (NMLC) and at other designated
off-site training facilities.
 Deploy AIT End User Device (EUD) to customers and work with NMLC customers to identify and
implement AIS/AIT/IT integration requirements to support personal property accounting, tracking and
inventory management programs.
 Provide onsite training on the integrated use of the AIS and AIT EUD.
 Provide onsite or remote customer service support including just-in-time training.
 Coordinate timely processing of forwarded trouble tickets and initiate and track system change requests
(SCR).
Tessada & Associates, Inc, Springfield, Virginia December 2012 - September 2013
DatabaseSustainment Specialist
 DefenseMedical Logistics Standard Support(DMLSS)System,FacilityManagement(FM)Database
SustainmentSpecialist(DSS)in supportofthe United States Army Medical Research and Materiel Command –
Headquarters (MRMC-HQ),located atFort Detrick, MD. ProvidingFM DSS supportservices relatingtonew
construction,upgrade,maintenance,and repairofvarious medical research facilities,includingrelated
infrastructuresystems.
General Dynamics Information Technology, Fairfax, Virginia Oct 2005 -Sep 2011
Principal BusinessAnalyst
 Supportfor the JointMedical Logistics FunctionalDevelopmentCenter(JMLFDC), located atFort Detrick,
Maryland,workingas a Senior Business SystemFunctionalAnalyst.
 Workingknowledgeof computeroperations,and medical logistic business practices.
 Team member of theDHSS Tier-Three-Supporthelpdeskand amresponsibleforprovidingdirectsupportfor
all worldwidemilitaryservicepersonnel as directed bytheOffice of the Secretaryof Defense, TRICARE
ManagementActivity(OSD[TMA]).
 Analyzebusiness practices tointerpretintosystemrequirements for systemlogic and softwaredevelopment,
architectdesign,data specificationsforcomplianceand functional use.
 Responsibleforworkingwith otherexternal DODagencies and businesstradingpartners forcoordinating
efforts for standardizationofprocesses thatassistin optimizingenterprisedata fortheestablishmentof
information relationships across otherDODsystems.
 Perform testingfor data patches,new builds,new functionality,new development,systemintegration,and
regression testingtoensurethatthe systemis functioningas designed and initiatecorrectiveactions when
necessary.
 Interactwith field functional users' worldwide,providingguidance,and supportforsystemfunctionality.
Analyzeuserneeds fordeterminingfunctional requirements forvarious projects.
 Perform functional allocations foridentification toidentifytasks and theirinter-relationships.
 Research,identify,and assistin formulation ofrecommendations fornecessaryresources fortaskexecution
and completion.
 Participated in developmentactivities fornew systems orupdates toexistingsystems meetingcustomerneeds.
 Wrote and updated projectdocumentation includingsystemproceduresand trainingmaterials.
 Participated in special projects as required.
 Maintainingcurrentknowledgeofrelevanttechnologies and subjectareas.
 POC for the GovernmentPurchaseCard (GPC)issues in themandated DODLogistics system -DMLSS. *Some
knowledgefor the Army's financial system-GFEBS.
 OnsiteTaskManager(TM),responsibleforadministrativereports and assurancethatoffsiteemployees (15)
complywith companypolicies,satisfycustomerexpectations,and meetcontractrequirements.

3. Anteon Corporation, Fairfax, Virginia Oct 2000 -Sep 2005
BusinessAnalyst
 Workingremotely for this DODentity *Provided both Tier 2 and 3 Functional supporttofield and deployment
team users.
 Documented updates forhelpdesksystems -Remedy and ManageNow
 Generated SystemChangeRequests (SCRs),TroubleProblemReports (TPRs)and Trouble IncidentReports
(TIPs) to report problems for data patches deployed remotelyto site servers.
 Provided guidanceand trainingtoNavydeploymentteam located atthe Naval Medical InformationManagement
Center (NMIMC) when assigned toworkatFt DetrickHelp Desk for additional training(train-the-trainer).
Sherikon, Inc, Chantilly, Virginia Sep 1997 -Sep 2000
SystemDeployer
 Governmentcontractorfor NavyMedicine,operatingfromthe Naval Medical Information Management
Center (NMIMC) in Bethesda,MD.
 Lead deployerand trainerfor the deploymentof hardwareand softwarefortheDOD mandated useof the
DMLSS system.
 Deployed DMLSS worldwideto NavyMedical TreatmentFacilities (MTFs).Responsiblefordeployment
coordination efforts tomeet and automateDODbusiness practices.
 Reviewed,analyzed,and modified legacysystems forencoding,testing,debuggingand installing.
 Workingremotely, with site personnel,via telecomand email months priorto deployments forcoordinating
the deploymentand trainingin a classroomenvironmentattheMTF.
 Gatheringdata fromlegacysystems for data conversions anddata analysis.
 Whileon site, duringdeployments,worked with uppermanagementand executivesteeringcommittees tore-
engineerbusiness practices frommanual toautomated processesand toreplaceexistinglegacyautomation.
 Provided on-the-job trainingforsitepersonnel and responsibleforgeneration and maintainingtraining
documentation fornew processes re-engineered.
 Y2Kevaluation ofNavymedical legacysystem– MICROMICS.
Education
 University of Phoenix
o Columbia,MD campus: Master of Health Administration/Informatics,GPA3.85 Jul 2010 -Mar 2012
o Rockville,MD campus: Bachelor of Business Management/Management,GPA3.64 May 2006 -Mar2010
 Abbie Business Institute, Frederick, MD Jun 1997 -Aug 1997
o Associateof WindowsNT
 Hagerstown Junior College,Hagerstown,MD
o BusinessManagement,associatedegree studies
 North Hagerstown High School, Hagerstown, MD Sep 1966 -Jun 1970
o High school diploma general studies
Additional Information
 Certifications:
o Prometric: CompTIASecurity+ v.2008 -Comp TIA Career ID #COMP001008835050
o RohrIndustries,Chula Vista,CA:Materiel Requirements Planning(MRP)
 References:
o Business -availableupon request
o Personal – availableupon request