This one-page brief highlights the most pertinent information for internal Finance Organizations from a 2015 Forrester Consulting Study. The DocuSign-commissioned study explores the quickly emerging realm of Digital Transaction Management (DTM). Some 400 business leaders across the planet were surveyed about their own document-intensive processes and how they select and manage technologies. It also covers what they see as the biggest risks of not evolving. To read the entire study “Digital Transforms The Game of Business: Digital Transaction Management Emerging as Key Solution.” go here: http://dtm.docusign.com/forrester?jumpid=slideshare-forrester-52015

1. QUICK GUIDE FOR FINANCE
Forrester Consulting 2015 Study
“Digital
Transforms
the
Game
of
Business:
Digital
Transaction
Management
Emerging
as
Key
Solution.”
The
new
study
from
Forrester
Consulting
is
only
14
pages
long.
But
to
help
you
quickly
get
an
idea
of
the
4,273
words
it
contains,
we’ve
created
this
one
page
guide
on
how
the
findings
apply
to
your
line
of
work.
Scan,
consider,
and
then
download
the
entire
DocuSign
commissioned
study.
About
DocuSign:
DocuSign
®
is
the
Global
Standard
for
Digital
Transaction
Management™.
DocuSign
accelerates
transactions
to
increase
speed
to
results,
reduce
costs,
and
delight
customers
with
the
easiest,
fastest,
most
secure
global
network
for
sending,
signing,
tracking,
and
storing
documents
in
the
cloud.
TOPIC
STUDY
REPORTS…
DOCUSIGN
ADDS…
IS
DIGITAL
TRANSACTION
MANAGEMENT
(DTM)
REALLY
THAT
IMPORTANT?
More
than
3/4
of
your
surveyed
peers
say
“Yes.”
“…most
firms
have
a
relatively
high
rate
of
digital
automation
in
current
processes.
But
they
still
view
30%
to
42%
of
their
processes
as
being
poorly
digitized.”
Hundreds
of
Finance
departments
of
all
sizes
are
already
actively
using
DTM
to
streamline
their
operations
and
provide
100%
audit
compliant
document
creation
and
management.
WHAT’S
THE
RISK
OF
IGNORING
THIS?
Ninety-­‐eight
percent
of
companies
reported
some
revenue
impact
of
poor
transaction
management.
Revenue
hits
come
in
the
form
of
lost
deals,
prospects
that
abandon
onboarding
processes,
disjointed
experiences
that
create
poor
customer
satisfaction,
and
lost
business
due
to
the
lack
of
self-­‐service
and
direct-­‐to-­‐consumer
digital
platforms.
A
recent
survey
revealed
that
“68%
of
respondents
believe
businesses
that
continue
to
run
at
the
speed
of
paper
will
become
more
and
more
uncompetitive.”
SOURCE:
AIIM
Research
Market
Intelligence
“Paper
Wars
2014
–
Update
from
the
Battlefield”
11/14.
WHAT
CAN
DTM
DO
FOR
YOU?
50%
of
respondents
identified
human
error
as
the
top
issue
encountered
with
their
analog
processes.
Additional
issues
included:
• Cumbersome
paper-­‐oriented
document
management
(44%)
• Collecting
and
managing
documents
from
multiple
sources
(42%)
• Administering
and
controlling
documents
over
time
(39%)
As
their
second
concern,
more
than
a
third
ranked
improving
security
and
compliance
with
clearer
tracking
and
monitoring
of
documents
and
approvals.
DTM
can
help
you
empower
your
internal
clients
and
improve
the
speed
of
invoice
processing
while
still
securely
protecting
confidential
information
with
industry-­‐leading
standards
of
enforceability
and
multiple
levels
of
authentication.
On
average,
DocuSign
finance
users
enjoy
a
75%
cost
reduction
per
compensation
adjustment.
99%
NIGO
reduction
for
invoice
approvals,
travel
requests.
(Intellicap
finding)
Paper-­‐free
processes
can
help
your
Finance
department
optimize
creation
and
management
of:
• Invoices
&
Inventory
Sign
Off
• Expense
Reporting
• Policy
Management
and
Regulatory
Compliance/Audit
Sign
Off
• Asset
Transfer/Retirement
WHAT
HAS
DTM
DONE
FOR
OTHERS?
“…we
had
a
distributor
and
an
OEM
for
a
process,
it
was
taking
65
days,
and
we
got
that
cycle
time
down
to
6
hours.
So
cycle
time
is
huge
and
people
are
more
productive.”
—
Senior
director
at
a
US-­‐based
computer
software,
hardware
and
consumer
electronics
organization
“The
introduction
of
DocuSign
into
our
collections
process
significantly
improved
DSO.”
LinkedIn
WHAT
ARE
THE
ROADBLOCKS?
Respondents
ranked
security
as
by
far
the
top
concern
when
considering
adopting
and
growing
a
DTM
solution
—
81%
of
respondents
ranked
security
among
their
top
three
concerns.
DocuSign
meets
or
exceeds
the
most
stringent
US,
EU,
and
global
security
standards.
No
other
DTM
company
can
match
the
Bank
Grade
Security,
Carrier
Grade
Availability
and
operations
investments
DocuSign
has
made—and
third-­‐
party
audit
reports
back
it
up.
Find
out
more
here.
TO
WHOM
DO
YOU
DISCUSS
THIS
IN
YOUR
ORG?
Respondents
reported
that
67%
of
the
time,
IT
is
primarily
responsible
for
selecting
DTM
tools
and
technologies,
followed
by
finance
(16%).
Here’s
some
compelling
information
to
help
sway
your
leadership
and
IT
department.
ROI
Impact
Report
WHO
WAS
INVOLVED:
400
business
leaders
of
companies
with
500+
employees
from
around
the
world
weighed
in.
All
with
responsibilities
for
document-­‐intensive
business
processes
and
selecting
and
managing
transactional
technologies.
WHAT
IS
DTM:
Digital
transaction
management
(DTM)
is
defined
as
“a
new
category
of
cloud
services
designed
to
digitally
manage
document-­‐based
transactions.
DTM
removes
the
friction
inherent
in
transactions
that
involve
people,
documents,
and
data
to
create
faster,
easier,
more
convenient,
and
secure
processes.”
About
DocuSign:
DocuSign
®
is
The
Global
Standard
for
Digital
Transaction
Management
®
.
DocuSign
accelerates
transactions
to
increase
speed
to
results,
reduce
costs,
and
delight
customers
with
the
easiest,
fastest,
most
secure
global
network
for
sending,
signing,
tracking,
and
storing
documents
in
the
cloud.
For
U.S.
inquiries:
toll
free
866.219.4318
|
docusign.com
For
EMEA
inquiries:
phone
+44
203
510
6500
|
email
emea@docusign.com
|
docusign.co.uk
Copyright
©
2003-­‐2015
DocuSign,
Inc.
All
rights
reserved.
DocuSign,
the
DocuSign
logo,
“The
Global
Leader
in
Digital
Transaction
Management”,
“Close
it
in
the
Cloud”,
SecureFields,
Stick-­‐eTabs,
PowerForms,
“The
fastest
way
to
get
a
signature”,
The
No-­‐Paper
logo,
Smart
Envelopes,
SmartNav,
“DocuSign
It!”,
“The
World
Works
Better
with
DocuSign”
and
ForceFields
are
trademarks
or
registered
trademarks
of
DocuSign,
Inc.
in
the
United
States
and
or
other
countries.
All
other
trademarks
and
registered
trademarks
are
the
property
of
their
respective
holders.