John and Mary is planning their next holiday. You're right there with them, helping them decide where to go next, with expert advice and tips. What if they can talk to you about their plans from the comfort of their home? There's a way to engage with clients anywhere. Instant Messaging is the fastest growing and most used communication channel! Everyone uses it all the time, for business and private conversations. Build IM into your business and start building loyalty with customers like never before.