2. Table of Contents
Executive Summary...............................................................................................................2
Project Vision.........................................................................................................................3
Project Purpose ....................................................................................................................4
Problem / Opportunity............................................................................................................4
Project Description.................................................................................................................4
Current Situation....................................................................................................................4
Key Stakeholders .................................................................................................................4
Project Scope........................................................................................................................5
Scope....................................................................................................................................5
Out of Scope.........................................................................................................................5
Project Objectives..................................................................................................................6
Terminology...........................................................................................................................7
Project Team.........................................................................................................................8
Project Stakeholders..............................................................................................................9
Risk Assessment.................................................................................................................10
Project Schedule.................................................................................................................12
Project Facilities and Resources..........................................................................................13
Project Budget.....................................................................................................................14
Equipment and Facilities......................................................................................................14
Operating Costs...................................................................................................................15
Labor Costs.........................................................................................................................15
Promotion and Communication............................................................................................16
Intellectual Property.............................................................................................................17
Offer and Approvals.............................................................................................................18
Offer....................................................................................................................................18
Approvals............................................................................................................................18
Project Charter Signoff ........................................................................................................18
References..........................................................................................................................19
INFRASTRUCTURE EASE PROJECT CHARTER PAGE 1
3. Section
Executive Summary
1
In today’s industry, network/system administrators lack an efficient way to manage servers and services needed by the
company while having high operating costs such as hardware upgrades, cooling systems, downtimes caused by
hardware failures, rental space, et c. Infrastructure Ease will attempt to solve this issue through virtualization of server,
services and the network.
DiVirt Inc.’s vision for Infrastructure Ease is to provide the client with a centralized hub that will allow the network/system
administrator to access, modify, and monitor the infrastructure of servers and services. Infrastructure Ease will provide
the client with a user friendly, easy to manage infrastructure layout consisting of both virtual and physical servers. By
virtualizing services needed by the company, DiVirt aims to reduce the amount of physical hardware needed, the space
required to accommodate the physical infrastructure along with reducing operating costs.
The services in the scope of Infrastructure Ease that will be provided in the final deliverable are as follows: Domain
Naming Services, Active Directory, File Transfer Protocol, Monitoring Services, Dynamic Host Configuration Protocol,
Physical Disk Redundancy, Apache Web Server, Microsoft Exchange Server, Print Services, Remote Desktop
Services, SharePoint, and a Database Service. The services that will be virtualized will be hosted on Microsoft Azure’s
server hosting service.
DiVirt Inc. consists of three students enrolled in the Information Technology Computer Systems major at SAIT. These
students include Phillip Duke (Hardware/Network Administrator), Yash Kapil (System/Security Administrator), and
David Vincent Villavicencio (Software/Database Administrator). As a team we felt that we should do a project that
reflects our skills and abilities in our field of IT. As a collective we feel that we have a strong understanding of server
service administration roles and will be able to deliver a solid infrastructure solution to our client.
The Stakeholder’s for this project include:
Project Managers – Phillip Duke, Yash Kapil, David Vincent Villavicencio
Client – SAIT
Performing Organization – DiVirt Inc.
Sponsors – Jason Fisher, Viktor Lyagutsky
With the approval of all parties involved Infrastructure Ease will be commenced on January 9, 2017. Progress reports
and other documentation will be recorded and regularly updated throughout the duration of the project which will be
completed on or before the date of April 8, 2017. The total estimated budget for this project including equipment and
facility costs, operating costs, and labor costs is: $53745.73
PROJECT CHARTER – [PROJECT NAME] PAGE 2
4. Section
Project Vision
2
Many businesses nowadays struggle with maintaining their networks efficiently. When Infrastructure Ease is completed
and fully functional it will provide the client with a user-friendly easy to manage infrastructure layout that uses virtualized
servers/services and reduces the amount of hardware required to provide services within the organization; this will
reduce cost and simplify the administration of server roles including: DNS, Active Directory, FTP, Web, E-mail, Print,
and RDS. Infrastructure Ease will also allow administrators to creating and manage projects with SharePoint.
PROJECT CHARTER – [PROJECT NAME] PAGE 3
5. Section
Project Purpose
3
As a project team DiVirt Inc. decided to come up with a solution that would solve the problem of virtualization in the IT
industry and create a centralized management system for the administrator to manage services within the company.
We chose to work with server services because as a whole we are all comfortable with configure servers but wanted
the challenge of linking multiple servers both physical and virtual hosting services and allowing them to communicate,
work together, and provide the project’s client with a more easily manageable administration hub. The administrator will
be able to manage all services as well as perform essential administration.
Infrastructure Ease will begin on January 9, 2016. A final product will be delivered on April 1, 2016. The final deliverable
will provide the project client administrator with a hybrid network consisting of physical and virtual servers hosting
services that will simplify administration roles.
Problem / Opportunity
Infrastructure Ease is aimed to solve the issue of inefficient server administration within the industry while lowering
operating costs.
Project Description
Infrastructure Ease will solve the problem addressed in the section above by virtualizing a number of server services in
order to save cost and space as well as simplifying the administration of these service and making them easier to
access/edit by centralizing them into one location.
Current Situation
Currently in the industry a significant amount of administrators aren’t provided with an infrastructure that allows them to
manage necessary servers/services efficiently. Also many organizations mostly implement on-site solutions and take
less interest in hybrid/cloud solutions which can help in reducing the operations costs and space needed.
Key Stakeholders
Key stakeholders for this project:
Stakeholders Comment
Project Managers Phillip Duke (Phases: 2, 4, 5, 6)
Yash Kapil (Phases: 1, 5)
David Villavicencio (Phases: 7, 8, 9)
Client SAIT
Performing Organization DiVirt Inc.
Sponsor Jason Fisher, Viktor Lyagutsky
PROJECT CHARTER – [PROJECT NAME] PAGE 4
6. Section
Project Scope
4
Infrastructure Ease will incorporate both physical and virtual servers on the same network that will provide various
services, necessary in an infrastructure.
Scope
The services our project will provide are as follows:
• Physical
- Domain Name Services
- Active Directory
- File Transfer Protocol
- Monitoring Services
- Dynamic Host Configuration Protocol
- Physical Disk Redundancy
- VPN device
• Virtual
- Web Servers (Apache)
- Exchange Server
- Printer Services
- Remote Desktop services
- SharePoint services
- Database Server
- Azure VPN Gateway
Out of Scope
Things that we are considering for our project but we might not have the time/resources to implement are as follows:
• Forefront Identity Manager
• Office 365
• Dedicated Administration Hub
PROJECT CHARTER – [PROJECT NAME] PAGE 5
7. Section
Project Objectives
5
Our major objectives/goals that we would like to achieve with Infrastructure Ease as a finished deliverable are:
- Reduced operational costs of running services for a business.
- Reduce space occupied by physical hardware.
- Have a working, properly configured hybrid network consisting of both physical and virtual servers.
- Have a centralized service administration hub that will simplify role management.
- Have a monitoring system that will keep track of running services across the servers.
PROJECT CHARTER – [PROJECT NAME] PAGE 6
8. Section
Terminology
6
The following terms/acronyms that will be used throughout our project are:
IP – Internet Protocol
TCP – Transmission Control Protocol
AD – Active Directory
DNS – Domain Name System
DHCP – Dynamic Host Configuration Protocol
HTTP – Hyper Text Transport Protocol
RDS – Remote Desktop Services
POP3 – Post Office Protocol v3
FTP – File Transfer Protocol
SSL – Secure Socket Layer
Daemon – Background process
CMD – Command prompt
VM – Virtual Machine
VPN – Virtual Private Network
DMZ – Demilitarized Zone
FIM – Forefront Identity Manager
PROJECT CHARTER – [PROJECT NAME] PAGE 7
9. Section
Project Team
7
The members of DiVirt Inc. that will be contributing to Infrastructure Ease are as follows:
Member Role
Phillip Duke Network / Hardware administrator
Yash Kapil Systems / Security administrator
David Villavicencio Software / Database administrator
PROJECT CHARTER – [PROJECT NAME] PAGE 8
10. Section
Project Stakeholders
8
The stakeholders for Infrastructure Ease are as follows:
Stakeholders Comment
Project Managers Phillip Duke (Phases: 2, 4, 5, 6)
Yash Kapil (Phases: 1, 5)
David Villavicencio (Phases: 7, 8, 9)
Client SAIT
Performing Organization DiVirt Inc.
Sponsor Jason Fisher, Viktor Lyagutsky
PROJECT CHARTER – [PROJECT NAME] PAGE 9
11. Section
Risk Assessment
9
The significant risks to our project include:
Physical
- Hardware failure
o If the hardware fails in the beginning of the project we can still recover, however if the hardware fails
near the end of the project, the project might fail to deliver as promise.
o Faulty hardware could cause a delay in the project schedule.
o Failure to configure VPN device.
Network
- Network failure
o Misconfiguration of network topology in the beginning will greatly impact the project.
o Misconfiguration of IP addresses when we move the project from the project room to the project site.
Virtual
- Virtual server provider failure
o In an event where the virtual machines provided by Azure fail.
o Misconfiguration of virtual machines.
o Virtual network failure/misconfiguration.
Members
- Member failures
o In an event where a member of the project team fails to deliver their portion of the project.
o In an event where a member of the project team gets hospitalized will affect the entirety of the project.
o In an event where a member of the project team fails a prerequisite course.
o In an event where a member of the project team drops out of the course in the middle of the project.
Scope Creep
- Out of scope
o Our project has a high chance of going out of scope with all of our implementations and ideas that
might come during the duration of the project.
Documentation
- Insufficient documentation
o Due to the size of our project, our documentation has a chance of being unorganized and can lead to
a harder time to troubleshoot if something goes wrong in the project.
PROJECT CHARTER – [PROJECT NAME] PAGE 10
12. Project Risk Assessment Probability Impact Severity
e.g. High, Medium, Low e.g. High, Medium, Low e.g. High, Medium, Low
Risk 1 – Physical Risks Low Medium High
Mitigation Strategy Troubleshoot hardware and explore possible fixes
… Buy new hardware and reconfigure
Risk 2 – Network Risks Medium High High
Mitigation Strategy Review and troubleshoot current configuration
… Reconfigure network topology and IP addresses
Risk 3 – Virtual Risks Low High High
Mitigation Strategy Contact Microsoft Azure Support
Recreate Virtual Machines
Risk 4 – Member Risks Low High High
Mitigation Strategy Bring up Team Contract consequences
Risk 5 – Scope Creep High High High
Mitigation Strategy Avoid adding unrealistic targets for the deliverable
Remove out of scope items
Risk 6 – Documentation Medium High High
Mitigation Strategy Create documentation carefully
Proof read documentation and edit when necessary
0
PROJECT CHARTER – [PROJECT NAME] PAGE 11
13. Section
Project Schedule
10
This Gantt chart outlines a basic schedule for Infrastructure Ease’s development including: phases, goals, and
milestones. The Gantt will be attached as a separate file due to issues importing the chart
PROJECT CHARTER – [PROJECT NAME] PAGE 12
14. Section
Project Facilities and Resources
11
Facilities required for this project:
• Capstone Project room MD217
• Project Preparation room MD215
Resource required for this project:
• HP ProLiant DL385-G7 server
• Cisco 880VA Router
• Cisco Catalyst 2960-C 12PCL Switch
• 2x Monitors
• 35ft of Cat 6 Ethernet Cable
• 2x Mouse
• 2x Keyboards
• Client PC (Intel NUC Thin Client i5)
• 6x 500GB HDD
• Windows 10 Pro
• Windows Server 2012
• Office 365 membership/license
• Azure license
[NAME OF PROJECT CHARTER] PAGE 13
15. Section
Project Budget
12
The budget for our project will be broken into three parts: equipment and facility costs, operating costs, and labor costs.
Equipment and facility costs include the cost of all hardware required and the cost of rented space (if necessary).
Operating costs include the cost of keeping the network alive, more specifically the virtual parts of the network. Labor
costs are what the client will be charged for the development of the project and the hourly wage of team members.
Equipment and Facilities
The estimated equipment costs for our project are as follows:
Item Quantity Cost
HP ProLiant DL385-G7 1 $7000
Cisco 880VA Router 1 $590
Cisco Catalyst 2960-C 12PCL Switch 1 $1083
Intel NUC i5 Thin Client 1 $414
VPN Device 1 $150
BenQ monitors 2 $238
Cat 6 Ethernet Cables 35ft $72
Seagate 500GB HDD 6 $360
Mouse 2 $20
Keyboard 2 $40
Windows 10 Pro 1 $190
Windows Server 2012 Datacenter 1 $8000
Contingency 15% $1636.05
Total $12543.05
PROJECT CHARTER – [PROJECT NAME] PAGE 14
16. Operating Costs
The estimated operating costs for our project are as follows:
Item Hours Rate Cost
Azure Virtual Services
Azure Virtual Machines x4 250 $0.81 $204.00 / Month
VPN Gateway 250 $0.49 $122.50 / Month
Office 365 license $18.20
Per user / per month
$36.4 / Month
Power Consumption 9 / week 44.30 cents / week $1.77 / Month
Labor Costs
What it will cost the client in terms of development and labor:
Item Hours Rate Cost
Phillip Duke 85 $80 $6800
Yash Kapil 85 $80 $6800
David Vincent Villavicencio 85 $80 $6800
Contingency 15% $3060
Total 255 $92 $23460
PROJECT CHARTER – [PROJECT NAME] PAGE 15
17. Section
Promotion and Communication
13
DiVirt Inc. as a project team vows to honor the confidentiality of development and progress of Infrastructure Ease in
agreement with our client / sponsor. The documents that are to be made public will be hosted on Infrastructure Ease’s
section of the PROJ354 website after approval from client / sponsor.
PROJECT CHARTER – [PROJECT NAME] PAGE 16
18. Section
Intellectual Property
14
It is agreed by all parties involved that the intellectual property created throughout the duration of Infrastructure Ease
carried out by DiVirt Inc. will be property of the Southern Alberta Institute of Technology.
Intellectual property involved in this project include:
• Project Documents that include reports, project documentation.
• Final deliverable
All members involved in Infrastructure Ease agree with the following points:
• We are obliged to follow the terms and conditions agreed upon between DiVirt and our client/sponsor.
• We have read and agree with SAIT Policy AC.3.10.1 Ownership of Student-Produced Work.
• We agree that if we do abide by the terms stated in our team contract, and this Intellectual Property
declaration.
PROJECT CHARTER – [PROJECT NAME] PAGE 17
19. Section
Offer and Approvals
15
This section is to confirm that the client / sponsor clearly understands the objective and final deliverable of our project
and approves Infrastructure Ease giving DiVirt the confirmation to proceed with the project.
Offer
DiVirt offers Infrastructure Ease to its client / sponsor. Infrastructure Ease as a final deliverable will offer the client a
better virtual infrastructure, reduce operating costs, and provide the client/sponsor with a centralized management hub
that will streamline, and simplify administration roles. The project will start on January 9, 2017 and will be complete on
or before April 8, 2017.
Approvals
Signing this approval indicates that you approve of Infrastructure Ease as a viable project for your corporation and
confirm that DiVirt may begin work on the project on the date agreed upon.
Project Charter Signoff
Please sign below if you are in agreement with the terms of this project:
Offering Signature Date
Phillip Duke
Yash Kapil
David Villavicencio
Approval
Jason Fisher
Viktor Lyagutsky
PROJECT CHARTER – [PROJECT NAME] PAGE 18
20. Section
References
16
The references used in the planning of our project and the creation of this project charter are:
[1]HP ProLiant DL385 Generation 7, 1st ed. HP, 2016.
[2]Cisco 880VA Series Data Sheet, 1st ed. Cisco, 2016.
[3]"HP ProLiant DL385 G7 Specs", CNET, 2016. [Online]. Available: https://www.cnet.com/products/hp-
proliant-dl385-g7-opteron-6176-se-2-3-ghz-monitor-none-series/specs/. [Accessed: 22- Nov- 2016].
[4]"Amazon.com: Cisco 880 Series Integrated Services Router (CISCO888E-K9): Computers &
Accessories", Amazon.com, 2016. [Online]. Available: https://www.amazon.com/Cisco-Integrated-
Services-Router-CISCO888E-K9/dp/B003XKQNRS. [Accessed: 22- Nov- 2016].
[5]"Cisco Catalyst WS-C2960C-12PC-L Ethernet Switch (WS-C2960C-12PC-L): Amazon.ca: Computers &
Tablets", Amazon.ca, 2016. [Online]. Available: https://www.amazon.ca/Cisco-Catalyst-WS-C2960C-
12PC-L-Ethernet-Switch/dp/B005PAA5SW. [Accessed: 22- Nov- 2016].
[6]"Compare Models", Cisco, 2016. [Online]. Available:
http://www.cisco.com/c/en/us/products/switches/catalyst-2960-c-series-switches/models-comparison.html.
[Accessed: 22- Nov- 2016].
[7]"BenQ GW2265HM 21.5in Widescreen VA LED LCD (Refurbished) at Memory
Express", Memoryexpress.com, 2016. [Online]. Available:
http://www.memoryexpress.com/Products/MX56257. [Accessed: 22- Nov- 2016].
[8]"Microsoft Wired Keyboard 600, Black at Memory Express", Memoryexpress.com, 2016. [Online]. Available:
http://www.memoryexpress.com/Products/MX25209. [Accessed: 22- Nov- 2016].
[9]"Microsoft Basic Optical Mouse for Business v2.0, Black at Memory Express", Memoryexpress.com, 2016.
[Online]. Available: http://www.memoryexpress.com/Products/MX49008. [Accessed: 22- Nov- 2016].
[10]"Mini PC Intel® NUC Kit NUC6I5SYK", Intel, 2016. [Online]. Available:
http://www.intel.com/content/www/us/en/nuc/nuc-kit-nuc6i5syk.html. [Accessed: 22- Nov- 2016].
[11]"Cat 6 Ethernet Cable", www.newegg.ca, 2016. [Online]. Available:
http://www.newegg.ca/Product/Product.aspx?Item=9SIA90R4N30001. [Accessed: 22- Nov- 2016].
PROJECT CHARTER – [PROJECT NAME] PAGE 19
