2. A. SOFT SKILLS
UNDERSTANDING SELF AND OTHERS
SWOT Analysis
■ A technique that enables a group or individual to move from everyday problems
and traditional strategies to a fresh perspective.
■ SWOT analysis looks at your strengths and weakness, and the opportunities and
threats your business faces.
■ The SWOT analysis is a very useful and important and useful tool to use in
marketing management and other business applications.
■ As a basic tool its mastery is a fundamental requirement for the marketer,
enterpreneur or business person.
■ A clear understanding of SWOT is required for business majors.
3. INTERPERSONAL SKILLS
■ Interpersonal skills are the skills we use every day when we communicate and
interact with other people, both individually and in groups.
■ Peopke with strong interpersonal skills are often more successful in both their
professionals and personal lives.
■ Interpersonal skills include a wide variety of skills, though many are centerd
around communication, such as listening, questioning and understanding body
language. They also include the skills and attributes associated with emotional
intelligence, or being able to understand and manage your own and other’s
emotion.
4. COMMUNICATION SKILLS
Verbal Communication
■ Verbal communication is an all encompassing term for communication involving
words whether they are spoken, written or signed.
■ The conversations we have with our coworker at luch, the morning news or the sports
page we read in the morning – even the text message you send to your spouse telling
him to pick up some milk – is a form of a verbal communication.
Non-Verbal Communication
■ Verbal communiction coexists alongside non-verbal communication, which can affect
people’s perceptions and exchanges in subtitle but significant ways.
■ Non-verbal communication includes body language, such as gestures, facial
expressions, eye contact and posture. Touch is a non-verbal communication that not
only indicates a person’sfeelings or level of comfort, but illustrates personality
characteristics as well.
5. BODY LANGUAGE
■ Body language is a type of non-verbal communication in which physical behaviors, as
oppsed to words, are used to express or convey information. Such behavior includes facial
expressions, body posture, gestures, eye movement, touch and the use of space.
SIXTH SENSE INTUTION
■ It is an instictive awareness that gives up a horch or a gut feeling about somethings which
is going to happen in near future. The sixth sense in humans can be increased by regular
meditation and yoga.
■ It is the code of behavior that declinates expectaions for social behavior according to
contemporary conventional norms withins a society, social class or group.
PUBLIC SPEAKING
■ Public speaking is the process or act os performing a speech to a live audience. Public
speaking is commonly understood as formal, face to face speaking of a single person to
a group of listeners. Traditionally, public speaking is considered to be apart of the art of
persuasion. The act can accomplish particular purposes including to inform, to persuade,
and to entertain. Additionally, differing methods, structures, and rules can be utilized
according to the speaking situation.
6. SELF CONFIDENCE
STRENGTH OF CONVICTION
■ It is the quality of ming that enable the person to face difficulties, danger, pain, etc
without fear. Strength of conviction is important for person to carry out the task given
to him, however dangerous or difficult it is.
POWER OF CONCENTRATION
■ If you have great powers of concentration, that means you are able to focus all your
attention on the matter at hand. Concentration can also refer to something that’s
clustered together or to the density or strength of a solution. To say that you have
good concentration skills means that you pay attention well.
SELF ESTEEM
■ It refers an individuals overall subjectives emotional evaluation of their own worth. It
is the decision made by an individual as an attitude towards the self esteem on
compasser belifs about oneself, as well as emotional states such as triumph, despair
pride and shame.
7. PRESENTING SELF
FINE GROOMING
■ It is the way of presenting yourself infront of other. For example – Your hair should be
shortly cut and your nails should be clean, your clothes should be clean and your
shoes should be polished, etc.
DRESSING SENSE
■ It is the ability to choose clothes properly according to th situation or occasion.
Example – You should be dressed in formal attire before going for a interview.
MANNERS
■ It is the way that somebody behave towards other peoples. For example – A well
mannered person should respect others and express inner character to make good
impression on them.
ETIQUETTES
■ It is the code of behavior that declinates expectations for social behavior according to
contemporary conventional norms withins a society, social class or grouo.
8. EFFECTIVE SELF MANAGEMENT
GOAL SETTING
■ It involves the development of an action plan designed to motivate and guide a person of group
towards a goals.
TIME MANAGEMENT
■ It is the process os planning and execising control of times spent on specific activities, specially
to increase effectiveness, efficiency and productivity. It involves a puggling act of various
demands upon a person relating to work, social life, family hobbies, personal intersepts and
commitments with the fitness os time.
EMOTIONAL QUOTIENT
■ It is the level of a person’s emotional intelligence towards others felling and the ability to
behave accordingly.
MOTIVATING SELF AND OTHERS
■ It is desired from the work 'motive’ which means needs, desired, wants or derives within
individual to complete their goal and work in a better way.
POSITIVE THINKING AND ASSERTIVENESS
■ It is the quality of being assumed and confident without being aggressive. It is a learnable skill
and mode of communication.
9. PERSONALITY DEVELOPMENT
Personality Development is the relatively enduring pattern of the thoughts, feeling and behavior that
distinguish individuals from one another. The dominant view in the field of personality psycology
today holds that personality emerges early and contiues to change in meaningful ways throughout
the lifespan.
PHYSICAL AND MENTAL HEALTH
■ Getting involves in sports will help us to get more active are also develop a healthier
personality.
■ Physically players develop their strength speed, skills, stamina and flexibity but it also increases
self – esteem, builds social skills and leadership, increases resilience and inculates values.
Proper physical and mental health helps in acquirily personality development easily.
HABIT FORMATION
DONT’S
■ Don’t copy anyone
■ Don’t doubt yourself
■ Don’t shout or be aggressive
10. DO’S
■ Dress up well
■ Remember that each individual is unique
■ Learn social skills
■ Do not avoid social interaction
■ Know your positives
■ Get out of your comfort zone
■ Do not fear failure
■ Make your self known
■ Com across as a leader
■ Maintain effort and consistency
■ Don’t give up
DIET PYRAMID
A food pyramid or diet pyramid is a triangular diagram representing the optimal number of
servings to be eaten each day from each of the basics food groups proper diet is important for
personality development because it gives mental satisfaction which makes it easier to
maintain proper personality.
11. B. EMPLOYABILITY SKILLS
Employability skills you need for getting a job are as follows –
■ Communication skills shoul be good
■ Teamwork skills
■ Ability to solve problems
■ Initiative and Enterprise
■ Ability to plan an organise things
■ Self management
■ Fast – learning skills
■ Proper knowledge of new technology
WORKING IN TEAM
■ Team work fasters creativity and learning
■ It blends complimentary strength
■ It builds trust
■ It teaches conflict resolution skill
■ It promots a wider sense of ownership
■ It encourages healthy risk taking
12. JOB SELCTION PROCESS
The selection is a proces of picking the right candidate with prerequire site qualifications and
capabilities to fill the jobs in an organisation.
The job selection process includes –
■ Preliminary Interview
■ Receiving Applications
■ Screening of Applications
■ Employement test
■ Interview
■ Reference checking
■ Medical checking / Examination
■ Final sellection
RESUME WRITING
■ A resume is a short document used to summarize a job seeker’s experience and qualifications
for a prospective employer.
■ At a minimun, your resume should include your contact information, work experience, and
education details. Additional sections for career summary, volunteer work, and additional
qualifiactions can be added if they are relevant for the job you are applying.