To meet rising demand and increase production despite a factory workforce at maximum capacity, Boeing proposes to:
1) Enhance the workforce by hiring more employees and managers.
2) Outsource some production to suppliers to optimize efficiency and save on labor costs.
3) Increase total production from 324 aircraft per year to 399 by 2024 through workforce expansion and outsourcing, generating over $339 million in net present value.
1. TRUE GRIT
The Boeing Company
2017 Case Study Competition
Derek Winokur
&
Hai Pham
2. IN ORDER TO MEET RISING DEMAND, WE NEED TO
INCREASE PRODUCTION, DESPITE THE FACTORY WORKFORCE
BEING AT MAXIMUM CAPACITY.
Increase Production
Enhance Workforce
Looking Ahead
8. Ordering Log Timeline
Outsourcing Ordering Parts for 24 UK
2017
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
C D
Production begins Jan 2018
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
C D C D
Year 2019
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
C D C D
Year 2020
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
C D C D
Year 2021
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
C D C D
Year 2022
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
C D C D
Year 2023
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
C D
Year 2024
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
0 0 0 0 0 0 0 0 0 0 0 0
15. Sort
Simplify
Sweep
Standard
-ize
Self-
discipline
Keep only the
necessary items in
the workplace
Arrange items to
promote efficient
workflow
Focus on the
areas visual
appearance
and clean as
you go
Set standards for a
efficiently organized
workplace
Set a culture around
the improved
workplace to sustain
5S success
Six Sigma: 5S
21. Appendix:
Employment and Onboarding Plan at Boeing Plant
Year # of
Employed
Workers
# of Employed
Management
# of
Employed
Support
Onboarding
Schedule
# of
Workers
Training
# of
Managers
Training
# of
Support
Training
17-Jan 280 29 150 17-July 36 5 55
18-Jan 316 34 205 18-Jan 16 15 127
19-Jan 332 49 332 19-July 0 0 0
20-Jan 332 49 332 20-July 67 11 67
21-Jan 399 60 399 21-July 0 0 0
22-Jan 399 60 399 22-July 0 0 0
23-Jan 399 60 399 23-July 0 0 0
24-Jan 399 60 399 24-July 0 0 0
22. * 35% (percent) is applied to all salaries.
**For Outsourcing Expense: The Non-Recurring for rate tooling is a one-time cost, and is accured in year of 2017.
**The Outsourcing process begins in July 2017 to July 2023, so the whole period is counted as 5 years.
Appendix: Income Statement 2017
Production Goal (AC/year) 24
Increase %
Revenue $600,000,000.00
Suppliers Expenses $407,286,000.00
Salary Expenses $52,165,000.00
Fringe Benefits* $12,666,500.00
Overhead Expenses $54,000,000.00
Outsourcing Expenses** $9,600,000.00
Net Income $64,282,500.00
Net Margin 10.71%
23. * 35% (percent) is applied to all salaries.
**For Outsourcing Expense: The Non-Recurring for rate tooling is a one-time cost, and is accured in year of 2017.
**The Outsourcing process begins in July 2017 to July 2023, so the whole period is counted as 5 years.
Appendix: Income Statement 2018
Production Goal (AC/year) 28
Increase % 16.67%
Revenue $720,000,000.00
Suppliers Expenses $485,818,040.00
Salary Expenses $50,345,000.00
Fringe Benefits* $15,344,000.00
Overhead Expenses $62,835,750.00
Outsourcing Expenses**
$2,200,000.00
Net Income $27,357,210.00
Net Margin 14.37%
24. * 35% (percent) is applied to all salaries.
**For Outsourcing Expense: The Non-Recurring for rate tooling is a one-time cost, and is accured in year of 2017.
**The Outsourcing process begins in July 2017 to July 2023, so the whole period is counted as 5 years.
Appendix: Income Statement 2019
Production Goal (AC/year) 40
Increase % 42.86%
Revenue
$1,020,000,000.
00
Suppliers Expenses $689,461,040.00
Salary Expenses $50,345,000.00
Fringe Benefits* $19,897,500.00
Overhead Expenses $89,853,750.00
Outsourcing Expenses**
$2,200,000.00
Net Income $52,992,710.00
Net Margin 16.49%
25. * 35% (percent) is applied to all salaries.
**For Outsourcing Expense: The Non-Recurring for rate tooling is a one-time cost, and is accured in year of 2017.
**The Outsourcing process begins in July 2017 to July 2023, so the whole period is counted as 5 years.
Appendix: Income Statement 2020
Production Goal (AC/year) 40
Increase %
Revenue
$1,020,000,000.
00
Suppliers Expenses $689,461,040.00
Salary Expenses $74,242,500.00
Fringe Benefits* $19,897,500.00
Overhead Expenses $89,853,750.00
Outsourcing Expenses**
$2,200,000.00
Net Income $29,095,210.00
Net Margin 14.15%
26. * 35% (percent) is applied to all salaries.
**For Outsourcing Expense: The Non-Recurring for rate tooling is a one-time cost, and is accured in year of 2017.
**The Outsourcing process begins in July 2017 to July 2023, so the whole period is counted as 5 years.
Appendix: Income Statement 2021
Production Goal (AC/year) 48
Increase % 20.00%
Revenue
$1,220,000,000.
00
Suppliers Expenses $825,223,040.00
Salary Expenses $74,242,500.00
Fringe Benefits* $23,955,750.00
Overhead Expenses $107,853,750.00
Outsourcing Expenses**
$2,200,000.00
Net Income $45,174,960.00
Net Margin 15.29%
27. * 35% (percent) is applied to all salaries.
**For Outsourcing Expense: The Non-Recurring for rate tooling is a one-time cost, and is accured in year of 2017.
**The Outsourcing process begins in July 2017 to July 2023, so the whole period is counted as 5 years.
Appendix: Income Statement 2022
Production Goal (AC/year) 48
Increase %
Revenue
$1,220,000,000.
00
Suppliers Expenses $825,223,040.00
Salary Expenses $74,242,500.00
Fringe Benefits* $23,955,750.00
Overhead Expenses $107,853,750.00
Outsourcing Expenses**
$2,200,000.00
Net Income $45,174,960.00
Net Margin 15.29%
28. * 35% (percent) is applied to all salaries.
**For Outsourcing Expense: The Non-Recurring for rate tooling is a one-time cost, and is accured in year of 2017.
**The Outsourcing process begins in July 2017 to July 2023, so the whole period is counted as 5 years.
Appendix: Income Statement 2023
Production Goal (AC/year) 48
Increase %
Revenue
$1,220,000,000.
00
Suppliers Expenses $825,223,040.00
Salary Expenses $74,242,500.00
Fringe Benefits* $23,955,750.00
Overhead Expenses $107,853,750.00
Outsourcing Expenses**
$1,100,000.00
Net Income $45,174,960.00
Net Margin 15.38%
29. * 35% (percent) is applied to all salaries.
**For Outsourcing Expense: The Non-Recurring for rate tooling is a one-time cost, and is accured in year of 2017.
**The Outsourcing process begins in July 2017 to July 2023, so the whole period is counted as 5 years.
Appendix: Income Statement 2024
Production Goal (AC/year) 48
Increase %
Revenue
$1,440,000,000.
00
Suppliers Expenses $814,572,000.00
Salary Expenses $74,242,500.00
Fringe Benefits* $23,955,750.00
Overhead Expenses $108,000,000.00
Outsourcing Expenses**
Net Income $262,629,750.00
Net Margin 29.11%
30. * 35% (percent) is applied to all salaries.
**For Outsourcing Expense: The Non-Recurring for rate tooling is a one-time cost, and is accured in year of 2017.
**The Outsourcing process begins in July 2017 to July 2023, so the whole period is counted as 5 years.
Appendix: Income Statement Total
Production Total (AC/year) 324
Increase %
Revenue
$8,460,000,000.
00
Suppliers Expenses
$5,562,267,240.
00
Salary Expenses $524,067,500.00
Fringe Benefits* $163,628,500.00
Overhead Expenses $728,104,500.00
Outsourcing Expenses** $21,700,000.00
Net Income $571,882,260.00
Average Net Margin 16.35%
Editor's Notes
*suppliers
*lean manufacturing
*outsourcing
Things we take a look at to decide whether to use a sub-supplier.
Possibly add ranges of lead times?? Eg. 7 & 4.5 mths, 6 & 4 months
Supplier Criteria/grading criteria? ---- this allows us to not only help pick new suppliers, but also keep our existing suppliers in check. If they are two months late delivering a product, then their “on time” rating would be docked points, and hurt them in the long run,
Instead of supplier A, B,C should we do Supplier by location?
*What are we doing here?
BENEFIT:
Choosing Option C frees up 137,400 (5,500 per UK Chinook) hours at our boeing facilty. It is the most reliable option when we look at on time and quality acceptance. Their lead times were not shown, we contacted the supplier and required that they disclose their estimated lead times in order to stay in the bidding process. They reported a better estimated lead times than the boeing facility. Overall this decision will save Boeing approx 137,400 hours while remaining a safe and quality option. The only downside is it will cost the contract $6,975,400 more.
Negative: The only downside is it will cost the contract $6,975,400 more and the supplier is not a union.
Derek
Boeing Lean Management Courses, 5S, LEAN+ and Kaizen events. After encouraging the supplier in Seattle to understand Boeing reason for Takt Timing and Just In Time contracts. A lead team disclosed of (6 Months) for Composites and (4 months) for dynamics has the opportunity for Supplier C to make 2 sets of deliveries per year from July 2017 through January 2023 staggering order times for Composites and Dynamics
Risks: Option C is not a Union, we have to be careful to not outsource too much work or else the Unions would become upset, potentially resulting in a strike, delaying production of a contract.
Stagger order times in order to not waste factory square footage. This saves money and helps avoid risking efficiency.
Option C Specs: Composites and Dynamics
Supplier: SE, USA
Total Cost: ($ 13,200,000.00 + 8,500,000) = $21,700,000
Lead Times: Composites (6 months) Dynamics (4 months)
Orders Per Year: 4
Order Time Every Year:
July 2017-July 2023 Jan/July for Composites and March/September for Dynamics
Hours Saved:137,000 (Philadelphia)
Cost Per CH-47: $550,000
Cost Per Year: $2,200,000
Non-Recurring Tooling Cost: $8,500,000
Total Cost: ($ 13,200,000.00 + 8,500,000) = $21,700,000
Option C Specs: Composites and Dynamics
Supplier: SE, USA
Total Cost: ($ 13,200,000.00 + 8,500,000) = $21,700,000
Lead Times: Composites (6 months) Dynamics (4 months)
Orders Per Year: 4
Order Time Every Year:
July 2017-July 2023 Jan/July for Composites and March/September for Dynamics
Hours Saved:137,000 (Philadelphia)
Cost Per CH-47: $550,000
Cost Per Year: $2,200,000
Non-Recurring Tooling Cost: $8,500,000
Total Cost: ($ 13,200,000.00 + 8,500,000) = $21,700,000
Quality Rating
Lead Times
Cost Efficient
Union (incumbent)
UK contribution $8,927,060.00
US Contribution1,220,000
Rest of Contract @ 50% $9,816,505.00
Without having to substitute quality, we ensured great lead times and quality parts by using part of the US contract to meet the 50% requirement of the contract.
Talk about Offsets and why they are a thing.
*So now that we have met the manufacturing needs, we can move on to how we are going to enhance our workforce in order to be able to cope with the increase in production.
Proper proportion of management (calculated from the suggested shift ratios) 14:1
What Is Takt Time?
Takt is the German word for the baton that an orchestra conductor uses to regulate the tempo of the music. Takt time may be thought of as a measurable “beat time,” “rate time” or “heartbeat.” In Lean, takt time is the rate at which a finished product needs to be completed in order to meet customer demand. If a company has a takt time of five minutes, that means every five minutes a complete product, assembly or machine is produced off the line because on average a customer is buying a finished product every five minutes. The sell rate – every two hours, two days or two weeks – is the takt time.
With An even distribution among the work cell. The time it takes to manufacture goods can be calculated to make sure production stays on track. Efficient workers staying on track ensures the production is timely. If something is not on time, this is an indicator for management to search for the root of the cause and fix the issue.
Why?
Identify and cut waste
Increase capacity
Build a foundation for continuous improvement
Sort
Simplify
Sweep
Standardize
Self Discipline
Throughout history Boeing has notoriously made a reputation to continue to provide quality products on time making it so successful. By fulfilling the United Kingdoms contract, we now have a heightened workforce and proved that we can meet quota. Meeting this standard, we can expect renewed contracts of equal or more value.
Throughout history Boeing has notoriously made a reputation to continue to provide quality products on time making it so successful. By fulfilling the United Kingdoms contract, we now have a heightened workforce and proved that we can meet quota. Meeting this standard, we can expect renewed contracts of equal or more value.