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WestamericaBancorporation Mary R DavidMosk 10 My IT teamgot involvedandneededtotalktoa technical person
to make sure theyunderstoodwhattheirrole wouldbe.David
was askedtomake thishappen. Davidwas able toget the players
togetherina shortperiodof time so that everyone felt
comfortable withwhatwashappening.ThankyouDavid.Good
job!
The First National Bankof Elmer PatriciaA.J DavidMosk 10 DavidMosk was incontact withus the entire time andkeptusup-
to-date. Itwas a pleasure workingwithDavidonthisproject.
5 Star Bank DianaP DavidMosk 10 DavidMosk didan awesome jobworkingwithme duringthis
cutover.I new mybank's online bankingwouldbe ingoodhands
withhimon the job.
WesternHeritage Bank Pauline B DavidMosk 10 Davidwas veryfriendlyandmade thistaska pleasure.Look
forwardto workingwithhimagain.
Bank of Houston Michael C DavidMosk 9 Thisprojecthas beenreallysmoothsofarespeciallybecause I
haven'thad to doanything.The communicationshave beenclear
and the infoinUpgrade Central looksgood.You've made itreally
easyso far. Keepthatup andwe'll be good.
FirstShore Federal Svgs& Loan Assn RebeccaM DavidMosk 9 Overall itrequiredlittle workonourend.Alwaysaplus.I
especiallyappreciatedthe easylayoutof Upgrade Central and
beingable toassignthe authoritytoa nonSuperUser.
FirstState Financial,Inc. Jesse M DavidMosk 5 I ratedit a 5 because DIhas beenboughtandsoldso manytimes,
itsunclearat the presentmomenttheirfuture.Makinggood
strideswithcommunicationandnotification.
Ratings WithoutComments
Prairie State Bank& Trust Gayle F DavidMosk 10
ThirdFederal Savings&Loan Association CynthiaHerr K DavidMosk 8
Bank of Hays Laurel H DavidMosk 10
UnitedLegacyBank KimH DavidMosk 10
The AldenState Bank JARRODR DavidMosk 10
UnionSavings& Loan Association AmandaB DavidMosk 10
PacificEnterprise Bank Craig B DavidMosk 9
Athol SavingsBank Cheryl D DavidMosk 8
RIA Federal CreditUnion JasonH DavidMosk 9
ClintonBank Brad L DavidMosk 9
Heritage CommunityCreditUnion Matt C DavidMosk 10
The First State Bank KarenS DavidMosk 10
NewTraditionsNational Bank Elizabeth DavidMosk 10
Hawaii State FCU GenesisN DavidMosk 8
NeighborsCreditUnion Rosanne G DavidMosk 10
ThurstonFirstBank Ryan W DavidMosk 10

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Customer Surveys

  • 1. WestamericaBancorporation Mary R DavidMosk 10 My IT teamgot involvedandneededtotalktoa technical person to make sure theyunderstoodwhattheirrole wouldbe.David was askedtomake thishappen. Davidwas able toget the players togetherina shortperiodof time so that everyone felt comfortable withwhatwashappening.ThankyouDavid.Good job! The First National Bankof Elmer PatriciaA.J DavidMosk 10 DavidMosk was incontact withus the entire time andkeptusup- to-date. Itwas a pleasure workingwithDavidonthisproject. 5 Star Bank DianaP DavidMosk 10 DavidMosk didan awesome jobworkingwithme duringthis cutover.I new mybank's online bankingwouldbe ingoodhands withhimon the job. WesternHeritage Bank Pauline B DavidMosk 10 Davidwas veryfriendlyandmade thistaska pleasure.Look forwardto workingwithhimagain. Bank of Houston Michael C DavidMosk 9 Thisprojecthas beenreallysmoothsofarespeciallybecause I haven'thad to doanything.The communicationshave beenclear and the infoinUpgrade Central looksgood.You've made itreally easyso far. Keepthatup andwe'll be good. FirstShore Federal Svgs& Loan Assn RebeccaM DavidMosk 9 Overall itrequiredlittle workonourend.Alwaysaplus.I especiallyappreciatedthe easylayoutof Upgrade Central and beingable toassignthe authoritytoa nonSuperUser. FirstState Financial,Inc. Jesse M DavidMosk 5 I ratedit a 5 because DIhas beenboughtandsoldso manytimes, itsunclearat the presentmomenttheirfuture.Makinggood strideswithcommunicationandnotification. Ratings WithoutComments Prairie State Bank& Trust Gayle F DavidMosk 10 ThirdFederal Savings&Loan Association CynthiaHerr K DavidMosk 8 Bank of Hays Laurel H DavidMosk 10 UnitedLegacyBank KimH DavidMosk 10
  • 2. The AldenState Bank JARRODR DavidMosk 10 UnionSavings& Loan Association AmandaB DavidMosk 10 PacificEnterprise Bank Craig B DavidMosk 9 Athol SavingsBank Cheryl D DavidMosk 8 RIA Federal CreditUnion JasonH DavidMosk 9 ClintonBank Brad L DavidMosk 9 Heritage CommunityCreditUnion Matt C DavidMosk 10 The First State Bank KarenS DavidMosk 10 NewTraditionsNational Bank Elizabeth DavidMosk 10 Hawaii State FCU GenesisN DavidMosk 8 NeighborsCreditUnion Rosanne G DavidMosk 10 ThurstonFirstBank Ryan W DavidMosk 10