Good communication during a crisis is imperative to ensuring your company gets key messages out to the correct audience both internally & externally. Leaving a vacuum will only encourage others to fill that space with inaccurate and potentially damaging information.
2. INTRODUCTION
Good
communica+on
during
a
crisis
is
impera+ve
to
ensuring
your
company
gets
key
messages
out
to
the
correct
audience
both
internally
&
externally.
Leaving
a
vacuum
will
only
encourage
others
to
fill
that
space
with
inaccurate
and
poten+ally
damaging
informa+on.
3. Having
seen
first
hand
the
damage
caused
by
organisa+ons
who
don’t
communicate
well,
we
hope
you
can
learn
from
their
mistakes!
11. They
don’t
work
from
Distribu+on
Lists,
and
they
have
poorly
maintained
contact
directories………..
12. Their
informa+on
is
inaccurate,
not
concise,
and
leads
to
confusion!
13. They
don’t
work
from
Scripted
T e m p l a t e s ,
&
p r e d e fi n e d
distribu+on
lists!
14. As
a
result,
they
manage
their
emergencies
poorly!
15.
16. Seamless
Communica+ons
is
built
into
the
very
fabric
of
Incidentcontrolroom.com™.
The
ability
to
communicate
efficiently
is
the
key
to
successfully
managing
Emergencies……..
17. Maintain
Up
to
Date
Contact
Directories
&
Distribu+on
Lists
Easily.
Develop
Scripted
Email,
SMS,
&
Social
Media
Posts
Ready
for
Quick
Communica+ons.
Deploy
Up
to
Date
Informa+on
to
Smart
Devices
for
Seamless
Communica+on.
18. During
a
crisis
use
the
only
device
that
you
are
guaranteed
to
have
on
you
to
manage
the
incident
……..
21. CONCLUSION
Incidentcontrolroom.com™
streamlines
communica+ons,
and
ensures
that
right
people
have
the
informa+on
by
which
to
make
good
decisions.
By
u+lising
cloud
and
mobile
technology,
your
team
have
access
to
safe,
secure
&
reliable
communica+on
channels
from
anywhere
in
the
world.