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Business Communication
                        Director                           Relator                         Thinker                        Influencer
Positive Intent:        Get It Done                        Get Along                       Get It Right                   Get It Noticed


Needs:                  To Be In Control                   To Be Liked                     To Be Correct                  To Be Recognized Applauded


Communication Styles:   Direct and to the point            Indirect and considerate        Indirect and detailed          Direct and elaborate

                        task                               people                          task                           people
Values:
                        fast pace                          slower pace                     slower pace                    fast pace


                                                           Agreeable, personable,          Attentive to details,          Creative, Warm, Charismatic,
Behavior:               Authoritative charges ahead
                                                           friendly, caring, helpful       systematic                     energetic


                        Decisive, gets things done,        Likeable, loyal, team player,   Accurate, fact finder, precise, People-oriented, persuasive,
Strengths:              confident                          steadfast, patient              organized                       verbal skills, optimistic


                                                           Indecisive, wastes time,        Stubborn, boring, aloof,       Egotistical, lacks follow-
Weaknesses:             Intimidates and alienates people
                                                           gullible                        unimaginative                  through, “flaky”

                                                           Submits, accommodates,          Becomes silent, flees or
                        Yells, blows up, bullies, throws                                                                  Talks louder and faster,
Under Pressure:         tantrums and potshots, arrogant
                                                           gunny-sacks, passive,           withdraws, becomes
                                                                                                                          complies
                                                           aggressive                      autocratic

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Business Communication

  • 1. Business Communication Director Relator Thinker Influencer Positive Intent: Get It Done Get Along Get It Right Get It Noticed Needs: To Be In Control To Be Liked To Be Correct To Be Recognized Applauded Communication Styles: Direct and to the point Indirect and considerate Indirect and detailed Direct and elaborate task people task people Values: fast pace slower pace slower pace fast pace Agreeable, personable, Attentive to details, Creative, Warm, Charismatic, Behavior: Authoritative charges ahead friendly, caring, helpful systematic energetic Decisive, gets things done, Likeable, loyal, team player, Accurate, fact finder, precise, People-oriented, persuasive, Strengths: confident steadfast, patient organized verbal skills, optimistic Indecisive, wastes time, Stubborn, boring, aloof, Egotistical, lacks follow- Weaknesses: Intimidates and alienates people gullible unimaginative through, “flaky” Submits, accommodates, Becomes silent, flees or Yells, blows up, bullies, throws Talks louder and faster, Under Pressure: tantrums and potshots, arrogant gunny-sacks, passive, withdraws, becomes complies aggressive autocratic