Safe Harbor Non-Medical Care Manager_KENNETT_21 Feb 2014(v2)
1. DAVID A. KENNETT
1340 Matengo Circle, St. Johns, Florida 32259
Phone – (904) 829-0599; Email – ddkennett@yahoo.com
OBJECTIVE
A position as the Navy Safe Harbor Non-Medical Care Manager at Naval Hospital Jacksonville, Florida. Utilize
experienced Navy officer’s leadership and management skills to design, implement, direct, and sustain first-
rate counseling, benefits / entitlements, and non-medical care programs and resources enhancing the well-
being and resilience of Wounded Warriors and spouses. Elevate the effectiveness and impact of far-reaching
recovery, rehabilitation, and entitlement programs and services empowering Wounded Warriors and their
spouses and family members, while elevating the reputation, program quality, and branding of Serco, Inc.
PROFESSIONAL SUMMARY
20 years experience in leading and facilitating programs, entitlements, and resources serving Active Duty and
Reserve personnel. 10 years experience as a leader and manager of Warrior / Family support and
Wounded Warrior care programs serving Navy Reserve personnel and their families. Extensive expertise in
establishing policy and guidelines for successful reintegration and deployment support events and services
which enhance the resilience, wellness, and readiness of Warriors and their Navy Family. Top-tier executive-
level leader and program manager whose team building talents, deep sense of obligation, and relentless drive
to succeed yield exceptional productivity, customer care, and return on investment.
QUALIFICATIONS
Master of Science in Management, Naval Postgraduate School
Master’s Certification in Project Management, George Washington University
Executive Leader – commanded two Navy Operational Support Centers, directing 35 Reserve units
Program / Project Manager – Warrior-Veteran-Family Support | Wounded Warrior Care | Training and
Career Development | Fleet Operations and Readiness |
10 years experience and expertise in strategic planning, policy development, and leadership of Navy
Reserve Warrior and Family support and quality of life programs
20 years experience in Navy staff management, implementing and overseeing training, operational
support, and career development programs and processes across broad geographical areas
20 years experience in executing planning / programming / budgeting processes, and in managing
appropriated and non-appropriate funds programs for Navy staff and field organizations
Returning Warrior Workshop Program Management Team
Cross-Functional Team Stakeholder – Navy’s Warrior and Family Executive Steering Committee
Military OneSource (MOS) subject matter expert
Training and Operational Support Director – Navy Region composed of 14,600 personnel
Community Leader – cultivated partnerships with community, civic, corporate, and volunteer leaders
SKILLS
Compassionate and assertive Leadership effecting transformative change in people’s lives
Establishing and directing successful Warrior, Veteran, and Family support programs and outcomes
Leading innovative programmatic growth, transforming visions into measurable program designs
Building partnerships and synergy with Navy / Department of Defense program leads and operational
commanders to deliver robust Warrior and Family support strategies, programs, and resources
Directing Call Center operations, assuring quality services delivery and workforce staffing / training
Operating confidently and effectively in hospital environment and while serving Wounded Warriors
Superior knowledge and application of Wounded Warrior outreach programs and entitlements
First-rate Personnel Management, Operations Management, Budget / Resource Management
Excellent Planning, Organizational, Team Building, Negotiation, Customer Engagement competencies
Accomplished Briefer – strong Presentation, Facilitation, and Public Speaking aptitudes
Process Improvement / Quality Control – data analysis to measure performance, resolve service gaps
Highly proficient in Microsoft Office / Social Media applications, producing reports and schedules
2. DAVIDA. KENNETT PAGE 2
PROFESSIONAL ACCOMPLISHMENTS
Navy Expeditionary Combat Command April 2012-August 2012
Deputy Operational Support Officer (GS-0301-12) Virginia Beach, VA
Directed team of two Staff and nine subordinate Operational Support Officers, enabling precise planning
and execution of the employment of Navy expeditionary units for operational contingencies and exercises
Coordinated and executed $35M Operational Support Plan, driving first-rate completion of all annual
training and mobilization events involving over 14,000 Reserve expeditionary force personnel
Navy Region Southeast September 2010-November 2011
Director of Training and Mobilization Jacksonville, FL
Coordinated Operational Support, Training, and Mobilization plans serving 518 Reserve units and 14,600
personnel ensuring effectiveness of warriors’ operational / training missions and family deployment support
Oversaw Reintegration plans and events that assured the best possible resiliency and well-being of over
1000 sailors returning from arduous overseas deployments
Facilitated post-deployment reintegration focus groups at four Returning Warrior Workshops, empowering
the sound recovery, resiliency, and well-being of 40 warriors and spouses
Established Call Center enabling periodic phone communications, comprehensive deployment outreach
services, employment support, and issues resolution benefitting over 3000 mobilized personnel
Partnered with leadership of 28 regional Reserve Centers and state Employer Support of the Guard and
Reserve (ESGR) specialists to support employment needs of transitioning and deployed Reservists
Office of the Chief of Navy Reserve August 2008-August 2010
Branch Director for Mobilization Plans and Policy Washington, DC
YRRP Program Leader who established policy and guidelines for Returning Warrior Workshop
reintegration events, facilitating agendas and group counseling which assured the strongest possible
resiliency, re-adjustment, and wellness of warriors and families
Key stakeholder in establishing Concept of Operations / key initiatives for Navy Reserve Psychological
Health Outreach Program, enabling robust counseling and services for deployed and reintegrating warriors
Spearheaded implementation of strategy and policy guidance serving Navy Reserve’s WII sailors and their
families, vastly improving non-medical case management and recovery / reintegration programs
Developed and implemented Navy Reserve Force-wide strategy and policy for mobilization and
deployment support programs, enabling readiness and resilience of 56,000 Reservists and families
Instrumental in design of business plan that optimized warrior / family readiness screening processes, and
yielded significant increases in resiliency and well-being of reintegrating Sailors and families
Navy Operational Support Center Kansas City October 2005-July 2008
Commanding Officer Kansas City, MO
Directed medical case management and recovery care / transition plans for 120 Reserve sailors with
Service-related injuries and illnesses, partnering with multidisciplinary teams and functional experts
Led staff of 20 in ensuring highest levels of training, mobilization, and family readiness for 550 Reserve
personnel in 18 units. Directed Operational Support Plan for personnel training / operational employment.
Established Warrior / Family Readiness Plan for deployment support and outreach to warriors and families.
Instituted Family Preparedness Days providing extensive educational / employment / counseling services.
Established and led robust community outreach and family preparedness programs and events, developing
partnerships with local employers and ESGR officials to enable employment opportunities and counseling
Fleet Activities Chinhae, Korea August 2004-September 2005
Operational Support Officer Chinhae, Republic of Korea
Planned, executed, and monitored effectiveness of annual operational support, training, and education
plans and programs serving over 500 personnel in 11 Navy Reserve units. Designed tailored training plans
for personnel competencies supporting major contingencies and exercises throughout South Korea.