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Dashboards
are dead.
How modern cloud analytics is
delivering personalized insights for all
ThoughtSpot overview
Technology
Search & AI
SEARCH
AI-DRIVEN INSIGHTS
Customers
which stores are selling the most?
Venture Portfolio Company
Leadership
Industry & Ecosystem
Enterprise & Mid-market
How many of you have reports you built 3
months ago that are obsolete today?
COVID has forever changed the importance of data
Consumer Workforce Operations Finance Supply chain
The shelf life of insights is shrinking
“Right now, the pace of change will
be the slowest pace that you see for
the rest of your career.”
Thomas Mazzaferro, CDO
Western Union
The time for change is now
80% of organizations said the
pandemic enabled them to
make organizational and
operational changes that will
provide lasting benefits.
SURVEY BY 451 RESEARCH
Modern data leaders are ditching their dashboards
Walmart powers digital transformation with
granular customer insights at scale
Canadian Tire navigates pandemic with
real-time, AI-driven insights to all
frontline employees
Nationwide uses search & AI to power a true
data-driven decision making culture
Fannie Mae sheds light on housing market by
letting go of dashboards
Suncorp Group fast tracks their digital and data
transformation with modern analytics
Clarity Travel navigates tricky refund journeys
during COVID by ditching dashboards
How long does it take you or your team to
create a net new dashboard report?
Dashboards vs. modern world speeds
2.3 minutes
Median wait time
for an Uber
18 hours, 40 mins
World’s longest flight
from NYC to Singapore
48 hours
International door-to-door
shipping from UK to USA
4-5 business days
Average wait time for a
dashboard report
Uber source, Flight from NYC to Singapore source, International shipping source
The infinite loop of dashboard insanity
Business User Analyst Data Engineer IT/DBA
Personalizing insights adds up…...
Average daily
salary expense of
a data team*
$1,340
Average number
of days to create a
net new dashboard
report
X 4.5 days
In resource
time per new
dashboard report
= $6,000
Average
iterations per
new dashboard
X 3
In resource
time per new
dashboard report
= $18,000
*National salary average of BI Analyst $96k, Data Engineer $130k, Database Administrator $96k
Legacy dashboard flows
Old dashboard flow Operational overhead eating
away at your data teams
92%
of data workers report time siphoned away
by operational tasks outside of their roles
68%
lack adequate time to implement
profit-driving ideas
50%
of your data headcount budget is being wasted
by remedial data tasks vs. analysis
*Data Analysts: A Critical, Underutilized Resource Global Survey of Data and Analytics Professionals, Dimensional Research, June 2020,,
Analytics and AI-driven enterprises thrive in the Age of With The culture catalyst, Deloitte Insights, 2019
Static dashboards can’t keep pace with dynamic data
of the data used to create
insights is out of date
86%
41%
of insights are using data
that is 2 months old or older
Data Analysts: A Critical, Underutilized Resource Global Survey of Data and Analytics Professionals, Dimensional Research, June 2020
Fragmented tools beget fragmented insights
Business User
“What was the
average deal size
in Q4?”
Analyst 2
Dashboard Tool #2
Cube, aggregate data,
calculate answer,
develop dashboard
Screenshot of
dashboard and
emailed it out
Answer
$1.5 million
Analyst 1
Uses payment date vs
sales date
Dashboard Tool #1
Cube, aggregate data,
calculate answer,
develop dashboard
Push to dashboard
publishing server
Answer
$1 million
Analyst 3
Includes re-sellers
Dashboard Tool #3
Cube, aggregate data,
calculate answer,
develop dashboard
Embed dashboard
in internal business
application
Answer
$2.5 million
Connects to
data sources
directly
Connects to
data
warehouse
Connects to
federated data
service
Federated
data service
Data
warehouse
Data
sources
Modernize, unify and see bottom line success
* Analytics and AI-driven enterprises thrive in the Age of With The culture catalyst, Deloitte Insights, 2019
of organizations that use a single,
common method across the enterprise
for accessing and analyzing data
exceeded their business goals.
80%
Dashboards can’t keep up with the way teams need to work today
Collaboration,
discoverability
and re-usability
Single source of
truth and secure
remote data and
insight access
Rapid use-case
development
with single-touch
insight provisioning
How many of you are still struggling with
self-service for business users?
Business user adoption
Sources: BI Scorecard & Gartner
Business users and executives are dissatisfied with current solutions
of frontline workers report a need for
better technology to get insights
86%
of executives aren’t comfortable
accessing or using data from their
existing tools and resources
67%
Business Users Executives
The New Decision Makers: Equipping Frontline Workers for Success, Harvard Business Review, 2020 Analytics and AI-driven enterprises thrive in the Age of With The culture catalyst, Deloitte Insights, 2019
A new paradigm for analytics: Search and AI
Old dashboard flow The new cloud paradigm flow
The modern analytics checklist
Legacy
BI Tools
Modern Cloud
Analytics
Cloud native architecture built for speed and scale ✓
Consumer-grade UX supports the most non-technical business to self-serve insights ✓
Search via live-query to ensure you can query data wherever it’s hosted, no aggregations or data
movement required
✓
AI-driven insights, and one-click auto-analysis to discover answers in the dark corners of your data ✓
Sits on your cloud data warehouse, and natively inherits all data models and scheme ✓
Eliminate data silos and shadow insights with a single source of truth ✓
Ideal environment for data governance and security ✓
ThoughtSpot: The Modern Analytics Cloud
Consumer-grade analytics for
your modern data stack
Simple
Provide true self-service analytics with Search & AI
Open
Build engaging data apps on a developer-friendly,
low-code platform with flexible APIs
Actionable
Bring data insights directly into your favorite business
apps to drive smarter actions
Two ways to consume the Modern Analytics Cloud
ThoughtSpot Analytics Cloud
(SaaS)
covid 19
infections
branch
location
employee
count
recovery
sales monthly region
ThoughtSpot Enterprise ThoughtSpot Everywhere
Deliver true self-service analytics
for your employees
Build interactive data apps
with low-code developer-friendly platform
The modern data stack is being fueled by an open cloud ecosystem
Best-of-Breed
Don’t settle for “good enough”
Interoperable
Integrate with any cloud data
source or application
No lock-in
Plug-and-play based on
need and performance
DEMO
Achieving true self-service analytics requires a paradigm shift
Static
Dashboards
BI Teams / Data Scientists Everyone
“We’re out of the dashboard
business, no more extracts.
Juergen Kallinger
HEAD OF DATA & BUSINESS MANAGEMENT
Build the consumer-grade analytics experience your customers demand
“Goodbye” static dashboards “Hello” interactive insights
Data teams around the world are buzzing
Human Resources 360
78% adoption rates in 6 months
Backlog reduced by 30
hrs/week per analyst
Global rollout
Subscriber 360
Increased subscription revenue,
lowered churn
400B+ rows indexed
Engagement data on over 32M
subscribers
Supply and
Procurement 360
Hyper-granular, 360 views
Over 3,500 procurement
professionals self-servicing
$138M ROI in annual financial
impact
Embedded Analytics
Simplifying customer billing with
self-service analytics
15,000+ customers use search
to take action on billing data
insights
45% improvement in NPS and
churn loss prevention of £2m
Reports
Hands-on
Resources
Community
A few recommended sources
• Dashboards are Dead
• Building the Modern Analytics and BI Team
• Becoming the Analyst of the Future
• Free Trial
• ThoughtSpot Sales 360 Starter Kit
• Hands-on Lab: ThoughtSpot Test Drive
• Thoughtspot.com/community
Try free for 30-days
Zero to Search in Minutes
Connect to your favourite cloud warehouse in
minutes and get timely insights via live-query in
seconds.
No Limits
Drill anywhere with the freedom to go from high
level insights to the finest grain of detail with a
simple click.
Enterprise-Grade Security
Rest easy knowing the safety of your data is our
top priority.
https://www.thoughtspot.com/trial
Death of the Dashboard

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Death of the Dashboard

  • 1. Dashboards are dead. How modern cloud analytics is delivering personalized insights for all
  • 2. ThoughtSpot overview Technology Search & AI SEARCH AI-DRIVEN INSIGHTS Customers which stores are selling the most? Venture Portfolio Company Leadership Industry & Ecosystem Enterprise & Mid-market
  • 3. How many of you have reports you built 3 months ago that are obsolete today?
  • 4. COVID has forever changed the importance of data Consumer Workforce Operations Finance Supply chain
  • 5. The shelf life of insights is shrinking “Right now, the pace of change will be the slowest pace that you see for the rest of your career.” Thomas Mazzaferro, CDO Western Union
  • 6. The time for change is now 80% of organizations said the pandemic enabled them to make organizational and operational changes that will provide lasting benefits. SURVEY BY 451 RESEARCH
  • 7. Modern data leaders are ditching their dashboards Walmart powers digital transformation with granular customer insights at scale Canadian Tire navigates pandemic with real-time, AI-driven insights to all frontline employees Nationwide uses search & AI to power a true data-driven decision making culture Fannie Mae sheds light on housing market by letting go of dashboards Suncorp Group fast tracks their digital and data transformation with modern analytics Clarity Travel navigates tricky refund journeys during COVID by ditching dashboards
  • 8. How long does it take you or your team to create a net new dashboard report?
  • 9. Dashboards vs. modern world speeds 2.3 minutes Median wait time for an Uber 18 hours, 40 mins World’s longest flight from NYC to Singapore 48 hours International door-to-door shipping from UK to USA 4-5 business days Average wait time for a dashboard report Uber source, Flight from NYC to Singapore source, International shipping source
  • 10. The infinite loop of dashboard insanity Business User Analyst Data Engineer IT/DBA
  • 11. Personalizing insights adds up…... Average daily salary expense of a data team* $1,340 Average number of days to create a net new dashboard report X 4.5 days In resource time per new dashboard report = $6,000 Average iterations per new dashboard X 3 In resource time per new dashboard report = $18,000 *National salary average of BI Analyst $96k, Data Engineer $130k, Database Administrator $96k
  • 12. Legacy dashboard flows Old dashboard flow Operational overhead eating away at your data teams 92% of data workers report time siphoned away by operational tasks outside of their roles 68% lack adequate time to implement profit-driving ideas 50% of your data headcount budget is being wasted by remedial data tasks vs. analysis *Data Analysts: A Critical, Underutilized Resource Global Survey of Data and Analytics Professionals, Dimensional Research, June 2020,, Analytics and AI-driven enterprises thrive in the Age of With The culture catalyst, Deloitte Insights, 2019
  • 13. Static dashboards can’t keep pace with dynamic data of the data used to create insights is out of date 86% 41% of insights are using data that is 2 months old or older Data Analysts: A Critical, Underutilized Resource Global Survey of Data and Analytics Professionals, Dimensional Research, June 2020
  • 14. Fragmented tools beget fragmented insights Business User “What was the average deal size in Q4?” Analyst 2 Dashboard Tool #2 Cube, aggregate data, calculate answer, develop dashboard Screenshot of dashboard and emailed it out Answer $1.5 million Analyst 1 Uses payment date vs sales date Dashboard Tool #1 Cube, aggregate data, calculate answer, develop dashboard Push to dashboard publishing server Answer $1 million Analyst 3 Includes re-sellers Dashboard Tool #3 Cube, aggregate data, calculate answer, develop dashboard Embed dashboard in internal business application Answer $2.5 million Connects to data sources directly Connects to data warehouse Connects to federated data service Federated data service Data warehouse Data sources
  • 15. Modernize, unify and see bottom line success * Analytics and AI-driven enterprises thrive in the Age of With The culture catalyst, Deloitte Insights, 2019 of organizations that use a single, common method across the enterprise for accessing and analyzing data exceeded their business goals. 80%
  • 16. Dashboards can’t keep up with the way teams need to work today Collaboration, discoverability and re-usability Single source of truth and secure remote data and insight access Rapid use-case development with single-touch insight provisioning
  • 17. How many of you are still struggling with self-service for business users?
  • 18. Business user adoption Sources: BI Scorecard & Gartner
  • 19. Business users and executives are dissatisfied with current solutions of frontline workers report a need for better technology to get insights 86% of executives aren’t comfortable accessing or using data from their existing tools and resources 67% Business Users Executives The New Decision Makers: Equipping Frontline Workers for Success, Harvard Business Review, 2020 Analytics and AI-driven enterprises thrive in the Age of With The culture catalyst, Deloitte Insights, 2019
  • 20. A new paradigm for analytics: Search and AI Old dashboard flow The new cloud paradigm flow
  • 21. The modern analytics checklist Legacy BI Tools Modern Cloud Analytics Cloud native architecture built for speed and scale ✓ Consumer-grade UX supports the most non-technical business to self-serve insights ✓ Search via live-query to ensure you can query data wherever it’s hosted, no aggregations or data movement required ✓ AI-driven insights, and one-click auto-analysis to discover answers in the dark corners of your data ✓ Sits on your cloud data warehouse, and natively inherits all data models and scheme ✓ Eliminate data silos and shadow insights with a single source of truth ✓ Ideal environment for data governance and security ✓
  • 22. ThoughtSpot: The Modern Analytics Cloud Consumer-grade analytics for your modern data stack Simple Provide true self-service analytics with Search & AI Open Build engaging data apps on a developer-friendly, low-code platform with flexible APIs Actionable Bring data insights directly into your favorite business apps to drive smarter actions
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  • 24. Two ways to consume the Modern Analytics Cloud ThoughtSpot Analytics Cloud (SaaS) covid 19 infections branch location employee count recovery sales monthly region ThoughtSpot Enterprise ThoughtSpot Everywhere Deliver true self-service analytics for your employees Build interactive data apps with low-code developer-friendly platform
  • 25. The modern data stack is being fueled by an open cloud ecosystem Best-of-Breed Don’t settle for “good enough” Interoperable Integrate with any cloud data source or application No lock-in Plug-and-play based on need and performance
  • 26. DEMO
  • 27. Achieving true self-service analytics requires a paradigm shift Static Dashboards BI Teams / Data Scientists Everyone “We’re out of the dashboard business, no more extracts. Juergen Kallinger HEAD OF DATA & BUSINESS MANAGEMENT
  • 28. Build the consumer-grade analytics experience your customers demand “Goodbye” static dashboards “Hello” interactive insights
  • 29. Data teams around the world are buzzing Human Resources 360 78% adoption rates in 6 months Backlog reduced by 30 hrs/week per analyst Global rollout Subscriber 360 Increased subscription revenue, lowered churn 400B+ rows indexed Engagement data on over 32M subscribers Supply and Procurement 360 Hyper-granular, 360 views Over 3,500 procurement professionals self-servicing $138M ROI in annual financial impact Embedded Analytics Simplifying customer billing with self-service analytics 15,000+ customers use search to take action on billing data insights 45% improvement in NPS and churn loss prevention of £2m
  • 30. Reports Hands-on Resources Community A few recommended sources • Dashboards are Dead • Building the Modern Analytics and BI Team • Becoming the Analyst of the Future • Free Trial • ThoughtSpot Sales 360 Starter Kit • Hands-on Lab: ThoughtSpot Test Drive • Thoughtspot.com/community
  • 31. Try free for 30-days Zero to Search in Minutes Connect to your favourite cloud warehouse in minutes and get timely insights via live-query in seconds. No Limits Drill anywhere with the freedom to go from high level insights to the finest grain of detail with a simple click. Enterprise-Grade Security Rest easy knowing the safety of your data is our top priority. https://www.thoughtspot.com/trial