This document provides a summary of Daniel C Pastrana Jr's skills, qualifications, and work experience. It lists his contact information and outlines his extensive experience with network administration, systems configuration, security, and wireless technologies. His background includes roles as a senior network engineer, enterprise infrastructure security engineer, and systems administrator for various companies.

1. Daniel C Pastrana Jr.
Cell Phone: (469) 438 – 3494 Email dpast276@sbcglobal.net
9812 Pikes Peak Pl. Oak Point, Tx. 75068
Skills &
Abilities
System Administration & Configuration:
Windows Server 2003, 2008 R2 & 2012, Linux Debian & Fedora Builds (Red Hat Flavors)
Network Installation & Administration:
Polycom Hub codec (4000 & 8000), Crestron AV1 / AV2, Extron video hardware, SonicWALL Firewall Pro,
Vyatta VSE6.2, Netopia R2020, Cisco Catalyst Network Switches 2950 /2960 /3750 /3850 /3560 /3650 /3750
/3850, Cisco Routers 1841 & 2911, Cisco ASA 5500 & 5500X NGFW Firepower Series, Cisco FTD VM / 4110
NGFW, Cisco Umbrella Insights, Palo Alto, F5 Portal, Proof Point, Barracuda Web / Application & Mail Filter,
Aruba Controller 7005 /650 /620, Aruba Bridge MST200 & Meraki/Cisco WiFi, Mobile Iron, Cisco VOIP (Unity
/UCCX / Unified CM, IM Presence), DLink / Belkin wireless firewall & router access points, Bluetooth, TCP/IP,
WAN/LAN, PXE Boot, Subnet & DHCP set up and manipulation, Intrusion Detection
WIFI Network:
Aruba 7005 /650 /620, Aruba Bridge MST200, Meraki Cloud /Cisco AP Wireless configuration, diagnosis,
implementation & management
Software:
Microsoft Office 2007/2010/2013/2016, Windows Exchange 2003/2007 cloud hosted, Outlook
2003/2007/2010/2016, Lotus Notes, Zimbra 8.6.0GA_1169, Windows Mobile 6.0 / 6.5, Android Mobile OS,
SCCM Microsoft Configuration Manager Administration Console, VMware ESXi / VSphere 5.0 – 6.0, Symantec
Norton Suite, Symantec Antivirus / Enterprise, McAfee Trend (Multiple Versions), CA Antivirus, Avast Internet
Security Suite, Trend OfficeScan V11.0.1454 SP1, Microsoft Forefront Endpoint Protection, Norton PGP
Encryption, Paragon Drive Backup, Acronis True Image, Acronis Backup & Data Recovery 10 Advanced
Workstation, CommVault Simpana V10R2, Altiris Image Deployment, Heat / Remedy, Service Desk Plus 8 -
9, Linux FOG Imaging, Unicenter Service Plus, Dentrix, Pro-E, Maintmizer, Cars & Prospector, Rumba 8.1 /
Mocha, Driveline, Dash Perm, Oracle, Rally AS400, Active Directory 2008 - 2012, Novel GroupWise, In-house
iPass VPN, Cisco VPN, TeamViewer VPN, Novell Client, Citrix, Active Sync, Dame Ware, TeamViewer /
RealVNC Viewer, Wireshark, Mobile Iron, Proof Point, PaloAlto, WebEx, Limited Crystal Reports 9 (Barcodes),
Cisco VOIP Unified Call Manager / Unity Connection / Unified CCX / Cisco IM Presence / Cisco Contact Center
Express Ver. 11.5 / Desktop Administration, Office 365 hosted / SharePoint & OneDrive, Zoho Service Desk
Plus 8.0-9.2 / OpManager SOCOM 11.7 / ManageEngine AD Audit Plus 4.6.0 / AD Manager Plus 6.5, Hitachi
Security Suite “HiPAM” 8.6 - 9.0, SolarWinds Orion 2017, Barracuda Security Gateway 8.0.3, Sophos
Endpoint Security V.10.7 / Enterprise Console V.5.5 Management
Hardware:
*Expertise in deployment, support, diagnosis and repair of Servers / Video Conferencing
Equipment / Mobile and Handheld Devices.
Dell Equallogic & EMC (SAN / NAS), HP iLo & Dell iDRAC ~ Servers hardware, Raid NAS NV+, Tera Station,
Synology NAS, Crestron (TPS-5000, 4000, 3000, 2500 / AV1, AV2), Polycom, Extron, Crestron, Mackie
mixer, Coreo PIP, Handheld 4620 / 4820 2D Scanner, Symbol LS2208 2D scanner, Siemens DCA Vantage
Analyzer, Canon VC-C3/4/5, In-light Surgical Camera, Patch work RJ45 /RJ11 /DB9 /Coax /RCA, Adaptus
Dolphin 7900 & 7600 Industrial Care Mobile,
Stryker Communications Telemedicine Surgical hardware specific components “Sydney SDC3 Medical
Imaging Management / Voice activation System, SwitchPoint Infinity Control System, Surgical Lights &
Control Boards, In-Light Cameras & Teletom Articulating Boom
Soldering:
Surface Mount, Through-hole, Cable joint, Decipher schematic maps
Certificates & Licenses: Additional Languages:
A+ Certification Bilingual, Fluent in Spanish
Network+ Certification
Polycom VSX Video Solutions Certification
Boeing – Static protocol & crimping
ASE Certification – Refrigerant systems
USAF Biomedical Equipment Repair Engineering Assistant
Securing Networks w/Cisco ASA Firepower Threat Defense NGFW (Firepower200)
Cisco ASA w/Firepower Services V2.1 (4200L)
Employment
History
Employer: My Community Credit Union Midland, TX. (GDT Consulting, Short Term Contract)
Title: Sr. Network Engineer Duration: 9/19 – 11/19
Responsibilities: Consultant to identify, review, correct & stabilizenetwork infrastructurefor
future solution plan
 Multi-site network security through Cisco Umbrella & Firepower FTD 6.2.3-13
o Management of system network & filter policies, patch management & VPN
o Change implementation for business needs, maintenance & planned expansion
 Cisco Voice Over IP (Unity Connection, Call Manager, IM Presence, Contact Center Express *V11.5
o End user phone support deployment, issue research & correction
o Corrective action on systems requiring maintenance, certificates, system back up
configuration / scheduling of service.
 Scan network infrastructure for End of Life hardware & status of Cisco service contracts
o Provide recommendation for replacement of EOL hardware
 Local Cisco AP & Meraki cloud hosted WiFi solutions management

2. Employer: City of Carrollton Carrollton, TX. (Contractor Paladin Consulting)
Title: Sr. Network Engineer Duration: 5/18 – 6/19
Responsibilities:
 Criminal Justice Information Systems (CJIS) Level 4 Security Training
 Nessus Vulnerability Scan Report review
o Resolution implementation & patching of exploits identified within report for network
infrastructure
o Research & deployment of hardware solution, End of Life or expansion of security
requirements.
o Review / maintain current IOS & configurations on Cisco switches, ASA’s & Barracuda’s
 City Project Management
o City wide security management, configuration & deployment of Cisco ASA Next Gen solutions.
o Replacement of End of Life / expansion of security requirements Cisco ASA 5500 & 5500X w/
NGFW Firepower.
 Data Center & City network project management / support
 Barracuda Web / Application / Mail Filter appliance management
 WatchGuard Video Body Camera System management (Police Department)
o Management of MikroTik video networked body & vehicle download stations, Vlan isolation
 Architect Cisco network solutions & expansions
o Manage segregated Police Department ASA firewall filter rules and policies
o Site deployment of VPN solutions & requirements
 Network Architecture review
o Expansion of site requirements / network hardware replacement for improved reliability,
performance & ensure security of enterprise infrastructure
 Voice Over IP phone support (Unity, UCCX, Unified CM)
 Network Hardware management & deployment of Cisco Catalyst PoE Switch infrastructure
 Meraki / Cisco City WiFi management & Isolation per end user requirements
 Project Management / Equipment Procurement
o Research / Isolate identified hardware / Test equipment for procurement
o Vendor pricing negations, hardware and services
o Hardware configuration / Deployment scheduling within change control allotted times
o Change control / ITIL Service Controls / PCI compliance
Employer: Advanced Integration Technology Plano, TX. (Contractor SNI Technology)
Title: Sr. Network Infrastructure Engineer Duration: 4/17 – 11/17
Responsibilities:
 Lead Architect Cisco network solutions & expansions
o Research & test enterprise infrastructure potential expansion or upgrade hardware solutions
o Install / support LAN, WLAN, WAN & VoIP network, internet / intranet systems
o Installation / maintenance / security patch management of network hardware & IOS
o Assign routing protocol & routing table configurations
 SolarWinds Orion, ZOHO Opmanager Event Analyzer proactively analyze reported alerts
o Monitor availability, performance & ensure security for enterprise infrastructure
o Administration of Cisco ASA firewall, intrusion detection / vulnerability scanning, routers,
switches, VPN gateways, WiFi controller & WAP’s
 Administration / maintenance of networked files servers, intrusion & vulnerability scanning
detection systems “Sophos Endpoint Security / Enterprise Console Management”
 Voice Over IP phone support (Unity, UCCX, Unified CM)
 Cisco ASA 5500-X, 5500 Series with Firepower & IPS – configuration, deployment & management
 Cisco 4110 NGFW Central Management series deployment and management
 Patch management & configuration administration
 Zoho AD360, AD Audit Plus & OpManager – SOX auditing, ensure end user tracking & access
management
 Barracuda / Email Security Gateway management
o Email venerability scanning, blocking & site changes per infrastructure requirements
 Project Management / Equipment Procurement
o Research / Isolate identified hardware / Test equipment for procurement
o Vendor pricing negations, hardware and services
o Hardware configuration / Deployment scheduling within change control allotted times
o Change control / ITIL Service Controls / PCI compliance (NIST800 Deployment)
Employer: DTCC Coppell, Tx. (Contractor Apex Systems)
Title: Enterprise Infrastructure Security Engineer Duration: 5/16 – 12/16
Responsibilities:
 Hitachi Security Suite Tools “HiPAM”
o Assist in design, Engineering & Integration of HiPAM solutions
o Privilege Access Management & Self Service Password Synchronization support from
infrastructure and application level
o Maintenance / upgrade of Hitachi Security Suite “HiPAM” application
o PCI Compliance of network devices & end user password check out
o Server rights restrictions per usage account / End user time restrictions
 Implementation of changes through change management / patching through response guidelines
and scheduled planned maintenance work from ITIL standards
 Health monitoring of applications & supporting infrastructure
 Actively identify areas of improvement for architecture & processes reliability
 System Architects liaise for integration of Linux, Windows, Active Directory, hardware & vendor
solution appliances
 Processes & tools understanding in which HiPAM must operate including firewalls, routes, zones,
import rules, inventory, incident response, change management, security logging & monitoring

3. Employer: ClubCorp Dallas, Tx.
Title: Enterprise Systems Administrator / Infrastructure Security Duration: 5/12 – 4/16
Responsibilities:
 Manage Engine Service Desk Plus Implementation & Administrator
 Change implementation & patching
 SQL Database & server security access administration
 User security role management / import & access control
 SQL database import / export transfers
 SQL database line item data manipulation
 24/7 hardware / software support to Windows, Linux & network hardware systems
 Vendor relations and management
 Rotational lead per facility deployments
 Server build administration via VMware ESX 5 - 6, HP iLo Insight Manager, Dell iDRAC
 Server 2008 R2 build, deployment & migration of data
 Applied security role administration for Sox, PCI & Hippa compliance
o Windows Server, Linux, VMware, SQL / Snap Shot reporting and change control
o Systems Auditing for security patching & compliance
o Linux command line or GUI OS patching / update (Deb / RPM)
o ZoHo - ManageEngine AD Audit (End user / Device auditing)
o ZoHo – OpManager server & network equipment performance monitoring/ alerting
o Dell Case & Azure system update / patching
 McAfee, Trend vulnerability scan management of network & systems
o Review & manual resolution of identified malware / quarantined files & alerts
o Corrective action to appliances with failed heart beat & non-compliant updated scan signatures
o McAfee application scan engine push to networked servers, desktops & mobile devices.
 Implementation & Analysis of HP, Dell, Aloha Point of Sale hardware
 CommVault Simpana v10 R2 / EqualLogic TSM scheduled backup & restore
o Error log dump for assisted diagnosis with Dell Support
o Replacement of defective server hardware components
o Backup confirmation & diagnosis of backup failures
 Administration & configuration
o Cisco switches 2950 / 2960S / 2960C & routers 1841 & 2911
o Cisco Unified CM / Unity Connection UCM / Unified CCX / Desktop Administration / Cisco Jabber
o Cisco VOIP phone configuration / deployment / support
o Cisco ASA diagnosis and support
o IronPort / Mobile Iron / Proof Point Internet threat security / PaloAlto
 Cisco switches / router security auditing & updating
 Zimbra & Lotus Notes Administrator
o Account creation, restore & error repairs
 Account creation, restore & error repairs
 Wireshark system packet tracing for diagnosis
 Datacenter Servers & Network support
 Proof Point mail firewall administration
 Mobile Iron & Traveler handheld device configuration, deployment & remote security administration
o IPhone / Android & Blackberry
 Printer deployment, remote configuration, installation & management
 Aruba & Nomadix Wi-Fi configuration, deployment implementation, administration & maintenance
o Aruba Controller 7005 /650 /620, Aruba Bridge MST200
 Hardware / software configuration for site deployment & remote management
 Troubleshoot escalated issues with Engineering to coordinate & implement solutions
 Provide detailed analysis of deployed test scripts & recommended solutions
 Performance tuning per business requirements
 Recommendation of improvements via data metrics review for improved quality standards
 Site cost analysis for implementation of installs & testing
 Root Cause / service level analysis & identification of trends
 Maintain perpetual data center hardware / software maintenance / warranty records
 Administration of RSA KeyFob & GPG/PGP technology
 WebEx Account administration & support
 Microsoft Office 365, deployment / support
 SharePoint Cloud user import, management & security access implementation
 OneDrive Support
 Oracle / Linux printer queue configuration & support
 Citrix session administration
 Active Directory security administration via SAR process
o Creation & management of roles, access groups & personnel
Employer: Research In Motion Limited Irving, Tx. (Contractor ProComm)
Title: Global CNOC Senior Analyst / Systems Administrator Duration: 10/11 – 5/12
Responsibilities:
 Microsoft Office 365 BlackBerry Cloud Server Support
 Microsoft Office Exchange Cloud administration
 Blackberry BES & BAS domain administration
 Active Directory permissions administration
 SQL queries (No Coding)
 PowerShell (Smoke Burn in Test / No Coding)
 Fledge device account creation and management
 Import, configuration & load balancing of accounts per VM server
 Monitor network traffic
 Monitor alerts on Domains / Servers
 Ensure compliance with internal policies and procedures
 Escalation of issues for unknown cause incidents

4.  Remedy (Ret) ticket tracking, creation and resolution
 Resolution knowledge base metrics tracking
 Knowledge base (KB) creation per identified solutions on incidents
 Technical writing for diagnosis & resolution of identified causes
 VMware ESX (Ver4) Bes review of Cloud Operational logs
 Proactive resolution of account issues prior to client call or limitation of services
Employer: Peterbilt Motors Co. Denton, Tx. (Contractor Volt)
Title: Sr. Technical Analyst Duration: 05/11 – 10/11
Responsibilities:
 Front-line interpersonal client support
 Virtual device support and integration to network
 Microsoft Office Communicator
 Account integration / activation via Active Directory
 SCCM licensed application tracking per group & removal of non-licensed applications
o In-house built applications deployment & update maintenance
o Deployment of patches / device software inventory / asset tracking
 Testing and deployment of Enterprise software packages through SCCM
 Symantec Norton antivirus remote installation, monitoring & resolution per appliance notification
 Symantec deployment management & resolution of a lerts
 (OCS) Open Computer & Software Inventory Next Generation
 Windows 7 Enterprise O/S deployment
 Exchange Forefront/Forefront Identity Manager 2010
 Technical writing for software deployment, diagnosis & repair
 Installation and support of corporate internally created & purchased applications
 User State Migration Tool (USMT)
 User profile migration & restoration to alternate devices
 Microsoft Office Outlook 2010
 PST file encryption / decryption & corruption repairs
 Diagnosis and resolution of email issues
 BlackBerry handheld support, diagnosis, repairs, O/S upgrades and exchanges
 Remote diagnosis and assistance to users via Dame ware and Remote Desktop
 SLA resolution of tickets per allotted time restraints
 Escalation of reported issues to Corporate ITD
 Diagnosis and repair of faulty workstations, laptops and tablets
 Research and evaluation of engineering requirements
 Active Directory
 User rights restrictions, group rights and queue software access
Employer: Product Support Services, Inc. Coppell, Tx. (Contractor Artech)
Title: Network Administrator Duration: 10/10 – 06/11
Responsibilities:
• Active Directory security administration
o User applied access rights
o Groups, roles & device access management, user rights and networked device access rights
 Microsoft Exchange Server 2003 / 2007 administration
 Mail account upgrade, transfers via Exmerge & restoration
 Installation & configuration of Exchange 2007 cloud hosted mail server / account external transfers
 Outlook 2003/2007/2010
o Software Installation, activation, configuration, profile extraction, corruption repairs
 Implement and test recommended network changes for business marketable enhancements
 Configuration & deployment of network devices
o Microsoft server 2008 R2
o SonicWALL & Vyatta Linux based firewall
 Daily backup of production & management personnel
o Net gear RaidNas NV+ & Server based backup
o Disaster recovery via Acronis Backup & Recovery 10 Advanced Workstation
o Recovery of client files from crashed storage devices
 (OCS) Open Computer & Software Inventory Next Generation via Spice works
 Installation, repair and maintenance of all Pc’s, printers and network devices
o Repair, diagnosis & deployment of Zebra printers
 Front-line interpersonal client support
 SCCM asset monitoring, patching & application deployment
 McAfee systems monitoring
 McAfee systems management
o Daily scan signature review & updates push
o Resolve issues with alerting devices with failed removal attempts / virus chest / quarantined
items
o License tracking & management per deployed limitations
 Laptops encryption via True Crypt
 Windows XP image creation with Nlite
 System add-on implementation packaging via Bit Rock installer builder
 Ubuntu Server
o FOG imaging / PXE boot image deployment
 Outlook support, installation, configuration, profile transfer & corruption repairs
 Image creation for deployment to onsite devices (Windows 98 & XP)
 VOIP - onsite diagnosis of deployed hardware from vendor for prompt resolution
 VPN – set up through TeamViewer
 Virtualization of desktops & servers

5.  Remote diagnosis and resolution of software through Dame ware / VNC Viewer
 Blackberry software error diagnosis, configuration and device deployments Ver. 4 /5
Employer: Raytheon, McKinney, Tx. (Contractor CCOps / Disys)
Title: Desktop / Technical Support Specialist Duration: 6/10 – 10/10
Responsibilities:
 Front-line interpersonal client support
 Active Directory
o User rights and device access control
 Norton Ghost imaging, Microsoft image deployment tools and PXE boot image push
 Symantec Norton Security Suite, identification & resolution of network / system vulnerabilities
 WinPE system analysis and resolution of system build issues
 Recovery of client files from crashed storage devices
 Cisco VPN support and device configuration
 Lotus Notes support, installation, configuration, profile transfer & corruption repairs
 Timely ticket resolution per severity
o Installation, repair and maintenance of HP desktop and laptop components
o Defective parts order, tracking and replacement
o HP case tracking and resolution per contract agreement
o Software installation and hardware diagnosis via Dame ware
 System deployments and refresh per Raytheon or DoD policy compliance
o Transfer / restoration of client specific files
o Norton PGP encryption / decryption of secure files
o SCCM Licensed application deployment & license tracking w/in non DoD security restricted
devices
Employer: Independent Contractor
Title: Desktop / Technical Support, Systems Engineer Duration: 12/08 – 6/09, 10/09 – 4/10
Responsibilities:
 Completed multiple short term contracts for various staffing firms throughout the DFW region
 Time gap of 7/09 – 9/09 was due to family death resulting in sabbatical.
Employer: Children’s Medical Center, Dallas, Tx *(Contractor JTA, layoff reduction of contracted employees)
Title: Information Systems Operations Analyst Duration: 04/2007 – 11/2008
Recognitions: Multiple recognitions for documentation & ticketing improvements
Responsibilities:
 Telecommunications Equipment & Installation
o Installation, repair and maintenance of audio visual components
o Deployment of replacement & updated communication devices
o PBX call center support, line issues and resolution of ongoing requests
o Firmware updating
o Software uploading / updating
 Maintenance, repair and upgrade of facility electronics
o Component warranty tracking & ordering
o Disposal of decommissioned electronics
o Diagnosis and resolution of ongoing hardware / software failures
o Server hardware replacement & installation
o Server build from vendor provided diagrams & components
 Maintain perpetual inventory system records
 Symantec Norton Security Suite, identification & resolution of network / system vulnerabilities
 SCCM / Altiris - tracking of software licensing compliance
o SCCM licensed application tracking per group & removal of non-licensed applications
o Deployment of applications & patches / device software inventory / asset tracking
 Provide level I, II & III problem determination and resolution for 4,500+ internal / external clients
o Direct support to directors, management and high priority surgeons
o Research, develop & deploy solutions or suggestions
o Implementation of application hot fixes
o Recommendation of system changes & improvements
o Customer training & assistance for device implementation
 Configuration, installation & documentation of PDA solutions
 Mobile device support / deployment
 Imaging, configuration, application installation / removal & back up of devices
 Dell Axim X3, X30, X50, X51, HP IPAQ, Pocket PC, Adaptus Dolphin 7900 & 7600
Industrial Care Mobile, BlackBerry
 Windows Mobile 2003, 5.0, 6.0 & 6.5
o OS loading, upgrade, error resolution and configuration
 Blackberry OS & error codes resolution
 Troubleshoot basic network connectivity issues
 End user Citrix & Oracle account & session support
 Vendor account relations
o Cerner, Honeywell / Handheld, Dell, Hewlett Packard & Panasonic
 Altiris
o Off / on site Desktop & Laptop imaging
o Software & updates distribution
o Inventory tracking
o (OCS) Open Computer & Software Inventory Next Generation
o Asset tag management
 Projects & system deployments

6. o Back up of systems and client profiles via Ghost & Acronis for improved turn around
o Imaging Pc’s and laptops for deployment per software requirements via Altiris.
o Mass client moves from Dallas to Plano new Children’s Medical Facility involving Pc’s, laptops,
network printers and mobile care units (Honeywell Dolphin 7600 / 7900)
o Performing systems transfers to new replacements due to decommissioning older systems
o Deployment of PDA, Cellular & Mobile Care units to Physicians & medical staff
o Implementation of IP addresses to specific client & department for improved diagnosis &
tracking of system issues.
 Active Directory
o User account management
o Access & software implementation
 Heat client tracking for prompt resolution of ongoing incidents
 Virtual device network support
 Efficiently organize and manage long term service level agreements
 Develop and prepare written or oral audits, status reports & parts analysis reports
 Joint Commission Support (Federal Compliance)
Employer: Rent A Center Corp. Plano, Tx *(Temporary Staffing/ Insight Global, short term contract)
Title: Technical Support Analyst Duration: 01/2007 – 04/2007
Responsibilities:
 Technical writing
 DSL & T1 lines diagnosis
o Process request & tracking of repairs per high speed provider
o Guide customers via call on resetting & providing modem information
 Broadband / firewall configuration
 Verification of End of day processing
o Daily tape backup failures
o Diagnose failures via network and on-site personnel
 Support to US & Puerto Rico facilities
 Trouble shooting & resolution of network issues
Employer: Stryker Communications Telemedicine, Flower Mound, Tx *(Layoff, reduction of IT personnel)
Recognitions: Awarded 2005 technician of the year recognition for Service Excellence /
Production Excellence achievement
Title: Technical & Field Implementation Specialist, Component Repairs & Installations, Electrostatic /
Mechanical Assembly Duration: 08/2004 – 09/2006
Responsibilities:
 Company specific Biomedical equipment installation, repair and manufacturing
 Production of SwitchPoint Infinity (Operating Room Information Systems “ORIS”) in static safe
environment.
 Production of hubs & VDC units per client specified use & integration of accompanying equipment.
 Quality control & inspection
 Software programming to customer specifications
 Windows XP Embedded image creation
 Technical / product assistance to Latin America and US customers
o Technical writing for diagnosis of field equipment
o Determination of account warranty status
 Location / distribution of part numbers, parts and related costs per on site services / component
replacement
 Upgrading old and refurbishing defective field units to current specifications
 Diagnosis of faulty Teleconferencing / AV & PC components, including network installations
o Hubs, VDC, Level 1,2,3 & Switch Point 3
o Installation / deployment of replacement & updated communication devices
 On site repair, replacement & installation of defective or new orders
 Visum surgical service light heads & power supply
 Testing & diagnosis of power control board & power supply
 In-light surgical camera
 Wall mount touch panel
 Switch Point Infinity (data / visual router)
 Testing & diagnosis of video, audio & networking routing boards
 Voice activation / SDC3 Medical Imaging Information Management System
 Crestron, Extron and Polycom conferencing equipment
 Stryker Articulating / Teletom Booms
 Cannon PTZ VC-C3, 4 & 5
 Integration of voice activation system (Sidney) to Infinity video / audio router
o Voice activation / SDC3 Medical Imaging Information Management System
 Creston touch panel / AV1 & AV2 software loading, upgrading and programming for integration with
external conferencing and surgical room equipment
 TCP/IP, WAN / LAN set up and manipulation
o Visual / data communication between surgical OR’s, educational & hospital facilities via
Polycom hub codec (4000 / 8000)
o Testing line communication, resolution of network connectivity issues
o Replacement, testing & installation of Fiber Optic lines
 Training of medical personnel and Physicians
 Training & breakdown per component in surgery OR for assisted use
 Front-line interpersonal client support for issues and concerns
 Facilitation of programmable equipment per Physicians needs or requests for surgical procedures
and recordings

7. Employer: United States Air Force, Wichita Falls, Tx *(Honorable Discharge)
Title: Biomedical Equipment Repair Engineering (Certificate Obtained) Duration: 10/2003 – 06/2004
Responsibilities:
o Classroom atmosphere with hands on application, testing and repair of components
o Diagnosis of faulty equipment with mathematical applications & schematics
o Field technical support
Education College: Brookhaven College, Farmers Branch, Tx Duration: 1995-2001
Course of Study: Electrical / Electronic Engineering
College: United States Air Force, Wichita Falls, Tx Duration: 2003-2004
Course of Study: Biomedical Equipment Repair Engineering
College: Cleveland Institute of Electronics, Cleveland, Oh Duration: 2006-2008
Course of Study: Applied Science in Computer Technology