Eng.Mohamed MBA ,Contact Center operations Manager
CV ingles
1. DIANA FABIOLA ESPINOZA RODRIGUEZ
DEGREE LEVEL
INDUSTRIAL ENGINEER 2006-2010
“Instituto Tecnológico de Celaya”
STUDENT
2016 IT - College of Computing Technology. Dublin
SKILLS
Responsible
Active
Timely
Initiative
Friendly
Constant
Committed and proactive attitude
Commit to the challenges and decisions.
Knowledge in customer service.
Creative thinking, decision making, responsible and
integrates, ability to process and organize information.
ACADEMIC ACTIVITIES
2008 Developing and implementing preventive
maintenance program (Check List)
Plasticos PPC SA DE CV
2009 Creating health and safety instructive for
the Lathe factory in Mexico.
2013 Teaching of the Course of "CATIA and Rapid
Prototyping" at:
-Instituto Tecnológico de Celaya Mexico
- International Congress of Academy
Research Journals 2013 (30 hrs)
GENERAL
INFORMATION
AGE: 30 years old
STATUS: Single
NATIONALITY:
Mexican
ADDRESS:15-16
kelly´s Row Apat. 4
Dublin 1
CITY: Dublin Ireland
CEL PHONE:
0871408034
E-MAIL:
diana_espinoza12@hotm
ail.com
2. WORKING EXPERIENCE
2016 TK MAXX, Ireland
Stockroom
2015 - Now Milan Gaming Ltd. Casino Dublin, Ireland
Position: Cashier
Description: daily reports, and customer
service. Inspection, solve problems with the
machines and machine readings.
2013-2015 Honda Company Factory
Position: Spec Control. As Engineer.
Description: Management specifications of
Parts. Control of blueprints,
2013 IECA (State Training Institute),
“PLM LABORATORIES”, Irapuato. Gto
Position: Trainee
Description: Software Training methodology
based on PLM (Virtual Analysis and Design
Life Cycle of a Product), with Catia software,
3DVIA, Delmia and Enovia.
2011-2012 Ned Kelly´s, Casino, Dublin, Ireland
Position: Instructs the area of bets
Description: Planning of work, training new
employees, daily reports, and customer
service. Inspection, solve problems with the
machines and machine readings.
2009-2010 CIE Mexico Factory
Position: Trainee
Description: Development of a system for
carrying out the SPC (Statistical Process
Control) area: stamped aluminum.
SOFTWARE
- Offices
- CATIA V5R1 in the
modules:
-Part Design
-Assembly Desing
-Surfaces
-Drafting
-Lathe, Prismatic
Machining
- Delmia Robotic , Quest
- Minitab
- Mastercam
- Cimco Edit
- Simulator CNC Swansoft
- 3DVIA
-Java (basic 1st Year IT)
LANGUAGE
- Mothertongue:Spanish.
- English: Level
intermediate
3. Applying troubleshooting techniques including 5 W's, PDCA and FMEA.
2006-2011 Spiro plastic Mexico.
Position: Manager (family business)
Description: Personnel management, work planning, dealing with suppliers,
preparation of inventories.