1. because
PERFORMANCE MATTERS
PROFESSIONAL SERVICE BY A RELIABLE TEAM. GUARANTEED.
INTRODUCTION TO
MADISON SETTLEMENT SERVICES
FEBRUARY 11, 2013
CYNTHIA J. WATERMAN
512.590.9333

2. because
PERFORMANCE MATTERS
PROFESSIONAL SERVICE BY A RELIABLE TEAM. GUARANTEED.
Email & Phone Calls 1 Business Hour
Order Confirmations and Fee Quotes Instant Online
Title Commitments 2-3 Business Days
Cleared to Close 5-7 Business days
Scheduling Requests 4 Business Hours
Initial HUD Preparation 1 Business Hour
HUD Change Requests ½ Business Hour
Signed Closing Docs 1 Business Day
Funding 2 Business Hours
Policy Issuance (Short Form) 3 Business Days
Recording Confirmation Upon receipt from County
Ask us for a copy of our written service guarantee.

3. because
PERFORMANCE MATTERS
CUSTOM PROCESS CONSULTATIONS TO ENHANCE REVENUES
Our experienced process design
consultants will meet with you to
understand your goals, challenges and
unique business needs. We will then
design a custom process that enhances
revenues and ensures long term referral
business for you.
If you want to skip custom design time
you can choose from our proven process
solutions. We serve centralized and
decentralized business channels with
unique process options in multiple
purchase and refinance product types.

4. because
PERFORMANCE MATTERS
CUSTOM AND AUTOMATED PERFORMANCE REPORTS
Response time reports
Title turn time reports
Cleared to close completion reports
Scheduled closing reports
Successful signing confirmations
Funding preparation reports
Confirmed funding reports
Overall performance reports
Custom reports designed upon request

5. because
PERFORMANCE MATTERS
TECHNOLOGIES THAT PUT YOU IN CONTROL
Secure SAS 70 environment
Instant guaranteed fee quotes online
Instant guaranteed recording fees online
Loan amount changes instantly online
Post closing documents online
Access secure doc repository for the life of your account
Easy integrations available

6. because
PERFORMANCE MATTERS
REFERENCES AND REFERRALS
…Madison is so far one of the best companies that we have worked with…(They) are out of this world!!
Thank you so much for suggesting we switch!!
…I just wanted to take a moment to let you know that … is having wonderful success with you and
Madison. I’m very happy with the change we made to your company. Many thanks for all of your help and
extra efforts with our files. I’m pushing for 100% of …to come to Madison Settlements. Thanks Again and
YOU ROCK!!!...PS: (name)......thanks for nudging me to Madison!
…I have yet to work with a title company who had employees CLOSE to the quality the 2 of you bring.
Thank you for making my life very easy when it came to closing loans. If you ever need it, use my name as
a reference!
…I am writing you this morning to pass on my high regard for …. a professional, courteous, prompt
member of your staff. She has been so helpful to me during our Multi State Audit and has gone above and
beyond to provide me what I need and she is always so quick in her response…Your company continues
to impress me with the quality of staff you employ. Although, I’m really not surprised given the kind of
person you are yourself.
Additional References are available upon request.

7. because
PERFORMANCE MATTERS
PROVEN FINANCIAL STABILITY
Founded in 2003, and headquartered in Hanover, PA , Madison
Settlement Services provides nationwide real estate title and
settlement services, including title insurance and escrow services
related to home purchases, loan refinances, and commercial
transactions, throughout the United States. The company is privately
held and maintains greater than the sufficient financial resources
necessary to provide excellent service, ensure ongoing stability of the
company and further invest in new technologies that facilitate the
growth of our company and our client base. Madison Settlement
Services enjoys, through careful management, a very respectable debt
to equity position and liquidity.

8. because
PERFORMANCE MATTERS
PROFESSIONAL SERVICE BY A RELIABLE TEAM. GUARANTEED.
Contact Cynthia Waterman
512-590-9333
Cynthia.Waterman@MadisonSettlements.com