The CACIB HONG KONG BRANCH provided status updates on disruptions to service at their main office in Pacific Place Two due to a traffic issue. In the initial update, they notified customers that cash counter transactions were closed and appointments would be rescheduled. Other activities continued at their disaster recovery center. Subsequent updates confirmed the office remained closed for cash counters but other services operated normally from the disaster recovery center, until the final update announced services had resumed at the main office.

1. CACIB HONK KONG BRANCH – STATUS UPDATE #5
o Status update (start)
“Due to a traffic issue in Central area on dd/mm/yyyy , our main office in Pacific Place Two is closed for any
transactions related to the cash counters, starting from hh.mm
If you have any appointmentwith our staff in our building ,Pacific Place Two, we will contact you for a another
suitable place and timing.
Other activities remain the same and our Bank will handle the transactions from our disaster recovery center
in XXXX (address).
Please check at regular intervals on this website for further updates.”
o Status update (regular interval)
“As of hh.mm ,our main office in Pacific Place Two is still closed for any transactions related to the cash
counters.
If you have any appointmentwith our staff in our building ,Pacific Place Two, we will contact you for a another
suitable place and timing.
Other activities remain the same and our Bank will handle the transactions from our disaster recovery center
in XXXX (address).”
o Status update (end)
“As of hh.mm ,our main office in Pacific Place Two is now accessible and we have resumed our activity in a
business as usual mode.”