The document provides data from surveys conducted with young people engaged in services from CYN (Community Youth Network) between 2021-2022. It includes the following key points:
- Surveys were conducted to understand young people's experiences, including their relationships with youth workers and experiences in sessions/activities.
- Most young people reported positively about feeling listened to and valued by CYN staff. They also conveyed happiness, well-being and feeling safe.
- Data is broken down by CYN region and type of service (groups, one-to-ones, etc). Participation rates in surveys increased from 2021 to 2022.
- For young people who set collaborative goals with youth workers, most reported improvement
3. Evaluation Framework
CYN 2021
Open Access
Open Access
(workshops)
Small Group Work /
Creative Courses
1:1 work (e.g.
Wellbeing
Practitioner)
Measurement methodology Youth Clubs or other open
access meetings such as
LBGTQ
Specific, one off workshops
that have a set agenda and
specific learnng outcomes
(e.g. a workshop on Sexual
Health)
Meet more than once (e.g.
10 weeks), have a specific
agenda and preidentified
outcomes
Any piece of work where a
worker is enaging in a
specific piece of work
Practitioner / Youth Worker
Assessment
Collaborative Goals /
Milestones
WEMWBS
Session feedback
Overall experience of service
Outcome
Experience
Experience of Session
Trusted Youth Worker
Relationships
4. CYN Evaluation Framework
Trusted Youth
Worker
Questionnaire
With this tool we ask young
people at regular intervals in the
year about their experience at
CYN.
5. •.
Trusted Youth Worker
January & February 2022
100 surveys were completed in January and February 2022.
Of the 100 surveys completed so far this quarter, Only 14 young people answered they had witnessed or experienced
discrimination at CYN.
However, 12 young people of those 14, agreed or strongly agreed that the situation had been handled effectively by the
staff at CYN. 2 people answered that they did not know if it had been handled effectively.
Most of the young
people surveyed
conveyed a sense of
happiness and
wellbeing at their
activities with CYN
youth workers.
6. •.
Trusted Youth Worker
January & February 2022
100 surveys were completed in January and February 2022.
The surveys were
completed across
Bristol and
Southglos groups
and one to ones,
creative courses and
the courts project.
Most of the young people surveyed indicated that they feel listened to and
what they say is valued at CYN.
7. Creative n = 68
94%
90%
82%
81%
1%
4%
9%
7%
4%
6%
9%
12%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Staff at CYN listen to me
Staff at CYN are interested in what I have to say
My views and worries are taken seriously
I can have my say on what happens and when
How I'm doing at CYN
Strongly Agree / agree Neither Agree nor disagree
Disagree / Strongly disagree Don't Know / no answer
68%
75%
94%
93%
57%
76%
19%
7%
3%
4%
15%
10%
1%
3%
6%
0%
12%
15%
3%
3%
22%
13%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
I feel comfortable to be myself here
I feel safe and accepted by other young people who come
here
I enjoy my time at CYN
At CYN there is an adult I trust
I'm able to see that adult regularly.
I feel a sense of achievement from my activities at CYN
How do I feel at CYN?
Strongly Agree / agree Neither Agree nor disagree Disagree / Strongly disagree Don't Know / no answer
8. Southglos n = 61
95%
93%
92%
85%
3%
2%
5%
11%
2%
2%
2%
3%
3%
2%
75% 80% 85% 90% 95% 100%
Staff at CYN listen to me
Staff at CYN are interested in what I have to say
My views and worries are taken seriously
I can have my say on what happens and when
How I'm doing at CYN
Strongly Agree / agree Neither Agree nor disagree
Disagree / Strongly disagree Don't Know / no answer
79%
84%
93%
95%
84%
77%
20%
3%
5%
3%
7%
15%
2%
2%
2%
2%
5%
11%
5%
8%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
I feel comfortable to be myself here
I feel safe and accepted by other young people who come
here
I enjoy my time at CYN
At CYN there is an adult I trust
I'm able to see that adult regularly.
I feel a sense of achievement from my activities at CYN
How do I feel at CYN?
Strongly Agree / agree Neither Agree nor disagree Disagree / Strongly disagree Don't Know / no answer
9. TYS East Central n = 55
91%
93%
84%
84%
4%
4%
4%
11%
5%
4%
13%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Staff at CYN listen to me
Staff at CYN are interested in what I have to say
My views and worries are taken seriously
I can have my say on what happens and when
How I'm doing at CYN
Strongly Agree / agree Neither Agree nor disagree
Disagree / Strongly disagree Don't Know / no answer
80%
76%
96%
93%
76%
78%
4%
16%
2%
4%
15%
18%
11%
5%
2%
5%
5%
2%
2%
2%
4%
4%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
I feel comfortable to be myself here
I feel safe and accepted by other young people who come
here
I enjoy my time at CYN
At CYN there is an adult I trust
I'm able to see that adult regularly.
I feel a sense of achievement from my activities at CYN
How do I feel at CYN?
Strongly Agree / agree Neither Agree nor disagree Disagree / Strongly disagree Don't Know / no answer
10. TYS North
100%
100%
100%
100%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Staff at CYN listen to me
Staff at CYN are interested in what I have to say
My views and worries are taken seriously
I can have my say on what happens and when
How I'm doing at CYN n = 5
Strongly Agree / agree Neither Agree nor disagree
Disagree / Strongly disagree Don't Know / no answer
100%
100%
100%
100%
80%
80%
20%
20%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
I feel comfortable to be myself here
I feel safe and accepted by other young people who come
here
I enjoy my time at CYN
At CYN there is an adult I trust
I'm able to see that adult regularly.
I feel a sense of achievement from my activities at CYN
How do I feel at CYN? n = 5
Strongly Agree / agree Neither Agree nor disagree Disagree / Strongly disagree Don't Know / no answer
11. TYS South n = 28
89%
85%
100%
93%
85%
74%
7%
4%
4%
7%
15%
4%
4%
4%
7%
4%
7%
0%
7%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
I feel comfortable to be myself here
I feel safe and accepted by other young people who come
here
I enjoy my time at CYN
At CYN there is an adult I trust
I'm able to see that adult regularly.
I feel a sense of achievement from my activities at CYN
How do I feel at CYN?
Strongly Agree / agree Neither Agree nor disagree Disagree / Strongly disagree Don't Know / no answer
100%
100%
100%
100%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Staff at CYN listen to me
Staff at CYN are interested in what I have to say
My views and worries are taken seriously
I can have my say on what happens and when
How I'm doing at CYN
Strongly Agree / agree Neither Agree nor disagree
Disagree / Strongly disagree Don't Know / no answer
12. The Station N = 27
96%
93%
89%
74%
4%
4%
19%
4%
4%
4%
4%
4%
4%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Staff at CYN listen to me
Staff at CYN are interested in what I have to say
My views and worries are taken seriously
I can have my say on what happens and when
How I'm doing at CYN
Strongly Agree / agree Neither Agree nor disagree
Disagree / Strongly disagree Don't Know / no answer
89%
85%
100%
93%
85%
74%
7%
4%
0%
4%
7%
15%
4%
4%
0%
4%
7%
4%
7%
7%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
I feel comfortable to be myself here
I feel safe and accepted by other young people who come
here
I enjoy my time at CYN
At CYN there is an adult I trust
I'm able to see that adult regularly.
I feel a sense of achievement from my activities at CYN
How do I feel at CYN?
Strongly Agree / agree Neither Agree nor disagree Disagree / Strongly disagree Don't Know / no answer
13. The Courts n=17
94%
94%
88%
94%
6%
6%
6%
6%
6%
82% 84% 86% 88% 90% 92% 94% 96% 98% 100%
Staff at CYN listen to me
Staff at CYN are interested in what I have to say
My views and worries are taken seriously
I can have my say on what happens and when
How I'm doing at CYN
Strongly Agree / agree Neither Agree nor disagree
Disagree / Strongly disagree Don't Know / no answer
88%
94%
82%
100%
53%
82%
0%
0%
12%
0%
24%
18%
6%
6%
6%
0%
6%
0%
0%
0%
18%
0%
I feel comfortable to be myself here
I feel safe and accepted by other young people who come
here
I enjoy my time at CYN
At CYN there is an adult I trust
I'm able to see that adult regularly.
I feel a sense of achievement from my activities at CYN
How do I feel at CYN?
14. •.
Trusted Youth Worker
In Groups
In 2021, 128 surveys were completed in groups. This includes targeted, courses and open
access. This represents a 7 % of all the possible young people who could have completed it.
In 2022, the survey was done at the end of January and beginning of February. The participation
was 13 % of all the possible young people who could have completed it, with a total of 13 %.
7%
13%
93%
87%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2021 2022
Completed survey Did not complete
15. •.
Trusted Youth Worker
In Groups
In 2021 a total of 130 Trusted Youth Worker Relationships questionnaires were completed in
group work, and 82 in 2022 in groups, courses and open access.
This graph represents the proportion of those for each CYN area.
21%
46%
29%
13%
22%
30%
4%
0%
6%
2%
18%
7%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Surveys
2021
Surveys
2022
Participation in survey
Creative Southglos East Central North South Station
16. •.
Trusted Youth Worker
In One to Ones
In 2021 and 2022 18 and 19 questionnaires were completed respectively in one to ones. In
Southglos the proportion seems higher as they worked with smaller numbers, 40 and 13. While in
TYS the total of possible young people who could have been surveyed were 1900 and 489
respectively.
18%
31%
1% 2%
1%
3%
0%
5%
10%
15%
20%
25%
30%
35%
Surveys
2021
Surveys
2022
Participation in Survey
One to ones
Southglos Bristol Total
17. CYN Evaluation Framework
Experience
of session
This tool can be used to gather
the views of young people
participating in a specific
session or workshop.
18. CYN Evaluation Framework
Experience of Session 2021
70%
4% 2% 2%
5%
2%
21%
0%
10%
20%
30%
40%
50%
60%
70%
Percentage
Percentage of respondents in relation to possible respondents for
the sessions (attendees)
Creative Southglos TYS East Central TYS North TYS South TYS Station Total
Participants Possible
Creative 363 521
Southglos 21 497
TYS East Central 6 279
TYS North 4 214
TYS South 11 203
TYS Station 4 211
409 1925
Experience of Session Questionnaire
• 4 statements about the session
• 409 questionnaires completed in 2021, 21 %
of possible respondents.
19. CYN Evaluation Framework
237
219
162
187
86
105
113
112
24
27
60
46
16
12
28
18
0 50 100 150 200 250 300 350
I enjoyed this:
I found this interesting
I found this useful
I understood the contents
Creative 2021
Totally Quite a bit Somewhat Only a little
Experience of Session 2021
12
12
11
12
7
7
7
4
2
1
2
0
0
1
1
5
0 5 10 15 20
I enjoyed this:
I found this interesting
I found this useful
I understood the contents
South Gloss 2021
Totally Quite a bit Somewhat Only a little
12
6
10
14
11
14
13
10
1
4
2
0
1
1
0
1
0 5 10 15 20 25
I enjoyed this:
I found this interesting
I found this useful
I understood the contents
TYS 2021
Totally Quite a bit Somewhat Only a little
20. CYN Evaluation Framework
Collaborativ
e Goals
These are a set of seven goals or
objectives that the young person
set for themselves, with the
guidance and support of the
youth worker, hence
“collaborative”.
Gaining Skills and Knowledge
Improved Personal Communication
Improved self-confidence
Understanding right and choices
Improved Physical Health
Positive Relationships
Improved Mental Health
21. •.
Collaborative Goals
Between January 2021 and end of January 2022, we worked with young
people in groups to gather collaborative goals. Of those Young People, 144
reviewed their goals at least once.
This illustration shows how the last time the Young people scored
themselves on their goal changed. In the totals we can see that on most of
the goals there was an improvement or it was unchaged.
0%
46%
23%
49%
44%
24%
15%
27%
70%
26%
38%
31% 33%
40% 40% 41%
30% 28%
39%
20%
24%
36%
46%
33%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Gaining Skill &
Knowledge
Improved
mental health
Improved
personal
communication
Improved
Physical Health
Improved self-
confidence
Positive
relationships
Understanding
rights and
choices
Total
Collaborative Goals Proportion
Decreased Improved Unchanged
22. 41
20
30
39
25
15
74
23
33
19
29
41 41
32
25
34
12
21
37
47
GAINING SKILL &
KNOWLEDGE
IMPROVED MENTAL
HEALTH
IMPROVED
PERSONAL
COMMUNICATION
IMPROVED
PHYSICAL HEALTH
IMPROVED SELF-
CONFIDENCE
POSITIVE
RELATIONSHIPS
UNDERSTANDING
RIGHTS AND
CHOICES
Collaborative Goals 2021 to Jan 2022
Decreased Improved Unchanged
Collaborative Goals
Each bar shows the number of people who completed at least a review of
their goal. The most popular goals seem to be Gaining Skills &
Knowledge, Positive Relationships and Understanding Rights and
Choices.
While the least popular seems to be Improved Physical Health.
23. 27%
41%
33%
Collaborative Goals 2021 to Jan 2022
Decreased Improved Unchanged
Collaborative Goals
Collaborative Goals reviewed
at least at one point during
2021 and January 2022.
41 % of the Goals reviewed
showed and improvement.
24. Collaborative Goals
Young people in creative, TYS North and TYS South completed the
Collaborative Goals at two points in groups.
This is 9 % of the possible group attendees.
Creative TYS North TYS South CYN
YP with goals at two points 14% 20% 17% 9%
0%
5%
10%
15%
20%
25%
YP WITH GOALS AT TWO POINTS
25. CYN Evaluation Framework
18
12
19
17
11 10
36
16
18
6
17 18
16
25
12
23
7
10
20
22
61
46
53
32
44
49 48
0
10
20
30
40
50
60
70
Gaining Skill &
Knowledge
Improved mental
health
Improved personal
communication
Improved Physical
Health
Improved self-
confidence
Positive
relationships
Understanding
rights and choices
Collaborative Goals in Creative
2021 - Jan 2022
Decreased Improved Unchanged Total
Collaborative Goals
26. TYS Collaborative goals 2021 to Jan 2022
13
5
10
13
3
19
11
15
1
4 4
6
19
14
5
0
14
28
24
0
5
10
15
20
25
30
Gaining Skill &
Knowledge
Improved
mental health
Improved
personal
communication
Improved
Physical Health
Improved self-
confidence
Positive
relationships
Understanding
rights and
choices
Collaborative Goals in TYS North
2021 - Jan 2022
Decreased Improved Unchanged Total
10
3
11 12
1 2
19
7
15
13 12 12
10
7
12 11
5
7
13
19
26
29 29 29
31
26
31
0
5
10
15
20
25
30
35
Gaining Skill &
Knowledge
Improved
mental health
Improved
personal
communication
Improved
Physical Health
Improved self-
confidence
Positive
relationships
Understanding
rights and
choices
COLLABORATIVE GOALS IN TYS SOUTH
2021 - JAN 2022
Decreased Improved Unchanged Total
Collaborative Goals
reviewed at least at
one point during 2021
and January 2022.
27. TYS Collaborative goals 2021 to Jan 2022
Collaborative Goals
reviewed at least at
one point during 2021
and January 2022.
Based on 43 Young
people in North and
31 for the South.
42%
43%
15%
Collaborative Goals TYS
North
Decreased
Improved
Unchanged
Decreased
19%
Improved
44%
Unchanged
37%
COLLABORATIVE GOALS TYS SOUTH
28. CYN Evaluation Framework
WEMWBS
The WEMWBS questionnaire
touches on lots of aspects of a
young person’s emotional
wellbeing. It can give us an
indication of how a young person is
feeling emotionally.
It is a very valuable engagement
tool.
29. CYN Evaluation Framework
WEMWBS 2021
WEMWBS
• 68 Completed at least at 2 points.
• Different sessions and activities.
• About a …3. % of possible respondents.
31. CYN Evaluation Framework
Creative
20%
East Central
4%
North
28%
South
8%
Southglos
25%
Station
15%
9540 PRACTITIONER ASSESSMENT
OUTCOMES
PRACTITIONER ASSESSMENT OUTCOMES
56%
28%
61% 61% 59%
77%
56%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Creative East
Central
North South Southglos Station Total
Proportion of Attendees with Outcomes
Practitioner Assessment Outcomes
are a set of 7 outcomes youth
workers allocate to young people
based on observation and
participation.
32. 2034
967
1030
726
1306
1974
1489
0 500 1000 1500 2000
Gaining Skills and Knowledge
Improved Mental Health
Improved Personal Communication
Improved Physical Health
Improved self-confidence
Positive Relationships
Understanding Rights and Choices
Outcomes
Editor's Notes
In January and February we continued doing Trusted Youth Worker surveys. The results were very encouraging following from those done last year, where an average of over 80 % responded positively to the survey.
However, the amount of people participating is only a fraction of all the young people we work with at CYN.
These next slides show the proportion of young people who participated in the survey in relation to those who could have taken part.
These graphs represent the proportion of participants in the surveys per area in relation to those who could have taken the survey.