In this webinar we were joined by Michael Voss from Pyxis. Michael gave us his thoughts on how to improve health and safety in your workplace. The following important topics were covered: - The 5 types of measures world class companies track that makes them successful - How to check your measurement system compared with the world’s best - Why zero harm initiatives fail to lift safety performance - The 3 essentials you need to drive health and safety incidents to zero in your workplace - How to measure the culture you need to keep people safe. The webinar recording can be found here: http://www.mangolive.com/blog-mango/how-to-improve-health-and-safety-performance

1. 20/10/2016
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MEASURES FOR EXCELLENCE
HOW TO IMPROVE HEALTH AND SAFETY PERFORMANCE
CRAIG THORNTON
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Host
CRAIG THORNTON
Chief Marketing Officer, Mango Limited
craig@mangolive.com
New Zealand
+64 29 377 5444
@mangolimited
LinkedIn
Blog – www.mangolive.com

2. 20/10/2016
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© MICHAELVOSSNZ.COM 2015 All rights reserved
MICHAELVOSS
Business excellence expert
Building sustainable businesses
michael@pyxis.co.nz
New Zealand
+64 274 433 908
LinkedIn
www.pyxis.co.nz
www.michaelvossnz.com
Presenter
© MICHAELVOSSNZ.COM 2016 All rights reserved
1 The 5 measure types excellent companies use
2 Check how your measurement system compares with world best
3 Why zero harm initiatives fail to lift safety performance
4 The 3 essentials you need to drive incidents to zero
5 How to measure the culture you need to keep people safe
TOPICS

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© MICHAELVOSSNZ.COM 2016 All rights reserved
1 The 5 measure types excellent companies use
2 Check how your measurement system compares with world best
3 Why zero harm initiatives fail to lift safety performance
4 The 3 essentials you need to drive incidents to zero
5 How to measure the culture you need to keep people safe
TOPIC
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Measures run our lives

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What measures do excellent companies use?

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CRITERIAFRAMEWORK
1 Leadership 7 Results
2 Strategy
6 Operations
5 Workforce
3 Customers
THE CRITERIA FRAMEWORK
INTEGRATION
4 Measurement, Analysis, Knowledge Management
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Israeli day care
Parents late picking up kids
Forced staff to work overtime
Deterrent

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© MICHAELVOSSNZ.COM 2016 All rights reserved
1 The 5 measure types excellent companies use
2 Check how your measurement system compares with world best
3 Why zero harm initiatives fail to lift safety performance
4 The 3 essentials you need to drive incidents to zero
5 How to measure the culture you need to keep people safe
TOPIC

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CRITERIAFRAMEWORK
1 Leadership 7 Results
2 Strategy
6 Operations
5 Workforce
THE CRITERIA FRAMEWORK
INTEGRATION
4 Measurement, Analysis, Knowledge Management
© MICHAELVOSSNZ.COM 2015 All rights reserved
3 Customers
© MICHAELVOSSNZ.COM 2016 All rights reserved http://www.michaelvossnz.com/summit-programme.html
Our performance measurement
system is used to manage our
business and drive improvement
of planning, performance and
competitiveness
Performance measurements are
aligned and integrated throughout
and used to target improvements.
Benchmarking information supports
this analysis.
We constantly review the selection
and use of data to ensure it supports
planning and performance
improvement
Reliable data is collected for all
financial and non-financial KPI’s.
We make fact based decisions
using this information.
Most of our information is financial.
Our decisions are mostly based on
intuition.
Most of our systems are old and
frustrating our people.
Information is kept in peoples heads.
10
9
8
7
6
5
4
3
2
1
Measurement/Analysis/
Knowledge Management

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THE SUMMIT PROGRAMME
http://www.michaelvossnz.com/summit-programme.html
© MICHAELVOSSNZ.COM 2016 All rights reserved http://www.michaelvossnz.com/summit-programme.html

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1 The 5 measure types excellent companies use
2 Check how your measurement system compares with world best
3 Why zero harm initiatives fail to lift safety performance
4 The 3 essentials you need to drive incidents to zero
5 How to measure the culture you need to keep people safe
TOPIC
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Setting zero harm objectives

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Are you set up to fail in safety performance?
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Analyse and use your measures!

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1 The 5 measure types excellent companies use
2 Check how your measurement system compares with world best
3 Why zero harm initiatives fail to lift safety performance
4 The 3 essentials you need to drive incidents to zero
5 How to measure the culture you need to keep people safe
TOPIC
© MICHAELVOSSNZ.COM 2016 All rights reserved
2 October 2016 – ‘300 incidents including 87 fires
involving faulty washing machines’ news.com.au

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The 3 essentials to drive health and safety incidents to zero
Work design
HEALTHANDSAFETYINCIDENTS
TIME
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Panama - COPA Airlines Flight 201
Voice recorder broken week before
Faulty attitude indicator wiring
Switch to captain’s attitude indicator
Simulator did not match aircraft

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The 3 essentials to drive health and safety incidents to zero
Work design
Policy, procedures, audit, inspections
Culture
HEALTHANDSAFETYINCIDENTS
TIME
ZERO HARM
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Bogota, Colombia
Mayor Antanas Mockus
Traffic behaviour
Fines not working

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1 The 5 measure types excellent companies use
2 Check how your measurement system compares with world best
3 Why zero harm initiatives fail to lift safety performance
4 The 3 essentials you need to drive incidents to zero
5 How to measure the culture you need to keep people safe
TOPIC
‘who cares as long as we’re not caught’
‘safety is important,
we do a lot every time we have an accident’
‘we have systems in place to manage all hazards’
‘we work on the problems that we still find’
‘safety is how we do business round here’
GENERATIVE
CONTINUALLY
IMPROVING
PROACTIVE
COOPERATING
CALCULATIVE
INVOLVING
REACTIVE
MANAGING
PATHOLOGICAL
EMERGING
SAFETY CULTURE LADDER
© MICHAELVOSSNZ.COM 2016 All rights reserved

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email if you are interested in a copy of
the safety culture ladder tool
michael.voss@pyxis.co.nz
michael@pyxis.co.nz
New Zealand +64 274 433 908
LinkedIn
www.pyxis.co.nz THE SUMMIT PROGRAMME
Q & A
www.michaelvossnz.com