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SPACE ALLOCATED FOR THE
HEADING
Conductor	Paul	Masena	
Registrar	General	โ€“	Companies	and	Intellectual	
Property	Authority	
INTRODUCTION TO THE CIPA
REGISTRY
ร˜โ€ฏ The	Companies	and	Intellectual	Property	Authority	(CIPA)	is	a	
Parastatal	 en9ty	 under	 the	 Ministry	 of	 Investment,	 Trade	
and	Industry	
	
ร˜โ€ฏ Formerly	a	government	department,	CIPA	was	established	by	
the	 Companies	 and	 Intellectual	 Property	 Act,	 CAP	 42:13,	
which	was	enacted	in	July	2011	
	
ร˜โ€ฏ The	 Authority	 took	 over	 the	 mandate	 of	 the	 O๏ฌƒce	 of	 the	
Registrar	 of	 Companies	 and	 Intellectual	 Property	 (ROCIP)	
following	 full	 commencement	 of	 the	 Act	 on	 1st	 November	
2014	
2	
BACKGROUND
ร˜โ€ฏ CIPA	 is	 governed	 by	 the	 Board	 of	 Directors	 established	
under	Sec9on	7	of	the	CIPA	Act	
		
ร˜โ€ฏ Members	 are	 appointed	 by	 the	 Minister	 of	 Investment,	
Trade	and	Industry	in	terms	of	Sec9on	9	of	the	Act		
	
ร˜โ€ฏ Board	members	are	eight	(8)	in	including	a	Chairperson	and	
Vice	Chairperson	
	
ร˜โ€ฏ All	members	are	non-Execu9ve	members		appointed	on	the	
basis	 of	 their	 skills,	 knowledge	 of	 industry,	 and	 resources	
required	to	ful๏ฌl	the	du9es	of	the	Board	
CIPA BOARD OF DIRECTORS
ร˜โ€ฏ CIPA	 is	 mandated	 to	 register	 businesses	 and	 protect	
intellectual	property	rights	through	the	administra9on	of	four	
(4)	pieces	of	legisla9on,	namely;	
	
ยงโ€ฏ The	Companies	Act	(CAP	42:01)	
	
ยงโ€ฏ Registra9on	of	Business	Names	Act	(CAP	42:05)	
	
ยงโ€ฏ Copyright	and	Neighbouring	Rights	Act	(CAP	68:02)	
	
ยงโ€ฏ Industrial	Property	Act	(CAP	68:03)	
		
4	
CIPA MANDATE
ร˜โ€ฏ The	ra9onale	for	establishing	CIPA	as	an	autonomous	body	
was	to,	among	others:	
	
ยงโ€ฏ Improve	 the	 Authorityโ€™s	 opera9onal	 e๏ฌƒciency	 thereby	
enhancing	the	ease	of	doing	business	in	Botswana	
ยงโ€ฏ Relieve	 Government	 of	 organisa9ons	 with	 the	 poten9al	 to	
sustain	themselves	
ยงโ€ฏ A_ract	and	retain	skilled	manpower	
	
ร˜โ€ฏ CIPA	has	a	strategic	plan	2015	โ€“	2020,	which	was	approved	
by	 the	 Board	 on	 27th	 April	 2015.	 The	 strategic	 plan	 is	
currently	being	implemented	
	
	 5	
RATIONALE FOR ESTABLISHING CIPA
To protect the interests of investors and
rights holders by providing efficient and
accessible business registration and
Intellectual Property services.
To be the leading Business
Registration and Intellectual
Property Authority contributing to
making Botswana the No.1
business destination in Africa by
2020
8	
What is our desired
future?
Why do we exist,
What services do
we offer and for
whom?
CIPA VISION AND MISSION
CUSTOMER FOCUS
INNOVATION
INTEGRITY
EFFICIENCY
10	
CIPA CORE VALUES
We continuously
seek to understand
customersโ€™ needs
and focus on
satisfying them.
We encourage a
culture of innovation
and creativity at all
levels of the
organisation.
We strive to
continuously do the
right things by being
open, honest, and
accountable and by
having accurate and
up to date information
all the time.
We promise to
always deliver quality
service at the speed
that will exceed
customer
expectations.
CIPA ORGANISATIONAL STRUCTURE
Figure	1:	CIPA	organiza?onal	structure
CBN	 sta๏ฌ€	 cons?tutes	 20%,	 that	 is,	 18	 out	 of	 the	 Authority's	
current	sta๏ฌ€	compliment	(in	post)	of	89.
9	
COMPANIES AND BUSINESS NAMES (CBN) STAFF
COMPLIMENT
Awareness &
Compliance; 27
Companies &
Business Names;
18
Copyright; 7
Industrial
Property; 11
Corporate
Services; 17
RG's Office; 5
IT; 4
TOTAL HEADCOUNT AS AT APRIL 2018 = 89
Figure	2:	CBN	sta๏ฌ€	compliment
โ€ขโ€ฏ Processing	applica?ons	made	in	terms	of	the	Companies	Act	
and	 Registra9on	 of	 Business	 Names	 Act,	 and	 maintaining	 a	
register	of		companies	and	business	names	in	the	data	base;		
โ€ขโ€ฏ Responsible	for	the	safe	custody	of	all	documents	lodged	with	
the	Companies	and	Business	Names	O๏ฌƒce;	
โ€ขโ€ฏ Examining	 and	 registering	 all	 annual	 returns	 and	 other	
documents	 lodged	 with	 the	 Companies	 and	 Business	 Names	
O๏ฌƒce;	
โ€ขโ€ฏ Prescribing	 fees	 and	 condi?ons	 under	 which	 customers	 may	
consult,	 inspect,	 make	 copies	 of,	 or	 obtain	 extracts	 from	
documents	lodged	with	the	O๏ฌƒce;	and	
โ€ขโ€ฏ Advising	 the	 Government	 on	 issues	 of	 policy	 and	 regula9on	
related	to	Companies	and	Business	Names
SERVICES PROVIDED BY THE CBN DEPARTMENT
ร˜โ€ฏ From	December	2016	to	the	31st	March	2018,		the	number	of	
companies	and	business	names	registered	with	the	Authority	
have	been	growing	exponen9ally	
ร˜โ€ฏ To	 date,	 a	 total	 of	 260,	 262	 and	 209,	 893	 companies	 and	
business	names,	respec9vely	were	registered	as	per	๏ฌgures	3	
and	4	below	
	
ร˜โ€ฏ Of	the	260,	262	companies,	124,	390	companies	were	due	to	
submit	 annual	 returns	 from	 April	 2017	 to	 March	 2018.	
However,	 only	 18,	 111	 companies	 submi_ed	 their	 returns,	
represen9ng	15%	compliance
COMPANIES AND BUSINESS NAMES REGISTRATION
NUMBER OF COMPANIES REGISTERED: Dec 2016 โ€“
March 2018
200000	
210000	
220000	
230000	
240000	
250000	
260000	
270000	
Figure	3:	Total	Number	of	Companies	Registered
NUMBER OF BUSINESS NAMES REGISTERED: Dec 2016
โ€“ March 2018
180000	
185000	
190000	
195000	
200000	
205000	
210000	
215000	
Dec-16	 Jan-17	 Feb-17	 Mar-17	 Apr-17	 May-17	 Jun-17	 Jul-17	 Aug-17	 Sep-17	 Oct-17	 Nov-17	 Dec-17	 Jan-18	 Feb-18	 Mar-18	 Apr-18	 May-18	
Figure	4:	Total	Number	of	Business	Names	registered
14	
REVENUE GENERATION IN FIGURES
2015/16	 2016/17	 2017/18	 Total	
Target	 35,000,000	 40,000,000	 46,500,000	 121,500,000	
Actual	 35,803,285	 43,119,807	 40,685,024	 119,608,116	
0	
20,000,000	
40,000,000	
60,000,000	
80,000,000	
100,000,000	
120,000,000	
140,000,000	
Reveneu	Generated	in	Millions	of	Pula	
Figure	5:	Revenue	genera9on	for	2015/2016	to	2017/18
ร˜โ€ฏ The	 Authority	 currently	 uses	 the	 Companies	 and	 Business	
Names	 Administra9on	 System	 (CBNAS)	 for	 the	 processing	 of	
companies	and	business	names,	which	was	launched	in	March	
2008	
	
ร˜โ€ฏ It	 is	 a	 semi-automated	 System,	 which	 does	 not	 have	 online	
registra9on	capabili9es	
ร˜โ€ฏ The	 system	 is	 Expensive	 to	 maintain	 and	 allows	 for	 a	 lot	 of	
manual	processes,	a๏ฌ€ec9ng	the	Authorityโ€™s	data	integrity	
CURRENT SYSTEM AND PROCESS CHALLENGES
ร˜โ€ฏ There	is	limited	access	to	the	Authorityโ€™s	services,	as	its	o๏ฌƒces	
are	only	found	in	four	(4)	service	centres,	namely;	Gaborone,	
Francistown,	Serowe	and	Maun	
	
ร˜โ€ฏ There	is	low	compliance	to	annual	returns
	
ร˜โ€ฏ There	are	very	long	queues	leading	to	dissa9s๏ฌed	customers
CURRENT SYSTEM AND PROCESS CHALLENGES
Fundamental	 changes	 are	 needed	 on	 how	 the	 registry	
processes	are	conducted	in	order	to	cope	with	the	transi9on	to	
an	online	registry,	which	is	meant	to:	
	
ร˜โ€ฏ Reduce	opera9ng	costs;	
ร˜โ€ฏ Improve	client	sa9sfac9on;	
ร˜โ€ฏ Reduce	reliance	on	manual	(paper)	records;	
ร˜โ€ฏ Increase	transparency	and	Integrity	of	the	registry;	and	
ร˜โ€ฏ Improve	e๏ฌƒciencies	
	
	
TRANSITIONING TO AN ONLINE
REGISTRY
ร˜โ€ฏ A	 partnership	 Agreement	 between	 the	 Government	 of	
Botswana	 and	 the	 New	 Zealand	 Government	 for	 the	
implementa9on	of	the	online	companies	and	business	names	
registra9on	system	was	signed	on	14th	July	2016	
	
ร˜โ€ฏ Legal	reforms	to	pave	way	for	the	online	business	registra9on	
system	(OBRS)	were		passed	by	Parliament	in	April	2018	
ร˜โ€ฏ Technical	Assistance	for	the	project	is	provided	by	New	Zealand	
Companies	O๏ฌƒce,	while	Foster	Moore	caters	for	the	Sojware	
aspect	of	the	project	
NEW DEVELOPMENTS: ONLINE BUSINESS
REGISTRATION SYSTEM
โ€ขโ€ฏ The	legal	reforms	will	usher	in	the	following	ini9a9ves:	
	
ร˜โ€ฏ Allowance	 for	 online	 applica9ons	 to	 be	 received	 and	
processed	by	the	o๏ฌƒce;	
ร˜โ€ฏ Consolida9on	of	Name	Reserva9on	and	registra9on	into	one	
process;	
ร˜โ€ฏ Improvement	 of	 compliance	 through	 the	 removal	 of	
companies	from	the	register	without	giving	no9ce	in	case	of	
non-compliance;	
ร˜โ€ฏ Companies	to	give	no9ce	of	the	number	of	shares	held	by	
each	shareholder	without	sta9ng	value	of	shares;	and		
ร˜โ€ฏ Public	no9ces	to	be	done	in	all	media	(currently	restricted	to	
Government	Gaze_e)	
NEW DEVELOPMENTS BROUGHT BY THE LEGAL
REFORMS
โ€ขโ€ฏ All	 companies	 and	 business	 names	 to	 re-register	
within	 a	 24	 months	 period	 following	 the	 launch	 of	
the	OBRS	
	
โ€ขโ€ฏ The	objec9ve	is	to	enable	the	migra9on	of	accurate	
and	reliable	data	to	the	new	system	
โ€ขโ€ฏ All	 Companies	 will	 be	 exempted	 from	 paying	
accumulated	outstanding	annual	return	fees	during	
the	re-registra9on	period
NEW DEVELOPMENTS BROUGHT BY THE LEGAL
REFORMS (CONTโ€™D)
โ€ขโ€ฏ Increased	and	improved	access	to	CIPA	services	by	both		local	
and	foreign	customers	due	to	online	registry	
โ€ขโ€ฏ Companies	and	Business	Names	registra9on	will	be	processed	
in	hours	instead	of	days	
โ€ขโ€ฏ There	will	be	reduc9on	in	manual	processes	(less	paperwork).			
โ€ขโ€ฏ Issuance	of	electronic	cer9๏ฌcates	
โ€ขโ€ฏ Improved	and	free	of	charge	company	Search	
โ€ขโ€ฏ Improved	 compliance	 to	 Annual	 returns	 by	 the	 system	
prompted	e-reminders	
โ€ขโ€ฏ Fully	online	system,	including	payments	through	debit	cards,	
credit	 	 cards	 and	 Mobile	 Financial	 Services	 (e.g.,	 orange	
money)	
	
	
EXPECTED BENEFITS OF THE ONLINE REGISTARTION
SYSTEM
โ€ขโ€ฏ The	 principal	 idea	 behind	 the	 UIN	 concept	 is	 to	 have	 a	 unique	
and	uniform	number	format	that	would	iden9fy	a	company	from	
everywhere	it	has	a	point	of	contact	
	
โ€ขโ€ฏ CIPA	has	been	iden9๏ฌed	as	the	primary	point	of	contact	
โ€ขโ€ฏ The	 three	 agencies	 that	 have	 been	 ini9ally	 iden9๏ฌed	 to	 adapt	
and	adopt	their	numbers	to	that	of	the	UIN	are	CIPA,	BURS	and	
PPADB	
โ€ขโ€ฏ The	UIN	will	be	rolled	out	to	other	ins9tu9ons	and	agencies	such	
as	 banks,	 Government	 procuring	 and	 licensing	 en99es,	 u9lity	
service	corpora9ons	and	other	key	stakeholders	
UNIQUE IDENTIFICATION NUMBER (UIN)
ร˜โ€ฏ Improvement	in	the	World	Bank	Doing	
Business	Rankings	by	Botswana;	and	
ร˜โ€ฏ Facilita?ve	 Business	 Environment	 and	
Ease	 of	 Doing	 Business,	 leading	 to	 a	
COMPETITIVE	ECONOMY	
EXPECTED BENEFITS: OBRS AND UIN
ยงโ€ฏNDBC	AND	STARTING-A-BUSINESS	SUBCOMMITTEE	
ยงโ€ฏALL	GOVERNMENT	AGENCIES	
	
ร˜โ€ฏ NATIONAL	STRATEGY	OFFICE	(NSO)	
ร˜โ€ฏ CIVIL	AND	NATIONAL	REGISTRATION	(OMANG	OFFICE)	
ร˜โ€ฏ NATIONAL	ARCHIVES	
ร˜โ€ฏ ATTORNEY	GENERALโ€™S	CHAMBERS	
ร˜โ€ฏ GOVERNMENT	MODERNISATION	OFFICE	
ร˜โ€ฏ LOCAL	AUTHORITIES	
CRITICAL STAKEHOLDERS
THANK	YOU		
	
	
	
	
	
END OF PRESENTATION

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The CIPA registry

  • 1. SPACE ALLOCATED FOR THE HEADING Conductor Paul Masena Registrar General โ€“ Companies and Intellectual Property Authority INTRODUCTION TO THE CIPA REGISTRY
  • 2. ร˜โ€ฏ The Companies and Intellectual Property Authority (CIPA) is a Parastatal en9ty under the Ministry of Investment, Trade and Industry ร˜โ€ฏ Formerly a government department, CIPA was established by the Companies and Intellectual Property Act, CAP 42:13, which was enacted in July 2011 ร˜โ€ฏ The Authority took over the mandate of the O๏ฌƒce of the Registrar of Companies and Intellectual Property (ROCIP) following full commencement of the Act on 1st November 2014 2 BACKGROUND
  • 3. ร˜โ€ฏ CIPA is governed by the Board of Directors established under Sec9on 7 of the CIPA Act ร˜โ€ฏ Members are appointed by the Minister of Investment, Trade and Industry in terms of Sec9on 9 of the Act ร˜โ€ฏ Board members are eight (8) in including a Chairperson and Vice Chairperson ร˜โ€ฏ All members are non-Execu9ve members appointed on the basis of their skills, knowledge of industry, and resources required to ful๏ฌl the du9es of the Board CIPA BOARD OF DIRECTORS
  • 4. ร˜โ€ฏ CIPA is mandated to register businesses and protect intellectual property rights through the administra9on of four (4) pieces of legisla9on, namely; ยงโ€ฏ The Companies Act (CAP 42:01) ยงโ€ฏ Registra9on of Business Names Act (CAP 42:05) ยงโ€ฏ Copyright and Neighbouring Rights Act (CAP 68:02) ยงโ€ฏ Industrial Property Act (CAP 68:03) 4 CIPA MANDATE
  • 5. ร˜โ€ฏ The ra9onale for establishing CIPA as an autonomous body was to, among others: ยงโ€ฏ Improve the Authorityโ€™s opera9onal e๏ฌƒciency thereby enhancing the ease of doing business in Botswana ยงโ€ฏ Relieve Government of organisa9ons with the poten9al to sustain themselves ยงโ€ฏ A_ract and retain skilled manpower ร˜โ€ฏ CIPA has a strategic plan 2015 โ€“ 2020, which was approved by the Board on 27th April 2015. The strategic plan is currently being implemented 5 RATIONALE FOR ESTABLISHING CIPA
  • 6. To protect the interests of investors and rights holders by providing efficient and accessible business registration and Intellectual Property services. To be the leading Business Registration and Intellectual Property Authority contributing to making Botswana the No.1 business destination in Africa by 2020 8 What is our desired future? Why do we exist, What services do we offer and for whom? CIPA VISION AND MISSION
  • 7. CUSTOMER FOCUS INNOVATION INTEGRITY EFFICIENCY 10 CIPA CORE VALUES We continuously seek to understand customersโ€™ needs and focus on satisfying them. We encourage a culture of innovation and creativity at all levels of the organisation. We strive to continuously do the right things by being open, honest, and accountable and by having accurate and up to date information all the time. We promise to always deliver quality service at the speed that will exceed customer expectations.
  • 9. CBN sta๏ฌ€ cons?tutes 20%, that is, 18 out of the Authority's current sta๏ฌ€ compliment (in post) of 89. 9 COMPANIES AND BUSINESS NAMES (CBN) STAFF COMPLIMENT Awareness & Compliance; 27 Companies & Business Names; 18 Copyright; 7 Industrial Property; 11 Corporate Services; 17 RG's Office; 5 IT; 4 TOTAL HEADCOUNT AS AT APRIL 2018 = 89 Figure 2: CBN sta๏ฌ€ compliment
  • 10. โ€ขโ€ฏ Processing applica?ons made in terms of the Companies Act and Registra9on of Business Names Act, and maintaining a register of companies and business names in the data base; โ€ขโ€ฏ Responsible for the safe custody of all documents lodged with the Companies and Business Names O๏ฌƒce; โ€ขโ€ฏ Examining and registering all annual returns and other documents lodged with the Companies and Business Names O๏ฌƒce; โ€ขโ€ฏ Prescribing fees and condi?ons under which customers may consult, inspect, make copies of, or obtain extracts from documents lodged with the O๏ฌƒce; and โ€ขโ€ฏ Advising the Government on issues of policy and regula9on related to Companies and Business Names SERVICES PROVIDED BY THE CBN DEPARTMENT
  • 11. ร˜โ€ฏ From December 2016 to the 31st March 2018, the number of companies and business names registered with the Authority have been growing exponen9ally ร˜โ€ฏ To date, a total of 260, 262 and 209, 893 companies and business names, respec9vely were registered as per ๏ฌgures 3 and 4 below ร˜โ€ฏ Of the 260, 262 companies, 124, 390 companies were due to submit annual returns from April 2017 to March 2018. However, only 18, 111 companies submi_ed their returns, represen9ng 15% compliance COMPANIES AND BUSINESS NAMES REGISTRATION
  • 12. NUMBER OF COMPANIES REGISTERED: Dec 2016 โ€“ March 2018 200000 210000 220000 230000 240000 250000 260000 270000 Figure 3: Total Number of Companies Registered
  • 13. NUMBER OF BUSINESS NAMES REGISTERED: Dec 2016 โ€“ March 2018 180000 185000 190000 195000 200000 205000 210000 215000 Dec-16 Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Nov-17 Dec-17 Jan-18 Feb-18 Mar-18 Apr-18 May-18 Figure 4: Total Number of Business Names registered
  • 14. 14 REVENUE GENERATION IN FIGURES 2015/16 2016/17 2017/18 Total Target 35,000,000 40,000,000 46,500,000 121,500,000 Actual 35,803,285 43,119,807 40,685,024 119,608,116 0 20,000,000 40,000,000 60,000,000 80,000,000 100,000,000 120,000,000 140,000,000 Reveneu Generated in Millions of Pula Figure 5: Revenue genera9on for 2015/2016 to 2017/18
  • 15. ร˜โ€ฏ The Authority currently uses the Companies and Business Names Administra9on System (CBNAS) for the processing of companies and business names, which was launched in March 2008 ร˜โ€ฏ It is a semi-automated System, which does not have online registra9on capabili9es ร˜โ€ฏ The system is Expensive to maintain and allows for a lot of manual processes, a๏ฌ€ec9ng the Authorityโ€™s data integrity CURRENT SYSTEM AND PROCESS CHALLENGES
  • 17. Fundamental changes are needed on how the registry processes are conducted in order to cope with the transi9on to an online registry, which is meant to: ร˜โ€ฏ Reduce opera9ng costs; ร˜โ€ฏ Improve client sa9sfac9on; ร˜โ€ฏ Reduce reliance on manual (paper) records; ร˜โ€ฏ Increase transparency and Integrity of the registry; and ร˜โ€ฏ Improve e๏ฌƒciencies TRANSITIONING TO AN ONLINE REGISTRY
  • 18. ร˜โ€ฏ A partnership Agreement between the Government of Botswana and the New Zealand Government for the implementa9on of the online companies and business names registra9on system was signed on 14th July 2016 ร˜โ€ฏ Legal reforms to pave way for the online business registra9on system (OBRS) were passed by Parliament in April 2018 ร˜โ€ฏ Technical Assistance for the project is provided by New Zealand Companies O๏ฌƒce, while Foster Moore caters for the Sojware aspect of the project NEW DEVELOPMENTS: ONLINE BUSINESS REGISTRATION SYSTEM
  • 19. โ€ขโ€ฏ The legal reforms will usher in the following ini9a9ves: ร˜โ€ฏ Allowance for online applica9ons to be received and processed by the o๏ฌƒce; ร˜โ€ฏ Consolida9on of Name Reserva9on and registra9on into one process; ร˜โ€ฏ Improvement of compliance through the removal of companies from the register without giving no9ce in case of non-compliance; ร˜โ€ฏ Companies to give no9ce of the number of shares held by each shareholder without sta9ng value of shares; and ร˜โ€ฏ Public no9ces to be done in all media (currently restricted to Government Gaze_e) NEW DEVELOPMENTS BROUGHT BY THE LEGAL REFORMS
  • 20. โ€ขโ€ฏ All companies and business names to re-register within a 24 months period following the launch of the OBRS โ€ขโ€ฏ The objec9ve is to enable the migra9on of accurate and reliable data to the new system โ€ขโ€ฏ All Companies will be exempted from paying accumulated outstanding annual return fees during the re-registra9on period NEW DEVELOPMENTS BROUGHT BY THE LEGAL REFORMS (CONTโ€™D)
  • 21. โ€ขโ€ฏ Increased and improved access to CIPA services by both local and foreign customers due to online registry โ€ขโ€ฏ Companies and Business Names registra9on will be processed in hours instead of days โ€ขโ€ฏ There will be reduc9on in manual processes (less paperwork). โ€ขโ€ฏ Issuance of electronic cer9๏ฌcates โ€ขโ€ฏ Improved and free of charge company Search โ€ขโ€ฏ Improved compliance to Annual returns by the system prompted e-reminders โ€ขโ€ฏ Fully online system, including payments through debit cards, credit cards and Mobile Financial Services (e.g., orange money) EXPECTED BENEFITS OF THE ONLINE REGISTARTION SYSTEM
  • 22. โ€ขโ€ฏ The principal idea behind the UIN concept is to have a unique and uniform number format that would iden9fy a company from everywhere it has a point of contact โ€ขโ€ฏ CIPA has been iden9๏ฌed as the primary point of contact โ€ขโ€ฏ The three agencies that have been ini9ally iden9๏ฌed to adapt and adopt their numbers to that of the UIN are CIPA, BURS and PPADB โ€ขโ€ฏ The UIN will be rolled out to other ins9tu9ons and agencies such as banks, Government procuring and licensing en99es, u9lity service corpora9ons and other key stakeholders UNIQUE IDENTIFICATION NUMBER (UIN)
  • 23. ร˜โ€ฏ Improvement in the World Bank Doing Business Rankings by Botswana; and ร˜โ€ฏ Facilita?ve Business Environment and Ease of Doing Business, leading to a COMPETITIVE ECONOMY EXPECTED BENEFITS: OBRS AND UIN
  • 24. ยงโ€ฏNDBC AND STARTING-A-BUSINESS SUBCOMMITTEE ยงโ€ฏALL GOVERNMENT AGENCIES ร˜โ€ฏ NATIONAL STRATEGY OFFICE (NSO) ร˜โ€ฏ CIVIL AND NATIONAL REGISTRATION (OMANG OFFICE) ร˜โ€ฏ NATIONAL ARCHIVES ร˜โ€ฏ ATTORNEY GENERALโ€™S CHAMBERS ร˜โ€ฏ GOVERNMENT MODERNISATION OFFICE ร˜โ€ฏ LOCAL AUTHORITIES CRITICAL STAKEHOLDERS