Hosted by:
        Jeffrey Fox
        Technology Editor
Since 2004, Consumer Reports
   has published its annual
 State of the Net report
Some of this year’s findings …




   Where to find 2010 Consumer Reports State of the Net survey:
June 2010 issue of CONS...
Key threat projections from the survey

* Cybercrime cost U.S. consumers $4.5 billion over the past two years

* 40 percen...
Online identity theft
1.7 million online households identified an online source of ID theft in past year


               ...
Social networks:
            Some common risky behaviors
* 52% of social network users disclose at least one piece of pers...
Abuse on social networks
• 5.1 million online households in the past year
                               Social network ab...
Social network privacy controls
                                                    Facebook

                            ...
Social networks are becoming
         a new platform for cybercrime
Twitter spam

                                  Fake c...
This is not
                                             the first time
                                             that ...
Security and privacy on
          Projections from the 2010 survey
56% of Facebook users disclosed at least one piece of p...
Facebook’s new instant personalization program:
How to block your friends from divulging info about you:




    1    2


...
Thank you!
Jeffrey Fox, Technology Editor, foxjef@consumer.org




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Social Insecurity Panel, Jeff Fox, Consumer Reports

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May 4, 2010 Consumer Reports panel, "Social Insecurity: Risky Consumer Behavior in the Era of Social Networks." Presentation by CR Technology Editor Jeffrey Fox.

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Social Insecurity Panel, Jeff Fox, Consumer Reports

  1. 1. Hosted by: Jeffrey Fox Technology Editor
  2. 2. Since 2004, Consumer Reports has published its annual State of the Net report
  3. 3. Some of this year’s findings … Where to find 2010 Consumer Reports State of the Net survey: June 2010 issue of CONSUMER REPORTS or ConsumerReports.org
  4. 4. Key threat projections from the survey * Cybercrime cost U.S. consumers $4.5 billion over the past two years * 40 percent of households experienced at least one virus infection over the past two years, a significant increase * 2.1 million computers were replaced due to viruses and spyware during the past two years * 5.4 million online consumers submitted personal information to e-mail (phishing) scammers during the past two years
  5. 5. Online identity theft 1.7 million online households identified an online source of ID theft in past year Sources of online ID theft* Retail purchase Financial transaction E-mail scam I responded to Someone hacked into my computer Social network site 0 2 4 6 8 10 12 % citing this source *Among respondents at least somewhat confident they knew source of theft Source: Consumer Reports 2010 State of the Net Consumer Reports National Research Center
  6. 6. Social networks: Some common risky behaviors * 52% of social network users disclose at least one piece of personal information that could lead to identity theft or jeopardize their family 38% post their full birth date (including the year) 45% of those with children at home post photos of their children 8% post their own street address * Networks can be risky: 9 percent of online households experienced abuse on a social network during the past year Projections from the 2010 survey
  7. 7. Abuse on social networks • 5.1 million online households in the past year Social network abuses* Infected by malware from app Someone used my friends list to spread virus Shared invitation with friends that was a scam Shared app that infected friends Unauthorized use of log-in and identity I was harrassed or threatened Someone solicted money in my name Submitted personal info to fraudulent "friend" Someone harmed my reputation Other 0 5 10 15 20 25 30 35 40 % reporting this type of abuse *Among respondents reporting at least one abuse Source: Consumer Reports 2010 State of the Net Consumer Reports National Research Center
  8. 8. Social network privacy controls Facebook MySpace Linked In Twitter Classmates 0 20 40 60 80 100 Percent of each service's users who have used privacy controls Source: Consumer Reports 2010 State of the Net Consumer Reports National Research Center
  9. 9. Social networks are becoming a new platform for cybercrime Twitter spam Fake celebrity postings on “LinkedIn” leads users to malware Source: Personal e-mail In-box
  10. 10. This is not the first time that we’ve had to scrutinize Facebook’s policies When our sister publication The Consumerist disclosed the above change in Facebook terms of service in Feb 2009, it ignited a revolt and the site was forced to back down (right)
  11. 11. Security and privacy on Projections from the 2010 survey 56% of Facebook users disclosed at least one piece of personal information that could lead to identity theft or jeopardize their family 42% posted their birth date (including year) 7% posted their own street address 3% disclosed when they will be away from home 26% of Facebook users with children posted their children’s photos and names 23% of Facebook users didn’t use or didn’t know about the service’s privacy controls 18.4 million Facebook members used apps 38% of app users were confident apps are secure--or haven’t thought about it 1.8 million computers were infected by apps obtained through one or another social network in the past year
  12. 12. Facebook’s new instant personalization program: How to block your friends from divulging info about you: 1 2 3 6 4 5
  13. 13. Thank you! Jeffrey Fox, Technology Editor, foxjef@consumer.org Hosted by:

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