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Con
Re
to
We
1.
2.
Th
tho
ran










fiance Austra
eader feedb
have their s
e posed two
Coal mi
measur
In your
mining o
he results ar
ose ranked
nkings. Som
“Strong
“The Ind
volumes
are the
20 year
“…mana
“Leader
other m
“Mainta
importa
“Leader
most un
“Labour
product
“The sig
large in
and the
individu
“Our lab
year do
“Coal co
skyrock
local em
series o
3.4% an
alia (Holding
back on som
say. Thank
o questions
ining compa
res can be t
r opinion, w
over the las
re shown in
d most high
me of these
capable lea
dustry has
s… There i
key to main
rs.”
agement in
rship and b
measures su
ining a skil
nce.”
rship unfortu
nlikely to be
r cost redu
tivity.”
gnificant inc
nexperience
eir strategy
al sites to m
bour costs a
es not add
ompanies t
keting by th
mployees to
of 5% or 6%
nd 2.6% in t
gs) Pty Ltd.
me of the is
you to the
s to our aud
anies canno
taken to inc
what has be
st decade?
n the graphs
hly by our
comments
adership is
panicked w
is no focus
ntaining a g
coal have
bottlenecks
ucceeding w
led workfor
unately is w
e achieved.”
uction per
crease in th
ed work tea
y to central
maintain the
are prohibit
up.”
that engage
e absurd E
o raise labo
% per year
the same pe
Indus
AB
ssues we m
185 people
ience as fol
ot sustain h
rease produ
een the ma
s below. Es
participants
are reflecte
critical whe
when the co
on develop
good busine
"managed"
are the key
would also b
rce through
what it is - w
”
unit of ou
e total num
ms includin
lise key su
eir identity a
tive and unr
ed the likes
EA's they se
our costs in
for the thre
eriods. “
stry Ins
BN 65 128 5
mentioned in
who partic
llows:
high labour
uctivity in th
ain driver o
ssentially th
s. Many of
ed below.
en going thr
al price wa
ping and m
ess not just
their teams
y drivers. If
be reduced”
downturns
which means
utput is an
mber of staff
ng senior m
upport func
and compet
realistic, em
of Bechtel
ettled with
n their own
ee (3) follow
ights!
00 434
n our newsl
ipated in ou
costs and l
he coal indu
of dramatic
e options w
you provid
rough chang
s high, thro
maintaining
t for now, bu
s not "lead"
f these are
.
and being
s this would
admirable
f employed
managemen
ctions has
itiveness.”
mploying a t
for their m
the unions
EA's by o
wing years
www
etter article
ur short surv
ow product
ustry?
cally decrea
with the high
ded rich co
ge”.
owing mone
work force
ut for tomor
them...”
not addres
prepared f
d have the g
goal and
over the las
nt. The effe
made it ha
truck driver
major capita
for the new
ver 15% in
when the C
w.confiance.c
e – we aske
vey.
tivity into th
asing produ
her weighte
omments to
ey at anythi
culture. Go
rrow, next w
ssed the lik
for the futur
greatest imp
good for
st 5 years h
ct of large
arder in m
r +$140K to
l expansion
w works. T
n one year
CPI has bee
om.au
ed our read
e future. W
uctivity in c
ed average a
o explain yo
ng to increa
ood manag
week, 5 yea
kelihood of
re are of gr
pact, but is
the countr
has resulted
multination
ost cases
o work half
n set the ra
This drove
followed by
en at betwe
1 of 2
ers
What
coal
are
our
ase
ers
ars,
the
reat
the
ry's
d in
nals
for
the
ates
the
y a
een
 
Con

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

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Th
de
co
I’d
mu
fiance Austra
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get it ou
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industry
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will be d
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perform
periphe
“Union i
“Manag
some m
“Too ra
above t
sales pr
“The big
the cost
wages
compan
and trai
here is a co
ecision-mak
ntributed to
like to leav
uch eloquen
“Relat
aligne
and e
busine
mainta
is a re
Joann
alia (Holding
re was a gre
one was foc
ut of the gro
ction was be
y got fat and
been taken
re the path
demonstrate
biggest is
mance and
ral.”
intervention
ement has
majors introd
apid an exp
their level o
rices lost an
g miners ar
t steering w
were force
nies (unforg
ning would
ommonality
ing has cre
o the plight –
ve you with
nce………..
ted to the im
ed with the b
expands ma
ess margin
ain their foc
eturn to simp
ne Westh
gs) Pty Ltd.
eater focus
cused on ho
ound and on
eing made
d lazy!”
n to extreme
chosen ha
ed in how q
sue is Ind
also no ab
n causing a
been weak
ducing poor
ansion with
of expertise
ny semblan
re guilty of g
wheel. The l
ed up bec
givable) for
have avoid
y among th
eated many
– that is pro
h another o
.
importance
business go
anagement
s are redu
cus on the m
ple manage
on producti
ow much rev
n the boat.”
at any cos
e levels also
as been wro
uickly we re
dustrial Rel
bility to dri
vast increa
k and they h
r work and s
h persons w
e. That com
ce of efficie
gross incom
ack of visio
cause they
the same s
ded this.”
e views of
y of the cur
obably the to
of our reade
of top qua
oals and ho
must ensu
cing the em
matters that
ement basic
June 201
ion, rather t
venue they
st because
o affecting p
ong with hig
eset the sta
lations leg
ive conseq
ase in proce
have just ch
salary pract
who have be
mbined with
ent cost con
mpetence o
on and well
competed
skilled labou
f our reade
rrent woes.
opic for ano
er’s comme
artile produc
ow they can
ure they tak
mployees m
t impact the
cs.”
3
than produc
could get p
the returns
productivity
gh commod
andards”
islation wh
uences wh
ess blowout”
hased dollar
tices that th
een poorly t
h a coal at
ntrolled oper
on an indust
developed
d between
ur pool, whe
ers. Clearly
. Of course
other newsl
ents – as I
ctivity outco
n make a d
ke the emp
must be pr
business o
www
ctivity”
per tonne, n
were so h
.”
dity prices -
ich creates
hen it isn't
”
rs. The indu
e rest has h
rained and
t all costs m
rations.”
trial scale. T
strategy is
themselve
en large sca
a lack of
e our friend
etter!!
can’t expre
omes is ens
difference. A
ployees alon
rovided lead
operating co
w.confiance.c
not on how m
high. The p
- leadership
s no incen
achieved.
ustry has fra
had to follow
qualified be
mentality du
They took t
staggering.
s and with
cale cleansk
leadership
s in Canbe
ess this me
suring all e
As the busin
ng with the
dership and
osts. What i
om.au
much it cos
problem is
p performan
ntive to dr
The rest a
agmented w
w to survive
eing promo
ue to mass
their hands
. For examp
hin their o
kin recruitm
and inform
erra have a
ssage with
employees a
ness develo
em. When
d guidance
is needed n
2 of 2
t to
the
nce
rive
are
with
e.”
ted
sive
off
ple,
own
ent
med
also
as
are
ops
the
e to
now

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June 2013 Industry Insights

  • 1.     Con Re to We 1. 2. Th tho ran           fiance Austra eader feedb have their s e posed two Coal mi measur In your mining o he results ar ose ranked nkings. Som “Strong “The Ind volumes are the 20 year “…mana “Leader other m “Mainta importa “Leader most un “Labour product “The sig large in and the individu “Our lab year do “Coal co skyrock local em series o 3.4% an alia (Holding back on som say. Thank o questions ining compa res can be t r opinion, w over the las re shown in d most high me of these capable lea dustry has s… There i key to main rs.” agement in rship and b measures su ining a skil nce.” rship unfortu nlikely to be r cost redu tivity.” gnificant inc nexperience eir strategy al sites to m bour costs a es not add ompanies t keting by th mployees to of 5% or 6% nd 2.6% in t gs) Pty Ltd. me of the is you to the s to our aud anies canno taken to inc what has be st decade? n the graphs hly by our comments adership is panicked w is no focus ntaining a g coal have bottlenecks ucceeding w led workfor unately is w e achieved.” uction per crease in th ed work tea y to central maintain the are prohibit up.” that engage e absurd E o raise labo % per year the same pe Indus AB ssues we m 185 people ience as fol ot sustain h rease produ een the ma s below. Es participants are reflecte critical whe when the co on develop good busine "managed" are the key would also b rce through what it is - w ” unit of ou e total num ms includin lise key su eir identity a tive and unr ed the likes EA's they se our costs in for the thre eriods. “ stry Ins BN 65 128 5 mentioned in who partic llows: high labour uctivity in th ain driver o ssentially th s. Many of ed below. en going thr al price wa ping and m ess not just their teams y drivers. If be reduced” downturns which means utput is an mber of staff ng senior m upport func and compet realistic, em of Bechtel ettled with n their own ee (3) follow ights! 00 434 n our newsl ipated in ou costs and l he coal indu of dramatic e options w you provid rough chang s high, thro maintaining t for now, bu s not "lead" f these are . and being s this would admirable f employed managemen ctions has itiveness.” mploying a t for their m the unions EA's by o wing years www etter article ur short surv ow product ustry? cally decrea with the high ded rich co ge”. owing mone work force ut for tomor them...” not addres prepared f d have the g goal and over the las nt. The effe made it ha truck driver major capita for the new ver 15% in when the C w.confiance.c e – we aske vey. tivity into th asing produ her weighte omments to ey at anythi culture. Go rrow, next w ssed the lik for the futur greatest imp good for st 5 years h ct of large arder in m r +$140K to l expansion w works. T n one year CPI has bee om.au ed our read e future. W uctivity in c ed average a o explain yo ng to increa ood manag week, 5 yea kelihood of re are of gr pact, but is the countr has resulted multination ost cases o work half n set the ra This drove followed by en at betwe 1 of 2 ers What coal are our ase ers ars, the reat the ry's d in nals for the ates the y a een
  • 2.   Con           Th de co I’d mu fiance Austra “ …ther “Everyo get it ou ‘Produc industry “Safety “Not su will be d “.. the perform periphe “Union i “Manag some m “Too ra above t sales pr “The big the cost wages compan and trai here is a co ecision-mak ntributed to like to leav uch eloquen “Relat aligne and e busine mainta is a re Joann alia (Holding re was a gre one was foc ut of the gro ction was be y got fat and been taken re the path demonstrate biggest is mance and ral.” intervention ement has majors introd apid an exp their level o rices lost an g miners ar t steering w were force nies (unforg ning would ommonality ing has cre o the plight – ve you with nce……….. ted to the im ed with the b expands ma ess margin ain their foc eturn to simp ne Westh gs) Pty Ltd. eater focus cused on ho ound and on eing made d lazy!” n to extreme chosen ha ed in how q sue is Ind also no ab n causing a been weak ducing poor ansion with of expertise ny semblan re guilty of g wheel. The l ed up bec givable) for have avoid y among th eated many – that is pro h another o . importance business go anagement s are redu cus on the m ple manage on producti ow much rev n the boat.” at any cos e levels also as been wro uickly we re dustrial Rel bility to dri vast increa k and they h r work and s h persons w e. That com ce of efficie gross incom ack of visio cause they the same s ded this.” e views of y of the cur obably the to of our reade of top qua oals and ho must ensu cing the em matters that ement basic June 201 ion, rather t venue they st because o affecting p ong with hig eset the sta lations leg ive conseq ase in proce have just ch salary pract who have be mbined with ent cost con mpetence o on and well competed skilled labou f our reade rrent woes. opic for ano er’s comme artile produc ow they can ure they tak mployees m t impact the cs.” 3 than produc could get p the returns productivity gh commod andards” islation wh uences wh ess blowout” hased dollar tices that th een poorly t h a coal at ntrolled oper on an indust developed d between ur pool, whe ers. Clearly . Of course other newsl ents – as I ctivity outco n make a d ke the emp must be pr business o www ctivity” per tonne, n were so h .” dity prices - ich creates hen it isn't ” rs. The indu e rest has h rained and t all costs m rations.” trial scale. T strategy is themselve en large sca a lack of e our friend etter!! can’t expre omes is ens difference. A ployees alon rovided lead operating co w.confiance.c not on how m high. The p - leadership s no incen achieved. ustry has fra had to follow qualified be mentality du They took t staggering. s and with cale cleansk leadership s in Canbe ess this me suring all e As the busin ng with the dership and osts. What i om.au much it cos problem is p performan ntive to dr The rest a agmented w w to survive eing promo ue to mass their hands . For examp hin their o kin recruitm and inform erra have a ssage with employees a ness develo em. When d guidance is needed n 2 of 2 t to the nce rive are with e.” ted sive off ple, own ent med also as are ops the e to now