A presentation given by Eric Schneider, M.D., M.Sc., Senior Vice President for Policy and Research at The Commonwealth Fund at Health 2.0 ( #health2con) on September 26, 2016. More information about Project Sage can be found here: http://www.sagehealthadvisor.com

1. Health 2.0 - September 26, 2016
Eric Schneider, M.D., M.Sc.
Senior Vice President for
Policy and Research
Designing Consumer
Digital Health for
Patients and Caregivers
What Do They Tell Us?

4. Can consumer-facing technology transform health care?

5. Current investments in digital health are not
addressing populations with major health-
related needs
• Among 92 funding deals in digital health
• Only 22% aimed at patient care
• 4 focused on senior care vs. 7 focused on
fitness/nutrition
Source: Dan Diamond, “Insiders: Silicon Valley is blowing its chance to ride the silver tsunami,” Politico, 9/21/2016

6. Project Sage (http://www.sagehealthadvisor.com/)
Human-Centered Design
• Preparatory
• Interviews with health care innovation experts
• Workflow mapping with care managers
• Virtual stories: patients and caregivers online
• In-home shadowing: seven patient/caregiver dyads
• Bay Area and New York City
• Concept shaping labs
Populations
• Frail elders
• People with Multiple Chronic Conditions
• Caregivers and Care Managers

7. PROJECT SAGE: FINDINGS
Digital Health can make a difference in four areas

8. PROJECT SAGE: PERSONAS AND SCENARIOS
Personas can guide the design of features that
respond to needs
http://www.sagehealthadvisor.com/

9. PROJECT SAGE: FUNCTIONS SUPPORTED BY DIGITAL HEALTH
Advice &
Information
Tracking &
Insights
Holistic
Picture
Coordination &
Communication