1. 07/01/16 Colin Lodge’s CV
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Personal Details
Address: 184 River Meads,Stanstead Abbotts, HERTS SG12 8EU
(35 minutes to Liverpool Street Station)
Telephone: 01920 745436, 07961 171451
Email: mail@colinlodge.com
Education: 12 'O' Levels, 3 'A' Levels
Availability: 1 month
Experience Summary
Project Leading/Managing: 7 years Programme Management: 2.5 years
Business/Systems Analysis: 7 years Data Modelling: 5 years
CRM & Sales: 6 years SSADM procedures and techniques: 4 years
Retail: 8 years Life & Pensions: 10 years
Recent Training
 PRINCE2: Passed as Practitioner August 2014
 ITIL IT Service Management Foundation course: passed December 2012.
 ADM 201 System Administration – Salesforce.com January 2012. Exam not taken.
 Managing Successful Programmes (AMP): passed as Practitioner November 2010.
 Also ECDL and City & Guilds Training qualifications
Career Details
 17/11/14 to date Thermo Fisher Scientific, formerly Alfa Aesar, 1010 Cambourne Business Park,Cambs
CB23 6DP. Salesforce.com (SFDC) Systems Administrator reporting to Global Marketing Manager on a
new Salesforce.com implementation. Working as contact point with a third party Implementation Partner
Tquila, using Agile and JIRA, I have:
 managed the implementation of Salesforce.com at Alfa Aesar
 Gathered requirements across 4 global business units
 Stakeholder Management via a Steering Committee (Project Board)
 Presented to Board and CEO level
 Project Management using Prince 2 techniques
 Made configuration changes in the SF Org to: fields, objects, report types and reports, validation and
assignment rules, team queues, page layouts, email and quote templates, roles and profiles
 Assisted in constructing an API web link to create Leads in the Alfa SF Org
 Delivered Salesforce.com training in US, Germany, UK and India; created a User Manual.
 Managed SFDC side of Pardot (digital Marketing tool) implementation.
Now driving through Adoption by providing support, metrics, data loading and cleansing, ‘rewards’.
Preparing for China implementation.
 3/08/09 to 11/11/14 Cambridge University Press, Shaftesbury Road, Cambridge CB2 8BS. CUP enjoy NFP
status. In most recent order:
1. Sales & Marketing Applications Manager for 2 years. Responsible for all aspects of the CRM
Salesforce.com (SFDC)(586 users) and mass email tool Exact Target (171 users). As well as setting design
and architecture principles, I:
 managed the on-going SFDC roll-out, some projects using offshore third party Tech Mahindra
 managed and designed the development of Sales pipeline reporting
 managed exporting SFDC data to Cognos (a reporting tool) to provide trend analysis
 designed and specified the integration of SFDC with websites using APIs
 obtained PRINCE2 Practitioner status
 managed some individual projects through to implementation, including stakeholder management,
project scoping, requirements gathering, business process modelling and design.
 performed data migration, configuration, and support tasks
 managed 3 reporting staff, and 2 ad hoc contractors as line manager.
 designed and managed a process to clean the CRM (using “Demand Tools” and “DupeBlocker”).
2. Programme Manager on a roll-out of the CRM tool Salesforce.com for 2 years where I:
 Managed a programme at its maximum containing 5 delivery streams and 11 people
 Project managed some of the individual projects myself, using Project Initiation and Project

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Closure documents, Risk & Issues logs, and other Prince2 techniques.
 Required PRINCE2 documentation from other PMs on the Programme
 Maintained £1.7 million p.a. budget and budget reports for the Salesforce.com programme
 Developed a strategy for rolling out Salesforce.com to offices in 64 countries, across 4 business
streams,to deliver global CRM
 Engaged and managed offshore third party suppliers Mahindra Satyam successfully.
 Managed resource allocation on the Programme across multiple projects, freelance and permanent
employees; interviewing new employees, setting personal objectives, developing career aspirations
 Initiated the use of a Director level Programme Board
 Pioneered use and integration with an in-house ‘eSamples’ system to enable digital free samples to
be given by reps (reduces costs and increases marketing options)
 Oversaw the implementation and roll out of a mass email marketing tool, ‘Exact Target’
 Justified and initiated the set up of a Support team
 Began the use of stand-up scrums to drive progress on troublesome work items
 Obtained Practitioner status in the AMP Managing SuccessfulProgrammes examination.
3. Project Implementation Manager (freelance) on a web based sales forecasting system (Right90) which
was implemented globally for one Press business stream. Liaising with suppliers in the U.S. and
users globally to manage data transfer,user documentation, training and support.
 4/02/08 to 2/08/09 Managing my property portfolio, including: new Government legislation; obtaining
suitable tenants. Also managed the enfranchisement of leasehold flats. I remain a Director of the Management
Company set up by the owners of the flats.
 24/07/06 to 1/02/08 Freelance IT consultant, working through an umbrella company, on CRM databases
using Ab Initio (a data warehouse tool) and SQL in Access.
Companies worked for: Experian, Aspective (Vodafone), Clarity Integration/Logica. At Experian I was
responsible for validating and cleansing the customer database of NS&I,a client of Experian.
 31/10/05 to 31/3/06 Trivand Ltd, 145-157 St John Street, London, EC1V4PY
A founding member of and a shareholder in an emerging outsourcing company, with offices in London and
India. See www.trivand.com. Business Planning, Requirement Gathering, Client Management, preparation of
legal documents, Project Management, liaison with offshore resources and offshore third parties.
 8/03/04 to 28/10/05 Tesco Stores, Shire Park, Welwyn Garden City, Herts AL7 GB1
ETL Business Analyst/Developer (freelance) investigating IBM mainframe legacy systems and designing and
and data modelling Oracle ODS databases to supply Clubcard data to Tesco’s external marketing company.
Validated legacy data before building Clubcard data.
Skills used:Systems Analysis, Ab Initio, Oracle, data modelling using Select SSADM and ERWin.
 16/01/04 to 5/03/04 Hays IT, Joseph Rank House, Haydens Road, Harlow, Essex CM20 1LX
Support Analyst.
 28/08/03 studied: City & Guilds Introduction to Teaching; European Computer Driving Licence (ECDL) a
qualification in MS Office: Spreadsheet,Word Processing, Database,Email, Windows etc).
 7/04/03 to 27/6/03 Hays Document Technology, Joseph Rank House, Haydens Road, Harlow, Essex
CM20 1LX. Migrating legacy IBM COBOL mainframe systems to Unix platform. Freelance.
 9/12/02 to 31/3/03 Barking Associates LLP, Mill Studio 111, Crane Mead, Ware, Herts SG12 9PY
Partner in company developing on-line timesheet system, and offering web hosting and development.
Skills used: Project Leading, Business Analysis, Data and Process Modelling, Microsoft FrontPage.
 5/4/1999 to 6/12/02 Tesco Stores, Shire Park, Welwyn Garden City, Herts AL7 GB1.
Project Manager on a 4 man-year warehouse systems project that required changes to Tesco’s distribution
operation for Fresh food and integration with the newly enhanced stock and order system. Also led a project to
control warehouse stock levels of new type of packaging/’clumping’ of similar products. Freelance.
Skills used: Requirements Gathering, Process Modelling, team leading, planning, screen design, technical
specifications.

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 1/4/1997 to 12/2/1999 A number ofFreelance mainframe jobs: Century Life, (Life & Pensions) Freelance
developer on systems migration project, Mercury developer on telephone billing system, SEMA (QA work on
ISO 9001). Skills used:COBOL CICS,DB/2 SQL, CAPSIL Life & Pensions.
 Jan 1988 to 31/3/1997. Save & Prosper,Romford Essex RM1 3LB. Permanent position.
1. QA Manager. Implemented SSADM procedures across I.T. Development department. Liaised with
Board level management; Group Actuary and Internal Audit as well as I.T. staff. Performed package
evaluation for Case tools and Project Management system. Skills used: QA techniques,Data Analysis,
Structured methodology, Project Management, Package Evaluation, requirements gathering, Workshops.
2. Analyst/Project Leader on Commissions system. Managed and implemented projects to provide new
flexible statements; to take new products onto system; and to deliver a statistics system in COBOL,
using APIs and SQL to access the Datacom and corporate DB2 databases. Amended system Data Model
& Data Dictionary. Some process modelling; Business Analysis.
3. Quality Analyst / Developer. Collected metrics and supervised Error Cause Analysis.
4. Led the project to put Save & Prosper onto The Exchange, a proprietary network providing quotes to
insurance brokers (IFAs). Involved project management of a third party software house, and
specification of complicated commission details for the 3rd party developers.
5. Managed, designed, coded and implemented a data extract project to get policy details from legacy
systems into an actuarial third party package to meet government pension review criteria.
 August 1980 - Dec 1987 various mainframe COBOL Developer contracts for:
 Save & Prosper,
 RHM Computing,
 British Telecom,
 Cable & Wireless,
 London Transport,
 The Post Office,
 Thorn EMI
 Wellcome Foundation
Mainly as a Freelance Mainframe Developer using COBOL/CICS but also a bit of DBaseIII.
Referee Details
 Andrew Harley, (formerly Business Solutions Manager, Cambridge University Press)
appiChar Ltd, Winchester House,269 Old Marylebone Rd, London NW1 5JB.
Tel: 07908 415873, email: A.Harley@appichar.co.uk
 Ian Morgan, Experian Marketing Services,
Landmark House, Experian Way, NG2 Business Park,Nottingham NG80 1ZZ,
Email: Ian.Morgan@uk.experian.com
 Ramchand Jayamohan, Trivand Ltd.,
Currently in Singapore.
tel: +65 93823881, email: Jay@trivand.com
Further references can be found at www.LinkedIn.com