Building Culture & Increasing Revenue
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How building effective culture can increase revenue and create more time for leaders.
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Building Culture & Increasing Revenue
- 1. INCREASING REVENUE BUILDING CULTURE @The_Culture_Guy www.thecultureguy.co.uk +44 (0) 20 7193 6127
- 2. WHY DO SOME GROUPS FAIL AND OTHER SUCCEED?
- 9. WITHOUT STRONGLY DEFINED CULTURE WITH STRONGLY DEFINED CULTURE REVENUE GROWTH 166% 682% EMPLOYEE GROWTH 36% 282% STOCK PRICE 74% 901%
- 10. CULTURE IS THE VALUES AND PRACTICES SHARED BY MEMBERS OF A GROUP
- 11. EVERY ORGANISATION HAS A CULTURE CULTURE IS DEFINED BY HOW YOU BEHAVE CULTURE AFFECTS EVERYTHING
- 12. “YOU HAVE PRIORITIES WHETHER YOU NAME THEM OR NOT. IF YOU WANT TO SUCCEED, YOU NEED TO NAME THEM AND THE BEHAVIOURS THAT SUPPORT THEM” DANNY MEYER
- 13. ONE BALL OF STRING ONE ROLL OF TAPETWENTY STICKS ONE MARSHMALLOW
- 14. AM I SAFE?
- 15. STRATEGY MARKETING FINANCE TECHNOLOGY NO POLITICS HIGH MORALE HIGH PRODUCTIVITY LOW STAFF TURNOVER
- 16. ONE PURPOSE ONE TEAM ONE VOICE ONE FOCUS
- 17. ONE PURPOSE
- 18. MISSION: WHAT YOU DO & WHY. VALUES: HOW YOU BEHAVE. VISION: WHERE YOU’RE GOING.
- 19. “GREAT COMPANIES START BECAUSE FOUNDERS WANT TO CHANGE THE WORLD, NOT MAKE A FAST BUCK!” GUY KAWASAKI
- 20. LAUGH LOTS WORK WITH PASSION, ENTHUSIASM & COMMITMENT. HAVE FUN AND DON'T TAKE YOURSELF TOO SERIOUSLY! BUILD A BETTER WORLD SOLVE PROBLEMS, HELP PEOPLE BUILD A BETTER PLACE TO LIVE. DO THINGS WELL BE BRILLIANT, MAKE THINGS BETTER, TAKE RISKS AND LEARN FROM GOOD MISTAKES. EVERYONE MAKES TEA WE HAVE NO HIERARCHY. NO ONE IS TOO IMPORTANT TO SERVE AND MAKE TEA.
- 21. LIST BEHAVIOURS THAT WOULD BE A SACKABLE OFFENCE. LIST BEHAVIOURS EMPLOYEES WOULD BE REWARDED FOR. LIST WHAT YOU THINK CLIENTS WOULD SAY ABOUT YOU.
- 22. “WE CHOOSE TO GO TO THE MOON” J. F. KENNEDY
- 23. FORGETTING ALL CONSTRAINTS, WHAT DOES YOUR BUSINESS LOOK LIKE IN 10 YEARS?
- 24. ONE TEAM
- 25. WHO IN YOUR ORGANISATION EXEMPLIFIES THE CULTURE YOU WANT TO BUILD? ARE THERE INDIVIDUALS THAT DON’T REFLECT THE CULTURE?
- 26. ONE VOICE
- 27. HOW DO YOUR CUSTOMERS INTERACT WITH YOU? HOW DOES THAT INTERACTION MAKE PEOPLE FEEL? DOES IT MATCH WHAT YOUR MARKETING PROJECTS?
- 28. ONE FOCUS
- 29. PICK A POLICY IN YOUR ORGANISATION. WHY DOES THAT POLICY EXIST? WHAT WOULD HAPPEN IF IT WAS REMOVED? WHAT DOES THIS POLICY SAY ABOUT YOUR VALUES?
- 30. “IF YOU ARE LUCKY ENOUGH TO BE SOMEONE’S EMPLOYER THEN YOU HAVE A MORAL OBLIGATION TO MAKE SURE PEOPLE DO LOOK FORWARD TO COMING TO WORK.” JOHN MACKEY – CEO, WHOLE FOODS MARKET
- 32. BOOKS WORTH A READ
- 33. @The_Culture_Guy www.thecultureguy.co.uk +44 (0) 20 7193 6127 https://thecultureguy.co.uk/sdi19
- 34. FIN